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The Kensington Hideaway

4.0 star property
Hotel with a bar, steps from Kensington High Street

Choose dates to view prices

Just steps from Kensington High Street, Seraphine Kensington Olympia Hotel offers a stylish retreat with continental breakfast, a cozy bar, in-room WiFi, and proximity to Kensington Palace and Olympia Conference Centre. Guests consistently praise the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Premium bedding, in-room safe, desk, laptop workspace

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Portable fan
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Queen Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Queen Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Portable fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Bedroom

King Bedroom | Premium bedding, in-room safe, desk, laptop workspace

King Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Portable fan
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Twin Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Portable fan
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Single Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Accessible Single Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Portable fan
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Accessible Double Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Accessible Double Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Portable fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Premium bedding, in-room safe, desk, laptop workspace

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Portable fan
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street - 1 min walk - 0.1 miles
  • Holland Park - 1 min walk - 0.1 miles
  • Design Museum - 2 min walk - 0.1 miles
  • Cromwell Road - 6 min walk - 0.4 miles
  • Kensington Gardens - 12 min walk - 0.6 miles

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • ‪Cafe Le Monde - ‬3 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪Joe & the Juice - ‬3 min walk

About this property

The Kensington Hideaway

Upscale hotel remodeled in 2025 and located near Kensington High Street
Close to Kensington Palace and Imperial College London, The Kensington Hideaway provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Free newspapers, local meal delivery service, and smoke-free premises
  • An elevator
Room features
All 59 rooms offer comforts such as premium bedding and heated floors, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Showers, free toiletries, and hair dryers
  • Heated floors, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 for adults and GBP 10 for children
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Renovated entire property - November 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 7 2023 to September 1 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 10 for children
  • Nearby parking fee: GBP 44 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is The Kensington Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Kensington Hideaway doesn't offer parking.

What time is check-in at The Kensington Hideaway?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Kensington Hideaway?

Check-out is at 11:00 AM.

Where is The Kensington Hideaway located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mi (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.

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The Kensington Hideaway Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 453 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, nice comfortable room with o come back to after 2 busy days sightseeing.
Stayed 2 nights in Aug 2022

8/10 Good

Reda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service , clean rooms , good location
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay, especially for the price. Was offered a free drink upon arrival and continental breakfast was included.
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Staff & service
Really friendly, helpful staff.
Stayed 1 night in Aug 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay in a good location although I missed not having a cooked breakfast

8/10 Good

Desmond

Liked: Cleanliness, staff & service, room comfort
Ideal area for what we wanted from the weekend. Good and efficient service, very satisfied with my stay
Stayed 1 night in Nov 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and out were very easy processes the staff was friendly and helpful, the room was clean and just what I needed, close to tube station and with walking distance to many activities and dinning options.
Stayed 7 nights in Oct 2022

10/10 Excellent

Sering Omar Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It got the job done and the staff were nice and helpful!
Stayed 1 night in Aug 2022

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for a pleasant stay at your hotel!

We had a nice stay at Seraphine. The staff were lovely and did everything they could to give us a great stay. The beds were a bit too hard and the rooms a bit small, but we would return next time aswell!
Stayed 3 nights in Oct 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay staff were all very friendly, room nice & clean & our window over looked a side street & didn’t hear any traffic noise, continental breakfast was included in the price & had a nice selection 5 minute walk from the underground would stay again
Stayed 1 night in Jul 2022

8/10 Good

Qamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

We had a pleasant stay. The room was fine. Bed was comfy and the room was clean. For the money we paid it was excellent value for money.
Stayed 2 nights in Aug 2022

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed for refurbishment
Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were always helpful. Husai went the extra mile and got us a table for 8 on a very busy weekend
Stayed 5 nights in Apr 2023

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Seraphine Kensington Olympia Hotel in October. The staff was very friendly and helpful. They do a nice little breakfast each morning for getting coffee/tea, juice, and toast/fruits. The location is very convenient for using the metro system or even walking many places.
Stayed 2 nights in Oct 2022

8/10 Good

liat levi-kopelman

Liked: Cleanliness, staff & service
like: location, staff, service didnt like : room size, breakfast
Stayed 5 nights in Aug 2022

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Convenient for a Kensington stay. Close to the Tube.
Stayed 1 night in Sep 2022

10/10 Excellent

Mr Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daughter’s graduation

Outstanding customer service. All staff where extremely helpful and made our stay an absolute delight.
Stayed 1 night in Sep 2022

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service

Bijou or just tiny?

We’ll located, clean and friendly. Good inclusive breakfast. The rooms are just too small.
Stayed 1 night in Jul 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

We had 1 night in London to see a performance in Royal Albert Hall, we needed a triple room which isn't easy to find in London. This hotel provided that plus is on a bus route direct to Albert Hall so was perfect for our needs. The room was comfortable and functional, breakfast was decent, staff were excellent.
Stayed 1 night in Nov 2022

4/10 Poor

Danny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dilapidated

Run down and dusty, staff were very good
Stayed 1 night in Jul 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Very friendly and helpful staff. The room was really hot and the windows can’t be opened so it was a bit of an uncomfortable nights sleep. Despite that the room was a nice size and had everything I needed for my stay. I would visit again as it is perfectly situated for shops, restaurants and Holland Park.
Stayed 1 night in Sep 2022

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

Very small beds room was tiny, carpet was worn so much so the pattern was gone. Possibly the noisiest hotel I have ever stayed in
Stayed 1 night in Sep 2022

2/10 Terrible

Chris

Disliked: Staff & service, amenities, property conditions & facilities
Very hard for seniors to access too many stars They did not have the rooms that I booked so we did NOT STAY at this hotel had to find another hotel.
Stayed 4 nights in Sep 2022

4/10 Poor

Karol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not 4 stars max 2

It was strong smell from the bathroom and shower head covered with limescale.
Stayed 1 night in Aug 2022

2/10 Terrible

Milagros

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tile in the bathroom floor was broken and had no grout to unite tile with tile. The lid on garbage can in bathroom was broken. Mold in the bathroom ceiling ( I have pictures) Wifi was consistently busy.
Stayed 5 nights in Sep 2022
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Policies

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