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Seraphine Kensington Olympia Hotel

4.0 star property
Hotel with free breakfast, steps from Kensington High Street

Choose dates to view prices

Photo gallery for Seraphine Kensington Olympia Hotel

Free daily continental breakfast
Reception
In-room safe, desk, laptop workspace, soundproofing
Staircase
Front of property
Just steps from Kensington High Street, Seraphine Kensington Olympia Hotel offers a stylish retreat with continental breakfast, a cozy bar, in-room WiFi, and proximity to Kensington Palace and Olympia Conference Centre. Guests consistently praise the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Sofa bed
Portable fan
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

7.6 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, soundproofing

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed
Portable fan
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street - 1 min walk - 0.0 miles
  • Kensington Palace - 15 min walk - 0.8 miles
  • Natural History Museum - 3 min drive - 1.1 miles
  • Royal Albert Hall - 4 min drive - 1.0 mile
  • Hyde Park - 4 min drive - 1.2 miles

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • ‪Cafe Le Monde - ‬3 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Nando's - ‬1 min walk

About this property

Seraphine Kensington Olympia Hotel

Upscale hotel near Kensington High Street
Located close to Kensington Palace and Olympia Events, Seraphine Kensington Olympia Hotel provides free continental breakfast, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A 24-hour front desk, smoke-free premises, and free newspapers
  • An elevator, luggage storage, and a front-desk safe
Room features
All guestrooms at Seraphine Kensington Olympia Hotel offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries, and hair dryers
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 7 2023 to September 1 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 10.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 44 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is Seraphine Kensington Olympia Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Seraphine Kensington Olympia Hotel?

Seraphine Kensington Olympia Hotel doesn't offer parking.

What time is check-in at Seraphine Kensington Olympia Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Seraphine Kensington Olympia Hotel?

Check-out is at 11:00 AM.

Where is Seraphine Kensington Olympia Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street, Kensington Gardens, and Olympia Events. Hyde Park and Kensington Palace are also within 1 mi (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.

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Seraphine Kensington Olympia Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 231 out of 1001 reviews
Rating 8 - Good. 453 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, nice comfortable room with o come back to after 2 busy days sightseeing.
Stayed 2 nights in Aug 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay in a good location although I missed not having a cooked breakfast

10/10 Excellent

David

Liked: Staff & service
Really friendly, helpful staff.
Stayed 1 night in Aug 2022

8/10 Good

Desmond

Liked: Cleanliness, staff & service, room comfort
Ideal area for what we wanted from the weekend. Good and efficient service, very satisfied with my stay
Stayed 1 night in Nov 2022

10/10 Excellent

Sering Omar Faty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It got the job done and the staff were nice and helpful!
Stayed 1 night in Aug 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were gracious and helpful.
Stayed 3 nights in Mar 2022

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé. Très propre. Bon petit déjeuner.
Stayed 5 nights in Apr 2022

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were always helpful. Husai went the extra mile and got us a table for 8 on a very busy weekend
Stayed 5 nights in Apr 2023

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed for refurbishment
Stayed 2 nights in Jul 2023

8/10 Good

Qamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

We had a pleasant stay. The room was fine. Bed was comfy and the room was clean. For the money we paid it was excellent value for money.
Stayed 2 nights in Aug 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel purely for location to Olympia, which is only 7 minutes walk. The room was small but everything worked, it was clean and the shower was really good.
Stayed 3 nights in Apr 2022

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Seraphine Kensington Olympia Hotel in October. The staff was very friendly and helpful. They do a nice little breakfast each morning for getting coffee/tea, juice, and toast/fruits. The location is very convenient for using the metro system or even walking many places.
Stayed 2 nights in Oct 2022

8/10 Good

liat levi-kopelman

Liked: Cleanliness, staff & service
like: location, staff, service didnt like : room size, breakfast
Stayed 5 nights in Aug 2022

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

Very small beds room was tiny, carpet was worn so much so the pattern was gone. Possibly the noisiest hotel I have ever stayed in
Stayed 1 night in Sep 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Very friendly and helpful staff. The room was really hot and the windows can’t be opened so it was a bit of an uncomfortable nights sleep. Despite that the room was a nice size and had everything I needed for my stay. I would visit again as it is perfectly situated for shops, restaurants and Holland Park.
Stayed 1 night in Sep 2022

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Uitstekende ligging, vriendelijk en behulpzaam personeel, goed ontbijt. Inrichting zeer gedateerd, slechte matrassen. Kleine kamers. Kamers zonder ramen. Veel trappen lopen.
Stayed 3 nights in May 2022

2/10 Terrible

Milagros

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tile in the bathroom floor was broken and had no grout to unite tile with tile. The lid on garbage can in bathroom was broken. Mold in the bathroom ceiling ( I have pictures) Wifi was consistently busy.
Stayed 5 nights in Sep 2022

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE - STAY AWAY!!

We booked this so-called 4 star hotel for a weekend in London. The room was supersmall and dirty. The windows were moldy and the bathroom disgusting. We decided to give it a try after all but I woke up early saturday morning from a spring feather coming up from the mattress. Went to the reseption and was shown 3-4 other rooms to which we could change but each just as dirty and smelly. I have tried to get in touch with the management for 3 months now with no response. I will never go back and reccomend to stay away.
Stayed 2 nights in Nov 2022

6/10 Okay

Terry

Liked: Staff & service
Pro’s: Good value for money. Good shower. In a nice part of town. Mostly clean. Air conditioning certainly worked well during a hot day. Con’s: Moths and fly’s in the room. Confusing entrance with a very slow moving lift!!! Room was too small to be comfortable. We were given the opportunity to make a bid to upgrade our room- however the room that we would have upgraded to was a single bed and smaller. Strange clicking noise coming from the air con. No iron in the room. Dead insects squished against the wall. All in all, a perfectly ok place to get your head down. But don’t be expecting anything else.
Stayed 1 night in Aug 2022

8/10 Good

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Ras
Stayed 3 nights in Apr 2023

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura si trova in una posizione ottima, vicino fermata autobus e metropolitana, il personale è molto gentile e disponibile, la colazione anche se poca varietà di prodotti ma tutto di ottima qualità (meglio poco e buono che tanto e scadente), camera accogliente ottimo rapporto qualità/prezzo.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé. Propre. Service impeccable. Petit déjeuner abondant et délicieux
Stayed 3 nights in Apr 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Vi havde booket hotellet i god tid. Vi ankommer til et værelse, hvor der har været vandskade, der ikke er dækket til eller noget. Gipsvæggene var der store plamager/fugtskader på. Badeværelset havde ingen varme på og ventilation virkede ikke. Vi kunne ikke engang åbne vinduer, da disse var lukket til. Vi klager selvfølgelig og får efter tre ud af fire nætter et andet værelse, der er ramt af skimmelsvamp. Vi beholder vores første værelse, da der trods alt kun er mug på badeværelset i dette. Alt i alt rigtig venligt og sødt personale, men absolut et ulækkert værelse, der ikke var pengene værd.
Stayed 4 nights in Jan 2023

2/10 Terrible

Claudia M

Stayed 1 night in Jan 2023

6/10 Okay

Yvonne

Liked: Staff & service, amenities, property conditions & facilities
Das erste Zimmer das wir hatten war sehr dunkel und es hat nach Abfluss sehr stark gestunken. Wir baten um einen Zimmerwechsel aber das war nicht möglich. Das Fenster war ein Luftschacht und so kam wenig Tageslicht ins Zimmer. Das Bett war sehr schmal und es gab auch nur eine Bettdecke - auf Anfrage bekamen wir zumindest eine weitere Bettdecke. Das Bad war auch sehr klein. Am nächsten tag baten wir wieder um einen Zimmertausch der dann möglich war. Das Zimmer war moderner und etwas größer als das andere. Das Frühstück bestand aus einem einfachen Kontinentalen Frühstück - der Frühstücksraum selbst ist sehr beengt und es kommt zu Wartezeiten.

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