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The Kensington Hideaway

4.0 star property
Travelers find a welcoming London base at this Kensington hotel where attentive staff and a continental breakfast start each day on the right note

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Photo gallery for The Kensington Hideaway

Front of property - The Kensington Hideaway (London)
Exterior - The Kensington Hideaway (London)
Bar (on property) - The Kensington Hideaway (London)
Premium bedding, in-room safe, desk, laptop workspace - The Kensington Hideaway (London)
Grand Queen Room | Premium bedding, in-room safe, desk, laptop workspace - The Kensington Hideaway (London)
Just steps from Kensington High Street, Seraphine Kensington Olympia Hotel offers a stylish retreat with continental breakfast, a cozy bar, in-room WiFi, and proximity to Kensington Palace and Olympia Conference Centre. Guests consistently praise the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Cosy Single Room

Cosy Single Room | Premium bedding, in-room safe, desk, laptop workspace

Cosy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Grand Queen Room

Grand Queen Room | Premium bedding, in-room safe, desk, laptop workspace

Grand Queen Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature King Room

Signature King Room | Premium bedding, in-room safe, desk, laptop workspace

Signature King Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Companion Twin Room

Companion Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Companion Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Accessible

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, The Kensington Hideaway is in the entertainment district. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Natural History Museum and Madame Tussauds Wax Museum are not to be missed. Visit our London travel guide
Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street
    Kensington High Street
    1 min walk - 0.1 miles
  • Holland Park
    Holland Park
    1 min walk - 0.1 miles
  • Design Museum
    Design Museum
    2 min walk - 0.1 miles
  • Natural History Museum in London
    Cromwell Road
    6 min walk - 0.4 miles
  • Kensington Gardens
    Kensington Gardens
    12 min walk - 0.6 miles

Getting around

  • High Street Kensington Station
    4 min walk
  • Kensington (Olympia) Station
    14 min walk
  • London City Airport (LCY)
    26 min drive

Restaurants

  • Cafe Le Monde
    3 min walk
  • McDonald's
    4 min walk
  • The Design Museum Kitchen
    3 min walk
  • Pret a Manger
    9 min walk
  • Megan's on the High Street Restaurant
    1 min walk

About this property

The Kensington Hideaway

Upscale hotel remodeled in 2025 and located near Kensington High Street
Close to Kensington Palace and Imperial College London, The Kensington Hideaway provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), a front-desk safe, and local meal delivery service
  • Free newspapers, an elevator, and a 24-hour front desk
  • Smoke-free premises
Room features
All 59 rooms offer comforts such as premium bedding and heated floors, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Showers, free toiletries, and hair dryers
  • Heated floors, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Renovated entire property - November 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 per person
  • Nearby parking fee: GBP 44 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Is The Kensington Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking?

The Kensington Hideaway doesn't offer parking.

What time is check-in at The Kensington Hideaway?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Kensington Hideaway?

Check-out is at 11:00 AM.

Where is The Kensington Hideaway located?

Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street and Kensington Gardens. Hyde Park and Kensington Palace are also within 1 mi (2 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 13 minutes.

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Reviews

The Kensington Hideaway Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.2

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great hotel, a small but comfortable room and lovely beds.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Very cozy and good atmosphere. Staff were very helpful! Great location for a west London stay.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were leaving. Need to do better. Room small but worked well with appropriate furniture. Shower - power was lacking, looked great but disappointing. Good area, with short walk to the tube. Overall, yes I would stay again but customer service needs to improve.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place to stay. Easily walk to two different Tube stations. Rooms are small, so may not work well for long stays. AC and heating work well. Everything was clean and well maintained.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC didn't seem to be very efficient.....maybe owing to modern standards?
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic newly opened hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Camere molto accoglienti, servizio cortese. Ottima colazione e posizionamento molto comodo per visitare Londra.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Simon

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Stayed 1 night in Mar 2026
Verified

8/10 Good

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026