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Sapphire Hotel

3.0 star property
Hotel in London, near Westfield London Shopping Centre

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Photo gallery for Sapphire Hotel

Front of property
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board
Property grounds
Lobby
Shower, free toiletries, hair dryer, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
35 Shepherds Bush Road, London, England, W6 7LU

What's nearby

  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Kensington High Street - 15 min walk - 0.8 miles
  • Royal Albert Hall - 6 min drive - 2.5 miles
  • Hyde Park - 7 min drive - 2.7 miles
  • Oxford Street - 11 min drive - 3.6 miles

Getting around

  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪BrewDog Shepherd's Bush - ‬4 min walk
  • ‪Urban Baristas - ‬6 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Kave Cafe - ‬3 min walk
  • ‪PizzaExpress - ‬9 min walk

About this property

Sapphire Hotel

Hotel near Westfield London Shopping Centre
Located close to Kensington High Street and Royal Albert Hall, Sapphire Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises, concierge services, and luggage storage
  • A TV in the lobby, tour/ticket assistance, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Sapphire Hotel include amenities such as free WiFi and desk chairs, in addition to safes and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels and DVD players
  • Refrigerators, coffee/tea makers, and heating

Languages

English, French, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8.50 per day)
  • Street parking available

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.5 per day (10 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between midnight and 1:30 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Is Sapphire Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Sapphire Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available from midnight– 1:30 AM for a fee of GBP 20.

What time is check-out at Sapphire Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 20 (subject to availability).

Where is Sapphire Hotel located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 mi (5 km). Goldhawk Road Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 7 minutes.

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Sapphire Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 250 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 200 out of 1003 reviews
Rating 4 - Poor. 112 out of 1003 reviews
Rating 2 - Terrible. 129 out of 1003 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Stay was at the
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. would go there again.
Stayed 2 nights in May 2025

8/10 Good

Abeer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent there two days before going back to New York. Thank you so much. It’s very nice quiet place.
Stayed 1 night in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice person working in the check in area. Very easy to check in and check out!
Stayed 1 night in May 2025

8/10 Good

Gareth

Liked: Cleanliness, property conditions & facilities
Reasonably priced. Nice area. Decent pub nearby. A long walk from the underground and railway stations.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Close to underground, groceries, restaurants. Not near tourist attractions, easy access to public transportation makes this a non issue
Stayed 1 night in May 2025

10/10 Excellent

Truloni

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 3 nights in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, comfy bed.
Stayed 1 night in Apr 2025

6/10 Okay

Nevroz

Disliked: Amenities, property conditions & facilities
We booked the Saphire Hotel but we had to sleep in the Pearl Hotel. The Room was very small as well as the Bathroom.
Stayed 3 nights in May 2025

8/10 Good

Graham

Budget stay

Clean, staff friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Ebenezer

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Mar 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Jan 2025

8/10 Good

Murat

Liked: Cleanliness, staff & service
Good location in near of westfield mall. Many shopping possibilities and restaurants. The only thing we dont like was that you could hear your neighbours cause of your thin walls
Stayed 6 nights in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location...

This is a clean, no frills hotel with great staff. Would stay again.
Stayed 3 nights in Jan 2025

8/10 Good

Rupesh

Liked: Property conditions & facilities
Perfect overnight stay
Stayed 1 night in Jan 2025

10/10 Excellent

Brahim

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very mutch it was a good hôtel
Stayed 8 nights in Jan 2025

6/10 Okay

Mark

Disliked: Amenities, property conditions & facilities
Friendly staff and convenient location near Westfield Mall and several tube lines. Room is very small with no place to unpack luggage. Washroom was clean but so tight that one cannot sit on a toilet with the door closed. There is literally no room between the toilet and the door. Walls are very thin, so I could hear every conversation of the couple next door at all hours.
Stayed 7 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Regardless of what people said, it was clean and affordable. Perfect for a budget savvy traveler. Reception was incredibly kind and helpful for early checkin.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little room with a balcony, did the job
Stayed 1 night in Mar 2025

8/10 Good

Hui Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a comfortable place for what you paid for. The room is clean, bed is comfortable, the location is strategically close to tube station, in a very lovely neighborhood.
Stayed 3 nights in Mar 2025

6/10 Okay

georgina

Liked: Staff & service, amenities, property conditions & facilities
It was a little confusing that you don’t actually stay where advertised but for the money I thought the property was reasonable. Staff where friendly and hotel was close to where we needed to be .
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Cleaned room daily with fresh towel daily
Stayed 5 nights in Mar 2025

6/10 Okay

Lucia

Liked: Staff & service
Hated the noise Bathroom door did not close
Stayed 3 nights in May 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, thank you

Very helpful and professional service given
Stayed 1 night in Mar 2025