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Sandman Hotel & Suites London Downtown

Property class: 2.5

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Photo gallery for Sandman Hotel & Suites London Downtown

A hotel room with a sofa, armchair, TV, desk, and a small table. - Sandman Hotel & Suites London Downtown (London)
A hotel room with a large bed, a desk, a chair, a television, and a framed picture on the wall. - Sandman Hotel & Suites London Downtown (London)
A hotel lobby with a fireplace, seating area, and large windows. - Sandman Hotel & Suites London Downtown (London)
A Sandman hotel with a modern design, featuring a prominent logo at the top. - Sandman Hotel & Suites London Downtown (London)
A spacious lobby with a reception desk, a television, and an exit sign. - Sandman Hotel & Suites London Downtown (London)
Located close to Victoria Park and Covent Garden Market, Sandman Hotel & Suites London Downtown provides free continental breakfast, laundry facilities, and a fireplace in the lobby. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business center are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Suite, 1 King Bed with Sofa bed, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a wooden nightstand, a chair, and a desk with a telephone.

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(19 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a wardrobe, a desk with a chair, and a desk lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(66 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed

A neatly made bed with white linens, a wooden headboard, and two bedside lamps.

Standard Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(22 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(97 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Run of House, 1 Queen Bed)

A hotel room with two beds, a desk, a chair, and a window with curtains.

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Downtown London, a neighborhood in London, Sandman Hotel & Suites London Downtown is in the entertainment district and near the airport. Covent Garden Market and White Oaks Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park and Harris Park. University of Western Ontario and Fanshawe College are two other places to visit that come recommended. Spend some time exploring the area's activities, including downhill skiing and snowboarding. Visit our London travel guide
Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • A wrought iron archway with the inscription "Victoria Park" above a pathway.
    Victoria Park
    8 min walk - 0.5 miles
  • A brick building with a sign for the Covent Garden Market.
    Covent Garden Market
    11 min walk - 0.6 miles
  • A lake with a fountain, surrounded by trees and a bench.
    Harris Park
    16 min walk - 0.9 miles
  • RBC Place London
    6 min walk - 0.4 miles
  • London Music Hall
    10 min walk - 0.6 miles

Getting around

  • London, ON (XDQ-London Train Station)
    11 min walk
  • London, ON (YXU-London Intl.)
    15 min drive

Restaurants

  • Tim Hortons
    13 min walk
  • Queens Cafe & Grill
    9 min walk
  • Crabby Joe's Bar & Grill
    4 min walk
  • London Burgers
    4 min walk
  • Tim Hortons
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sandman Hotel & Suites London Downtown?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Victoria Park and Covent Garden Market. Harris Park and University of Western Ontario are also within 3 mi (5 km). London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sandman Hotel & Suites London Downtown Reviews

7.6

Good

7.8

Cleanliness

7.0

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 530 out of 1548 reviews
Rating 8 - Good. 426 out of 1548 reviews
Rating 6 - Okay. 322 out of 1548 reviews
Rating 4 - Poor. 150 out of 1548 reviews
Rating 2 - Terrible. 120 out of 1548 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under renovations but room was clean, breakfast was very good and staff very helpful
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean staff was super nice and helpful
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for its price range (budget). Hotel was clean. Breakfast was good - mostly continental but lots of options. I was very pleased with this hotel and would stay there again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated rooms, close proximity to everything downtown! Helpful staff.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The staff was very welcoming. I will definitely go back there
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was delightful, with the exception of location, It appears to be between 2 homeless shelters, so there are a lot of unfortunate individuals with mental health, drug addiction problems around the entrance, but not inside.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, good location. comfortable.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
The free continental breakfast was great. Lots of options to choose from and well stocked. Our room was clean and cool and smelled good which was nice. Decent hotel and a great price for what we got.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff . Clean room . Walkable location . Dining options nearby.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
The staff are friendly and helpful having breakfast included. The room was warm however the room was old in appearance and needs upgrading, only one elevator working.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and accommodating to our individual requirements
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fresh and clean, breakfast was very good. No complaints
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent & friendly service from the front Desk. The price was very good & only 7 mins from St Joseph Hospital. There is extra charge for parking $16 per day. I was on the 4th floor. The room was nice size with fride & Microwave. Bed was very comfortable. They were doing renovations but did not
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice for the price. I had to make plans last minute and stay overnight in London and I’m pleasantly surprised by how comfortable and clean everything was.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean room and facilities. Great place to stay. I will be back!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
The shelter next door is less than ideal. It doesnt feel safe at night to be coming back in the dark. Lots of people lying on the sidewalks and hunched over.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a concert so the Location was perfect. Room was good with nice temperature control and comfy bed. Carpet was old and stained but I believe everything is in the process of being replace. Staff were helpful and friendly and breakfast was a nice extra included in the price. The surrounding area isn’t great. Lots of people doing drugs or passed out but honestly they weren’t looking to bother anyone.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with my family there. Clean Room and Friendly Staff.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Thank you for a comfortable stay. I truly appreciate the cooperation of your team, with special thanks to Smriti at the front desk for her kind assistance. Breakfast was delicious. I would just like to mention that the cleanliness of the property needs more attention. It may have been due to renovation work. Wishing you all the best.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a concert, was clean, staff was friendly and we had everything we needed
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff. Clean facilities.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was a perfect size and very clean. Parking was good and staff were excellent.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Convenient to our destination. The breakfast selection was good.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean. Location is very iffy. Breakfast could have been better. Staff was great though.
Stayed 1 night in Aug 2026