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Sandman Hotel & Suites London Downtown

2.5 star property
Travelers find a downtown retreat with attentive staff, modern comforts, and a continental breakfast to start the day before connecting to high-speed Wi-Fi.

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Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Sandman Hotel & Suites London Downtown (London)
Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Sandman Hotel & Suites London Downtown (London)
Exterior - Sandman Hotel & Suites London Downtown (London)
Interior - Sandman Hotel & Suites London Downtown (London)
Lobby - Sandman Hotel & Suites London Downtown (London)
Sandman Hotel & Suites London Downtown welcomes guests in the heart of the city with a free full breakfast and a cozy lobby fireplace. Visitors can use the high-speed WiFi, take advantage of the business center, or head out to explore nearby Budweiser Gardens.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a television, a dresser, a mirror, and a framed picture on the wall.

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(43 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(63 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(84 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Downtown London, a neighborhood in London, Sandman Hotel & Suites London Downtown is in the entertainment district and near the airport. Covent Garden Market and White Oaks Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park and Harris Park. University of Western Ontario and Fanshawe College are two other places to visit that come recommended. Spend some time exploring the area's activities, including cross-country skiing and snowboarding. Visit our London travel guide
Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • A wrought iron archway with the inscription "Victoria Park" above a pathway.
    Victoria Park
    8 min walk - 0.5 miles
  • A brick building with a sign for the Covent Garden Market.
    Covent Garden Market
    11 min walk - 0.6 miles
  • A lake with a fountain, surrounded by trees and a bench.
    Harris Park
    16 min walk - 0.9 miles
  • London Convention Center
    6 min walk - 0.4 miles
  • London Music Hall
    10 min walk - 0.6 miles

Getting around

  • London, ON (XDQ-London Train Station)
    11 min walk
  • London, ON (YXU-London Intl.)
    15 min drive

Restaurants

  • Crabby Joe's Bar & Grill
    4 min walk
  • The Morrissey House
    1 min walk
  • Tim Hortons
    4 min walk
  • Zen Gardens
    1 min walk
  • London Burgers
    4 min walk

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Interior detail
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sandman Hotel & Suites London Downtown?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Victoria Park and Covent Garden Market. Harris Park and University of Western Ontario are also within 3 mi (5 km). London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sandman Hotel & Suites London Downtown Reviews

7.4

Good

7.8

Cleanliness

7.0

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 495 out of 1505 reviews
Rating 8 - Good. 430 out of 1505 reviews
Rating 6 - Okay. 320 out of 1505 reviews
Rating 4 - Poor. 141 out of 1505 reviews
Rating 2 - Terrible. 119 out of 1505 reviews

Reviews

Verified

10/10 Excellent

Yuen Man Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with my family there. Clean Room and Friendly Staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms!
Stayed 1 night in May 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Convenient to our destination. The breakfast selection was good.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager at check in and check out was lovely. Breakfast was substantial and parking was gated and hotel was in a safe area and walking distance to restaurants and Canada Life Center an easy few blocks.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Beds a little old and pillows too hard but otherwise great. Clean, good water pressure, friendly and helpful staff.
Stayed 1 night in May 2026
Verified

6/10 Okay

Diana

Liked: Cleanliness
I have stayed at the Sandman, London before with an excellent experience. I would still recommend staying there. It is central to everything in downtown London. The front desk was g
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Firth,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was key to all hot spots in the city. Highly recommend. Clean place and great free breakfast Have to pay $16 to park tho but that will be the same most anywhere
Stayed 1 night in May 2026
Verified

8/10 Good

Soosai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

thom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, close to downtown and many bus routes
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean, shower good pressure but took forever to drain, bed was comfy. Breakfast was horrible and it sucks you pay so much for a room and then also have to pay extra for parking! Also sucks that for a pet friendly hotel they charge you for your pet event tho no extra mess is made
Stayed 1 night in Jun 2026
Verified

6/10 Okay

William

Liked: Staff & service
Value for money was good. No complaints. It's a bit older and "weathered". Clearly not renovated in many many years. Room was clean and that's all I needed. If you are just looking for a place to largely sleep while in London and won't be spending time in the hotel otherwise, I recommend based on the value.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good for a continental option. Budget hotel walking distance of downtown.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful front desk, parking on site was gated and secure, wide variety of foods included in the free continental breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness
Clean property. Very helpful staff
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Courtney

Liked: Cleanliness, amenities
Parking was onsite and easy. Check in was good. Asked for a late check out by email and was told subject to availability. Asked again at check in and was told they’d have to see in the morning. I was running a half marathon in the morning and needed to know if I’d have a place to shower post run. Had to call at 7am and was finally granted an hour. WiFi was good but TV wasn’t a smart TV which is always nice.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Junior suite was awesome! Staff was super friendly! Early check in option was an added bonus! Would definitely stay again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
I stayed in an executive suite and it was great. The room is definitely dated but I hear renovations are happening. Parking was a bit confusing; you need your room key so you have to get in and check-in before you get underneath. The breakfast was included and it’s fine, it’s continental with a small variety but I was fine with it. The microwaveable pre-made sausage breakfast sandwich was far better than I expected to be honest lol! The reason for my high review is the woman at the front desk was very lovey. She took great care of me and made me feel safe and welcome on my first night staying in London.
Stayed 1 night in May 2026
Verified

8/10 Good

Pattie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous. The breakfast was a little lacking, but satisfactory.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Beverley

Disliked: Amenities, property conditions & facilities
The location was tough area smells like pot lots of wondering homeless out front Breakfast was ok ! Staff was nice beds were comfy outdated and old looking rooms with no window covering ? Odd and hard to sleep
Stayed 1 night in Apr 2026
Verified

8/10 Good

Beno

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Staff members were very helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great hotel to stay at when visiting London. Yes there is a halfway house next-door. But you feel totally safe at the hotel. Never any issues. The room was very clean. The property was very clean. You have to swipe your key car just about everywhere to ensure no one wanted guests come in to the hotel. Great price. Easy parking, indoor or outdoor.. Decent continental breakfast.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

richard

Liked: Staff & service
Disliked: Amenities
Carpets were really dirty in the room. Front door Staff were great and helpful
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very pleasant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean room
Stayed 1 night in Feb 2026