Is Russell Square Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Russell Square Hotel?

This property doesn't offer parking.

Where is Russell Square Hotel located?

Located in London City Centre, this guesthouse is within a 5-minute walk of Russell Square and University College London. Great Ormond Street Hospital for Children and University of London are also within 10 minutes. Russell Square Underground Station is only a 2-minute walk and Holborn Underground Station is 10 minutes.

6/10 Okay

Peter

Sep 11, 2023

Locality great hotel poor

Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Dec 31, 2023

Liked: Cleanliness

Disliked: Amenities

A bit dated, but clean and perfect for staying in town after office xmas party.

Stayed 1 night in Dec 2023

10/10 Excellent

Stephan

Mar 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

centrally located accommodation

The hotel is located just next to the Tube station Russell Square. The rooms were clean and everything worked well.

Stayed 1 night in Feb 2024

8/10 Good

Justine

Oct 18, 2023

Was ok … just stayed one night and wanted a cheap hotel. Close to Eurostar start line. Was clean and bed comfy…

Stayed 1 night in Oct 2023

8/10 Good

Shao Ren

Sep 14, 2023

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Good location. Easy check in and out. Soap and shampoo provided. A little dated.

Stayed 2 nights in Sep 2023

8/10 Good

Nina

Dec 31, 2023

Liked: Room comfort

Location

Very basic hostel level but the location is excellent, literally two steps from Piccadilly line underground from Heathrow. Lots of restaurants close by and good 24hr Tesco opposite. Clean but old premises, comfortable beds. Family room in the basement is great for 4-5 people and has full kitchen (old style).

Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveler

Jul 3, 2018

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Good location

Hotel was in a good location for what we needed. Staff member was very friendly. Only issues were the window did not lock and the shower did not work.

Stayed 1 night in Jun 2018

8/10 Good

Jennifer

Dec 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is great, our room was clean, and the beds were comfortable. The entrance and hallway are beat-up and smell funky but the bedroom and shared bath were fine. Not a fancy place, but a good price. The location is surprisingly quiet, even though it is right next to the Russell Square station.

6/10 Okay

Crispin

Jul 25, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Read other reviews of bed bugs and dirt and was concerned - stayed on top floor: it was clean, no trace of pests. The bathroom was a retro 80s set up, nothing to fault. You pay for what you get: the Russell is basic but ideal for seeing London. Stayed in far more expensive places that have been far worse.

Stayed 3 nights in Jul 2024

4/10 Poor

Stephen

Oct 25, 2023

Disliked: Staff & service, amenities, property conditions & facilities

No hot water. Otherwise room was adequate and seemed very clean. More like a hostel than a hotel. Well sited.

Stayed 1 night in Oct 2023

4/10 Poor

Lori

Jun 9, 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Not the best

This is not a hotel, it’s basically a room that was rented. There’s no service, no amenities, we took out our garbage after a few days. It’s hot and tiny for three people. It was a great location, and quiet. It’s cheaper than most “hotels” in London but there are reasons why it’s cheaper.

Stayed 5 nights in May 2024

2/10 Terrible

Verified traveler

Sep 24, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful!

This is not a hotel just a series of rooms

Stayed 1 night in Sep 2022

2/10 Terrible

JOHN

Sep 23, 2022

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

This is a conveniently located absolute dump. Trashy in all respects. Last renovated in the 70s it is used furniture from a bad yard sale.

Stayed 2 nights in Sep 2022

6/10 Okay

Roland

Oct 11, 2023

Disliked: Staff & service, amenities, property conditions & facilities

pretty poor standard for that prize, no service, very basic and narrow

Stayed 6 nights in Oct 2023

2/10 Terrible

Idowu olorunseun

Oct 23, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are terrible poor customer services

Stayed 9 nights in Oct 2023

2/10 Terrible

Minh Cuong

Dec 19, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

That's not a 3 star hotel. Zero stars.... the room was soooo small not like in the pictures In room number 6 I've been bitten by some bed bugs. The hotel is not recommended guys. Try to avoid it and dont try to save some money

Stayed 3 nights in Dec 2023

6/10 Okay

Terry

Jun 6, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Basic but Comfortable

Ideal for a one- nighter, comfortable but basic. Let down by difficulty in communication! Their idea of 24 hour reception is going outside and ringing the doorbell to get attention! Their phone number on the website is invalid and they don't respond to messages via the website either so that was frustrating when I was trying to ensure that I could leave my bag prior to check-in

Stayed 1 night in Jun 2024

2/10 Terrible

Jennifer

Aug 2, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Bedbugs everywhere (yes we have photos) - forced to leave early into multi-day stay. Staff non-existent. Management unresponsive to email, phone, and Expedia. Bedbugs so bad that it required visit to doctor, prescription steroids, destruction of some luggage, enormous cleaning expense. No refund.

Stayed 11 nights in Jul 2024

8/10 Good

Martha

Apr 23, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was not what it appeared to be in photos, and there was a bad odor that was helped by opening the window and blowing the fan. Toilet seat was broken and the overhead light failed to illuminate at times.

Stayed 4 nights in Apr 2024

4/10 Poor

Ian

Oct 14, 2022

Disliked: Property conditions & facilities, room comfort

Convenient but not worth £180

I stayed at The Russell Square hotel for an overnight stay while working in London. Desperate times call for desperate measures but this was genuinely the only hotel I could find for less than £200 in central London. Arriving at around 11pm, I was given my key and walked up the narrow flight of stairs to my room. It was reminiscent of a student bedroom from the 80's and in desperate need of modernisation. Wouldn't stay here again if I had a choice.

Stayed 1 night in Oct 2022

4/10 Poor

Lesley

Jun 17, 2023

Disliked: Staff & service, property conditions & facilities, room comfort

Over promised but under delivered.

The room was much smaller than expected,3 people in it would have been impossible. There was nowhere to hang clothes. Very basic funishing and decorations. No one serviced the room in the 3 days, not even to empty waste bin.

Stayed 3 nights in Jun 2023

8/10 Good

christian

Oct 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An ideal London stopover, no frills.

Our short stay was fine. I would suggest 3 of things. 1) a few more hangers. We were 3 and only had 2 hangers 2) state in your writeup that there is a hair dryer. 3) organise something so one can contact the hotel. The number provided 02032896304 and 02078377686 are never answered. While some complained about the noise we never heard anything. The furniture and carpeting are dated but clean and functional. The room was quite small for 3 but as we were only there to sleep it didn't bother us. The location is a 100% advantage so well worth the price.

Stayed 2 nights in Oct 2023

4/10 Poor

Karina

Oct 23, 2023

Disliked: Staff & service, amenities, property conditions & facilities

This was the worst hotel I ever stayed, for £200 for 2 nights I had nothing in the room, no kettle to, no tea or coffee, no breakfast. Even it was a 3 star hotel it had to have all this, I expected. When I asked the owner for the kettle, he gave me a broken one, I had to ask for another. I don't like asking. For £200 I should have booked a better hotel.

Stayed 2 nights in Oct 2023

2/10 Terrible

Deirdre

Jun 7, 2024

Our room was a triple with a shared bathroom. This room is not shown on the website BEWARE. This room is more like a hostel not hotel. There is no air, no fridge, no tv remote. No coffee, kettle or anything. The bedroom is not a solid door so lights go on and off all night as people come and go. Beds are horribly hard. The shared bathroom we had was the pink one shown on the website and the pictures make it look good. It is not. However there is a 25 hour store across the street to get what you need. The location is good. 15 minute walk to the train station and the tube is right next door. If you are looking for a very basic no amenities room this would be for you

Stayed 3 nights in Jun 2024

4/10 Poor

Caroline

Jul 8, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby and outdated

Standard very poor outdated and shabby! No en-suite and bathroom old. Bathroom light didn’t work 1st night! No bedside table or tea /coffee making facilities! Bedroom door had a large glass panel so constantly disturbed by outside light. On top of this the cost was not cheap so extremely disappointing for price paid

Stayed 2 nights in Jul 2022

Russell Square Hotel

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