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Ruby Zoe Hotel London by IHG

3.5 star property
Travelers enjoy a cozy bar and hearty breakfast at this London hotel, perfectly positioned for exploring Kensington Palace and Gardens nearby

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Photo gallery for Ruby Zoe Hotel London by IHG

A bar area with a wooden counter, bar stools, hanging lamps, and shelves with bottles. - Ruby Zoe Hotel London by IHG (London)
Creator video
A multi-story hotel with a modern facade, large windows, and a prominent 'Ruby' sign. - Ruby Zoe Hotel London by IHG (London)
A restaurant interior with booths, tables, and chairs, featuring a mix of seating styles and a view through the window. - Ruby Zoe Hotel London by IHG (London)
A modern hotel room with a large bed, a glass partition, a bathroom with a bathtub, and a large mirror with lights. - Ruby Zoe Hotel London by IHG (London)
Ruby Zoe Hotel London sits just steps from Kensington Palace and Gardens, offering guests a welcoming bar and reliable in-room WiFi. Previous visitors consistently praise the tasty breakfast options, attentive staff, and the hotel's strategic location near public transportation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Room options

View all photos for Room (Rubys Choice)

A hotel room with a large bed, a TV, a desk with a mirror, and a bathroom visible through a glass door.

Room (Rubys Choice)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Wow)

A hotel room with a large bed, a view of the city, and a TV on the right.

Room (Wow)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Accessible (Lovely)

A modern bathroom with a shower, a toilet, and a sink. There is a wooden panel wall with a light fixture and a bedside table with a pillow.

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Nest)

A neatly made bed with a headboard, two bedside tables with lamps, and a wall with three decorative panels.

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Rubys Choice Upgraded)

A hotel room with a large bed, a view of the city, and a TV on the right.

Room (Rubys Choice Upgraded)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Lovely)

A modern room with a bed, a desk with a lamp, a wicker chair, and a large window with a view of trees.

Room (Lovely)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Cosy)

A hotel room with a bed, a vanity with a mirror, a television, and a shower area.

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

About the neighborhood

Near a metro station, Ruby Zoe Hotel London by IHG is in Notting Hill, a walkable area in London with great shopping. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Natural History Museum, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Notting Hill Gate Underground Station is 6 minutes by foot and Holland Park Underground Station is 7 minutes. Visit our London travel guide
Map
146 -164, Notting Hill Gate, London, England, W11 3QG

What's nearby

  • A serene pond with red maple leaves, surrounded by rocks and greenery.
    Holland Park
    3 min walk - 0.2 miles
  • A building with a red teapot sign, a Highland Store, and a Stumperfielding sign.
    Portobello Road Market
    5 min walk - 0.3 miles
  • A red building with 'ALICE'S' signage and a 'POST OFFICE' sign.
    Westbourne Grove
    7 min walk - 0.4 miles
  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    10 min walk - 0.6 miles
  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    12 min walk - 0.7 miles

Getting around

  • Notting Hill Gate Underground Station
    6 min walk
  • Shepherd's Bush Station
    18 min walk
  • Heathrow Airport (LHR)
    43 min drive

Restaurants

  • Notting Hill Coffee Project
    4 min walk
  • Caffè Nero
    4 min walk
  • The Prince Albert
    3 min walk
  • Eggbreak
    3 min walk
  • The Sun In Splendour
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 miles (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 34 per day (0.6 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Ruby Zoe Hotel London by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ruby Zoe Hotel London by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ruby Zoe Hotel London by IHG?

Check-out is at 11:00 AM.

Where is Ruby Zoe Hotel London by IHG located?

Located in Notting Hill, this hotel is within a 10-minute walk of Portobello Road Market and Kensington Gardens. Hyde Park and Kensington High Street are also within 1 mi (2 km). Notting Hill Gate Underground Station is 6 minutes by foot and Holland Park Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruby Zoe Hotel London by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 944 out of 1261 reviews
Rating 8 - Good. 225 out of 1261 reviews
Rating 6 - Okay. 59 out of 1261 reviews
Rating 4 - Poor. 20 out of 1261 reviews
Rating 2 - Terrible. 13 out of 1261 reviews

Reviews

Verified review

10/10 Excellent

isil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are cute and clean. Staff was very helpful and the breakfast had a lot of variety.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!!! Rooms were awkward in terms of layout but fine. Breakfast was good. Location was great.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, bright, and with a good view. Air conditioning worked very well.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the front desk staff especially Carlos was so helpful and shared excellent dining recommendations. I will definitely return !!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location pleasant staff really nice hotel excellent value
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the tube station and bus line 5-10 minute walk. The rooms are quiet, and the bed is very comfy.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby Zoe was a great place to stay for my husband and I. We did have to walk or bus to many main attractions, but we found many excellent restaurants and pubs in the area. I would recommend!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights, Ruby Zoe is the perfect hotel base for Wimbledon and central London. Notting Hill also has some great eateries locally. We were assigned an accessibility room which wasn’t required but was clean and spacious. Staff were friendly and accommodating. We didn’t eat at the hotel but had drinks at the bar which were very good! If we’re ever back at Wimbeldon or visiting family in London I wouldn’t hesitate to book the Ruby Zoe again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. The staff was incredible
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness
Great place to stay - immaculate- helpful staff - clean comfortable rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ruby Zoe was a wonderful spot for my short stay in London. The staff were extremely helpful and welcoming. The room was clean and very comfortable. The breakfast was amazing - a great start to each day! However, my favourite part was the hotel bar/lounge that is available 24/7. It was a great spot to wind down after my day, with music playing, and light foods and drinks always available! I highly recommend this hotel!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were exceptional at their jobs. Professional, friendly and even went the extra mile for us. Definitely would stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was aesthetically pleasing & located perfectly down the road from Notting Hill Station. The staff were very polite and helpful. We loved the theme of the hotel and our room, very rock n roll!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mari

Clean. Hip hotel. Amazing staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Excellent staff, super clean and modern rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Perfect location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

AAron

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
If you are going to London, this is the place to stay. It is very well located, clean, well decorated and designed. The staff is lovely and the price is great. Not to mention the rain showers.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location. Very clean, pictures show exactly what the room looks like
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Spotless room with lots of space. Easy check-in with very welcoming staff. Perfect location justcsteps from the tube and busvstops, and easy walking to most of Notting Hill. Perfect place to anchor a London stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sarah Lonsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room-great staff. Good coffeeshops in the area and easy access to trains
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kaique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very warmly welcomed and well taken care of at the hotel. The location is excellent, close to the subway, and the breakfast was great. I would like to give special thanks to Stephany, Carolina, and Chiara, who provided me with full support and were extremely attentive and friendly throughout my stay.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
The hotel is very stylish, clean and the staff are all very friendly. Would definitely stay again
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staff was very helpful and always with a smile on their faces
Stayed 2 nights in Feb 2026