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Ruby Zoe Hotel London by IHG

3.5 star property
Travelers enjoy a cozy bar and hearty breakfast at this London hotel, perfectly positioned for exploring Kensington Palace and Gardens nearby

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Bar (on property) - Ruby Zoe Hotel London by IHG (London)
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Meeting facility - Ruby Zoe Hotel London by IHG (London)
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Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Ruby Zoe Hotel London by IHG (London)
Ruby Zoe Hotel London sits just steps from Kensington Palace and Gardens, offering guests a welcoming bar and reliable in-room WiFi. Previous visitors consistently praise the tasty breakfast options, attentive staff, and the hotel's strategic location near public transportation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Room options

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Accessible (Lovely)

Room, Accessible (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Nest)

Room (Nest) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Lovely)

Room (Lovely) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Lovely)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Cosy)

Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Cosy)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Near a metro station, Ruby Zoe Hotel London by IHG is in Notting Hill, a walkable area in London with great shopping. Marble Arch and Buckingham Palace are notable landmarks, and the area's natural beauty can be seen at Hyde Park and Kensington Gardens. Check out an event or a game at Royal Albert Hall, and consider making time for Natural History Museum, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Notting Hill Gate Underground Station is 6 minutes by foot and Holland Park Underground Station is 7 minutes. Visit our London travel guide
Map
146 -164, Notting Hill Gate, London, England, W11 3QG

What's nearby

  • Holland Park
    Holland Park
    3 min walk - 0.2 miles
  • Portobello Road Market
    Portobello Road Market
    5 min walk - 0.3 miles
  • Westbourne Grove
    Westbourne Grove
    7 min walk - 0.4 miles
  • Kensington Gardens
    Kensington Gardens
    10 min walk - 0.6 miles
  • Kensington High Street
    Kensington High Street
    12 min walk - 0.7 miles

Getting around

  • Notting Hill Gate Underground Station
    6 min walk
  • Shepherd's Bush Station
    18 min walk
  • Heathrow Airport (LHR)
    43 min drive

Restaurants

  • Eggbreak
    3 min walk
  • Notting Hill Coffee Project
    4 min walk
  • Caffè Nero
    4 min walk
  • Ole & Steen
    3 min walk
  • Beluga Persian Grill
    2 min walk

About this property

Ruby Zoe Hotel London by IHG

Hotel near Kensington High Street
Close to Kensington Palace and Kensington Gardens, Ruby Zoe Hotel London by IHG provides amenities like a bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, luggage storage, and smoke-free premises
  • Multilingual staff, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the breakfast, helpful staff, and proximity to public transit
Room features
All 170 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED light bulbs, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 miles (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 34 per day (0.6 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Frequently asked questions

Is Ruby Zoe Hotel London by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Ruby Zoe Hotel London by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ruby Zoe Hotel London by IHG?

Check-out is at 11:00 AM.

Where is Ruby Zoe Hotel London by IHG located?

Located in Notting Hill, this hotel is within a 10-minute walk of Portobello Road Market and Kensington Gardens. Kensington High Street and Hyde Park are also within 1 mi (2 km). Notting Hill Gate Underground Station is 6 minutes by foot and Holland Park Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruby Zoe Hotel London by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 909 out of 1217 reviews
Rating 8 - Good. 222 out of 1217 reviews
Rating 6 - Okay. 54 out of 1217 reviews
Rating 4 - Poor. 18 out of 1217 reviews
Rating 2 - Terrible. 14 out of 1217 reviews

Reviews

Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness
Great place to stay - immaculate- helpful staff - clean comfortable rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were exceptional at their jobs. Professional, friendly and even went the extra mile for us. Definitely would stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was aesthetically pleasing & located perfectly down the road from Notting Hill Station. The staff were very polite and helpful. We loved the theme of the hotel and our room, very rock n roll!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mari

Clean. Hip hotel. Amazing staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location. Very clean, pictures show exactly what the room looks like
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities
Excellent staff, super clean and modern rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staff was very helpful and always with a smile on their faces
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

AAron

Liked: Cleanliness, staff & service, amenities
superb location, great room and hotel amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean bright room and comfy bed. Lovely toiletries. Delicious breakfast and coffees
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, property conditions & facilities
My room was spacious and spotless. Staffs were friendly and welcoming. Location was perfect it has everything!!!! M&S/waitrose/tesco and of course the portobello market
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Baksho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room could have been a little cooler for me but was fine for my daughter(we shared the room). Staff was exceptional especially Clyde, Carlos and Stephanie. Carlos even went and got a cake with candles, knowing it was my daughter’s birthday we had come to London from Canada to celebrate and sang happy birthday to her. He gets a gold star from us. Well done.
Stayed 6 nights in Apr 2026
Verified

8/10 Good

William Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Notting Hill. Excellent, attentive staff. Overall comfort was fine and value for money okay. (Add on breakfast was 30 pounds a day?!) But a very good rating overall.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
The hotel is very stylish, clean and the staff are all very friendly. Would definitely stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yvanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went with partner for 5 days (4 nights) and everything was great. The staff was super accommodating to every need and very
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Francesko

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the staff was awesome
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

eunseon

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean room, friendly staffs in lovely and convenient neighborhood .
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very clean room and excellent view. Also friendly staff and top notch location. I will be staying there again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean hotel and excellent breakfast with plenty of choice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Great location & very trendy apartment
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean rooms, nice space even if it’s very tiny. Good view. Only issue was the first room we stayed in the toilet didn’t flush properly. The second room was great for the toilet. Amazing location!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, amenities, property conditions & facilities
Location and breakfasts are 5* Rooms and staff were very good. Carols was particlarly helpful. We'd love to come back.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

zahra

Liked: Cleanliness, amenities, property conditions & facilities
"Had a great stay at unique Hotel! 😊 The staff were friendly espcially CARLOS, the room was clean and comfy, and the location was perfect for exploring the city. Would definitely recommend! 👍"
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Second stay here. Wonderful hotel and staff. Clean, quiet, fairly priced, comfortable room. Well located with easy transport access.
Stayed 3 nights in Oct 2025