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Ruby Lucy Hotel London by IHG

4.0 star property
London's iconic landmarks like Big Ben are easily accessible from this central spot, where travelers can enjoy the hotel bar or explore nearby The Vaults.

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Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant - Ruby Lucy Hotel London by IHG (London)
A bar with a colorful, illuminated counter and shelves stocked with bottles. - Ruby Lucy Hotel London by IHG (London)
Room (Lovely) | Premium bedding, in-room safe, individually decorated - Ruby Lucy Hotel London by IHG (London)
Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated - Ruby Lucy Hotel London by IHG (London)
Exterior - Ruby Lucy Hotel London by IHG (London)
Ruby Lucy Hotel London welcomes travelers with convenient amenities including in-room WiFi and lobby coffee service. The helpful staff consistently earns praise from guests, while practical services like express check-in/out and luggage storage make stays hassle-free.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Room (Cosy)

Room (Cosy) | Premium bedding, in-room safe, individually decorated

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Lovely)

Room (Lovely) | Premium bedding, in-room safe, individually decorated

Room (Lovely)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Nest)

Room (Nest) | Premium bedding, in-room safe, individually decorated

Room (Nest)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Rubys Choice)

Room (Rubys Choice) | Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow) | Premium bedding, in-room safe, individually decorated

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Room, Balcony (Wow)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room (Wow)

A hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a brown leather armchair, and a wall-mounted circular light fixture.

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Ruby Lucy Hotel London by IHG is in the entertainment district and near a metro station. The Vaults and The British Museum are cultural highlights, and some of the area's notable landmarks include Big Ben and Piccadilly Circus. Check out an event or a game at The Arena, and consider making time for London Eye, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing. Visit our London travel guide
Map
100 Lower Marsh, London, England, SE1 7AB

What's nearby

  • Lower Marsh Market
    1 min walk - 0.0 miles
  • Old Vic
    1 min walk - 0.1 miles
  • The Vaults
    2 min walk - 0.1 miles
  • Leake Street
    4 min walk - 0.3 miles
  • Southbank Mosaics
    5 min walk - 0.3 miles

Getting around

  • Lambeth North Underground Station
    4 min walk
  • London (QQW-Waterloo Train Station)
    5 min walk
  • Heathrow Airport (LHR)
    50 min drive

Restaurants

  • McDonald's
    3 min walk
  • Wasabi
    4 min walk
  • Marugame Udon
    4 min walk
  • Pret A Manger
    5 min walk
  • Black Sheep Coffee
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Ruby Lucy Hotel London by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Ruby Lucy Hotel London by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Ruby Lucy Hotel London by IHG?

Check-out is at 11:00 AM.

Where is Ruby Lucy Hotel London by IHG located?

Located in London City Centre, this hotel is within a 10-minute walk of The Vaults and London Eye. Big Ben and The Shard are also within 2 mi (3 km). Lambeth North Underground Station is only a 4-minute walk and Waterloo Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ruby Lucy Hotel London by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 742 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very clean, helpful staff.
Stayed 2 nights in May 2026
Verified

8/10 Good

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little location. Wonderful staff.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service
Loved the location and staff were very friendly. I would stay here again
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with super helpful and friendly staff, couldn’t fault our stay atall and the location is amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tanya marie

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and staff was very helpful and friendly. I liked the location of the hotel.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Pippa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, amenities
Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities
Excellent stay , great location and staff were an amazing ! Great coffee too 👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and bright rooms. Friendly and helpful staff especially for helping me to check in. A good variety for breakfast.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a lovely downstairs lobby and super friendly staff! Great experience overall :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeni

Liked: Cleanliness, staff & service, amenities
Loved our stay at the Ruby Lucy and was a great location for what we wanted to do 😀
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities
Lovely hotel, very friendly staff, room really nice and good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Qane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel. Extremely well located with dedicated staff and a delicious breakfast. I couldn't ask more.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower/ water pressure, AC/heating, comfortable bed, close to Waterloo tube station, close to restaurants, very clean, super friendly staff, love the bar/lounge on the main floor- this was our second time staying here and we love this place. It is our go-to London accommodation.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, lovely clean room , great location. Just what was needed for our date night get away
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all lovely. Breakfast was amazing. Room was lovely and very clean. Really enjoyed our stay, thank you!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Phillippa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely lovely and helpful upon arrival, the room was spotless and beautifully kept. A very comfortable and cosy stay all-round.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfy room
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, loved the balcony space, clean & modern room, friendly staff. The air conditioning worked well. Unfortunately there was no fridge in the room. Tea and coffee was in the corridor along with the ironing board. The noise at night from the street (there’s a busy pub opposite the hotel) was really loud into the early hours.
Stayed 2 nights in May 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Decent room near Waterloo, Good choice of bars and restaurants in the area
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Staff was excellent!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Spotless room, friendly staff, great location!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
Great breakfast options, clean room and friendly staff! Would stay here again and recommend to friends
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Modern fittings - Hotel is pleasantly quirky - Tea Coffee station with boiling water 24/7 - Lovely healthy breakfast and the staff were amazing
Stayed 1 night in Jan 2026