Located close to The Vaults and Big Ben, Ruby Lucy Hotel London provides a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
Buffet breakfast (surcharge), express check-out, and express check-in
A 24-hour front desk, coffee/tea in the lobby, and an elevator
Multilingual staff, a front-desk safe, and a water dispenser
Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 75 individually furnished rooms feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with rainfall showers and designer toiletries
Flat-screen TVs with premium channels
LED light bulbs, heating, and daily housekeeping
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 0.2 miles (GBP 20 per day)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Family friendly
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
100% renewable energy
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
More
Air conditioning
Bulk dispensers for toiletries
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 20 per person
Offsite parking fee: GBP 20 per day (0.2 mi away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London
Frequently asked questions
Is Ruby Lucy Hotel London pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Ruby Lucy Hotel London?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Ruby Lucy Hotel London?
Check-out is at 11:00 AM.
Where is Ruby Lucy Hotel London located?
Located in London City Centre, this hotel is within a 10-minute walk of The Vaults and London Eye. Big Ben and The Shard are also within 2 mi (3 km). Lambeth North Underground Station is only a 4-minute walk and Waterloo Underground Station is 8 minutes.
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Ruby Lucy Hotel London Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 747 out of 1005 reviews
10 - Excellent
747
Rating 8 - Good. 188 out of 1005 reviews
8 - Good
188
Rating 6 - Okay. 37 out of 1005 reviews
6 - Okay
37
Rating 4 - Poor. 14 out of 1005 reviews
4 - Poor
14
Rating 2 - Terrible. 19 out of 1005 reviews
2 - Terrible
19
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
Great location and lovely staff.
Kelly
Stayed 6 nights in Jun 2025
10/10
The staff was extremely helpful and always present to help. Bar area was cozy and great variety for breakfast
mitchell
Stayed 2 nights in May 2025
10/10
Love this hotel, staff are great, rooms immaculate, very comfy beds.
Mark
Stayed 1 night in Apr 2025
10/10
Very nice and good neighborhood
maiquel
Stayed 2 nights in May 2025
10/10
Great location, friendly staff, nice room.
Norman
Stayed 1 night in Feb 2025
10/10
Funky little place with superior staff and cozy restaurant and 24 hour bar.
Elizabeth
Stayed 2 nights in Apr 2025
10/10
This is a gem of a hotel situated right on Lower Marsh. There are excellent dining options right outside the front door and the hotel is just a couple of minutes walk from Waterloo. Staff were extremely friendly and welcoming and I highly enjoyed my stay.
Brad
Stayed 4 nights in Apr 2025
10/10
I had a fantastic stay here! The location is superb, with plenty of amazing restaurants and bars within walking distance. The underground station just in the corner, making it incredibly convenient to explore the city.
The staff truly went above and beyond, providing top-notch service and ensuring everything ran smoothly. Their friendly and attentive approach made all the difference.
Overall, I'd highly recommend this spot to anyone looking for a hassle-free and enjoyable experience.
Tomas
Stayed 2 nights in Jun 2025
8/10
Great
Claire
Stayed 1 night in May 2025
10/10
Lovely clean quiet and comfortable room and very helpful staff.
Alistair
Stayed 1 night in Mar 2025
10/10
Thank you for being so helpful, kind & patient
Marcedes
Stayed 1 night in Jun 2025
10/10
Lovely hotel situated in a great area with easy access to Waterloo station. Fantastic decor and a great vibe throughout. Lovely cocktails served in the bar too!
Steve
Stayed 1 night in Mar 2025
10/10
Lovely first stay. Unique and quirky rooms, not for everyone.
Toilet and Shower is in the room, glass walls, there is a curtain - but it might be uncomfortable for friends sharing a room. Sink is in the room, which is fine, but it does splash and drip on to the floor as the edge isn't wide enough to hold a towel, and the towel rail sits under the sink, so was a little slippy. Great, clean and easy option if you're near Waterloo and commuting.
Kelly
Stayed 1 night in Jun 2025
10/10
Friendly & Helpful staff... the area is very nice as well.
Gerrald
Stayed 1 night in Mar 2025
8/10
Very unique property. Accommodations appear updated and new, but very limited space for personal clothing, toiletries and possessions. We had a lovely porch/balcony overlooking the street below, but cheap plastic chairs and the tiniest table to place a drink.
The room looked spotless upon arrival, but we spilled several drops of water on the floor near the bed and the towel used to mop it up came away filthy.
Lots of restaurants nearby, Westminster Bridge an easy walk.
Sandy
Stayed 3 nights in May 2025
8/10
Decent location and great decor
richard
Stayed 2 nights in Jan 2025
8/10
Great staff & lovely vibe. Brilliant location. Only criticism would be slightly small room & very soft bed, which sadly when you have a back condition isn’t great. Superb breakfast & bar service.
Helen
Stayed 2 nights in Mar 2025
10/10
Convenient location, lovely staff, and quiet rooms
Georgina
Stayed 2 nights in Jan 2025
10/10
Great stay at this very quirky gem of a hotel. Central to everything with a label of civility you can afford. Cocktails at night, breakfast could have had a hot option. But ace stay.
Jean Paul
Stayed 2 nights in Mar 2025
10/10
Good
Abhishek
Stayed 2 nights in Apr 2025
10/10
Great location behind Waterloo Station and a cozy bar open all hours!
James
Stayed 4 nights in Feb 2025
10/10
I can really recommend this lovely hotel, very near Waterloo station. The fantastic and professional ladies in the reception - Chiara and Jessica - was really helpful.
Elisabeth
Stayed 3 nights in Mar 2025
10/10
Such a great little hotel! Staff were warm and welcoming. We especially loved the bathroom lotions and soaps.
Verified traveler
Stayed 4 nights in Jan 2025
10/10
Super as always
Olaf
Stayed 1 night in Mar 2025
10/10
We stayed at the Ruby Lucy for my birthday. Checking in was easy, checking out was easy. Our room was fantastic. Such a comfy bed! Shower was lovely. Would definitely return