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Harbour Hotel Richmond

4.0 star property
Georgian hotel with a full-service spa and a fitness center

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Photo gallery for Harbour Hotel Richmond

Cocktail bar
Lobby
Indoor pool
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement) | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room (Cosy Basement)

Highlights

Flat-screen TV
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room

Highlights

Flat-screen TV
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

Highlights

Flat-screen TV
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Twin Bed (Single)

Highlights

Flat-screen TV
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed) | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room (with Sofa Bed)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Shower/tub combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

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Richmond Hill Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,009 reviews
Richmond Hill Hotel

About the neighborhood

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP

What's nearby

  • Richmond Park - 3 min walk - 0.2 miles
  • Royal Botanic Gardens, Kew - 4 min drive - 1.7 miles
  • Twickenham Stadium - 8 min drive - 3.2 miles
  • Syon Park - 10 min drive - 4.4 miles
  • Hampton Court Palace - 14 min drive - 5.6 miles

Getting around

  • Richmond Station - 2 min drive
  • Richmond Underground Station - 2 min drive
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Pembroke Lodge - ‬13 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Stein's - ‬10 min walk
  • ‪The Fox & Duck - ‬12 min walk
  • ‪Hollyhock Cafe - ‬5 min walk

About this property

Harbour Hotel Richmond

Upscale hotel near Richmond Park
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Harbour Hotel Richmond. Treat yourself to a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at The Gate, the on-site restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A banquet hall, multilingual staff, and tour/ticket assistance
  • 5 meeting rooms, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms feature comforts such as bathrobes, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Czech, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16.50 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

Does Harbour Hotel Richmond have a pool?

Yes, this property has an indoor pool.

Is Harbour Hotel Richmond pet-friendly?

No, pets are not allowed at this property.

How much is parking at Harbour Hotel Richmond?

Self parking is available for GBP 16.50 per night. Limited spots are available.

What time is check-in at Harbour Hotel Richmond?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Harbour Hotel Richmond?

Check-out is at 11:00 AM.

Where is Harbour Hotel Richmond located?

Located in Ham, Petersham and Richmond Riverside, this spa hotel is within a 10-minute walk of Richmond Park and Thames River. Royal Botanic Gardens, Kew and Syon Park are also within 3 mi (5 km). Richmond Underground Station is 23 minutes by foot and Richmond North Sheen Station is 22 minutes.

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Harbour Hotel Richmond Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 386 out of 833 reviews
Rating 8 - Good. 249 out of 833 reviews
Rating 6 - Okay. 110 out of 833 reviews
Rating 4 - Poor. 62 out of 833 reviews
Rating 2 - Terrible. 26 out of 833 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The location on Richmond Park and near the Thames and loads of restaurants and shops is perfect. The pool was much larger than expected, perfect for lane swimming. Bike hire nearby on the river opposite the boat venue is great.
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and love it every time. The beds are so comfortable that we bought one for home!! Staff always friendly. Food amazing. Gorgeous rooms. I always recommend this hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay over the bank holiday. Don't be put off by negative reviews! The room was clean and comfortable, the staff were friendly, the food in the restaurant was very good snd the spa was great. I had a wonderful massage.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome restaurant on site. The food was incredible and drinks were better. Staff is friendly and eager to help. Pool and spa are great bonuses
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property if you want to visit Richmond and Richmond Park. The staff were friendly. The room was nice but a little tired.
Stayed 1 night in Apr 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect for a stay in Richmond. The staff is very friendly and the restaurant and lounge were lovely to eat and hang out in.
Stayed 16 nights in Jan 2025

6/10 Okay

Tony

Liked: Cleanliness
A very cute hotel. The thing we didn’t like there was only 1 bath towel and 1 wash cloth for 2 people.
Stayed 2 nights in Mar 2025

8/10 Good

MICHAIL

Liked: Cleanliness, staff & service, amenities
If you know your food avoid the restaurant
Stayed 3 nights in Apr 2025

8/10 Good

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms staff and the spa is amazing!!!
Stayed 1 night in Jan 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely dinner at the Gate restaurant, loved my bedroom and the massive bathroom. Staff was friendly. Didn't like the layout, lots of corridors which did wonders for my steps, spent a lot of time going around in a circle. I also had a great spa treatment.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was good as were the rooms (didn’t eat in the restaurant). Location was perfect, very close to Richmond Park and a short walk into the village. Minor points for improvement were: wardrobe shelves were dusty; tea making area did not have a plug socket there (just a hole in the back of the cupboard); no spare loo roll. Parking was right outside but paid for via a 3rd party company (the hotel next door had complimentary parking if you stay there). But overall, 4oo5 stars.
Stayed 1 night in Apr 2025

4/10 Poor

Mrs Julie horsted

Liked: Cleanliness
Disliked: Property conditions & facilities
Shame the weekend was ruined.rubbish being collected at 3am noise from upstairs all nt long..builders doing maintenance at breakfast time.. what was surprised to be a special weekend really was not..
Stayed 1 night in Apr 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities are great and smelt divine.
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful relaxing stay, the outdoor spa and indoor pool was our highlight- so relaxing and nothing beats watching the sunrise from a hot tub. Rooms were great, loved the mini bar and food was excellent in the restaurant. Would recommend a walk around Richmond park too.
Stayed 1 night in Jan 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant place to stay near Richmond
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in Oct 2024

8/10 Good

Lee

Liked: Amenities
I really like this hotel, close to the river and park, good pubs, not far from London. Great pool and hot tubs. Only gripe is the black mould in the shower, so easy to sort, but looks awful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcoming hotel, very high cleaning standards, rooms are lovely decorated. Only slight issue no view at all out of window.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with great facilities - will definitely book again when I’m next in Richmond
Stayed 3 nights in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a city escape & spa in Richmond!

Lovely hotel with a brilliant spa. Nice staff and a great room. Highly recomment
Stayed 1 night in Oct 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Huge improvement. Super friendly this time. Excellent

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, excellent location
Stayed 3 nights in Apr 2024

8/10 Good

Jennifer

Elegant and friendly

The staff were very friendly and welcoming. We like the decor and paintings. We enjoyed the food in the restaurant but it was a little chilly as the weather had been frosty. Several people found this also. The room was comfortable . We would like to try other harbour hotels.
Stayed 1 night in Jan 2025