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Harbour Hotel Richmond

4.0 star property
Travelers indulge in local flavors at the onsite restaurant before finding true relaxation in the tranquil spa environment at this riverside retreat

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Photo gallery for Harbour Hotel Richmond

Outdoor spa tub - Harbour Hotel Richmond (Richmond)
Terrace/patio - Harbour Hotel Richmond (Richmond)
Lobby - Harbour Hotel Richmond (Richmond)
Gym - Harbour Hotel Richmond (Richmond)
Restaurant - Harbour Hotel Richmond (Richmond)
Located in Ham, Petersham, and Richmond Riverside, Harbour Hotel Richmond offers a spa retreat with an indoor pool and restaurant. Enjoy meals at The Gate or drinks at the bar. Helpful staff provides dry cleaning/laundry services and assists with booking tours or tickets.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed) | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 Twin Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Twin Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement) | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room (Cosy Basement)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Ham, Petersham and Richmond Riverside, a neighborhood in Richmond, Harbour Hotel Richmond is near a metro station. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Thames River and Royal Botanic Gardens, Kew. London Eye and Natural History Museum are not to be missed. Visit our Richmond travel guide
Map
152-158 Richmond Hill, Richmond, England, TW10 6RP

What's nearby

  • red deer,Cervus elaphus in richmond park, london
    Richmond Park
    2 min walk - 0.1 miles
  • Thames Path
    Thames Path
    4 min walk - 0.3 miles
  • Thames River
    Thames River
    6 min walk - 0.4 miles
  • Richmond Green
    Richmond Green
    15 min walk - 0.8 miles
  • Pembroke Lodge
    14 min walk - 0.8 miles

Getting around

  • Richmond Station
    4 min drive
  • Richmond Underground Station
    4 min drive
  • Heathrow Airport (LHR)
    39 min drive

Restaurants

  • Pembroke Lodge
    14 min walk
  • Tide Tables Cafe
    14 min walk
  • Hollyhock Café
    6 min walk
  • Richmond Hill Bakery
    8 min walk
  • Tower House
    14 min walk

About this property

Harbour Hotel Richmond

Upscale hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Harbour Hotel Richmond. Treat yourself to a Swedish massage at the onsite spa. Be sure to enjoy a meal at The Gate, the on-site restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Tour/ticket assistance, a 24-hour front desk, and wedding services
  • Smoke-free premises, 5 meeting rooms, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 89 rooms feature comforts such as bathrobes, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 16.50 per night)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gates Bar
  • The Gate

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Self parking fee: GBP 16.50 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

Does Harbour Hotel Richmond have a pool?

Yes, this property has an indoor pool.

Is Harbour Hotel Richmond pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 16.50 per night. Limited spots are available.

What time is check-in at Harbour Hotel Richmond?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Harbour Hotel Richmond?

Check-out is at 11:00 AM.

Where is Harbour Hotel Richmond located?

Located in Ham, Petersham and Richmond Riverside, this spa hotel is within a 10-minute walk of Richmond Park and Thames River. Royal Botanic Gardens, Kew and Twickenham Stadium are also within 3 mi (5 km). Richmond Underground Station is 21 minutes by foot and Richmond Station is 21 minutes.

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Reviews

Harbour Hotel Richmond Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 463 out of 962 reviews
Rating 8 - Good. 272 out of 962 reviews
Rating 6 - Okay. 126 out of 962 reviews
Rating 4 - Poor. 69 out of 962 reviews
Rating 2 - Terrible. 32 out of 962 reviews

Reviews

Verified

10/10 Excellent

HaEun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great spa - will be returning!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa with the sauna and steam room with the jacuzzi outside was very relaxing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Overall an excellent stay. Great location and very helpful staff. Would definitely stay again. We were upgraded to a larger room which was lovely and much appreciated.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
The room I had felt cramped with king size bed and had poor lighting. nice bathroom Uninspiring menus Pool looked inviting but I just had a massage on the spa
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Amazing stay as per usual. Love it here. Comfortable beds, great spa. Thank you team!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My most favourite hotel in the UK. Beautiful rooms, amazing spa facilities and the food is delicious! We regularly stay here!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lorrainr

Liked: Cleanliness, staff & service, amenities
Welcoming reception, room was clean. Facilities were brilliant. Everywhere very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

M Catherine

Liked: Cleanliness, staff & service, amenities
Clean, spacious, great facilities. Friendly welcoming staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff, great location. However, car park is a rip off, additional service charge added.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely lovely, but I felt nearly all the members of staff were not as attentive as I had hoped for (apart from a very chatty bar man), the food took over an hour for the main course and I felt it was expensive for what it was. The non alcoholic cocktails were not good at all and I noticed other tables were waiting ages for food/drinks etc. The relaxation room was very nice and overall spa facilities were lovely.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in great hotel.Spa was really good.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Receptionist excellent and friendly professional service.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Most of the staff seemed like they wasn’t happy to be there but all in all a really good stay and amazing spa facilities!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Morgane

Noisy room, could hear people upstairs, room was also cold and not enough water. Team were friendly though. It would be good if the towels could all be in the bathroom so we did not need to search for them.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room and clean pool and spa facilities. I've stayed here a few times, and unfortunately the main issue continues to be the staff. Aside from the restaurant manager, the service feels consistently cold and unwelcoming. On my most recent visit there were four staff members behind the spa reception desk and not one of them acknowledged me when I entered. The restaurant service was also extremely slow. The reception staff are the same, including the manager, who I believe is an Asian woman. Even though I’ve stayed here multiple times and know my way around, there was no courteous welcome, no information offered, and not even a simple "enjoy your stay." In the end, I couldn't be bothered to deal with the cold service, so I skipped breakfast at the hotel and went elsewhere instead!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Very nice hotel in a good location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at the Richmond Harbour Hotel

Very comfortable bed & Pillows, nice staff, Great bar, very pretty rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

satnam

Liked: Cleanliness, amenities, property conditions & facilities
Spa and rooms where incredibly clean with great facilities.
Stayed 1 night in May 2025
Verified

8/10 Good

Murray

Liked: Amenities, property conditions & facilities
The property and facilities are excellent as is the location. The food and service is very slow and very expensive. Breakfast is extremely good, evening meals less so.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with staff, location service and spa all amazing.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Stayed 1 night in May 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, excellent location
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel in an ideal location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms staff and the spa is amazing!!!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

TC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely rooms. Amazing comfortable bed. Really easy check in and out
Stayed 1 night in Jun 2025