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Residence Inn by Marriott London Ontario

3.0 star property
Travelers start their day with a complimentary full breakfast before grabbing a bicycle to explore downtown London or settling in by the warm lobby fireplace

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Exterior - Residence Inn by Marriott London Ontario (London)
Suite, 2 Bedrooms | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe - Residence Inn by Marriott London Ontario (London)
View from property - Residence Inn by Marriott London Ontario (London)
Suite, 2 Bedrooms | Living area | 45-inch TV with cable channels - Residence Inn by Marriott London Ontario (London)
Property amenity - Residence Inn by Marriott London Ontario (London)
Residence Inn by Marriott London Ontario in Downtown offers a comfy base for travelers. Enjoy free full breakfast daily, in-room WiFi, a cozy lobby fireplace, a fitness center, and bicycle rentals to explore Budweiser Gardens.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, coffee/tea maker

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(47 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms

7.4 out of 10
Good
(3 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Downtown London, a neighborhood in London, Residence Inn by Marriott London Ontario is near the airport and near a train station. Labatt Brewery Tour and London Children's Museum are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Westminster Ponds and Komoka Provincial Park. Looking to enjoy an event or a game while in town? See what's happening at Budweiser Gardens or Harris Park. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our London travel guide
Map
383 Colborne St, London, ON, N6B3P5

What's nearby

  • Victoria Park
    Victoria Park
    10 min walk - 0.6 miles
  • Covent Garden Market
    Covent Garden Market
    11 min walk - 0.6 miles
  • London Convention Center
    5 min walk - 0.3 miles
  • London Music Hall
    11 min walk - 0.6 miles
  • Budweiser Gardens
    15 min walk - 0.8 miles

Getting around

  • London, ON (XDQ-London Train Station)
    11 min walk
  • London, ON (YXU-London Intl.)
    18 min drive

Restaurants

  • Tim Hortons
    10 min walk
  • Rob's wicked chicken & wedges
    8 min walk
  • The Morrissey House
    3 min walk
  • Crabby Joe's Bar & Grill
    7 min walk
  • Tim Hortons
    6 min walk

About this property

Residence Inn by Marriott London Ontario

Hotel near University of Western Ontario
Consider a stay at Residence Inn by Marriott London Ontario and take advantage of free full breakfast, a terrace, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
You'll also enjoy the following perks during your stay:
  • Free bicycle rentals, self parking (surcharge), and express check-out
  • A 24-hour front desk, smoke-free premises, and a TV in the lobby
  • 2 meeting rooms, barbecue grills, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 116 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • 45-inch TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 28 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 28 per day (in/out privileges)
  • Pet fee: CAD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 163354

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn London Ontario
Residence Inn Marriott Hotel London Ontario
Residence Inn Marriott London Ontario
Residence Inn Marriott London Ontario Hotel
By Marriott London Ontario
Residence Inn by Marriott London Ontario Hotel
Residence Inn by Marriott London Ontario London
Residence Inn by Marriott London Ontario Hotel London

Frequently asked questions

Is Residence Inn by Marriott London Ontario pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for CAD 28 per day. Limited spots are available.

What time is check-in at Residence Inn by Marriott London Ontario?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott London Ontario?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Residence Inn by Marriott London Ontario located?

Located in Downtown London, this hotel is within a 10-minute walk of London Convention Center, Jonathon Bancroft-Snell Gallery, and Citi Plaza Mall. Victoria Park and Banting House are also within 15 minutes. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott London Ontario Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 618 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room spacious .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have been happier with the choice of booking this hotel, the staff were so friendly and welcoming the room was clean and spacious sleeping was comfortable and quiet. Breakfast was nice with lots of fresh fruit and the choice was very good the staff were very friendly and very helpful we would definitely recommend this hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and comfortable. Staff were very helpful. Breakfast was great. Would definitely stay again if we are in the area
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ronald B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a wonderful 3 night stay, location was perfect for exploring the city, close to transit. Staff were all polite and helpful, room was clean and efficient
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hankook

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice room.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, I was not on a business trip, but what I made use of which was the breakfast and the guest room were well appointed and the bed was very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very clean, staff was pleasant and helpful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness
The staff was outstanding. Friendly and helpful. We were particularly impressed with breakfast staff Tatiana and Deanna. They were very friendly and helpful. Also front desk staff Marc and Hong were exceptionally helpful.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a small group. The space was large, clean, and the staff very helpful. Special shout-out to Jose at the front desk. He was incredibly professional and was calm and kind even when a large influx of people checked in. The housekeeping and breakfast staff were also really nice. Would stay here again if I was in London
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room. Not a great area. Lots of addicts around but honestly, that seems to be all of downtown London. Hotel felt very secure and the breakfast was good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, helpful and responsive. Our toilet flooded right after check-in and staff responded quickly and professionally to address the situation. Room was clean, well maintained and great for any length of stay for business or pleasure. Breakfast had excellent variety and staff was friendly and helpful. Thank you
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
The room was spacious and comfortable. Made for a pleasant stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Yes for both! The room was very clean. Everyone was very courteous; right from entering the hotel and everyone in between!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good, the kitchen did not have utensils or pans for cooking. It was very roomy & comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, the accommodations were fantastic, the breakfast was great with options for everyone’s taste in our party. The room was very spacious and clean! Hotel staff was very polite and so kind! Definitely stay there again!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Caitlin

Liked: Cleanliness, property conditions & facilities
Everything was clean and staff were very friendly. The breakfast was good, lots of selection. Parking was very expensive on top of the cost of the room, which I thought was included in the price. We felt safe with the keyed entry after a certain time at night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, amenities
The room was clean, lots of amenities and quiet despite being looking onto the street. Notable was the excellent breakfast buffet with lots of selection and good quality food, which was included in the cost of the room. The only drawback is the tight underground parking which cost an extra fee.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was clean, quiet and the staff was welcoming. We had a perfect stay and we recommand this hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Problem in room - went to receptionist - instantly switched my room with many apologies. Outstanding service and hospitality
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colleen

Liked: Amenities
Great place with very friendly and helpful staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Haijuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, great breakfast
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean. Excellent friendly staff. Easy check-in & check-out. Breakfast was good with very helpful friendly staff.Highly recommend .
Stayed 1 night in Sep 2025