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Raffles London at The OWO

5.0 star property
Edwardian hotel with 9 restaurants and a full-service spa

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Photo gallery for Raffles London at The OWO

Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar
Indoor pool
Premium bedding, down comforters, memory foam beds, minibar
Meeting facility

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

Executive Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Corner

Suite, Corner | Premium bedding, down comforters, memory foam beds, minibar

Suite, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite (Ministerial)

Suite (Ministerial) | Premium bedding, down comforters, memory foam beds, minibar

Suite (Ministerial)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Twin

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Westminister)

Suite (Westminister) | Premium bedding, down comforters, memory foam beds, minibar

Suite (Westminister)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room

Executive Room | Premium bedding, down comforters, memory foam beds, minibar

Executive Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
57 Whitehall, London, England, SW1A 2BX

What's nearby

  • Trafalgar Square - 4 min walk - 0.2 miles
  • Leicester Square - 7 min walk - 0.4 miles
  • Big Ben - 8 min walk - 0.5 miles
  • London Eye - 10 min walk - 0.6 miles
  • Piccadilly Circus - 11 min walk - 0.6 miles

Getting around

  • Embankment Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Raffles London at the OWO - ‬1 min walk
  • ‪The Clarence - ‬1 min walk
  • ‪Sherlock Holmes - ‬3 min walk
  • ‪The Admiralty, Trafalgar Square - ‬3 min walk
  • ‪Caffe Concerto - ‬2 min walk

About this property

Raffles London at The OWO

Luxury eco-certified hotel near Trafalgar Square
A short walk from London Eye and Big Ben, Raffles London at The OWO provides dry cleaning/laundry services, 3 bars, and a health club. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, concierge services, and a reception hall
  • An elevator, a front-desk safe, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 120 individually furnished rooms boast comforts such as premium bedding and iPads, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Highchairs and children's slippers
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Danish, Dutch, English, French, German, Greek, Irish, Italian, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 22.50 for children
  • 3 bars/lounges
  • 9 restaurants
  • Couples/private dining

Restaurants on site

  • Mauro Colacreco
  • Mauro's Table
  • Saison
  • The Drawing Room
  • The Guards Bar and Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Smooth flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPad

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 80.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 45 for adults and GBP 22.50 for children
  • Valet parking fee: GBP 70 per night
  • Rollaway bed fee: GBP 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT, and WeChat Pay
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)

Frequently asked questions

Does Raffles London at The OWO have a pool?

Yes, this property has an indoor pool.

Is Raffles London at The OWO pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Raffles London at The OWO?

Valet parking is available for GBP 70 per night.

What time is check-in at Raffles London at The OWO?

Check-in begins at 3:00 PM.

What time is check-out at Raffles London at The OWO?

Check-out is at noon.

Where is Raffles London at The OWO located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Charing Cross, Trafalgar Square, and The Strand. Leicester Square and Big Ben are also within 10 minutes. Embankment Station is only a 5-minute walk and Charing Cross Underground Station is 6 minutes.

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Raffles London at The OWO Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 51 out of 54 reviews
Rating 8 - Good. 0 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and the staff could not be more helpful and attentive. The spa treatments and pool facilities are of the highest quality. I would thoroughly recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Geraldine

Absolutely amazing hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Bożena

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful historic building renovated into a luxury hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected in this premium hotel…absolutely perfect!
Stayed 2 nights in Feb 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge service was great. 👍
Stayed 3 nights in Dec 2024

10/10 Excellent

lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing. Will definitely return
Stayed 1 night in Oct 2024

10/10 Excellent

Croine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the OWO and I have to say it did not disappoint
Stayed 1 night in May 2024

10/10 Excellent

Devendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding classy new property in a classic landmark building, great service and location.
Stayed 2 nights in May 2024

10/10 Excellent

Jesus D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If perfection in the world of hospitality was possible to achieve, The Raffles OWO, has done it. This property is the exact definition of luxury at every point, a flawless master class in hospitality under any circumstances. I could tell you in this review about the stunning architectural Jewel that houses this luxury hotel. Im sure any future guest would love to read about the magnificent spa, possibly one of the best in Europe, if not the world. You might be inclined to learn that the property has not one or two fine dining restaurants but several, including more relaxed dining options and even a secret bar, right out of a James Bond movie (literally) I could go on about the well over 1 billion pounds invested into this mega property to bring it to life in all of its glory and the 8 years of labor it took. But the truth is, that anyone reading this, would easily find all of this information in the hundreds of magazine articles written about this one of a kind hotel, the long history of the building and everything that goes with it. What you will not find in all of those articles, is the reason why all of this is possible, its team. A group of exceptionally dedicated individuals like no other, flawless perfection in every member of The Raffles OWO Team.
Stayed 10 nights in Apr 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Exceptionally friendly and efficient staff. Would stay again. Highly recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and likely the best I’ve stayed in. The decor and finishes are outstanding, the staff are very attentive and polite and nothing was too much trouble. Would highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievably gorgeous property.
Stayed 1 night in Jun 2024

10/10 Excellent

jennie

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect from beginning to end

Perfect from beginning to end. We cant wait to go back. Although an expensive treat we thought ,overall, given the quality of every single aspect of this beautiful hotel, it represented good value for money. Food, room and service superb.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury stay

Service unparalleled with grandeur and class. If you want luxury then the OWO is the place.
Stayed 1 night in Jun 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful hotel. The staff were friendly and attentive. Definitely a hotel to visit when you’re in London
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raffles OWO is filled with history! Breakfast service needs to be friendlier… grumpy waitstaff. Indian dishes in the Drawing Room restaurant needs improvement given all the great Indian food in London.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, concierge staff are very friendly and make you feel at home. Picture don’t do justice the actual room is much nicer and I like all the details in the room. Location is amazing and very walkable, used the swimming pool as well which is not busy at all, it was a great experience staying there and had great memories. Very happy and definitely highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Perrie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing from start to finish!
Stayed 1 night in Feb 2024

10/10 Excellent

Ying Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvellous! A gorgeous hotel with kind and helpful staff. Room is always clean and organized. Everything is organic at the breakfast, must try the green juice and coconut yogurt.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and management were exceptional.. One things that would be nice is if the rooms had a sound system of some sort that could be connected to blue tooth.
Stayed 3 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most extraordinary buildings in London, which played a major role in British history in the 20th Century, and sits in the very Center of British power . The owners have spared no expense in renovating and modernizing this magnificent structurewhile keeping all of the history... Turning it into a hotel unlike any other in the world. And to do it full duty, Raffles has put together a staff that is extraordinarily knowledgeable, enthusiastic, and helpful. It was not only a great place to spend a couple of nights, it was just an extraordinary experience... Almost like being given a private suite in an extraordinary Museum with very helpful staff to answer your every question and meet your every need. It is definitely a six-star hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly 5 star experience from check in to check out. Customer service was spot on from start to finish. You are never left wondering where to go in the building, what to eat etc. As there are so many friendly customer service people to help you throughout your stay there. Friendly smiles as you walk by etc. Everything ie. The room, amenities, gym, pool and spa and general hotel interior are of very high quality and they didn't spare anything when they built the Raffles hotel. I would rate the stay and service even better than the Savoy hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

VIKAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025