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Putera Puteri Residence

2.0 star property
Hotel connected to a rail/subway station in London

Choose dates to view prices

Putera Puteri Residence sits in the heart of London, offering a quiet escape from city bustle. Guests enjoy continental breakfast to start their day and stay connected with in-room WiFi. The property's luggage storage service lets visitors maximize their time exploring the city.

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Parking available
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | Free WiFi

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Day bed
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Free WiFi

Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room

King Room | Free WiFi

King Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Free WiFi

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
  • 11 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Map
190 Sussex Gardens, London, England, W2 1TU

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Kensington Gardens - 3 min walk - 0.2 miles
  • Paddington Central - 8 min walk - 0.5 miles
  • Queensway - 12 min walk - 0.7 miles
  • Marble Arch - 15 min walk - 0.8 miles

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London City Airport (LCY) - 62 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪146 Pad - ‬2 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk

About this property

Putera Puteri Residence

Hotel near Hyde Park
Close to Kensington Gardens and Marble Arch, Putera Puteri Residence provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge) and luggage storage
Room features
All guestrooms at Putera Puteri Residence boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Heating and housekeeping

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St. David's Hotels
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  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 35 per day)
  • Limited onsite parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Secured self parking fee: GBP 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Putera Puteri Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 35 per day. Limited spots are available.

What time is check-in at Putera Puteri Residence?

Check-in begins at 2:00 PM.

What time is check-out at Putera Puteri Residence?

Check-out is at 11:00 AM.

Where is Putera Puteri Residence located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Marble Arch and Kensington High Street are also within 1 mi (2 km). Paddington Underground Station and Lancaster Gate Underground Station are within a 5-minute walk.

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Putera Puteri Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 28 out of 95 reviews
Rating 8 - Good. 28 out of 95 reviews
Rating 6 - Okay. 25 out of 95 reviews
Rating 4 - Poor. 10 out of 95 reviews
Rating 2 - Terrible. 4 out of 95 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

HUSSAM GHAZI

Liked: Cleanliness, property conditions & facilities
Yes very decent and convenient property
Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Staff & service
Reasonably OK for a small cheap hotel..
Stayed 1 night in Oct 2025

8/10 Good

Victoria Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, helped me carry my bag up the steps as I have a back injury. Room was just what I needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for money. Great surrounding. 5 mins walk from Paddington station
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checking Great location and extremely clean
Stayed 1 night in Sep 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, property conditions & facilities
Clean. Small space.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! So close to Paddington, easy to move around town (even when the strikes were on), the place is clean, the bed super comfy and the staff were polite and always willing to help. Would definitely stay here again, if I return to London.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was ready with the information provide in advance. We arrived during the hours that reception was open and the member of staff explained everything in detail about how to get in and out of the building. The room and bathroom was exactly as described and the staff were amazing. Would definitely stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect for one night. So easy to find from Paddington Train Station.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Basic, clean, friendly place in a superb location.
Stayed 3 nights in Jun 2025

10/10 Excellent

clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

6/10 Okay

Jonathan

Disliked: Staff & service, property conditions & facilities
Very mean bathroom; noisy communal space
Stayed 1 night in Oct 2025

8/10 Good

Simon-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small well maintained property. Clean room with enough space for 1 guest (or a couple). Very professional and responsive staff. Property located in a vibrant and very lively neighborhood, with a lot of restaurants and shops, at walking distance from Paddington train station and subway. Value for money. I recommend Putera Puteri Residence for short stays in London.
Stayed 2 nights in Sep 2025

10/10 Excellent

Calvin

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms, excellent air conditioning, fast internet, convenient location. Works perfectly for my needs. No breakfast on offer, no lift in building and reception only available 9-4 (check in via key safe outside these hours) are things to note if they’re important.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and well-located budget-friendly place

Quite hard to find a better option in this price range! Although small, the room provides all basic amenities and is clean and new. Personnel was friendly enough and the location is very convenient, 5mn from the tube in the Paddington district. If you're looking for luxury the Hilton is a few blocks away, otherwise this is perfect for a very affordable 2-3 night solo stay in the city.
Stayed 3 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel position

Our only issue was we expected a reception until five, so were perplexed, when there was no answer to the bell.
Stayed 1 night in Jul 2025

10/10 Excellent

Solongo

Liked: Cleanliness, staff & service, room comfort
No complaints, Many thanks Great location near to Paddington station
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
The stairs were hard after a long day. Service was good. Spoons in the room would have saved a stairs trip, but all sorted easily.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful, overpriced and a joke to be called a hotel.
Stayed 2 nights in May 2025

6/10 Okay

Sam

Disliked: Cleanliness
My room was on the third floor. Be aware, the residence does not have a lift! The bed was comfortable and the furnishings were sensible. It was good for my short stay, and close to Paddington Station which was the purpose of booking there. There was a pleasant amount of noise from the street and a reasonable view of the park. I really enjoyed my stay. The front desk was not attended when I arrived at around 10 despite hours saying that it should have been. When there was an issue with the electricity going off, the venue could not be contacted through expedia, whatsapp, email, insta, or facebook to get a response. When they did respond the next day, they said that they had not been able to respond but had sent someone to resolve the issue (I met the person in the hallway within the hour). I told them that I would have expected to know whether the resolution would take an hour or three, and a progress update. Coffee was not refreshed in the room daily.
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay.

A great find. Small room but everything you need for a weekend in London.
Stayed 1 night in Oct 2024

6/10 Okay

PEILIN

Liked: Cleanliness, staff & service, amenities
Very convenient location and amenities, but the tiny bathroom and mostly cold breakfast were disappointing.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Cant undesrand the bad reviews! Great location, spotlessly clean, good price and lovely breakfast. Room not huge but well designed and well appointed. Lovely stay.
Stayed 1 night in Oct 2024

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was small and no elevator. The halls were filled of cleaning supplies and the person working the front desk was rude and unwelcoming. The air conditioning in the room was great however! Small room and bathroom ideal for one night wouldn’t stay longer. Don’t expect any level of customer service.
Stayed 1 night in Jun 2025
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