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PremierLux Serviced Apartments

Property class: 3

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Photo gallery for PremierLux Serviced Apartments

A modern lobby with a reception desk, a glass elevator, and a large window offering a view of the street. - PremierLux Serviced Apartments (Ilford)
A building with a sign that reads "Premierlux Serviced Apartments London". - PremierLux Serviced Apartments (Ilford)
A modern lobby with a patterned rug, black seating, and a glass door leading outside. - PremierLux Serviced Apartments (Ilford)
A hotel room with three beds, each with white linens and a red blanket. There are wooden headboards and a wooden wardrobe. - PremierLux Serviced Apartments (Ilford)
A modern lobby with a patterned floor, black seating, and a large window. - PremierLux Serviced Apartments (Ilford)
Near River Thames, PremierLux Serviced Apartments provides everything you need. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, 1 Twin Bed, Non Smoking, City View

A hotel room with a large bed, a bedside table, a chair, and a curtain.

Single Room, 1 Twin Bed, Non Smoking, City View

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, City View

A hotel room with a large bed, a bedside table, a chair, and a curtain.

Standard Double Room, 1 Double Bed, Non Smoking, City View

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking, City View

A hotel room with two beds, each with white linens and maroon pillows. There is a wooden headboard, a nightstand with a lamp, and a small table with a vase of flowers.

Standard Twin Room, 2 Twin Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Multiple Beds, Non Smoking, City View

A hotel room with two beds, a desk with a telephone, and a TV mounted on the wall.

Standard Triple Room, Multiple Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 12 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking, City View

A hotel room with three beds, each with white linens and a red blanket. There are wooden headboards and a wooden wardrobe.

Standard Quadruple Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for STANDARD APARTMENT

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

STANDARD APARTMENT

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for TWIN

A hotel room with two beds, a wooden headboard, white linens, and a red blanket.

TWIN

  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for APARTMENT WITH ONE DOUBLE BED AND ONE SINGLE BED

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

APARTMENT WITH ONE DOUBLE BED AND ONE SINGLE BED

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Loxford, a neighborhood in Ilford, PremierLux Serviced Apartments is in the suburbs and near a train station. St. Paul's Cathedral and Tower of London are notable landmarks, and travelers looking to shop may want to visit Westfield Stratford City and Oxford Street. Looking to enjoy an event or a game? See what's going on at Excel London or London Stadium. Visit our Ilford travel guide
View more Guest Houses in London
Map
210 Ilford Lane, Ilford, England, IG1 2LW

What's nearby

  • A park with a paved path, colorful autumn foliage, and a clear blue sky.
    Valentines Park
    19 min walk - 1.0 mile
  • Kenneth More Theatre
    12 min walk - 0.7 miles
  • Exchange Ilford
    12 min walk - 0.7 miles
  • The Hospital Chapel of St Mary & St Thomas
    12 min walk - 0.7 miles
  • South Park
    16 min walk - 0.9 miles

Getting around

  • Barking L.T. Station
    2 min drive
  • Ilford Station
    12 min walk
  • London City Airport (LCY)
    11 min drive

Restaurants

  • Manjaros Restaurant London
    2 min walk
  • Costa Coffee
    13 min walk
  • Anand Pan Centre
    5 min walk
  • Champs Sports Bar and Grill
    10 min walk
  • Daiu
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: GBP 9.99 for adults and GBP 9.99 for children

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping (for a fee)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • 20 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Shared kitchen access

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers shuttle pickup service from Ilford Station and Barking Underground Station only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 9.99 for adults and GBP 9.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is PremierLux Serviced Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at PremierLux Serviced Apartments?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at PremierLux Serviced Apartments?

Check-out is at 11:00 AM.

Where is PremierLux Serviced Apartments located?

Located in Loxford, this guesthouse is within 6 mi (10 km) of River Thames, Excel London, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Barking L.T. Station is 22 minutes by foot and Ilford Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PremierLux Serviced Apartments Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 54 out of 150 reviews
Rating 8 - Good. 31 out of 150 reviews
Rating 6 - Okay. 21 out of 150 reviews
Rating 4 - Poor. 19 out of 150 reviews
Rating 2 - Terrible. 25 out of 150 reviews

Reviews

Verified review

6/10 Okay

Ross

Liked: Staff & service
It's ok. Not amazing, not awful. Hot small room with no fan, had to ask for safety window catch to be removed to open the window more for some air. No problem for the staff, did it straight away. Matress not great but all in all managed to sleep so wasn't a deal breaker. Centrally located between Ilford and Barking stations for access
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mia

Liked: Property conditions & facilities
The staff where really helpful had some issues with maintenance but got our room transferred to a different location near by and paid for our transportation there would have just liked a little more notice that we were going to be moved but all in all had such a wonderful experience thank you to the staff who made it smooth sailing.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Olaoluwatomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and large enough. Staff courteous.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, nice and corteous stsgf but parking was a pain
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

bukky

Disliked: Cleanliness
Flight got canceled and communicated new ETA to property. Didn’t check messages and canceled our stay. Thankfully, the reception staff was able to get us a replacement room but the room was dusty and hot as an oven. We eventually got fans after asking 2-3 times and the staff did seem helpful but were just forgetful?
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Mustafa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They sent us to another hotel but i was more like a 1 star motel. Staff was very friendly but this is not how hotel business works.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Quadri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good apartment
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Adegbenga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s nice well maintained apartment and staff wonderful
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
got what i expected :) staff were nice, things were clean, and unlike the previous place I stayed there was no mold which is a major plus!
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Avani

Disliked: Cleanliness, amenities, property conditions & facilities
Terribly managed hotel.
Stayed 7 nights in Dec 2025
Verified review

4/10 Poor

Lane

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff were really friendly, but knew that our shower was broken to the degree it was unusable and didn't inform us, nor did they offer an alternative when we brought it up. No AC and the hotel was registering over 30° inside, and we arrived back late at night to find the hotel locked up and nobody answering the buzzer. We had to call the hotel to find someone to let us in. Not well organised, and the curtains in the room had obvious burn marks, and the carpet was coming up against one wall.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Donald

Just good.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked an apartment but due to maintenance problems we were upgraded to a hotel. Very comfortable, quiet and 30 seconds walk to station.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had maintenance issue so room was not available, they were very professional and offered alternative accommodation at best western and arrange taxi. Bit of hassle and time consuming but happy they arrange new accommodation
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, property conditions & facilities
Very much satisfied
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Jordan

Disliked: Cleanliness, amenities
Went to check in, filled out the form with the correct ID. Moved onto the damage deposit and the receptionist didn’t have the facilities to use Apple Pay. Therefore leaving us stranded in the middle of London just before a show at the 02. Don’t use this hotel the receptionist and service is shocking there was no compromises and left us stranded in the city of London.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is situation in a busy hub in Ilford with plenty of shops around. But the best thing about any hotel shouldn't be what's around it. This place is just rank bad. The room was terrible. It smelled like a pubescent teenager's bedroom, was of real poor quantity, and offered very little in the way of minimal comfort. The noise from the pipes in bathroom in the morning wasn't great either.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Lynsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned up after a long day of traveling to a shocked face and "oh your room is under refurbishment." I have no idea why this wasn't communicated before we arrived. I've got a feeling they sold our room on in hope that we were a no show They took full payment and said theyd get us somewhere else to stay. We arrived at the new place, the room was tiny and old and tired and also the place was half the price of the original hotel we had booked! Currently in talks with hotel.com.
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Ross

Disliked: Room comfort
I had to be transferred to another hotel and got a very small room which was not what I wanted. There’s a £100 deposit hold on your card which I wasn’t aware at the time of booking. They arranged to send me to the new hotel by cab but didn’t do so at time of check out
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, loud and carpet was filthy
Stayed 7 nights in Jan 2025
Verified review

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was honestly very little to appreciate about this experience. We specifically booked this hotel because it was only a 25 minute walk from the festival we were attending. However, after arriving, paying for the room, filling parpersork and being charged a £100 so-called “pre-authorisation,” we were informed that there was no room available due to a bathroom issue. We were then told that we had no choice but to be relocated to another hotel. The transfer itself was badly handled, as the driver ( who told us this happened frequently “allegedly”), first dropped us at the wrong location, forcing us to walk additional time with our luggage before finally reaching the replacement hotel ( 20 min walking distance from the first one). It was completely different from the one we had originally booked and did not match our expectations in anyway, and felt like a sauna as well. Because of this relocation, our journey to the venue went from 25 to 45 minutes, which significantly affected our stay and overall experience. Overall, this was a frustrating and disappointing “hotel” experience, and certainly not the service or accommodation we originally paid for.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jade

Disliked: Staff & service, property conditions & facilities
The property was in a poor condition, when we arrived it smelt dirty. The room had several poor conditions. The kitchen was disgraceful
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Babatunde

Disliked: Staff & service, property conditions & facilities, room comfort
Not as advertised
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Stephanie

Homeless People, Terrible Condition & Dirty

Carpets were dirty and tacky, bedding was stained and ripped, mattresses very old with springs very much felt during sleeping. Toilet sear cane off as was not fixed on at all. The apartments are part of a homeless scheme the council run. So the place is full of foreign homeless people. Avoid at all costs.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Dragos iulian

Disliked: Cleanliness, amenities, property conditions & facilities
My experience with PremierLux Serviced Apartments was unacceptable from start to finish. I booked a room at this property, but when I arrived, I was sent to a completely different hotel without any prior notification or approval. This is a serious breach of trust. The place I was moved to was far below the standard advertised and in no way matched what I had booked. To make things worse, I was charged a deposit that has still not been returned. I have received no clear explanation, no assistance, and no accountability. The entire situation shows a complete lack of professionalism and respect for guests. This was one of the most frustrating experiences I’ve had while travelling. I strongly advise others to avoid this property.
Stayed 1 night in Nov 2025