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Premier Inn Heathrow Airport Terminal 5

3.0 star property
Hotel in West Drayton with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Premier Inn Heathrow Airport Terminal 5

Exterior
Reception
Breakfast, lunch and dinner served
Superior Double Room | Soundproofing, WiFi
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Roll-in Shower

Soundproofing, WiFi

Standard Double Room, Roll-in Shower

Highlights

Soundproofed
Heating
TV
Heating
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Soundproofing, WiFi

Standard Double Room

Highlights

Soundproofed
Heating
TV
Heating
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Soundproofing, WiFi

Superior Double Room

Highlights

Soundproofed
Heating
Mini-fridge
TV
Heating
Private bathroom
Hair dryer
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | Soundproofing, WiFi

Family Triple Room

Highlights

Soundproofed
Heating
TV
Heating
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Accessible Bathtub

Soundproofing, WiFi

Standard Double Room, Accessible Bathtub

Highlights

Soundproofed
Heating
TV
Heating
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Soundproofing, WiFi

Family Quadruple Room

Highlights

Soundproofed
Heating
TV
Heating
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Heathrow Longford T5, 420 Bath Road, West Drayton, England, UB7 0EA

What's nearby

  • Stockley Park - 7 min drive - 4.1 miles
  • Brunel University - 10 min drive - 4.3 miles
  • Windsor Castle - 11 min drive - 6.5 miles
  • LEGOLAND® Windsor - 13 min drive - 9.9 miles
  • Thorpe Park - 14 min drive - 7.6 miles

Getting around

  • Heathrow Terminals 2 & 3 Station - 5 min drive
  • Station B Station - 6 min walk
  • Heathrow Airport (LHR) - 5 min drive

Restaurants

  • ‪Giraffe - Heathrow - ‬7 min drive
  • ‪Gordon Ramsay Plane Food - ‬7 min drive
  • ‪BA Galleries Club Lounge North - ‬7 min drive
  • ‪Pret a Manger - ‬7 min drive
  • ‪Wagamama - ‬7 min drive

About this property

Premier Inn Heathrow Airport Terminal 5

Hotel located in Heathrow Villages
You can look forward to a coffee shop/cafe, a bar, and a restaurant at Premier Inn Heathrow Airport Terminal 5. Stay connected with free WiFi in public areas.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, coffee/tea in the lobby, and an elevator
  • Luggage storage and smoke-free premises
Room features
All 400 rooms include comforts such as WiFi and sound-insulated walls.
Other amenities include:
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 3 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: GBP 13.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Thyme restaurant and bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:00 PM
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.99 per person
  • Fee for in-room wireless internet: GBP 3.00 per day (rates may vary)
  • Uncovered self parking fee: GBP 12.00 per night
  • Late check-out fee: GBP 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Google Pay and Apple Pay

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Premier Heathrow Terminal 5
Premier Inn Stratford Upon Avon Waterways
Premier Inn Heathrow Airport Terminal 5 Hotel
Premier Inn Heathrow Airport Terminal 5 West Drayton
Premier Inn Heathrow Airport Terminal 5 Hotel West Drayton

Frequently asked questions

Is Premier Inn Heathrow Airport Terminal 5 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Premier Inn Heathrow Airport Terminal 5?

Self parking is available for GBP 12.00 per night. Limited spots are available.

What time is check-in at Premier Inn Heathrow Airport Terminal 5?

Check-in start time: 3:00 PM; Check-in end time: 12:00 AM.

What time is check-out at Premier Inn Heathrow Airport Terminal 5?

Check-out is at 12:00 PM. Late check-out is available for GBP 25.

Where is Premier Inn Heathrow Airport Terminal 5 located?

Located in Heathrow Villages, this hotel is 2.2 mi (3.5 km) from Airport Bowl and 2.8 mi (4.5 km) from Stockley Park. Windsor Castle and Brunel University are also within 9 mi (15 km). Station B Station is 6 minutes by foot and Station A Station is 8 minutes.

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Premier Inn Heathrow Airport Terminal 5 Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A straightforward place to stay enroute to Terminal 5. Easy free shuttle between the airport and hotel.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few days in London

We live in South west and this hotel is very convenient, we just left the motorway in Heathrow and the car stay parked. Nice hotel and superb location. The staff is amazing.
This review was submitted before 2018 and has not been verified.

8/10 Good

adeyanju, abuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tina S, San Francisco, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Heathrow layover hotel!

I had a 17-hour layover at Heathrow and was shocked to discovered that none of the airport lounges are open 24 hours. I assumed that I'd need to dish out at least USD$200 for a decent hotel, and was so pleased when I learned about the Premier Inn. I paid so little for the room that I wasn't expecting much, so I was pleasantly surprised when I got to the hotel and saw that it had a lovely restaurant and was very modern and clean from top to bottom and also felt quite homey. My room was super comfy and QUIET ... I slept like a log. Breakfast in the morning was delicious and reasonably priced. The staff were very friendly too. You can take a Hoppa (Hopper?) bus from the airport for only 4 pounds and it's only a 10-minute drive. This was a convenient and pleasant stay that turned my layover in London into a much-needed respite during my 42-hour journey home from Asia. I will definitely stay here again.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

frequent, toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 minutes from airport comfortable clean safe

Very close to airport requires change of terminals then free bus shuttle to hotel. The airport grand staff provides good direction to the hotel. Staff is very helpful including Patrick and another gentleman at night whose name I can't remember. Since we arrived before check in time at about 8 am every attempt was made to mark us comfortable while writing checked in including stowing our luggage, information on places to see in London and WiFi connections. No where have I seen such willingness and initiative to make guests feel so welcome. The hotel rooms are secure and clean. We even got an adaptor for our Canadian electronics on a deposit from staff. The Costa coffee is within the building so there wasn't much to complain. There is a free bus to the underground on through airport every twenty minutes right outside the hotel so really can't complain. It is about 40 to 45 minutes from Leicester Square so plan accordingly since sightseeing in London pretty much closes around 5 (off season) Great hotel for our stay
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Terri, Premier Inn terminal 5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel with very caring staff from the moment you arrive until the moment you leave. The only snag being that the terminal bus did not come at all in order to get to terminal 3. I heard that this had been a recent but regular problem of late. This however was not the fault of the hotel and they were most helpful in ordering a taxi.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

M.Freeman, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value at LHR

This hotel is great value for a traveller who needs close proximity to Heathrow Term 5 = not so convenient for the other terminals, There is another Premier Inn farther east on the Bath Rd which is better for Terminals 1-3. Room was clean and comfortable and a great staff. Only draw back - no shuttle service and the paid bus service is erratic and did not come anywhere near on time per their timetable. Allow extra time to get to your terminal.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness

Ingen väckning

Hotellet är mycket rent och bekvämt, dock finns inga möjligheter att bli väckt på morgonen, vilket kna behövas vid tidiga flyg. Personalen är väldigt trevliga och skämtsamma och är genuint interesserade av att du ska ha en trevlig vistelse. Dock finns det 3 st Premier Inn, vilket gör att man måste säga adress när man ska åka med buss eller taxi från flygplatsen, själv hamnade jag på fel hotell mitt i natten och det var krångligt att hitta bra kommunikationer till det rätta Premier Inn Heathrow som jag från början skulle till. Nära till terminal 5, ca 10 min med taxi och kostar inte mer än 12 pund från hotellet.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Cap'n, Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best London Layover Experience

We regularly fly through London and have to stay overnight while in transit. This was the best experience yet for an overnight layover. The staff were all nice, friendly, welcoming and extremely helpful. We were traveling with a toddler and they were great about accommodating him with a cot and coloring book. We would highly recommend this hotel!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

RK, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Overnight Location near Heathrow Terminal 5

This location was a perfect non-smoking hotel for overnighting near Heathrow Terminal 5; if you don't need to stay near the airport, there is nothing else to recommend the location. But we found the hotel and the service were outstanding; we ate dinner and breakfast in the hotel restaurant and thoroughly enjoyed both meals. They have a dinner special which includes starter, entree and dessert; there were many choices for each. The food was good but with the exchange rate I later realized it was a bit pricey. We had gone exploring but did not find anywhere else to eat in the area except McDonalds which was right next door. There is a city bus #423 that will take you for NO CHARGE from Terminal 5 to the "Heathrow Park Thistle Hotel" stop. This is the second stop; tell driver your destination so he doesn't charge you. Watch for White Horse Pub as a marker to know you are getting close. The bus stop is right in front of the Premier Inn and the bus will take you back in the morning. The front desk has a bus schedule for you. Very simple and free option (as opposed to Hoppa Bus). The hotel printed our boarding passes for the next day at no charge. Very friendly staff.
This review was submitted before 2018 and has not been verified.

8/10 Good

Shell, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality close to Heathrow

Very handy to Heathrow airport. Modern, clean and comfortable. Excellent location for an overnight stay in readiness for an early flight. Friendly, helpful staff. Restaurant serves a good breakfast buffet, and good food in the evening as well.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

ががが, 東京

Liked: Cleanliness, staff & service, room comfort

予約が確認できずフロントで5分待たされた

エクスペディアとホテルのFAX確認の連絡が悪かったらしく、チェックイン時に予約が確認できなかった。予約確認証を見せたところ、5分程度の待ち時間で手続きをしてくれ、無事に泊まることができた。 ホテルは顧客満足度にこだわっているようで、待たせて大変申し訳ない、連絡が悪かったのは、事情があるのだけれど、それはお客には関係無い、不快な思いをさせて申し訳なかったという発言があった。これを聞いて、悪い気分はしなかった。よる遅くにホテルに着いたのだけれど、あまり不快な気分になることなく、眠りに着くことができた。ただ、翌朝チェックアウトする際に How was your stay? と聞かれて、ほんの少しうるさく感じた。 ホテルのWiFiは1デバイスにつき、30分まで氏名等を登録すれば無料、もっと使いたい人は一日3ポンドだった。 ヒースロー空港のターミナルへの移動方法がホテルのホームページには Hoppa バスのことしか書いてなくて、不親切に感じた。 色々情報を調べて、行きは第5ターミナルからだったので、無料バスで移動した。チェックアウト後は第3ターミナルで、無料バスを使うと第5か第4ターミナルで乗り換えをせねばならず、大変だと思ったので、Hoppaで移動したらすごく快適だった。 ホテルのフロントにはHoppaのチケット販売機があったが、現金受付部が壊れていたのか使えなかったので、バスに乗る時に運転手に現金で払った。同行者はクレジットカードを使って、券売機でチケットを買っていた。
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Very friendly staff answered all queries promptly. Comfortable room. Convenient restaurant with good choice on menu both for dinner and breakfast. Convenient shuttle to airport terminals. No temporary parking at front door for quick unloading and check in.
This review was submitted before 2018 and has not been verified.

8/10 Good

Coulsons, North East uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Heathrow Terminal 5

Clean, comfortable and reasonable food at restaurant. Staff very helpful and friendly
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Laura, Boise, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern

Very clean and updated. Love the color purple throughout. Service is friendly and ready to help. I was attending an event at another hotel closely, but stayed here because the Premier is a better hotel.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

PeterS, Guernsey

Liked: Cleanliness, staff & service, room comfort

Convenient for Terminal 5

Hotel was fine. Absolutely quiet. Staff very pleasant and helpful. Food quite good. Transfer buses to the hotel could be more frequent.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL

SIEMPRE SE PIENSA QUE LOS HOTELES QUE ESTAN JUNTO A LOS AEROPUERTOS Y SON BARATOS, VAN A ESTAR EN MALS CONDICIONES. ESTE HOTEL ESTA EXCELENTE, LIMPIO BONITO Y EXCELENTE ATENCION. DE VERDAD VALE LA PENA QUE SEPAN QUE ME IMPRECIONO PARA SER UN HOTEL CERCA DEL AEROPUERTO Y BARATO. HAY UN CAMION QUE TE LLEVA DEL AEROPUERTO AL HOTEL POR 4.5 LIBRAS, ESP ES CARO PERO BUENO, ASI ES.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Laura, Boise, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful decor

Staff was helpful throughout. Looks expensive, but it is reasonable. Variety of food on the menu. Will be back again.
This review was submitted before 2018 and has not been verified.

8/10 Good

David, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for a one night stopover

We needed a hotel near to Heathrow for an early flight out. This hotel fitted the bill very well. It was a 15 minute bus trip from Terminal 1. Room was big, quiet & comfortable. Special offer for dinner included a free breakfast. Very good value and quality. Would stay there again.