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Plaza London Hotel

2.5 star property
Hotel with a 24-hour front desk, 10-minute walk to Victoria Park

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Plaza London Hotel offers a convenient base in central London, near Victoria Park. Guests enjoy amenities like in-room WiFi, luggage storage, and dry cleaning. The helpful staff enhances visitors' stays.

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room, Ensuite

Double Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk

Double Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Triple Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Premium bedding, memory foam beds, in-room safe, desk

Family Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Detached private bathroom
  • 20 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Family Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Single Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds, Ensuite

Premium bedding, memory foam beds, in-room safe, desk

Twin Room, 2 Twin Beds, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, memory foam beds, in-room safe, desk

Superior Suite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room (With Private External Bathroom)

Single Room (With Private External Bathroom) | Premium bedding, memory foam beds, in-room safe, desk

Single Room (With Private External Bathroom)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Detached private bathroom
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk

Economy Double Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | Premium bedding, memory foam beds, in-room safe, desk

Economy Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Terrace/patio

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Memory foam bed
Premium bedding
Microwave
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
115A-117A Roman Road, Bethnal Green, London, England, E2 0QN

What's nearby

  • Victoria Park - 6 min walk - 0.3 miles
  • Mile End Park - 6 min walk - 0.3 miles
  • Queen Mary, University of London - 8 min walk - 0.4 miles
  • London Fields - 17 min walk - 0.9 miles
  • Brick Lane - 5 min drive - 1.2 miles

Getting around

  • Bethnal Green Underground Station - 6 min walk
  • London Cambridge Heath Station - 11 min walk
  • Heathrow Airport (LHR) - 93 min drive

Restaurants

  • ‪Angel & Crown - ‬4 min walk
  • ‪The Approach Tavern - ‬8 min walk
  • ‪Gallery Cafe - ‬7 min walk
  • ‪The Full Monty Cafe - ‬2 min walk
  • ‪The Camel - ‬4 min walk

About this property

Plaza London Hotel

Hotel near Victoria Park
Located close to London Fields and London Stadium, Plaza London Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • Luggage storage, a vending machine, and ATM/banking services
  • Tour/ticket assistance, a TV in the lobby, and a 24-hour front desk
Room features
All guestrooms at Plaza London Hotel feature comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Communal kitchens with refrigerators and microwaves
  • 28-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, DVD players, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 8 for children

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 8 for children
  • Air conditioning fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

London Plaza Hotel
Plaza London
Plaza London Hotel
Crowne Plaza Kensington Hotel London
Crowne Plaza London Kensington England
Plaza London Hotel England
Plaza London Hotel Hotel
Plaza London Hotel London
Plaza London Hotel England
Plaza London Hotel Hotel London

Frequently asked questions

Is Plaza London Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Plaza London Hotel?

Check-in start time: 2:30 PM; Check-in end time: midnight.

What time is check-out at Plaza London Hotel?

Check-out is at 10:30 AM.

Does Plaza London Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Plaza London Hotel located?

Located in Tower Hamlets, this hotel is within 1 mi (2 km) of Victoria Park and London Fields. London Stadium and The Gherkin are also within 3 mi (5 km). Bethnal Green Underground Station is 6 minutes by foot and Stepney Green Underground Station is 12 minutes.

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Plaza London Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 26 out of 337 reviews
Rating 8 - Good. 63 out of 337 reviews
Rating 6 - Okay. 113 out of 337 reviews
Rating 4 - Poor. 74 out of 337 reviews
Rating 2 - Terrible. 61 out of 337 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is .
Stayed 1 night in Mar 2025

2/10 Terrible

Jake Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Not so good staff rude no ac no microwave no fridge. Dirty shower mould
Stayed 2 nights in May 2025

6/10 Okay

Judith Ann

Staff was friendly, other guests were noisy
Stayed 3 nights in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Stayed 1 night in Jul 2022

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place Iv ever been

It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it.
Stayed 2 nights in May 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female.
Stayed 1 night in Oct 2024

2/10 Terrible

dave

Disliked: Cleanliness, amenities, property conditions & facilities
Damp bathroom covered in mould - really smelly.
Stayed 2 nights in Jun 2024

6/10 Okay

Colin

Disliked: Cleanliness, room comfort
Not the greatest room for what it cost.
Stayed 1 night in Jul 2023

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Missed the mark

Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Stayed 1 night in Aug 2024

4/10 Poor

Anna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas.
Stayed 6 nights in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Tiny room, only a couple of inches longer than my arm reach. Barely any room to move. No desk or table to work on. Hair & dirt in the shower basin. Hair & some marks in the bed. Bedding clearly not fresh - smelled and felt like it had been slept in several times. Noisy throughout the night - very thin walls.
Stayed 1 night in Nov 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
No cups for tea or coffee
Stayed 2 nights in Oct 2023

2/10 Terrible

PABLO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelers be aware that this is not 3 stars hotel

Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
Small stairs to walk down to the basement.
Room with no windows, no ventilation and mold smell presence.
Bathroom outside the room.
Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A roof over your head

Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking.
Stayed 1 night in Dec 2024

10/10 Excellent

Fanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagyon kedves személyzet.
Stayed 3 nights in Nov 2024

4/10 Poor

Hanne

Disliked: Cleanliness, property conditions & facilities, room comfort

For nedslidt

Man kan sove der , men absolut ikke anbefalelsesværdigt. Er for nedslidt og værelserne er meget trange og små . Ingen mulighed for at pakke sin kuffert ud . Kan kun være 1 person ad gangen der står op
Stayed 5 nights in Sep 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great Hotel I will return
Stayed 7 nights in Dec 2021

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative.
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Very small room, obviously converted store cupboard , no window, no room for one let one alone 2 people to get changed, had to climb on the bed to hang clothes up..Very claustrophobic, stuffy and hot, humming, vibrating noise throughout the night that sounded like an industrial fridge going off, receptionist on the front was very nice and apologetic but i am afraid there is very little to recommend this hotel
Stayed 1 night in Oct 2021

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and well priced budget hotel

I found this hotel very clean with friendly staff. It seems as though the rooms have been recently renovated.
Stayed 1 night in Oct 2021

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay!

My stay was great. I stayed in the hotel for 5days. The receptionists were all very friendly and showed good interpersonal skills. One of the female receptionist especially always had a genuine smile on her face when talking to me which was heartwarming. On the day of my check out, this same female receptionists was very kind and helpful in helping me move my luggage and suggesting the best way to get to my taxi. As someone whose family has once owned a hotel, based on the qualities of the receptionists, I believe this hotel is a great place to stay especially for those who are new to London as customer care often determines whether a guest will enjoy their stay in a hotel or not. Cleanliness of the room was pleasing. I will definitely book again with this hotel if need be!
Stayed 5 nights in Oct 2021

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got bitten by a suspect insect whilst staying here
Stayed 1 night in Sep 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Very clean and has all necessities. The staff is incredibly friendly and helpful.
Stayed 8 nights in Jul 2021
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