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Plaza London Hotel

Property class: 2.5

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Photo gallery for Plaza London Hotel

A neatly made bed with white linens and a folded white towel on top, a wooden nightstand with a lamp and a phone, and a window with a view of the outside. - Plaza London Hotel (London)
A room with a television mounted on the wall, a telephone, and a shelf with a small appliance. - Plaza London Hotel (London)
A hotel kitchen with a wet floor sign, a caution sign, and a hygiene rating sign. - Plaza London Hotel (London)
A narrow hallway with a wooden floor, white walls, and a mirrored wall on one side. - Plaza London Hotel (London)
A rooftop terrace with artificial grass, a seating area, and a view of surrounding buildings. - Plaza London Hotel (London)
Located close to Victoria Park and London Fields, Plaza London Hotel provides dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Double Room, Ensuite

A hotel room with a bed, bedside table, lamp, wardrobe, and a mirror with lights.

Double Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Premium bedding, memory foam beds, in-room safe, desk

Triple Room, Ensuite

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Private Bathroom

A hotel room with a bed, a chair, a wardrobe, and an air conditioning unit.

Family Room, Private Bathroom

  • 20 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Family Room, Ensuite

A hotel room with two single beds, each with a red and white bedspread, and a white radiator on the wall.

Family Room, Ensuite

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Single Room, Ensuite

A hotel room with a bed, a bedside table with a telephone, a nightstand, a window with curtains, and a wall-mounted light.

Single Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds, Ensuite

A hotel room with two single beds, a small table with a tray of items, a mirror, and a window with sheer curtains.

Twin Room, 2 Twin Beds, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite

Superior Suite | Premium bedding, memory foam beds, in-room safe, desk

Superior Suite

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room (With Private External Bathroom)

A bedroom with a bed, a dresser, a mirror, a sink, and a window with curtains.

Single Room (With Private External Bathroom)

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room, Ensuite

A room with a wooden desk, a white kettle, and a television mounted on the wall.

Economy Double Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Quadruple Room

A hotel room with a wooden headboard, two beds with white bedding, and a ceiling light fixture.

Economy Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

A rooftop terrace with artificial grass, a seating area, and a view of surrounding buildings.

Superior Triple Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Tower Hamlets, a neighborhood in London, Plaza London Hotel is near a metro station. Tower of London is a notable landmark, and the area's natural beauty can be seen at Victoria Park and London Fields. Looking to enjoy an event or a game while in town? See what's going on at London Stadium. Visit our London travel guide
Map
115A-117A Roman Road, Bethnal Green, London, England, E2 0QN

What's nearby

  • A park with a fountain, a pond, and a rainbow.
    Victoria Park
    6 min walk - 0.3 miles
  • Regent's Canal
    6 min walk - 0.3 miles
  • Mile End Park
    6 min walk - 0.4 miles
  • Queen Mary, University of London
    7 min walk - 0.4 miles
  • London Fields
    18 min walk - 1.0 mile

Getting around

  • Bethnal Green Underground Station
    6 min walk
  • London Cambridge Heath Station
    11 min walk
  • Heathrow Airport (LHR)
    88 min drive

Restaurants

  • The Approach Tavern
    8 min walk
  • Arepa & Co Bethnal Green
    7 min walk
  • Mother Kelly's Bottle Shop and Tap Room
    7 min walk
  • Satan's Whiskers
    8 min walk
  • Blu Ivy
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 for adults and GBP 8 for children

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Shared bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Shared kitchen access
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 8 for children
  • Air conditioning fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Plaza London Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Plaza London Hotel?

Check-in start time: 2:30 PM; Check-in end time: midnight.

What time is check-out at Plaza London Hotel?

Check-out is at 10:30 AM.

Does Plaza London Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Plaza London Hotel located?

Located in Tower Hamlets, this hotel is within 1 mi (2 km) of Victoria Park and London Fields. London Stadium and The Gherkin are also within 3 mi (5 km). Bethnal Green Underground Station is 6 minutes by foot and Stepney Green Underground Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Plaza London Hotel Reviews

5.6

6.0

Cleanliness

5.8

Location

6.6

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 341 reviews
Rating 8 - Good. 63 out of 341 reviews
Rating 6 - Okay. 115 out of 341 reviews
Rating 4 - Poor. 74 out of 341 reviews
Rating 2 - Terrible. 61 out of 341 reviews

Reviews

Verified review

6/10 Okay

Judith Ann

Staff was friendly, other guests were noisy
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Reasonably priced hotel in London. Basic but clean and friendly lady on reception. All good for what it is .
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, comfortable, helpful staff and good value

I had one of the internal rooms (no windows) which got warm pretty quickly, even in October. When I asked reception if the AC could be turned on, they gave me the remote to work it, no questions. Room was compact but comfortable and pretty clean. Shower was good (plenty of pressure). Simple facilities, but perfectly acceptable at this price. Good local amenities nearby (underground, shops, pubs, takeaways, etc)
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Anna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our room for 3 adults was tiny and most of the furnishings were old and tatty, the headboard was completely ripped, 3 tea bags, 3 milk pods and no cups. Air con was £5 if you wanted it, night receptionist gave it us for free which was appreciated. The room served its purpose as we were literally only sleeping in it but I wouldn’t return
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The desk staff were very friendly and helpful. We cannot say enough good about how wonderful they were. Coming from the U.S., we may have made some assumptions and had unrealistic expectations of a hotel in London. The room was smaller than we are used to. We expected a room with 2 twin beds and a full size bed to have space between each bed; the twin beds were pushed together with only a small space between the full bed and twin. Although there was a cubbie/shelf area with a hanger bar, there was no closet or dresser to unpack into. We assumed that there would be wash cloths in addition to the towels provided. The towels were only changed once in our 6 night stay. Although we did not bring this to the attention of the staff, our daughter slept on top of the covers and used an airplane sleep pillow as the sheets on her bed had a stain on them or were dirty. The website indicated that the hotel has a/c. Upon check-in we were told that there is normally a daily fee for a/c; however, this fee was waived because they were having a heatwave during our stay. The hotel was conveniently located about a 10 minute to the tube station which was necessary as the location was far from London tourist areas.
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap end basic hotel ,bed a bit limpy but did sleep all night. Very friendly staff
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t choose this place

Terrible experience whith overpriced uncomfortable rooms and no Lifts in the hotel The stairs are very very narrow and made us exhausted to take our suitcases to the second floor.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Jake Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Not so good staff rude no ac no microwave no fridge. Dirty shower mould
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Colin

Disliked: Cleanliness, room comfort
Not the greatest room for what it cost.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Give this hotel a miss. Horrible dirty and you can hear people talking and shouting very loudly in rooms next door. Felt very unsafe as a lone female.
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

A roof over your head

Cheap and cheerful, you get what you pay for. The hot and cold taps on the shower were swapped around. The mattress and pillows were too hard for my liking.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

dave

Disliked: Cleanliness, amenities, property conditions & facilities
Damp bathroom covered in mould - really smelly.
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place Iv ever been

It was the worst hotel and customer service Iv ever experienced. I also left (by accident) microphones , power bank and hard drive at the hotel. And they’ve said it’s not there. So they’ve blatantly sold it.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Missed the mark

Budget hotel, but was clean. Mattress uncomfortable though and no hot water, when reported to the staff no offer of a shower elsewhere, or partial refund, just told they’d investigate later. I think they probably knew but didn’t care.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
No cups for tea or coffee
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and overpriced. Window had no curtain. Bed and pillows very uncomfortable. Sink didn't drain. Not the large deluxe room advertised.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Tiny room, only a couple of inches longer than my arm reach. Barely any room to move. No desk or table to work on. Hair & dirt in the shower basin. Hair & some marks in the bed. Bedding clearly not fresh - smelled and felt like it had been slept in several times. Noisy throughout the night - very thin walls.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

PABLO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Travelers be aware that this is not 3 stars hotel

Worse hotel experience in my life, regardless of my status of a Hotels.com GOLD MEMBER. My family of five was accommodated in a so-called "ground level" room (never disclosed in my hotels.com reservation). It was a BASEMENT, with tiny stairs access (see the pictures) with no ventilation, no window and mold smell presence that my asthmatic son started coughing immediately. The bathroom was outside the room, next to the stairs. The front desk could not change us to a livable room, that didn't represent a health risk issue, so we decided to leave and look for another hotel. After asking for a full refund to Adam, the manager, the response was that it was "disclosed" that our room was "ground level" and it was our option to leave (?!) offering me a 50% reimbursement (?!). The health risk in this place due to mold presence should be reviewed by the London Health Department, to which I will place a complaint. To date, I have not received my refund. Very frustrated to arrive to this hostel-like place and had to spend extra money to find another place to stay in the middle of our first time experience in London. Hotels.com never reached out to me either, regardless my multiple attempts to get help.
Small stairs to walk down to the basement.
Room with no windows, no ventilation and mold smell presence.
Bathroom outside the room.
Stayed 4 nights in Jun 2023
Verified review

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Das Zimmer war sauber und die Lage mit 6 Minuten zur Bahn ist duper. Aber ich hatte ein Zimmer mit eigenem Bad gebucht und hatte ein Fenster zum Öffnen. Vor diesem befand sich allerdings (Abstand ca. 30 cm) befand sich eine Wand, aber ich hatte Tageslicht und Klima. Für 30 Grad in London ideal. Allerdings ist es schon doof, dass es keinen Fahrstuhl gubt. Ich hatte mein Zimmer im 2. Stock 🙈 Aber das Preis- / Leistungsverhältnis ist für London unschlagbar 🙌
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

gert rye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Et værelse uden vinduer - og en lugt af kunstig rengøring - frisk luft spay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Fanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagyon kedves személyzet.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Hanne

Disliked: Cleanliness, property conditions & facilities, room comfort

For nedslidt

Man kan sove der , men absolut ikke anbefalelsesværdigt. Er for nedslidt og værelserne er meget trange og små . Ingen mulighed for at pakke sin kuffert ud . Kan kun være 1 person ad gangen der står op
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great Hotel I will return
Stayed 7 nights in Dec 2021
Verified review

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and clean for an overnight stay. Although a kettle in room, no cup tea coffee or milk was the only negative.
Stayed 1 night in Oct 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Very small room, obviously converted store cupboard , no window, no room for one let one alone 2 people to get changed, had to climb on the bed to hang clothes up..Very claustrophobic, stuffy and hot, humming, vibrating noise throughout the night that sounded like an industrial fridge going off, receptionist on the front was very nice and apologetic but i am afraid there is very little to recommend this hotel
Stayed 1 night in Oct 2021