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Plaza Hotel Hammersmith

Property class: 3

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Photo gallery for Plaza Hotel Hammersmith

A balcony with a wooden bench, a small blue container, and a metal railing. - Plaza Hotel Hammersmith (London)
A hotel room with two beds, a desk with chairs, a television, and a window. - Plaza Hotel Hammersmith (London)
A staircase with carpeted steps and a handrail, leading to a door with a light switch above it. - Plaza Hotel Hammersmith (London)
A hallway with a radiator, a window with a green exit sign, and a door with a brass handle. - Plaza Hotel Hammersmith (London)
A hallway with a door, a black appliance, a wall-mounted towel rack, and a small cabinet. - Plaza Hotel Hammersmith (London)
Close to Westfield London Shopping Centre and Olympia Events, Plaza Hotel Hammersmith provides amenities like a business center. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room

A hotel room with a bed, a desk, a TV mounted on the wall, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a folded towel, a door, and a mirror on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with a large bed, a bedside table, a chair, a fan, and a wall-mounted light fixture.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a bedside table with a fan, a heater, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, a TV mounted on the wall, a chair, and a coat rack.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a kettle, and a window.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk with chairs, a television, and a window.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a flat-screen TV mounted on the wall, and a door leading to another room.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a folded towel, a door, and a mirror on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a TV, a small table with chairs, a heater, and a window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a bedside table with a lamp, a small refrigerator, a mirror, and a door.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a chair, a nightstand, and a window with curtains.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with two beds, a window with curtains, a chair, and a radiator.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Hammersmith and Fulham, a neighborhood in London, Plaza Hotel Hammersmith is in a shopping district and near a metro station. Oxford Street and Westfield London Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and London Eye. Check out an event or a game at Royal Albert Hall, and consider making time for Chessington World of Adventures, a top attraction not to be missed. Visit our London travel guide
Map
53 Shepherds Bush Road, Shepherds Bush, Hammersmith, London, England, W6 7LU

What's nearby

  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    6 min walk - 0.4 miles
  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    17 min walk - 0.9 miles
  • A large indoor structure with a complex metal framework and a glass ceiling.
    Olympia Events
    17 min walk - 0.9 miles
  • Shepherd's Bush Empire
    5 min walk - 0.3 miles
  • Shepherd’s Bush Market
    9 min walk - 0.5 miles

Getting around

  • Goldhawk Road Underground Station
    7 min walk
  • Shepherd's Bush Station
    9 min walk
  • Heathrow Airport (LHR)
    33 min drive

Restaurants

  • The Sindercombe Social
    5 min walk
  • GAIL's Bakery
    2 min walk
  • The Brook Green Hotel
    5 min walk
  • Another Brother
    1 min walk
  • Zarathustra Cafe
    6 min walk

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • No elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Plaza Hotel Hammersmith pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Plaza Hotel Hammersmith doesn't offer parking.

What time is check-in at Plaza Hotel Hammersmith?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Plaza Hotel Hammersmith?

Check-out is at 11:00 AM.

Where is Plaza Hotel Hammersmith located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Westfield London Shopping Centre, Kensington High Street, and Olympia Events. Hyde Park and Oxford Street are also within 3 mi (5 km). Goldhawk Road Underground Station is 7 minutes by foot and Shepherd's Bush Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Plaza Hotel Hammersmith Reviews

6.4

6.4

Cleanliness

8.4

Location

7.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 156 reviews
Rating 8 - Good. 39 out of 156 reviews
Rating 6 - Okay. 26 out of 156 reviews
Rating 4 - Poor. 18 out of 156 reviews
Rating 2 - Terrible. 36 out of 156 reviews

Reviews

Verified review

8/10 Good

Rashmi

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at the hotel was okay. The room was clean and the staff were polite. It wasn’t anything exceptional, but it was a decent place to stay for a short visit. Overall, I had an average experience.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to many locations. Nice area to walk between hotel and Holland Park where I went. Shops and restaurants opposite, polite and helpful staff. I was treated with dignity and respect as a female solo traveller, there was someone at reception when I arrived, I met the cleaner and I had fans and a fridge in my room which was great in the hot weather.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment converted to hotel, with fridge. Very convenient and near shopping and dining.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Nupur

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. They were kind enough to offer us a bigger room due to delay in cleaning. Because of the location, it was pretty noisy but all in all, good stay. Will book again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Nicola

Good value for money Polite, friendly reception staff Comfortable beds Clean and tidy. ROOM 12 Wobbly toilet seat 😬 Bedside shelf between beds breaking off wall 😬
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities
The room was clean and the bed was very comfortable. The staff was nice and gave the information I asked for. The bathrooms were in good condition apart from the walls. Fair price for what you get.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Florentyna

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was neglected, some dirt and coffee marks on the walls and skirtings, dirty carpet next to fridge and under the desk. No milk only coffee and tea. The bedroom radiator didnt work so bathroom was warmest place. Shower didnt drain properly and almost flooded the bathroom. Staff were friendly and professional
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, cheap and comfy . Handy for transport.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

JAMES

Liked: Staff & service, property conditions & facilities
When I arrived at the hotel there were a few things missing from the room (due to a new cleaning company who had just been employed) but the EXCELLENT staff could not have been more helpful, friendly and quick to rectify all of the issues straight away. This AMAZING service really made the difference from staying in a basic hotel to a great experience. Special thanks to Manny and his team for being such kind, polite and helpful people throughout my stay.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for the price

The room was small, but comfortable. The room and bathroom were spotless. The only negative is that the bed had a big dip in it, making the sleep not as comfortable as it could have been.
Stayed 1 night in May 2025
Verified review

8/10 Good

Bo Leif

Small singel room have all i need . walking distans to underground station and city.
Stayed 4 nights in Apr 2025
Verified review

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to public transport was good but it seemed as if only the linen had been changed and the room had not been cleaned. The bathroom and refrigerator were both mouldy, the walls dirty, the floors not well vacuumed and the areas beneath and around the bed and walls were very dusty.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

ej

Good if working and sleeping Shops/facilities. 🙂

Basic. Price okay if can get lower rate. Fine for transport links and safe area if leaving early morning. Need to travel for work again soon and was just going to book again. Room a little warm at times but fan provided. Reception man was pleasant and friendly in his manner . TV was not getting reception but I never needed and could have asked about it.
Stayed 3 nights in May 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Cheap stay

Cheap hotel, service was good. Toilet seat didn't fit the toilet properly but that was fine. Couple marks in the loo again not too much of an issue. There was a hair in one of the beds but it wasn't much of a problem. The Tv was broken but didn't hinder the usage. The lovely gentleman in reception had reduced the price for me which was kind of him. Main concern is the room was downstairs which didn't have a light until you got too the rooms. Maybe it might be worth getting a light installed as I can forsee an accident happening.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
We travel frequently and have stayed in many hotels around the world. We’re not hotel snobs, but we do appreciate the comfort that 4- and 5-star properties usually provide. On this occasion, we had a meeting in London and didn’t want to spend over £400 for one night, so we decided to stay at the Plaza Hotel in Hammersmith instead. On arrival, we were greeted by a friendly staff member who explained everything we needed to know. The room itself could definitely use some modernisation. However, our main issue was the bed—it was extremely hard, and as a result, we barely slept, which wasn’t ideal before an important meeting. Overall, it’s fair to say you get what you pay for. After this experience, we’ve agreed that we’ll stick to 4- or 5-star hotels in the future. Of course, this is just our personal opinion—others may have a different experience.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Mixed review

We stayed at this hotel during a heatwave and since we got a room on the top floor and the room had no AC we could barely breathe in there, let alone sleep. One of the two windows were broken and could not be opened. The room and the bathroom had not been properly cleaned and the carpet needs changing. The staff were really friendly and tried their best to help us feel more comfortable, provided us with an extra fan in the room for instance. After the heatwave passed it was ok to sleep there. All in all not the worst hotel I've been in but certainly not the best. Location was really good, but the street just outside was very busy until late. I think every ambulance and police car in town drove past there. At least it felt like that. WESTFIELD shopping mall was close, walking distance from hotel. You only had to pass what we ended up calling the "Marijuana park" on the way there. Lots of weed-smoking people in the area. If you can look and smell past that, it was a nice area:)
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Steve

Liked: Staff & service
Very well positioned for our visit. Only needed a budget room for the night and this served it's purpose. Proprietor was very helpful.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean room
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Donna

Liked: Staff & service
Disliked: Cleanliness
The host was lovely, the room was filthy. It was a budget hotel, staying for work so I didn’t expect luxury but there’s no excuse for poor cleaning standards. At the age of 44 I played floor is lava and slept in my clothes!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best I’ve stayed in along that road
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Olabode

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to say really, decent stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for… it was fine for the money
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Jhon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were conspicuously absent; this establishment felt more akin to a refugee camp. The guest rooms were dreadful, with pillows as flattened and uneasy as a sheet of paper. The bathroom's air vent was cloaked in a thick layer of grime. Furthermore, during my two-day stay, not a single person came to service the room or provide fresh towels. I encountered a refrigerator that emitted a foul odor the instant I opened it; why would I ever store anything inside? If you are seeking an inexpensive, abysmal lodging, this is precisely it. Never again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, very helpful and kind! Would stay there again.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025