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Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.4/5 Excellent
3,139 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationFlorence Nightingale Museum5 min walk
Popular LocationImperial War Museum6 min walk
Popular LocationThe Vaults7 min walk
AirportLondon (LCY-London City)38 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Superior Double Room

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room
  • Superior Twin Room

    4.4/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Twin Room
  • Superior King Room

    4.6/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior King Room
  • Studio (1 King Bed)

    4.6/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsStudio (1 King Bed)
  • Studio (2 Twin Beds)

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 4
    • 2 Twin Beds and 1 Double Sofa Bed
    More detailsStudio (2 Twin Beds)
  • Executive Double Room

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Double Room
  • Executive Studio (1 King Bed)

    4.8/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Studio (1 King Bed)
  • Executive Studio (2 Twin Beds)

    4.4/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 2 Twin Beds and 1 Double Sofa Bed
    More detailsExecutive Studio (2 Twin Beds)
  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 Bedroom

About this area

London

Located in London's London City Centre neighborhood, Park Plaza London Waterloo is in the city center and near the beach. The Vaults and Imperial War Museum are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Check out an event or a game at Emirates Stadium, and consider making time for ZSL London Zoo, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.

Map
Popular Location

What's nearby

  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk
  • The Vaults - 7 min walk
  • Southbank Centre Book Market - 8 min walk
  • Old Vic - 10 min walk

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 11 min walk
  • London City Airport (LCY) - 38 min drive
Questions about this property?Find answers

About this property

Park Plaza London Waterloo

4-star London hotel in London City Centre, walk to Old Vic
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 494 rooms provide free WiFi, 24-hour room service, and LED TVs. Guests will also find minibars, rainfall showerheads, and pillow menus.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Mandara Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of Safety Protocol (Radisson)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 45.00 per night

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 19.50 for adults and GBP 19.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV
  • Pay movies

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self parking fee: GBP 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the spa

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

Does this property have a pool?
Yes, this property has an indoor pool.
Is Park Plaza London Waterloo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Park Plaza London Waterloo?
Self parking is available for GBP 45.00 per night.
What time is check-in at this property?
Check-in is from 2 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Where is Park Plaza London Waterloo located?
Located in London City Centre, this spa hotel is within a 10-minute walk of Florence Nightingale Museum, Imperial War Museum, and The Vaults. Southbank Centre Book Market and Lambeth Palace are also within 10 minutes. Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.

Guest reviews

Overall score and ratings for Park Plaza London Waterloo

4.4
Excellent
5 - Excellent
1,757
4 - Good
1,034
3 - Okay
229
2 - Mediocre
82
1 - Poor
37
4.4
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 13 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020