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Park Hotel

Property class: 2.5

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Photo gallery for Park Hotel

A modern dining area with tables and chairs, a cityscape mural on the wall, and recessed ceiling lighting. - Park Hotel (Ilford)
A table with coffee makers, a flower arrangement, and a box of tea bags. - Park Hotel (Ilford)
A hotel room with two beds, a wooden headboard, a mirror, a blue chair, and a wardrobe. - Park Hotel (Ilford)
A reception area with a marble counter, a red leather sofa, and a large plant. - Park Hotel (Ilford)
A compact living space with a kitchenette, a checkered floor, a grey sofa, and a TV mounted on the wall. - Park Hotel (Ilford)
Located close to River Thames, Park Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a wooden headboard, a nightstand, and a large window with curtains.

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room, 2 Double Beds

A hotel room with three beds, a desk, a chair, and a TV mounted on the wall.

Quadruple Room, 2 Double Beds

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Studio

A hotel room with three beds, a desk, a chair, and a TV mounted on the wall.

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room

A bathroom with a glass-enclosed shower, a white sink, and a toilet.

Twin room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Cranbrook, a neighborhood in Ilford, Park Hotel is in the suburbs and near the airport. The area's natural beauty can be seen at River Thames and Russell Square, while Sky Garden and London Eye are popular area attractions. Looking to enjoy an event or a game? See what's going on at London Stadium, or consider Excel London for a night out. Spend some time exploring the area's activities, including golfing. Visit our Ilford travel guide
Map
327 Cranbrook Road, Ilford, England, IG1 4UE

What's nearby

  • A park with a paved path, colorful autumn foliage, and a clear blue sky.
    Valentines Park
    1 min walk - 0.1 miles
  • Ilford Cricket Club
    3 min walk - 0.2 miles
  • Exchange Ilford
    12 min walk - 0.7 miles
  • Ilford Golf Club
    15 min walk - 0.8 miles
  • Kenneth More Theatre
    20 min walk - 1.1 miles

Getting around

  • Ilford Station
    13 min walk
  • Gants Hill Underground Station
    13 min walk
  • London City Airport (LCY)
    12 min drive

Restaurants

  • The Great Spoon of Ilford
    9 min walk
  • Luigi's Restaurant
    8 min walk
  • Shinwari
    7 min walk
  • Gourmet Buffet
    10 min walk
  • Sidney's Lounge & Bar
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 5.99 for adults and GBP 5.99 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 5.99 for adults and GBP 5.99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Park Hotel?

Check-in start time: 1 PM; Check-in end time: 8 PM.

What time is check-out at Park Hotel?

Check-out is at 11 AM.

Where is Park Hotel located?

Located in Cranbrook, this hotel is within 6 mi (10 km) of River Thames, Westfield Stratford City, and London Stadium. Excel London and Tottenham Hotspur Stadium are also within 9 mi (15 km). Gants Hill Underground Station is 13 minutes by foot and Redbridge Underground Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park Hotel Reviews

5.6

5.8

Cleanliness

5.6

Amenities

6.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 15 out of 61 reviews
Rating 8 - Good. 7 out of 61 reviews
Rating 6 - Okay. 10 out of 61 reviews
Rating 4 - Poor. 5 out of 61 reviews
Rating 2 - Terrible. 24 out of 61 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stays and location also ok
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I have to say Staff are really Nice and Understanding.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

The property is very easy to find and situated near the park. The staff are very polite and lovely. The hotel itself is very nice but needs a little work. The room I adored and felt like a home I did not want to leave. I appreciate the luggage storage and the breakfast but I did not eat much! I would recommend another stay and book again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for working in central London. En-suite and a fridge in my room were not expected by very welcome
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tv not working. Buikding and room nuce and clean. Atleast 10 min walk to any shops
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting to share a bathroom, according to the description of my single room. Instead, my room was en suite, with a kettle and a fridge too. I was very comfortable and consequently rebooked for the following week. There is plenty of free parking, a bus stop is directly outside and the nearest tube stations are a short walk away, as are plenty of shops and restaurants. It's perfect for travelling to my job in central London and the price is very reasonsble. I felt safe and respected at Park Hotel, which is incidentally, opposite the very lovely Valentine Park
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nightmare stay. The room was incredibly dirty, the mattress offered zero comfort, and the pillow was completely flat. Easily my worst hotel experience ever.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at Park Hotel Ilford. Large clean well equipped room. Friendly staff.
Stayed 19 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception are great remembered us from the last time we stayed
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible not clean shower was filthy no attention to detail had to wash in the sink no way was I gettin in there. Reception area awful Pleasant staff shame about the whole place
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The mattes that I slept on was completely finished and needs to be withdrawn. The mirror was also broken. There was no fan in the room and ventilation was poor But generally it was fairly kept
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this hotel. The beds are rock hard with broken springs, the pillows are completely flat, and the room was visibly damaged. Add a weak shower and a foul odor lingering throughout the hallways, and it was a thoroughly unpleasant experience.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Weather was amazing very hot no fan available ist night staff were lieing did request service 5 times before we got something done door was making to much noise the staff replied and said oh i cant change the door i would never use the hotel again
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Worst property ever with worst staff
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not expect a lot for the price, however this was the worst hotel stay ever! When we arrived, it took almost an hour to check in, staff was very unhelpful and ciykd barely speak English. Even though the check out stated 2pm, the room was still not ready when we tried to check in after 3pm. We were told that someone went to clean the room. The hallway stunk if cigarettes and when we got to our room, it was stifflung hot, no fans or anything during the biggest heatwave inn the UK. We got back to our room after the concert,wantungto go to sleep, but it turned out that there were bugs crawling around the bed. The bathroom was very unclean that we did not want to shower. We did it end up going to the reception to compliant after hearing another guest trying to do so when we arrived and hotel staff was unhelpful. We tried to nap a couple of hours and left before 6/7am.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi No facility in the hotel. It was hot day. Room was baking. Request the staff for a fan at least. Finally decided to leave the hotel as wife skin condition was getting worse. Did not stay the night and no refund was requested as it was a place of blaming someone else culture. I hated the experience and would not go back ever again
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions not good , hence did not stay and booked another hotel , this was at 10pm, the hotel was booked via Expedia and as of yet the hotel has not responded to either Expedia or myself regarding this and the hotel has had 100% payment for 2 x rooms not stayed in , disappointing
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The photos of the room on hotel.com.does not match the rooms In reality, the sheets were dirty. The room was in a poor condition. Damp water marks on the ceiling. Very very small, tight shower. The beds were damaged carpet in a very poor condition, not what I expected, please refer to photos. We arrived just after 10:00 p.m. so we're unable to look for another hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very good value en suite room at £27 including ensuite on a Friday night in Greater London with comfortable bed and bedding in hotel with very professional reception double manned 24/7. Only downside where there could be some improvement was unusually no bedside light of any kind and only overhead light with switch at the door meaning you have to get out of bed in the dark and stumble about to find overhead light switch. Also very slightly musty smell in these loft space rooms with skylight that could be sorted out by installing trickle flow ventilation and/or a dehumidifier.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
Wall wasn’t paired they had filler on the wall. My room was next to main door and it’s constantly open and close. So loud at no
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
I have stayed at the Park Hotel for 6 weeks now and the last room they offered me was not up to standard. The mattress was practically on the floor and despite being told all rooms had fridges, this one didn't. The room they moved me to had a fridge, but no chair, no kettle, no bin and the private bathroom was out in the corridor, down some steps. Not ideal, but better than the first room. I was going to re-book for the next 4 weeks, but I'm not sure I can cope with arriving at 11pm and running all over this sprawling property, trying to find a usable room.
Stayed 12 nights in May 2026