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Hotel Orlando by PLI

3.0 star property
The Orlando Hotel's friendly staff welcomes travelers warmly, while its prime location near London's iconic shopping spots ensures an unforgettable stay.

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Photo gallery for Hotel Orlando by PLI

Family Apartment, Ensuite - Hotel Orlando by PLI (London)
Family Apartment, Ensuite | Lounge - Hotel Orlando by PLI (London)
A brick building with a patio area, a red wicker chair, and a bed visible through a glass door. - Hotel Orlando by PLI (London)
Family Apartment, Ensuite | Lounge - Hotel Orlando by PLI (London)
A modern kitchen with white cabinets, black tiled backsplash, stainless steel appliances, and a central island. - Hotel Orlando by PLI (London)
Located in central London, the Orlando Hotel offers travelers a warm welcome from its multilingual staff. Guests can connect to WiFi in the public areas while enjoying proximity to both Westfield London Shopping Centre and the Olympia Conference and Exhibition Centre.

Reviews

5.4 out of 10

Popular amenities

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, Private Bathroom

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, a ceiling fan, a window with curtains, and a small table with a fan.

Standard Twin Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Private Bathroom

Room

Standard Triple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Quadruple Room, Private Bathroom

A modern bedroom with a large bed, a sofa bed, and a flat-screen TV mounted on the wall.

Standard Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed
  • Free WiFi

View all photos for Classic Suite, Ensuite

A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.

Classic Suite, Ensuite

  • 14 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Studio, Ensuite

A modern hotel room with a large bed, a sofa, a flat-screen TV, a standing fan, and a painting on the wall.

Classic Studio, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed
  • Free WiFi

View all photos for Classic Triple Room, Ensuite

A pink-themed hotel room with two beds, white bedding, and pink curtains.

Classic Triple Room, Ensuite

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Classic Single Room, Ensuite

A compact room with a bed, a small table, a radiator, and a ceiling fan.

Classic Single Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Quadruple Room, Ensuite

Room

Classic Quadruple Room, Ensuite

  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Room, Ensuite

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Double Room, Ensuite

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Studio, Ensuite

A hotel room with two beds, a desk, a TV, and a window with curtains.

Basic Studio, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Family Apartment, Ensuite

Family Apartment, Ensuite

Family Apartment, Ensuite

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Hammersmith and Fulham, a neighborhood in London, is home to Hotel Orlando by PLI. Royal Albert Hall and Olympia Events are notable landmarks, and travelers looking to shop may want to visit Kensington High Street and Oxford Street. Natural History Museum and London Eye are not to be missed. Take an opportunity to explore the area for outdoor excitement like cycling. Visit our London travel guide
Map
83 Shepherds Bush Road, London, England, W6 7LR

What's nearby

  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    9 min walk - 0.5 miles
  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    14 min walk - 0.8 miles
  • A large indoor structure with a complex metal framework and a glass ceiling.
    Olympia Events
    14 min walk - 0.8 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    18 min walk - 1.0 mile
  • Shepherd's Bush Empire
    8 min walk - 0.4 miles

Getting around

  • Goldhawk Road Underground Station
    8 min walk
  • Shepherd's Bush Station
    11 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • GAIL's Bakery
    1 min walk
  • Another Brother
    2 min walk
  • Debbie Jo
    5 min walk
  • The Brook Green Hotel
    2 min walk
  • Richmond Arms
    2 min walk

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  • Housekeeping
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Is Hotel Orlando by PLI pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Orlando by PLI?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Orlando by PLI?

Check-out is at 10:00 AM.

Where is Hotel Orlando by PLI located?

Located in Hammersmith and Fulham, this hotel is within a 15-minute walk of Westfield London Shopping Centre, Kensington High Street, and Olympia Events. River Thames and Kensington Gardens are also within 2 mi (3 km). Goldhawk Road Underground Station is 8 minutes by foot and Hammersmith Station is 9 minutes.

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Reviews

Hotel Orlando by PLI Reviews

5.4

5.6

Cleanliness

4.4

Amenities

5.6

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 132 reviews
Rating 8 - Good. 23 out of 132 reviews
Rating 6 - Okay. 26 out of 132 reviews
Rating 4 - Poor. 21 out of 132 reviews
Rating 2 - Terrible. 44 out of 132 reviews

Reviews

Verified

4/10 Poor

Nana Yaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice, close to Westfield and central parts of the city. Not very good service and the place needs a lot of renovating, would not recommend staying here
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple of nights Staff provided accurate information for the check in
Stayed 1 night in Nov 2024
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely comfortable hotel. Nice clean room.beds were.comfy lovely view from window perfect cheap stay in london
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Angelene Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice room, bed was comfortable, it was close to the grocery shop, close to the Hammersmith night life, the bus stopped very close and took your straight to the underground station that had everything you could want.
Verified

10/10 Excellent

Susan Patricia

Fantastic very central … loads of nice coffee shops … and places to eat … staff were very helpful… found it very homely !!! Thank you
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Maneesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Stayed 1 night in Jul 2024
Verified

8/10 Good

suzy

Liked: Staff & service
Location convenient to two rail stations. Very noisy road
Stayed 3 nights in May 2024
Verified

4/10 Poor

john

Disliked: Cleanliness, staff & service, property conditions & facilities
It's situated in a very good location. However, I was shocked by condition that the property is in. The bath room is substandard.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Burcu

Liked: Room comfort
Disliked: Cleanliness
- Location was good ! - The room was much different to and much smaller than the one on the photos. - On several parts of the walls there was something that looked very much like mold :( - During our four day stay we didn’t once see anyone working there.
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Lianne

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Basic

Very basic. Dark entrance . No reception. Communication through email. Shabby but clean rooms
Stayed 1 night in May 2025
Verified

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Orlando hotel for 6 nights it was cheap I have to add I usd to wear a jumper in bed it was freezing the central heating wasn’t on I was sleeping in daytime I got disturbed 3 times three different days they tapped on the door at 1030 to ask if I was leaving on Saturday I couldn’t wait to get out off this hotel it’s true u get wat u pay for location was handy 1 out off 10 for location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities
We had a short break in London for 3 days This establishment is not the ritz and its not advertised as such but what it is, is great value for money. Personal care and service was excellent. Building is a work in progress, the room and shower was spotless. We had a problem with the tv reception but this was sorted promptly. Transport links are excellent with bus stops a few metres from the door and tube stations within 10 mins walk or 5 min bus ride. Would highly recommend a visit
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Alistair

Comfy but dated

Room clean and comfortable Television didn’t work But ok
Stayed 1 night in Oct 2024
Verified

6/10 Okay

S

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good and clean 'roof over your head'

For a two star hotel, and the room price significantly under London's general price point I think the value for money was good. Would I go there for leisure stay or if I wanted anything fancy? No. But to stay somewhere clean and safe for one night I think this hotel offers a good option. The location is good and I felt safe walking around as it's right on the main street. The room was dated but clean and had nice amenities. Looks like they're doing some renovation too, so I will probably go back when I next need to stay in London. The reception is not really open but there was a staff member who greeted us in the entrance and was friendly and helpful.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Corie

Disliked: Cleanliness, staff & service, amenities
For starters there were wet towels on the bed when we first checked in. After we informed the staff they just sat in the hallway for the rest of our stay. Other than that, the cleanliness was as expected for its price. Amenities were not all included and the wifi and outlets kept going out, leaving us without a heater. Nice TV. Water did not heat up the last night of our stay but other than that everything was expected since the price was reasonably cheap. I didn’t die and nothing was stolen, so that’s all that really mattered.
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

Tegan

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the hotel for a week. My room was quite clean. The hand soap was watered down though and there was a suspicious stain on one of the throw pillows lol. The area was nice and convenient to two tube lines and there were nice cafes nearby. I did feel quite safe in the room which was nice as a solo female traveler. There was this high pitched ringing noise that would be on and off throughout the entire day and night. It was nuts and drove me nuts. I have no idea where it came from after trying to figure it out within the room. There was also a false fire alarm at 2:00 am one night and there was no one working at the hotel, so another guest had to call and get through to the hotel to be told how to turn off the alarm. It sucked. Also no one ever came to clean the room during the duration of my week long stay!! No emptying of the garbage even. It wasn't horrible, but it wasn't very good either. My stay was fine but I wouldn't recommend this place to a friend.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great, the property “photographs well” It’s been refurbished cheaply or still in the process of renovation. The ‘feel’ of the place is a little run down and needs a good cleaning
Stayed 2 nights in Jun 2026
Verified

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. GDPR breached at check in. Waited 40 mins to check in. Room was so dirty we didn’t end up staying and booked somewhere else. Requested a full refund. Still waiting on the hotels response on that front. Expedia have not been helpful whatsoever regarding any of this matter.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Surprisingly nice, super easy checkin using email sent, everything worked, and was clean with a good bed, solin functioning shower, kettle, and quiet.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
Good value for money
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Jean

Disliked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service
Nice staff
Stayed 1 night in Dec 2024
Verified

6/10 Okay

CHRISTOS

Liked: Staff & service, property conditions & facilities

Great location

The place is not bad, needs to be cleaner, communication is good, there is no wardrobe or hangers and that can be a problem
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Rennee

Liked: Staff & service
Cheap basic accommodation Very attentive and friendly when I reported an issue Needs good tidy up and not storing building materials in entrance hallway would be a good start.
Stayed 2 nights in May 2025