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Number Sixteen Hotel, Firmdale Hotels

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Photo gallery for Number Sixteen Hotel, Firmdale Hotels

An outdoor dining area with tables and chairs arranged in a semi-circle, surrounded by potted plants and flowers. - Number Sixteen Hotel, Firmdale Hotels (London)
A white building with a black wrought iron balcony and a large tree in the foreground. - Number Sixteen Hotel, Firmdale Hotels (London)
A white building with columns, numbered 16 and 17, and a large potted plant with flowers. - Number Sixteen Hotel, Firmdale Hotels (London)
A hotel room with a large bed, a desk with a lamp, and a view of the city through large windows. - Number Sixteen Hotel, Firmdale Hotels (London)
A table set for a tea service with a tiered stand holding sandwiches and scones, a teapot, cups, and saucers. - Number Sixteen Hotel, Firmdale Hotels (London)
Luxury
5.0 star property
9.4

Exceptional

Garden retreat in South Kensington

Warm hospitality defines every moment at this South Kensington gem, where attentive staff create a genuine home-away-from-home atmosphere. The beautiful garden offers a tranquil breakfast retreat. Inside, the elegant restaurant serves excellent cuisine while the cozy honesty bar invites evening champagne.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Room options

View all photos for Single Room

Single Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Single Room

  • City view
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Queen Room

A bedroom with a large bed, a headboard with a floral pattern, a bedside table with a lamp, and a framed picture on the wall.

Queen Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

A neatly made bed with a quilted headboard, a bedside table with a lamp, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Room

A hotel room with a bed, two armchairs, a small table with a vase of flowers, a bookshelf, and a large mirror.

Luxury Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a bed, a dresser, a mirror, and a window with curtains.

Deluxe Room

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Sumner Room

The Sumner Room | Frette Italian sheets, premium bedding, minibar, in-room safe

The Sumner Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Garden)

A bedroom with a bed, a window with curtains, a chair, a table with a vase, and a bathroom visible through an open door.

Deluxe Room (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE QUEEN BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Number Sixteen Hotel, Firmdale Hotels is in a shopping district and near a metro station. Victoria and Albert Museum and Natural History Museum are cultural highlights, while Royal Albert Hall is a notable landmark. Harrods and Imperial College London are two other places to visit that come recommended. Visit our London travel guide
Map
16 Sumner Place, London, England, SW7 3EG

What's nearby

  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    3 min walk - 0.2 miles
  • A grand cathedral interior with a high arched ceiling, intricate stonework, and a central staircase.
    Natural History Museum
    5 min walk - 0.3 miles
  • A large red brick building with arched windows and a reflective pool.
    Victoria and Albert Museum
    6 min walk - 0.3 miles
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    7 min walk - 0.4 miles
  • A large, historic building with a dome and classical architecture.
    Royal Albert Hall
    14 min walk - 0.8 miles

Getting around

  • South Kensington Underground Station
    2 min walk
  • West Brompton Station
    4 min drive
  • Heathrow Airport (LHR)
    39 min drive

Restaurants

  • Pret a Manger
    2 min walk
  • GAIL's Bakery
    3 min walk
  • Brother Marcus
    2 min walk
  • Hagen
    2 min walk
  • Blank Street Coffee
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 78.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 per person
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Number Sixteen Hotel, Firmdale Hotels pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Number Sixteen Hotel, Firmdale Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Number Sixteen Hotel, Firmdale Hotels?

Check-out is at noon.

Where is Number Sixteen Hotel, Firmdale Hotels located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Natural History Museum and Victoria and Albert Museum. Imperial College London and Royal Albert Hall are also within 15 minutes. South Kensington Underground Station is only a 2-minute walk and Gloucester Road Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Number Sixteen Hotel, Firmdale Hotels Reviews

9.4

Exceptional

10

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 197 out of 246 reviews
Rating 8 - Good. 34 out of 246 reviews
Rating 6 - Okay. 5 out of 246 reviews
Rating 4 - Poor. 6 out of 246 reviews
Rating 2 - Terrible. 4 out of 246 reviews

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Great service and decor
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, small hotel in lovely neighborhood. Feels outside the most touristy parts of London. Some of the rooms a bit quirky, but still lovely. Helpful staff. Beautiful garden, so ideal for warm weather
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best places to stay in London. Great shops, Tube and bus connections. The breakfast was the best I have had at a British hotel in decades and the breakfast room and public areas are gorgeous without being fussy. I loved the amenities and the staff were truly professional and friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at this chain of hotels has been on my bucket list for 20 years. It really lived up to expectations. Staff were fantastic, the room was stunning and the service was first class. Would defintiely stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christa

Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing location and great property.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique stay

Wonderful stay, clean and comfortable hotel. Staff are friendly, breakfast is delicious and the location is perfect! We will return!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Gill

Liked: Cleanliness, amenities, property conditions & facilities
It is a very pleasant environment. The breakfasts to go are excellent.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Your hotel is so charming and the staff could not have been more wonderful!! We look so forward to coming back!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities
The hotel was beautiful. The staffs were very friendly and helpful . Breakfast was delicious
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully designed room.Warm, cozy and elegant common areas. Located in a residential neighborhood close to the subway and within walking distance to shops, museums, cafes and restaurants. Staff were great and welcoming. Perfect!
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Flo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel. Had such a relaxing few days. Lovely people working there- delicious food! Will definitely return! Thank you so much!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last week was our second stay at the number sixteen hotel. We literally made this the centerpiece of our vacation because the staff, food, grounds are so perfect. Thank you to everyone for making our trip so perfect!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful art and decor! Enjoyed the cheerful breakfast area and outside patio. Thank you.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

EDWINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, cozy, and beautiful interiors I stayed in a small room on the 3 rd floor which was perfect for one person . Very happy to be back ! Love the sixteen 🌺
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Deborah A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Number Sixteen is a beautiful property on a quiet side street in bustling South Kensington. There is easy walking access to many restaurants, shopping, and the South Kensington Underground station. Property is beautifully decorated, with high end room amenities. Restaurant on property is lovely, with excellent food.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute gem in a super convenient and upscale neighborhood. You can get anywhere by tube bus or any other means of transportation from the No. Sixteen Hotel and the staff was always welcoming. It felt more like being home than a hotel. The amenities were also great. Would stay there again in a heartbeat and will recommend it to anyone traveling to London.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. The location was steps from South Kensington tube station which serves three lines yet the hotel is quiet and tranquil inside. The neighborhood is filled with restaurants we had the chance to eat at Ceru, Wright Brothers and Tapas Brendidas for dinners. All were excellent. The pub across the street is lively and a good place for a pint after a day of busy activities. Many local patrons bring their dogs which we loved as we ere missing our own puppy. The service at the hotel was exceptional and every detail was thought of to make your stay welcoming. We stayed for a week and will definitely be back next time we’re in London.
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amenities were first class. Our room was lovely. We have always like the Kit Kemp interiors. The staff were delightful and so helpful. Without a doubt one of the highlights of our stay. The only thing we would say is that the food was not quite up to standard. and our breakfasts were not terribly warm although the coffee was wonderful with very generous portions on request. I asked for pancakes one morning for breakfast and they came cold and incredibly burnt and I’m not sure what their definition of maple syrup was! Otherwise a wonderful stay.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and so helpful. The hotel itself so beautiful and unique. The afternoon tea was exceptional in the gorgeous garden. I strongly recommend this boutique hotel.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, great service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oasis I. The middle of London. Excellent ac during the heatwave.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

julia

Perfect hotel. You won’t be disappointed.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this property before and enjoy the small homey feel of this hotel.
Verified review

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Staff members were incredibly helpful. Only slight complaint was that maintenance work was being carried out first thing in the morning and we could here everything in the room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel.
Stayed 5 nights in Apr 2025