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Novotel London West

4.0 star property
Hotel with 2 restaurants, 6-minute walk to Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

2 restaurants, breakfast, dinner served; Modern European cuisine
Sundeck
Bar (on property)
Exterior
Bar (on property)
In the heart of London, Novotel London West offers a tranquil retreat with a garden and dry cleaning services. Enjoy international cuisine at one of two on-site restaurants or unwind at the bar after working out in the gym. With free in-room WiFi, express check-out, and multilingual staff always ready to help.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1 Shortlands, Hammersmith, London, England, W6 8DR

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Natural History Museum - 8 min drive - 2.3 miles
  • Kensington Gardens - 9 min drive - 1.9 miles
  • Hyde Park - 10 min drive - 2.7 miles
  • Buckingham Palace - 17 min drive - 3.9 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪LEON - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪The Craft Beer Co. - ‬7 min walk
  • ‪Pure - ‬8 min walk

About this property

Novotel London West

Upscale hotel near Eventim Apollo
Located close to Natural History Museum and Kensington Gardens, Novotel London West provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and Modern European cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • A banquet hall, meeting rooms, and a ballroom
  • A front-desk safe, local meal delivery service, and ATM/banking services
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 630 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, mini fridges, and heating

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Holiday Inn Express London Hammersmith by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,023 reviews
Holiday Inn Express London Hammersmith by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is Novotel London West pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel London West?

Self parking is available for GBP 84 per day. Limited spots are available.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 40.00 (subject to availability).

What time is check-out at Novotel London West?

Check-out is at noon. Late check-out is available for GBP 40.00 (subject to availability).

Where is Novotel London West located?

Located in Hammersmith, this hotel is 0.3 mi (0.5 km) from Eventim Apollo and within 3 mi (5 km) of Kensington Gardens and Natural History Museum. Hyde Park and St. James Park are also within 6 mi (10 km). Hammersmith Station is 7 minutes by foot and Barons Court Underground Station is 7 minutes.

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Novotel London West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 456 out of 1006 reviews
Rating 8 - Good. 291 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chun Wah Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Eva Pabualan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent
Stayed 9 nights in Aug 2025

10/10 Excellent

Azhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice Hotel, perfect location. Free upgrade and staff were very nice.
Stayed 1 night in Jul 2025

8/10 Good

Norman Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only had a paid breakfast once, I'm not much into self-service.
Stayed 6 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Easy to walk to public transport. Staff friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is within 2 blocks from the underground. The hotel also was modern and fancy. The hotel bar and restaurant was great
Stayed 8 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very helpful check in staff, good location
Stayed 3 nights in May 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you want to be
Stayed 1 night in Apr 2025

8/10 Good

Trish

Great position in Hammersmith and overall a good hotel, just a few bits on cleanliness that could be improved, eg trays outside bedrooms seemed to be there for 24 hours.
Stayed 1 night in Aug 2025

10/10 Excellent

Eline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, and has a good service, food pillows and option in the ground floor for food and drinks. The gym it is good enough for couple of days.
Stayed 3 nights in Jul 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the bar area and staff very helpful excellent breakfast
Stayed 1 night in Dec 2024

6/10 Okay

Tiara

Liked: Amenities
The rooms need serious updates for safety reasons, but overall a decent stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, lovely rooms nice bar and a free sweet bar!
Stayed 1 night in Mar 2025

8/10 Good

mr kevin w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for going to see shows at the Apollo
Stayed 1 night in Mar 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Bhushan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for business as well as family stay
Stayed 6 nights in Nov 2024

4/10 Poor

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Check before you go to see if there are any events planned. The event that ran during my short stay, despite its good intentions, kept the staff so busy that one could not expect them to be superhuman beings, although they tried their best.
Stayed 3 nights in Aug 2025

8/10 Good

GRANT

Liked: Cleanliness, amenities, property conditions & facilities
Public areas excellent. However, rooms in need of renovation. Decor is dated.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect for what we needed

It was all that we wanted - close to the concert venue, clean, comfortable. Walls are quite thin, could easily hear people next door just talking but it wasn't a problem.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Novotel London West is the best in the West

Checking-in was excellent, helpful and professional (Ashish). Directed me to my room. Conference facility was great, comfortable bed for the night with good room supplies. Next day breakfast was excellent. Help to store my luggage for the day until the end of conference with smooth and easy check-out.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

I stayed with my family for an overnight stay. The hotel was in a walking distance from Hammersmith station. Rooms were decent. Breakfast was very good. Recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend made even better by the accommodation. Will use again when we visit London in the future.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that you needed was at hand Nicely decorated for Christmas The room was clean & comfortable. Staff were very polite & helpful. Would recommend highly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sukumar

Liked: Cleanliness, property conditions & facilities
The facility is renovated
Stayed 3 nights in Feb 2025

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