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Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Daily English breakfast (GBP 21.75 per person)
Lobby
Terrace/patio
Bar (on property)
Exterior

Popular amenities

  • Room service
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Sofa bed - double
Blackout drapes/curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Superior Twin Room, 2 Twin Beds, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express London Hammersmith by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,010 reviews
Holiday Inn Express London Hammersmith by IHG

About the neighborhood

Map
1 Shortlands, Hammersmith, London, England, W6 8DR

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Westfield London Shopping Centre - 3 min drive - 1.3 miles
  • Kensington Gardens - 5 min drive - 2.1 miles
  • Hyde Park - 7 min drive - 2.7 miles
  • Buckingham Palace - 10 min drive - 3.9 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪LEON Hammersmith - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

Upscale hotel near Eventim Apollo
Located close to Westfield London Shopping Centre and Kensington Gardens, Novotel London West provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Modern European cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • Concierge services, local meal delivery service, and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 630 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 55-inch LCD TVs with cable channels
  • Wardrobes/closets, mini fridges, and heating

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is Novotel London West pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel London West?

Self parking is available for GBP 84 per day. Limited spots are available.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 40.00 (subject to availability).

What time is check-out at Novotel London West?

Check-out is at noon. Late check-out is available for GBP 40.00 (subject to availability).

Where is Novotel London West located?

Located in Hammersmith and Fulham, this hotel is 0.3 mi (0.5 km) from Eventim Apollo and within 3 mi (5 km) of Westfield London Shopping Centre and Kensington Gardens. Hyde Park and Harrods are also within 3 mi (5 km). Hammersmith Station is 7 minutes by foot and Barons Court Underground Station is 7 minutes.

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Novotel London West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 450 out of 1014 reviews
Rating 8 - Good. 293 out of 1014 reviews
Rating 6 - Okay. 155 out of 1014 reviews
Rating 4 - Poor. 72 out of 1014 reviews
Rating 2 - Terrible. 44 out of 1014 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lorna

Liked: Cleanliness, amenities
My stay here was amazing. The accommodation and staff's attention to details and meeting every need or concern was commendable.
Stayed 6 nights in Jul 2025

10/10 Excellent

Azhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice Hotel, perfect location. Free upgrade and staff were very nice.
Stayed 1 night in Jul 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely convenient hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Chun Wah Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Apr 2025

6/10 Okay

Rachel

Property was fine, nothing to write home about but clean and tidy and met our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

keyvan

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in May 2025

10/10 Excellent

Eline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, and has a good service, food pillows and option in the ground floor for food and drinks. The gym it is good enough for couple of days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you want to be
Stayed 1 night in Apr 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The Reception staff was excellent The Recepionist Yosra was very helpful to get us earlier access to our room That was greatly appreciated by us after a 24 hour flight with early arrival in London Thanks for the great Service Yosra
Stayed 2 nights in Jul 2025

6/10 Okay

Tiara

Liked: Amenities
The rooms need serious updates for safety reasons, but overall a decent stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

Fabulous hotel with friendly staff. Great bars and ambiance throughout the whole hotel! We really enjoyed our stay and highly recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in friendly efficient personable staff. Very clean room, breakfast was very good
Stayed 1 night in Apr 2025

10/10 Excellent

Tetiwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, access to train and bus transportation, professional and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Perfect location excellent facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, lovely rooms nice bar and a free sweet bar!
Stayed 1 night in Mar 2025

10/10 Excellent

Trennia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay, great location. Close to underground station.The staff were very helpful and friendly! Definitely would stay again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to the tube and easy to get around.
Stayed 3 nights in Mar 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, quiet clean room, walking distance to Olympia
Stayed 1 night in Mar 2025

8/10 Good

GRANT

Liked: Cleanliness, amenities, property conditions & facilities
Public areas excellent. However, rooms in need of renovation. Decor is dated.
Stayed 1 night in May 2025

8/10 Good

mr kevin w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for going to see shows at the Apollo
Stayed 1 night in Mar 2025

6/10 Okay

Keith

Liked: Staff & service, amenities
Handy hotel, but preferred the quality of the Premier Inn nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Chun Wah Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good staff.
Stayed 1 night in Apr 2025

8/10 Good

Titus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quality to price ratio.

Hotel was just very fit for purpose. For the price , it seem an excellent quality .
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Tetsuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the London centre. Quiet room. Good service.
Stayed 1 night in Apr 2025