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Novotel London Waterloo

4.0 star property
Unwind with your family at this upscale retreat near iconic landmarks like Big Ben. Enjoy a meal together at Elements restaurant or explore fun activities in our playground.

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Photo gallery for Novotel London Waterloo

Minibar, in-room safe, desk, blackout drapes - Novotel London Waterloo (London)
Bar (on property) - Novotel London Waterloo (London)
Exterior - Novotel London Waterloo (London)
Exterior - Novotel London Waterloo (London)
Children's area - Novotel London Waterloo (London)
In the heart of London, Novotel London Waterloo offers a haven for families. Take advantage of the playground, arcade/game room, and on-site restaurant serving breakfast to dinner. Explore the nearby Westminster Abbey and Big Ben or relax in the garden. With free in-room WiFi, express check-out, and helpful staff praised by guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
Hair dryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Located in London City Centre, a neighborhood in London, Novotel London Waterloo is near a metro station. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Thames River. Traveling with kids? Make time for London Eye, or check out an event or a game at Royal Albert Hall. Guests love the hotel's location for the sightseeing. Visit our London travel guide
Map
113 Lambeth Road, London, England, SE1 7LS

What's nearby

  • London which includes a river or creek, street scenes and heritage architecture
    Thames River
    3 min walk - 0.2 miles
  • On the bright side, they probably have the best view of the parliament. #wewhotravel #lifeatexpedia #london #evening #england #uk
    St. Thomas' Hospital
    6 min walk - 0.4 miles
  • Westminster Abbey stands majestically in London under a clear sky surrounded by lush greenery
    Westminster Abbey
    12 min walk - 0.7 miles
  • London Eye sparkling against the twilight sky, showcasing the beauty of the English capital by the River Thames
    London Eye
    12 min walk - 0.7 miles
  • Majestic Big Ben and Houses of Parliament by the River Thames in London during a clear day
    Big Ben
    15 min walk - 0.8 miles

Getting around

  • Lambeth North Underground Station
    9 min walk
  • Vauxhall Station
    14 min walk
  • London City Airport (LCY)
    40 min drive

Restaurants

  • Park Plaza Riverbank Restaurant
    6 min walk
  • Florentine Trattoria
    8 min walk
  • Mezemiso
    5 min walk
  • Hotel Novotel London Waterloo Bar
    1 min walk
  • The Pineapple
    6 min walk

About this property

Novotel London Waterloo

Upscale family-friendly hotel near Westminster Abbey
Located close to Big Ben and London Eye, Novotel London Waterloo provides a coffee shop/cafe, a garden, and a playground. The on-site restaurant, Elements, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and free newspapers
  • Coffee/tea in the lobby, a vegetable garden, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 187 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

Is Novotel London Waterloo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 24 per night.

What time is check-in at Novotel London Waterloo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel London Waterloo?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Novotel London Waterloo located?

This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, London Eye, and Westminster Bridge. Big Ben and Westminster Abbey are also within 1 mi (2 km). Lambeth North Underground Station is 9 minutes by foot and Waterloo Underground Station is 16 minutes.

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Reviews

Novotel London Waterloo Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

10/10 Excellent

Bertram Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Bertram Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very , clean, great staff, very central location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Locksly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good view of Westminster Abbey and Big Ben
Stayed 3 nights in Jan 2026

8/10 Good

Marie Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nearby tourist attraction at reasonable cost
Stayed 4 nights in Jan 2026

10/10 Excellent

Florence Sue-Lune

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good buffet breakfast. Available transit and/or walkable to major tourist attractions.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Clean, spacious room, centrally located, walkable, close to bus stops and the river.
Stayed 5 nights in Nov 2025

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room.
Stayed 3 nights in Sep 2025

8/10 Good

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, comfortable bed, breakfast nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well located, with a bus stop right outside that takes you directly to Soho, which was extremely convenient. Check-in was fast and smooth, and we were pleasantly surprised to be accommodated with an early check-in. The room was spacious, spotless, and very comfortable. Overall, our stay was perfect and we would definitely recommend this hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms, the staff was absolutely wonder and so accommodating! We enjoyed bei by able to walk to nearby shops, parks and tourist attractions. Will definitely stay again someday!
Stayed 2 nights in Jul 2025

8/10 Good

Michelle Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, walkable to most major attractions, staff friendly and helpful would definitely stay again if ever back in this area.
Stayed 6 nights in Aug 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good central location. near many transport options or walking
Stayed 3 nights in Oct 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean, modern, good breakfast, conveniente location. Would definitwly stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shruthii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and AC
Stayed 3 nights in Oct 2025

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff and super clean everywhere.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to places we needed to be and bud route is across the street bike rental is convenient as well. Very clean and felt safe
Stayed 4 nights in Sep 2025

10/10 Excellent

LIANA-MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area,
Stayed 3 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish central hotel, well connected to public transport links and walkable to Westminster and the London Eye. We loved it!
Stayed 2 nights in Sep 2025

8/10 Good

Kin-Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is within walking distance to some of the key attractions
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, family friendly
Stayed 3 nights in Apr 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel, good location. Nice room, slight wear in the bathrooms which could be improved. Nice comfortable beds. Overall a great base for visiting the sights of London.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definely my family will come back. Better than Novotel Rungis in Paris.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yanfang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to visit in London. Recommended it!
Stayed 2 nights in Jul 2025

8/10 Good

NUTAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - Location, Location, Location! Close to all tourist spots! Room we booked (executive) was good size for 3 people! Comfortable, Great Customer Service! Cons - AC was not great… we got some fans though! Food was blah!
Stayed 4 nights in Sep 2025