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Novotel London Waterloo

4.0 star property
Unwind with your family at this upscale retreat near iconic landmarks like Big Ben. Enjoy a meal together at Elements restaurant or explore fun activities in our playground.

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Photo gallery for Novotel London Waterloo

A modern hotel room with a large bed, bedside tables, a desk, a mirror, a TV, and a bathroom visible through an open door. - Novotel London Waterloo (London)
Exterior - Novotel London Waterloo (London)
A modern lounge area with a central fireplace, wooden bookshelves, and comfortable seating. - Novotel London Waterloo (London)
A modern lobby with high ceilings, large columns, and contemporary seating areas. - Novotel London Waterloo (London)
A hotel with a brick facade, multiple balconies, and a sign reading "NOVOTEL". - Novotel London Waterloo (London)
In the heart of London, Novotel London Waterloo offers a haven for families. Take advantage of the playground, arcade/game room, and on-site restaurant serving breakfast to dinner. Explore the nearby Westminster Abbey and Big Ben or relax in the garden. With free in-room WiFi, express check-out, and helpful staff praised by guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, and a TV.

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(49 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

A modern hotel room with a large bed, bedside tables, a desk, and a flat-screen TV.

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

A hotel room with a large bed, a sofa, a small table, and a TV.

Superior Room, 1 Queen Bed with Sofa bed (Premium)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, a desk, and a TV.

Superior Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(44 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a TV, and a window with curtains.

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, bedside tables, a desk, and a flat-screen TV.

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Novotel London Waterloo is near a metro station. Oxford Street and Borough Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and River Thames. Traveling with kids? Make time for London Eye, or check out an event or a game at Royal Albert Hall. Guests love the hotel's location for the sightseeing. Visit our London travel guide
Map
113 Lambeth Road, London, England, SE1 7LS

What's nearby

  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    2 min walk - 0.1 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    4 min walk - 0.3 miles
  • A bridge with people walking, a red double-decker bus, and the Big Ben clock tower in the background.
    Westminster Bridge
    11 min walk - 0.6 miles
  • A large Gothic cathedral with intricate stonework, pointed arches, and a large rose window.
    Westminster Abbey
    12 min walk - 0.7 miles
  • A large Ferris wheel, a historic building with blue lighting, and a green tower.
    London Eye
    14 min walk - 0.8 miles

Getting around

  • Lambeth North Underground Station
    9 min walk
  • Vauxhall Station
    14 min walk
  • London City Airport (LCY)
    40 min drive

Restaurants

  • Park Plaza Riverbank Restaurant
    6 min walk
  • Florentine Trattoria
    8 min walk
  • River Restaurant (House Of Lords)
    12 min walk
  • The Hercules
    8 min walk
  • 2 Love Tea And Coffee
    4 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 24 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Novotel London Waterloo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 24 per night.

What time is check-in at Novotel London Waterloo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel London Waterloo?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Novotel London Waterloo located?

This family-friendly London hotel is located in the historical district, within a 15-minute walk of Westminster Bridge, London Eye, and Westminster Abbey. Big Ben and River Thames are also within 1 mi (2 km). Lambeth North Underground Station is 9 minutes by foot and Waterloo Underground Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel London Waterloo Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 531 out of 1008 reviews
Rating 8 - Good. 306 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

GILMAR RODRIGUES DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand-new facilities, spotless rooms, friendly and helpful staff, and an excellent location. I had a great stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the London Eye, Parliament, Big Ben, and Southbank. Great and helpful staff, great breakfast.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the room, it was clean, staff were most helpful, breakfast and bar were more than great, it was an all around great experience..... Audrey Westwood-Pynn
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service
Great location, not far from public transportation. Friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Having AC was magnificent.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Renée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was do close to everything! It was clean, comfortable, and we always looked forward to breakfast.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Food was really good, great breakfast as well. Very conveniently located. Highly recommend this property.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again. It is a little removed from sites but reasonably priced. We enjoyed the restaurant. There were a couple of cafes nearby. Transportation was about a half mile away.
Stayed 5 nights in May 2026
Verified review

8/10 Good

edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Azir

Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff, convenient central location near to London Eye.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Friendly and helpful staff. Breakfast was solid. Would definitely stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Franceline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and overall good service.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Great location.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Robert Dale

Liked: Cleanliness, staff & service, amenities
The location was amazing with tube, Eye and Big Ben just a 15-20 min walk away. Room was a little small for 3 people but we were able to make do. Would definitely stay again for location alone.
Stayed 9 nights in May 2026
Verified review

6/10 Okay

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location was excellent, just a 10 minute walk from Waterloo Station, making it incredibly convenient for getting around London and sightseeing. Unfortunately, the breakfast buffet was below expectations, with limited variety and quality compared to other hotels in a similar price range. The room layout was also quite unusual, with the toilet being completely separate from the sink and shower. While this may suit some guests, I found it impractical and less convenient for everyday use.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Bertram Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, great location
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Bertram Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very , clean, great staff, very central location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mei Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that Novotel location incorporated filtered water stations per floor. Good amenity addition!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Locksly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good view of Westminster Abbey and Big Ben
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Marie Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nearby tourist attraction at reasonable cost
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed to many attractions and metro transportation. I enjoyed and recommended your property.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, comfortable bed, breakfast nice
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Clean, spacious room, centrally located, walkable, close to bus stops and the river.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Michelle Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, walkable to most major attractions, staff friendly and helpful would definitely stay again if ever back in this area.
Stayed 6 nights in Aug 2025