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Novotel London Tower Bridge

Property class: 4

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Photo gallery for Novotel London Tower Bridge

A modern hotel lobby with leather seating, a reception desk, and decorative lighting. - Novotel London Tower Bridge (London)
A modern bathroom with a glass-enclosed shower, a white sink, and a vanity with a mirror. - Novotel London Tower Bridge (London)
The exterior of Novotel Tower Bridge hotel with a modern facade, large windows, and a welcoming entrance. - Novotel London Tower Bridge (London)
A restaurant interior with a stone wall, wooden tables, leather booths, and hanging light fixtures. - Novotel London Tower Bridge (London)
A hotel room with a round table, two chairs, a sofa, a zebra-patterned rug, and a large wall mural. - Novotel London Tower Bridge (London)
A short walk from Tower of London and Tower Bridge, Novotel London Tower Bridge provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Keepers Restaurant, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a laptop, a chair, a sofa, and a lamp.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a sofa.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed

A modern hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, a desk, a TV, a desk lamp, a nightstand, a mirror, and a wall with a galaxy-themed mural.

Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, Novotel London Tower Bridge is near a metro station. The British Museum and The Arena are cultural highlights, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Excel London or Emirates Stadium. Guests appreciate the hotel's convenience to public transportation: Tower Hill Station is just steps away and Tower Gateway DLR Station is 4 minutes by foot. Visit our London travel guide
Map
10 Pepys Street, London, England, EC3N 2NU

What's nearby

  • A sunset over a river with a camera on a tripod capturing the scene.
    Financial District
    1 min walk - 0.0 miles
  • A historic stone castle with a large arched entrance, a tall tower, and a weather vane.
    Tower of London
    2 min walk - 0.1 miles
  • A historic castle with towers and a river in the foreground.
    River Thames
    6 min walk - 0.4 miles
  • A modern glass structure with a panoramic view of a cityscape.
    Sky Garden
    6 min walk - 0.4 miles
  • The Tower Bridge in London, featuring two towers, a central arch, and suspension cables.
    Tower Bridge
    9 min walk - 0.5 miles

Getting around

  • Fenchurch Street Station
    2 min walk
  • Tower Hill Station
    2 min walk
  • London City Airport (LCY)
    26 min drive

Restaurants

  • canteenM
    2 min walk
  • Savage Garden
    1 min walk
  • The Liberty Bounds (Wetherspoon)
    2 min walk
  • Cento Alla Torre
    3 min walk
  • cloudM Tower of London
    2 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Bar Lounge
  • Keepers Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator (31 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Novotel London Tower Bridge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Novotel London Tower Bridge?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel London Tower Bridge?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel London Tower Bridge located?

Located in London City Centre, this hotel is within a 15-minute walk of Tower of London, Tower Bridge, and Liverpool Street. London Bridge and St. Paul's Cathedral are also within 1 mi (2 km). Fenchurch Street Station is only a 2-minute walk and Tower Hill Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel London Tower Bridge Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, staff were so nice and helpful - the 24 hr fitness and wellness centre is great after a long day! Location is great.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, comfortable, quiet and in a great location.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Thiago Leoncio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people there!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Great service from staff at the hotel and the restaurant. Very convenient location, a stones throw from the Tower, other landmarks and local pubs and restaurants. The only problem was the worn out curtains.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, comfortable beds. Excellent location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in process, polite and accommodating staff. Clean and comfortable room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Breakfast was great. Very walkable to all the best places in town. The tube was only a 1/2 block away.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
It was a nice hotel although I don't think I'd stay here again, due to a couple of issues. Location was good but the room had its quirks. The shower and toilet were in the room with mirrored glass but, you could see the person in the shower from the room which, I didn't like. Also, the sink to wash your hands was in the bedroom. The sofa bed for my daughter had a dent right through the middle. Breakfast was decent although the orange juice wasn't very nice it was a if they water it down.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great problem solving. Good food. Room was great other than it’s a glass wall between the bedroom and washroom so at night the washroom light lit up the bedroom waking my spouse. But all made better by the close by London Tower Castle & Bridge! Walkable eats & drinks. Great spot.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was central to many London site, including the Tube access.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect and the hotel is beautiful!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very clean. Only a few mins walk to tube station. Bar staff very nice too
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good location. London Tower is only a few steps away. We stayed at the third floor on first night which was smaller and sink wasn’t working properly. We moved to 4th floor on second night and it was good. Would recommend this place to a friend.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
The room and location were fantastic - a little annoyed at the workmen who were there during the week drilling and making noise - at one point right outside my door. Other than that it was a wonderful stay and the staff were brilliant
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lauran

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Great staff!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Raymond Arthur

Liked: Cleanliness, staff & service
Location was unbeatable. Staff was attentive and friendly. Breakfast was delicious and filling. Coffee was top notch. Dislikes- only one restaurant on site, room service was iffy- one order was cancelled because “no one was working the kitchen” when we only ordered a slice of cheesecake. Also, we gave a lot of money to the hotel across the street because there was no snack bar in the hotel. That money could have stayed with Novotel.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great staff, very helpful and clean room with nice firm beds.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Chin Ling

Liked: Cleanliness, staff & service, amenities
It was a great experience staying at Novotel London Tower Bridge. Breakfast was good and location is perfect
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and friendly.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

GINNA

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very helpful. I like their buffet breakfast and their restaurant. You don't have to go out after a hectic day tour. You can just eat in their hotel restaurant. Food were good and so with price. The only thing we hate was their bathroom sink. It's not draining properly. It took forever. Soo disgusting.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to several stations but not so easy to get to London Bridge Station. Several eat our and food outlets close by. Check in was seamless. There was some maintenance work noise on 2 of our 8 day stay. The room facilities are as listed. Convenient empty fridge we could use and water filling stations on each floor. Towels and beddings were good too. Reception staff were helpful when we asked for help navigating train transport disruptions on our departure date. Thank you!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to this property a couple of times now and find the rooms very nice and the staff are lovelt too.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities
Flawless, clean, modern, and excellent location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities
All good, nothing negative to say, nice location, clean room, kind staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Cierra

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, beds were clean and comfortable and the hotel staff was courteous, helpful, and engaging. We enjoyed our stay at the Novotel Tower Bridge. We will definitely stay at a Novotel again.
Stayed 3 nights in Nov 2025