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Novotel London Canary Wharf Hotel

4.0 star property
Eco-certified hotel with a fitness center and a sauna

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Photo gallery for Novotel London Canary Wharf Hotel

Located in a vibrant urban area, the Novotel hotel features a striking modern design.
Relax in a spacious lounge area with sofas and chairs, surrounded by city views and industrial-style lighting.
Relax and unwind in our stylish lobby, featuring a bar area, lounge seating, and ample lighting.
Work out in style with a punching bag and weight training area.
Enjoy a panoramic city view from the spacious seating area with leather sofas and armchairs.

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

Superior Room, 2 Twin Beds, Accessible | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Studio, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed (Premium)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Eco-friendly toiletries
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
40 Marsh Wall, London, England, E14 9TP

What's nearby

  • O2 Arena - 4 min drive - 1.9 miles
  • ExCeL Exhibition Centre - 7 min drive - 2.9 miles
  • Tower of London - 8 min drive - 2.7 miles
  • Tower Bridge - 9 min drive - 2.9 miles
  • London Bridge - 11 min drive - 3.5 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Bagel Factory - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Five Guys Canary Wharf - ‬7 min walk
  • Bōkan

About this property

Novotel London Canary Wharf Hotel

Upscale eco-certified hotel near Thames River
At Novotel London Canary Wharf Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Canary Coffee, the on-site coffee shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), express check-out, and secured bicycle storage
  • Meeting rooms, concierge services, and smoke-free premises
  • A computer station, a front-desk safe, and a vegetable garden
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 313 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel have a pool?

Yes, this property has an indoor pool.

Is Novotel London Canary Wharf Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novotel London Canary Wharf Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Novotel London Canary Wharf Hotel?

Check-out is at noon.

Where is Novotel London Canary Wharf Hotel located?

Located in Canary Wharf, this eco-certified hotel is 0.7 mi (1.1 km) from Thames River and within 3 mi (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower of London and Tower Bridge are also within 3 mi (5 km). Heron Quays DLR Station is 6 minutes by foot and South Quay DLR Station is 6 minutes.

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Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1013 reviews
Rating 8 - Good. 249 out of 1013 reviews
Rating 6 - Okay. 73 out of 1013 reviews
Rating 4 - Poor. 34 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

HALA

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, friendly staff, and quite area.
Stayed 1 night in Jun 2025

10/10 Excellent

olasunbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

F

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay no problems and easy check in
Stayed 1 night in May 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff are very helpful and breakfast was excellent
Stayed 1 night in Jun 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a business stay in Canary Wharf.
Stayed 1 night in Mar 2025

6/10 Okay

Nada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Perfect area
Stayed 1 night in Jul 2025

10/10 Excellent

Saajan

Good room
Stayed 2 nights in May 2025

8/10 Good

Aayushi Dipakkumar

Liked: Cleanliness
Disliked: Staff & service
I liked that it was quiet and close to canary wharf shopping. The rooms were not the most clean as carpet looked dirty.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Great hotel with a pool and a sauna! Beautiful rooms with a nice view on the Canary Wharf. We liked how clean and tidy it was. I recommend this hotel to someone who would like a getaway from the daily routine with addition of amazing pool and gym.
Stayed 1 night in Jun 2025

10/10 Excellent

Sulaiman

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience.
Stayed 1 night in May 2025

6/10 Okay

Melvin

Liked: Cleanliness, staff & service, amenities
I’ve been going for 2 years and the hotel and staff are brilliant it’s also a nice walk to the tube.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great design with rooftop bar amazing views over London
Stayed 2 nights in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean, good service
Stayed 2 nights in May 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect. a view from the 22nd floor is amazing
Stayed 1 night in May 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. We went to a concert and was easy to get to the O2 Nice and clean hotel and the staff were helpful and welcoming
Stayed 1 night in Apr 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Hotel is 10/10 with incredible views of London. There’s not a lot of late night options around but there’s a handful of great restaurants for dinner options. Great stay for O2 arena events.
Stayed 4 nights in Mar 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for over five nights and had a pleasant experience. Although we didn’t use most of the facilities, the hotel is in a lovely neighborhood. It’s just a 7-minute walk to a shopping mall and the Underground, which made getting around very convenient. The staff were friendly and helpful throughout our stay. One thing to note: there’s no washer/dryer on-site, and the laundry service that offered by the hotel is too expensive for us, so we googled and found an online laundry service called LaundryHeap and decided to give it a try based on the positive reviews. It was very convenient and reasonably priced at $2.99 per kg with delivery included. Overall, not bad at all. We’d definitely choose to stay at Novotel again on our next trip to London.
Stayed 6 nights in Jul 2025

10/10 Excellent

CHI WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
Stayed 3 nights in Apr 2025

8/10 Good

Yui

Liked: Cleanliness
The room was relatively clean. The rooftop had a beautiful view
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Amenities
Smooth check in and check out. Room was clean and quiet.
Stayed 1 night in Apr 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Handy location and pleasant, efficient staff. The room was adequate but needs more attention to detail for the price point. Bed and bedding are thin, tired and more of a Travelodge standard, curtains don't close sufficiently to block out light, shower extremely low pressure, shower gel and other toiletries were not adequately stocked.
Stayed 1 night in May 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to all amenities
Stayed 2 nights in Mar 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
The area was quite pleasant and quiet but with easy access to public transport. Check in was quick and easy. Staff were friendly and helpful. They were quick to respond to a minor room issue. Would certainly book again for a future trip to London.
Stayed 2 nights in Apr 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for what we need
Stayed 1 night in Apr 2025