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Novotel London Canary Wharf Hotel

4.0 star property
Eco-certified hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Novotel London Canary Wharf Hotel

Front of property
1 bedroom, in-room safe, laptop workspace, iron/ironing board
Property amenity
Cocktail bar
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Double Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

Superior Room, 2 Twin Beds, Accessible | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium) | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Twin Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
40 Marsh Wall, London, England, E14 9TP

What's nearby

  • O2 Arena - 4 min drive - 1.9 miles
  • ExCeL Exhibition Centre - 7 min drive - 2.9 miles
  • Tower of London - 8 min drive - 2.7 miles
  • Tower Bridge - 9 min drive - 2.9 miles
  • London Bridge - 11 min drive - 3.5 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 6 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Bagel Factory - ‬7 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Obicà - ‬5 min walk
  • ‪Five Guys Canary Wharf - ‬7 min walk
  • Bōkan

About this property

Novotel London Canary Wharf Hotel

Upscale eco-certified hotel near Thames River
At Novotel London Canary Wharf Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Canary Coffee, the on-site coffee shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), express check-out, and concierge services
  • Meeting rooms, a banquet hall, and bicycle parking
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 313 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel have a pool?

Yes, this property has an indoor pool.

Is Novotel London Canary Wharf Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novotel London Canary Wharf Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Novotel London Canary Wharf Hotel?

Check-out is at noon.

Where is Novotel London Canary Wharf Hotel located?

Located in Canary Wharf, this eco-certified hotel is 0.7 mi (1.1 km) from Thames River and within 3 mi (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower of London and Tower Bridge are also within 3 mi (5 km). Heron Quays DLR Station is 6 minutes by foot and South Quay DLR Station is 6 minutes.

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Novotel London Canary Wharf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff are very helpful and breakfast was excellent
Stayed 1 night in Jun 2025

6/10 Okay

Melvin

Liked: Cleanliness, staff & service, amenities
I’ve been going for 2 years and the hotel and staff are brilliant it’s also a nice walk to the tube.
Stayed 3 nights in May 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean, good service
Stayed 2 nights in May 2025

10/10 Excellent

Cornelia

Liked: Cleanliness, amenities, property conditions & facilities
everything was perfect. a view from the 22nd floor is amazing
Stayed 1 night in May 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Hotel is 10/10 with incredible views of London. There’s not a lot of late night options around but there’s a handful of great restaurants for dinner options. Great stay for O2 arena events.
Stayed 4 nights in Mar 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Handy location and pleasant, efficient staff. The room was adequate but needs more attention to detail for the price point. Bed and bedding are thin, tired and more of a Travelodge standard, curtains don't close sufficiently to block out light, shower extremely low pressure, shower gel and other toiletries were not adequately stocked.
Stayed 1 night in May 2025

8/10 Good

Yui

Liked: Cleanliness
The room was relatively clean. The rooftop had a beautiful view
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Amenities
Smooth check in and check out. Room was clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
The area was quite pleasant and quiet but with easy access to public transport. Check in was quick and easy. Staff were friendly and helpful. They were quick to respond to a minor room issue. Would certainly book again for a future trip to London.
Stayed 2 nights in Apr 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for what we need
Stayed 1 night in Apr 2025

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience to all amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Nice place very good only a 10m walk to tube station
Stayed 3 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel and spa, restaurant very expensive so we didn’t eat there. Amazing views and great location, 10 minute walk from the tubes and a shopping centre.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner enjoyed his stay for his birthday would do it again
Stayed 1 night in Feb 2025

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, easy, clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Clare

Liked: Staff & service

Another excellent stay at the Novotel CAW.

Another super few nights at the Novotel CAW, looking over the city of London. The rustic look of the hotel and the spacious room upon the 34th level always make us happy to return. Check in and out was fast, with breakfast also fantastic. Another fantastic stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Liam

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing Stay

My stay at the Novotel was amazing, we stayed on the 32nd Floor in the executive double with city view and the view of the city at night is amazing, only downside to my stay was the privi glass on the bathroom was broke so had no privacy.
Stayed 1 night in Feb 2025

6/10 Okay

Ketan

Liked: Staff & service
Disliked: Cleanliness
The hotel is well situated and looks great. There were issues as the water was cold, the TV did not work, there was only one Tea Bag in a room for 2 and one of the bath towels had black marks on it. I would definitely not stay there again for the price you pay.
Stayed 1 night in Apr 2025

2/10 Terrible

Jeanette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was completely disappointed about this hotel. To the point we checked out a day early. The rooms are horrible, nasty scratchy ugly covers over the sofa, lumpy hard pillows and the Reception area was very dusty and dirty. Grumpy, miserable staff who barely looked at you. NEVER AGAIN!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good amazing service and help had such a lovely amazing time
Stayed 1 night in Dec 2024

10/10 Excellent

Kahmal

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was great
Stayed 2 nights in Jan 2025