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Novotel London Canary Wharf Hotel

4.0 star property
Travelers relax in the rooftop garden of this London hotel while enjoying dishes prepared with fresh ingredients from the on-site vegetable garden

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Cocktail bar - Novotel London Canary Wharf Hotel (London)
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Cocktail bar - Novotel London Canary Wharf Hotel (London)
Front of property - Novotel London Canary Wharf Hotel (London)
In-room safe, laptop workspace, iron/ironing board, free WiFi - Novotel London Canary Wharf Hotel (London)
The eco-certified Novotel London Canary Wharf, near Tower Bridge, offers an urban retreat. Start your day with breakfast at Canary Coffee, then unwind in the sauna or indoor pool. Multilingual staff provide attentive service, and free WiFi keeps you connected throughout your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Room, 1 Double Bed (Premium)

Executive Room, 1 Double Bed (Premium) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Room, 1 Double Bed (Premium)

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(61 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Studio, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed, City View

Superior Double Room, 1 Double Bed, City View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Accessible

Superior Room, 2 Twin Beds, Accessible | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Canary Wharf, a neighborhood in London, Novotel London Canary Wharf Hotel is in a shopping district and near the airport. Brick Lane and Liverpool Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit London Eye and Madame Tussauds Wax Museum. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Visit our London travel guide
Map
40 Marsh Wall, London, England, E14 9TP

What's nearby

  • One Canada Square which includes a city and a skyscraper
    One Canada Square
    6 min walk - 0.4 miles
  • Canary Wharf featuring interior views, night scenes and a park
    Crossrail Place Roof Garden
    9 min walk - 0.5 miles
  • London which includes a river or creek, street scenes and heritage architecture
    Thames River
    9 min walk - 0.5 miles
  • Billingsgate Market
    10 min walk - 0.6 miles
  • Museum of London Docklands
    11 min walk - 0.6 miles

Getting around

  • Limehouse Station
    4 min drive
  • Heron Quays DLR Station
    7 min walk
  • London City Airport (LCY)
    20 min drive

Restaurants

  • Starbucks
    7 min walk
  • No. 35 Mackenzie Walk
    7 min walk
  • Obicà
    5 min walk
  • The Henry Addington
    6 min walk
  • Bōkan 37

About this property

Novotel London Canary Wharf Hotel

Upscale hotel near Thames River
At Novotel London Canary Wharf Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Canary Coffee, the on-site coffee shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), express check-out, and a vegetable garden
  • An elevator, bicycle parking, and a computer station
  • A banquet hall, meeting rooms, and smoke-free premises
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 313 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BOKAN 37
  • BOKAN 38
  • BOKAN 39
  • Canary Coffee

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room
  • High-pile carpet in room

More

  • 100% renewable energy
  • 39 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London

Frequently asked questions

Does Novotel London Canary Wharf Hotel have a pool?

Yes, this property has an indoor pool.

Is Novotel London Canary Wharf Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Novotel London Canary Wharf Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Novotel London Canary Wharf Hotel?

Check-out is at noon.

Where is Novotel London Canary Wharf Hotel located?

Located in Canary Wharf, this hotel is 0.2 mi (0.3 km) from Thames River and within 3 mi (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower Bridge and Tower of London are also within 3 mi (5 km). Heron Quays DLR Station is 7 minutes by foot and South Quay DLR Station is 7 minutes.

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Reviews

Novotel London Canary Wharf Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Isobel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!! Lovely pool and clean room :)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Loved the location & the view from the room. Staff were lovely too!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Great room with city view, friendly and helpful staff 😃
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kurtis

Liked: Cleanliness, amenities, property conditions & facilities
Lovely surroundings and very close to where I needed to be. Some amazing views from the room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
staff was helpful, the breakfest served was amazing and had a pool and sauna that we very much enjoyed
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
The hotel room was ok. I know it’s not there fault but paid extra for 2 rooms with views only to have views blocked by cranes staff were very friendly
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Mold around shower / bath area. not too bad but still visible. free water in can was interesting. decent view.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, great location and really good brekkie. Would stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Abu-Bakarr

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast and staff are brilliant
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities and a really convenient location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Grisbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was amazing. Good location, good hotel, nice rooftop and vibes. However, if you have an IPhone, screen share will not work, internet was super slow when you try to play YouTube. Theirs is no parking garage for your car. Didn’t have hot water and they did offer me an upgrade but it was a way smaller room with a view. Other than this few issues, everything else was good. Will def stay here again.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Haneefah Adekemi

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and had nice guest service.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great rooms and easy walking distance for the train station.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Room spotless, bed comfy and lovely breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mari

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and fantastic view
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is fab! Nothing was a problem, great location and even got a free upgrade! Can’t fault this hotel will definitely be coming back.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Room was super, spacious and clean with a great view. Breakfast a bit chaotic with a poor choice and very overpriced I felt compared to other hotels.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room , bed was huge and so comfy . Staff were very helpful & friendly on check in
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very east to get to
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such an amazing stay, the views are amazing, all staff are so lovley, everything is so close and can get an uber anywhere, will definitely be coming back
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful. Lovely swimming pool. Comfy beds. Nice spacious room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

oluwatobi A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely greeting. Friendly staff
Stayed 2 nights in Nov 2025