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Novotel London Brentford

4.0 star property
Eco-certified hotel with a fitness center and a sauna

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Photo gallery for Novotel London Brentford

Indoor pool
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast for a fee
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Eco-friendly toiletries
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - double
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Great West Road, Brentford, England, TW80GP

What's nearby

  • Syon Park - 15 min walk - 0.8 miles
  • Royal Botanic Gardens, Kew - 15 min walk - 0.8 miles
  • Twickenham Stadium - 8 min drive - 3.7 miles
  • Richmond Park - 8 min drive - 3.1 miles
  • Wembley Stadium - 12 min drive - 6.2 miles

Getting around

  • Brentford Station - 8 min walk
  • South Ealing Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Galata Pera Restaurant - ‬12 min walk
  • ‪Ing Thai - ‬11 min walk
  • ‪The Black Dog Beer House - ‬8 min walk
  • ‪The Globe - ‬7 min walk

About this property

Novotel London Brentford

Upscale eco-certified hotel near Syon Park
Located close to The Musical Museum and London Museum of Water and Steam, Novotel London Brentford provides a grocery/convenience store, a terrace, and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Elements, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, concierge services, and a front-desk safe
  • A banquet hall, a vegetable garden, and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 202 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with cable channels
  • Free infant beds, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,960 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Frequently asked questions

Does Novotel London Brentford have a pool?

Yes, this property has an indoor pool.

Is Novotel London Brentford pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel London Brentford?

Self parking is available for GBP 15 per night.

What time is check-in at Novotel London Brentford?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Novotel London Brentford?

Check-out is at noon.

Where is Novotel London Brentford located?

Situated near the airport, this eco-certified hotel is within a 15-minute walk of Gtech Community Stadium, The Musical Museum, and London Museum of Water and Steam. Syon Park and Royal Botanic Gardens, Kew are also within 2 mi (3 km). Brentford Station is 8 minutes by foot and South Ealing Underground Station is 16 minutes.

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Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1009 reviews
Rating 8 - Good. 266 out of 1009 reviews
Rating 6 - Okay. 71 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 45 out of 1009 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Very easy to get to and set very close to Kew and the gardens. Lovely set up with sauna and smimming pool and gym
Stayed 1 night in May 2025

10/10 Excellent

Marcos

Amazing stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Eniola

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very amazing cleaning pool nice breakfast clean room everything is perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Valecia

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel was beautiful but
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable stay

Clean and comfortable stay. Ideal location for what I needed. Restaurant service and food were really good too.
Stayed 1 night in Jan 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay, staff where great with the kids
Stayed 3 nights in Oct 2024

6/10 Okay

Simon

Disliked: Staff & service
No air con, poor bed and unhelpful staff. Won’t be staying again.
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2024

10/10 Excellent

Reanne

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay there
Stayed 1 night in Aug 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel and staff were great!
Stayed 3 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very brief but comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and efficient check in Breakfast was good with a lotof variation of food
Stayed 2 nights in Nov 2024

10/10 Excellent

mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I have always enjoyed our stay. We love the amenities and the rooms are great.
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for twickenham visits

Fabulous. Returning for 3rd trip. Really enjoyed our trip. Only 2 nights but will definitely return
Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
the location
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Brentford has changed hugely over the last 10 years and this hotel is very good. Perfect location for Heathrow and exploring west london
Stayed 1 night in Nov 2024

10/10 Excellent

Kehinde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested for an early check-in prior to my arrival, and I was surprised at how seamless it was handled. The staff are all very friendly and helpful. I would absolutely recommend this hotel to everyone looking for a place to stay while in London.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Received a free upgrade and the guest services was extremely friendly and attentive. The sauna and pool were just what I needed. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Good base for exploring London it two young children
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service.

Thank you Georgia. Exceptional service. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , clean and good service we will be coming back in the New Year!! Craig
Stayed 2 nights in Dec 2024