View all photos for Basic Double Room, Shared Bathroom
Basic Double Room, Shared Bathroom
Sleeps 2
1 Double Bed
Free WiFi
View all photos for Single Room, Shared Bathroom
Single Room, Shared Bathroom
Sleeps 1
1 Twin Bed
Free WiFi
About the neighborhood
Located in Newham neighborhood, Metro Star is connected to a shopping center. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Westfield Stratford City and Brick Lane. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or London Stadium. Visit our London travel guide
Check-in start time: 11:30 AM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: GBP 5 for check-in between 11 PM and 10:00 AM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-in fee: GBP 5 for check-in between 11 PM and 10:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Metro Star pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This guest house doesn't offer parking.
What time is check-in at Metro Star?
Check-in start time: 11:30 AM; Check-in end time: midnight. Late check-in is available from 11 PM–
10:00 AM for a fee of GBP 5.
What time is check-out at Metro Star?
Check-out is at 10:30 AM.
Where is Metro Star located?
Located in Newham, this guesthouse is within 3 mi (5 km) of Westfield Stratford City, ExCeL Exhibition Centre, and River Thames. Queen Elizabeth Olympic Park and ABBA Arena are also within 3 mi (5 km). Plaistow Underground Station is 6 minutes by foot and Upton Park Underground Station is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Metro Star Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
For the price, it was just what we needed. A clean place to rest our heads for one night! It was a bit shabby however with light fittings falling off and stains on walls. Plug access was an issue as they all seemed to be behind desks or tje bed headboard. Internet was also very weak and often not accessible...however we have unlimited data so wasn't an issur for us.
Das Zimmer war eher von der kleinen Sorte, und obwohl ständig zwei Heizungen im Einsatz waren, wurde es nachts sehr Kühl im Zimmer. Die Dusche wurde gar nicht geheizt und war dementsprechend nicht nur kühl sondern regelrecht kalt. (Herbstzeit bei ca. 3° Aussen Nachttemperaturen) Als kurzfristige Unterkunft stimmt das Preis/Leistungsverhältniss.
Todo sucio, en las fotos parece que está en mejor estado. Las sábanas de la cama estaban manchadas y tuvimos problemas con insectos, en concreto con arañas. El baño muy pequeño y con accesorios rotos y oxidados.
Antonio
Stayed 2 nights in Oct 2019
Verified
2/10 Terrible
Michal
Oct 9, 2019
Disliked: Staff & service
Brak kontaktu z obsługą, musiałem o 20:00 szukać innego hotelu. Hotel oddzwonił do mnie po 2 godzinach.
Michal
Stayed 1 night in Sep 2019
Verified
10/10 Excellent
Verified traveler
Oct 1, 2019
Liked: Cleanliness
From the agent to the hotel service was very good. I will visit your service again
Verified traveler
Stayed 4 nights in Sep 2019
Verified
6/10 Okay
George
Sep 24, 2019
Liked: Cleanliness, room comfort
Clean but noisy
The room was fine, clean and comfortable. The shower head attachment was broken making it hard to shower.
The problem was that someone was coming in and out between 10pm and past midnight, talking really loudly. That was not ok. Hope the manger doesn’t do this on a daily basis, making it hard for guests to sleep.
As soon as we entered the room, the room smelled of something bad. The toilet doors were also broken so could not lock the door. Bed sheet had someones blood on it. Would not stay there again.
Verified traveler
Stayed 1 night in Aug 2019
Verified
6/10 Okay
Verified traveler
Jul 14, 2019
Liked: Cleanliness, staff & service
Sehr netter und zuvorkommender landlord, Lage günstig uzu öffentlichen Verkehrsmitteln, Ausstattung ist bescheiden
The accommodation is poorly kept. I booked many days in advance to attend a conference in ExCeL. On arrival I was given Room 11 which is a loft-conversion and had to protest to be given a better room for the night. When I left for the conference following morning and came back to be re-accommodated it was to the same room to which even a 5-footer (5ft tall) will struggle to stay without repeatedly hitting his/her head on the roof. I had to call Hotels.com that night for a refund. Certainly not recommended.
the price was jacked up because of the concert we went to. So not great value for money. If it was the normal £42 then it would have been fine .
S
Stayed 1 night in Jun 2019
Verified
6/10 Okay
Verified traveler
May 5, 2019
Being grateful for A roof underneath your head is what you should be when at this place ! That’s all . Not top but again it’s better than sleeping on the street!
Good prices
This was a fantastic stay. The room was excellent value for money. I don't think I could have found anywhere else in this location in London for the price I paid. The gentlemen on the reception was really geat too. I would definitely recommend this hotel/B&B. Its also a great location to the Excel building with just a short bus journey away.
Verified traveler
Stayed 4 nights in Apr 2019
Verified
6/10 Okay
Nick
Mar 11, 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A £45 room
Can't expect too much for £45 but my room is definitely overdue a spruce up.
And could not connect to the internet in room No.1
Nick
Stayed 1 night in Mar 2019
Verified
8/10 Good
Laurent
Oct 8, 2018
Liked: Cleanliness, staff & service
Hôtel d'une dizaine de chambre. Attention pas toujours de salle de bain dans la chambre ! Et pas de petit déjeuner non plus.
Nous avions la chambre 8, et pas mal de choses déglinguées : poignée de porte, fenêtre, tuyau de douche, plafonnier mais c'est propre...
Par contre notre chambre était située côté rue et il y a du trafic même la nuit donc attention à ceux qui ont le sommeil fragile !!
I didn’t expect a hotel room with spider web all around the room and the chadanlier in the room. They don’t even have a customer service at the front door. I have to call for them three time at the front desk.
Telefonnummer bei Expedia, um das Hotel zu erreichen, stimmte nicht. Erst nach Nachforschungen im Internet war der "Rezeptionist" erreichbar. Umfunktioniertes Einfamilienhaus- grobe Mängel! Leuchte im Schlafzimmer absolut schief und absturzgefähret, Teppichboden erzählt seine eigene Geschichte (barfuß darauf zu gehen ist NICHT emfehlenswert), Dusche kochend heiß, beim Schließen der Badezimmertür hatte man den ganzen Türgriff in der Hand, die Türe blieb also offen und die Funktion des Zimmerschlosses an sich war zweifelhaft. Riss durch das ganze Mauerwerk.
Bathroom had no floor towel. Hard to adjust the water. Shared bathroom. Bedroom had no room due to roof slant. Staff was nice.
Verified traveler
Stayed 1 night in Nov 2017
Verified
6/10 Okay
Lisa
Oct 27, 2017
Disliked: Staff & service
Accueil pas mal, par contre l'employé qui se met à discuter avec notre voisin de pallier tard le soir en parlant à voix haute, super ..!
De plus nous avons payé à l'avance pour le petit déjeuner, arrivés la bas : "we don't do breakfast" ...
Kind hotel owner and clean room with modern design
The owner is really friendly and kind. Although I booked a room without private bathroom, he upgraded the room to the one with private bathroom for free! Furthermore, the room and bathroom was very clean and comfortable. The shower room is large enough and with modern design, and the shower has enough pressure. The toilet is also clean enough. In addition, the room has enough stuff such as glasses, kettle, TV, dryer, etc...
There are a few fast food restaurants such as chicken and chips restaurant near the apartment, so you can buy something there and eat it in the hotel.
I really recommend this hotel especially for people with short trip. It is worth paying the money, considering the hotel service and location!