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Malmaison London

4.0 star property
A stylish urban retreat steps from St. Paul's Cathedral where travelers can enjoy French cuisine at Chez Mal or simply unwind with a drink after exploring London

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Photo gallery for Malmaison London

Front of property - evening/night - Malmaison London (London)
Reception - Malmaison London (London)
Meeting facility - Malmaison London (London)
Lobby sitting area - Malmaison London (London)
Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board - Malmaison London (London)
Malmaison London offers a sophisticated city escape near St. Paul's Cathedral. Travelers appreciate the complimentary in-room WiFi, attentive staff, and the chance to savor French dishes at Chez Mal or relax with drinks at the hotel bar after a day in the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(37 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout drapes, iron/ironing board

Cosy Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, Malmaison London is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Liverpool Street. Check out an event or a game at Emirates Stadium, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
Map
18-21 Charterhouse Square, London, England, EC1M 6AH

What's nearby

  • Financial District
    Financial District
    3 min walk - 0.2 miles
  • Barbican Centre
    Barbican Centre
    6 min walk - 0.4 miles
  • St. Paul's Cathedral
    St. Paul's Cathedral
    9 min walk - 0.5 miles
  • Liverpool Street
    Liverpool Street
    14 min walk - 0.7 miles
  • St Bartholomew's Hospital
    4 min walk - 0.3 miles

Getting around

  • Farringdon Underground Station
    1 min walk
  • Farringdon Station
    5 min walk
  • London City Airport (LCY)
    36 min drive

Restaurants

  • Dose Espresso
    2 min walk
  • Butchers Hook & Cleaver
    4 min walk
  • Subway
    2 min walk
  • St. John Bar and Restaurant
    3 min walk
  • Apulia
    3 min walk

About this property

Malmaison London

Upscale boutique hotel near St. Paul's Cathedral
Near Liverpool Street and Sky Garden, Malmaison London provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site British cuisine brasserie, Chez Mal Brasserie, offers breakfast and dinner. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), tour/ticket assistance, and wedding services
  • Luggage storage, an elevator, and a 24-hour front desk
  • A front-desk safe, a banquet hall, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 97 rooms feature comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

Is Malmaison London pet-friendly?

Yes, Malmaison London allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Malmaison London?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison London?

Check-out is at 11:00 AM.

Where is Malmaison London located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Barbican Centre and St. Paul's Cathedral. Liverpool Street and Sky Garden are also within 1 mi (2 km). Farringdon Underground Station is only a 2-minute walk and Barbican Station is 3 minutes.

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Reviews

Malmaison London Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, fantastic shower in the club deluxe and bed was supremely comfy. Great black out curtains. Only negative is the limited menu.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Lovely hotel and excellent location, staff very professional.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely suite and service
Stayed 1 night in Feb 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff and nice location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Malmaison. The area is a delight and the Hotel was comfortable and welcoming.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Beautiful clean hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Great stay, comfortable room and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Lovely room and fab location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Food staff very helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big room Plenty of coffee tea and bottled water Massive comfy bed and pillows.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, great bar and breakfast, friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Great location for a friends wedding! Reception team gave a super welcome. Room was clean, perfect for the weekend. Bar staff in the bar, friendly and efficient!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent help and service on arrival; very friendly staff. Good room and comfortable bed.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Channel

Liked: Cleanliness, staff & service, amenities
The front desk staff was extremely helpful!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in great location for that part of town.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

tim

Liked: Cleanliness, amenities, property conditions & facilities
Always a good stay at Malmaison. Good transport links: Barbican (Metropolitan) Farringdon (Elizabeth) on doorstep. Good rooms and toiletries. Fantastic breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Shetty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel, staff at reception and at restaurant very professional and courteous. Able to park securely added bonus.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, lovely breakfast
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay,with friendly,professional staff.
Stayed 2 nights in May 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent service throughout as ever.
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice staff, lovely room
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to tube. Walkable to many places. Staff helpful and friendly. Comfortable bed. Would stay again
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Refael

Liked: Cleanliness, amenities, property conditions & facilities
Was nice location Food was great at the morning Buffett Clean and nice stuff
Stayed 2 nights in May 2025