See all properties

Malmaison London

4.0 star property
A stylish urban retreat steps from St. Paul's Cathedral where travelers can enjoy French cuisine at Chez Mal or simply unwind with a drink after exploring London

Choose dates to view prices

Photo gallery for Malmaison London

Front of property - evening/night - Malmaison London (London)
Meeting facility - Malmaison London (London)
Reception - Malmaison London (London)
Lobby sitting area - Malmaison London (London)
Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board - Malmaison London (London)
Malmaison London offers a sophisticated city escape near St. Paul's Cathedral. Travelers appreciate the complimentary in-room WiFi, attentive staff, and the chance to savor French dishes at Chez Mal or relax with drinks at the hotel bar after a day in the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(37 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout drapes, iron/ironing board

Cosy Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Malmaison London is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Kensington High Street. Check out an event or a game at Emirates Stadium, and consider making time for London Eye, a top attraction not to be missed. Visit our London travel guide
Map
18-21 Charterhouse Square, London, England, EC1M 6AH

What's nearby

  • Financial District
    Financial District
    3 min walk - 0.2 miles
  • Barbican Centre
    Barbican Centre
    6 min walk - 0.4 miles
  • St. Paul's Cathedral
    St. Paul's Cathedral
    9 min walk - 0.5 miles
  • Liverpool Street
    Liverpool Street
    15 min walk - 0.8 miles
  • London Charterhouse
    1 min walk - 0.0 miles

Getting around

  • Farringdon Underground Station
    1 min walk
  • Farringdon Station
    5 min walk
  • London City Airport (LCY)
    36 min drive

Restaurants

  • Dose Espresso
    2 min walk
  • Butchers Hook & Cleaver
    4 min walk
  • Old Red Cow
    2 min walk
  • La Forchetta
    2 min walk
  • The Sutton Arms, EC1
    2 min walk

About this property

Malmaison London

Upscale boutique hotel near St. Paul's Cathedral
Located close to Liverpool Street, Malmaison London provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site British cuisine brasserie, Chez Mal Brasserie, offers breakfast and dinner. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), tour/ticket assistance, and a front-desk safe
  • Wedding services, an elevator, and smoke-free premises
  • Luggage storage, concierge services, and a banquet hall
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 97 rooms feature comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Breakfast, lunch, dinner served; British cuisine
Strand Palace Hotel
London City Centre
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 5,126 reviews
Strand Palace Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Malmaison London pet-friendly?

Yes, Malmaison London allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Malmaison London?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison London?

Check-out is at 11:00 AM.

Where is Malmaison London located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Barbican Centre and St. Paul's Cathedral. The British Museum and London Bridge are also within 2 mi (3 km). Farringdon Underground Station is only a 2-minute walk and Barbican Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Malmaison London Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 579 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 95 out of 1007 reviews
Rating 4 - Poor. 33 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely boutique hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a peaceful location, especially if you get a room overlooking Charterhouse square. Big windows give a great aspect. Just round the corner to Farringdon Station and a 15 minute stroll upto Exmouth Market. Special shout out to Victor on reception who made us feel very welcome.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Lovely hotel and excellent location, staff very professional.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Great room, friendly staff and nice location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, fantastic shower in the club deluxe and bed was supremely comfy. Great black out curtains. Only negative is the limited menu.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Malmaison. The area is a delight and the Hotel was comfortable and welcoming.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Beautiful clean hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely suite and service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Great stay, comfortable room and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great breakfast, nice staff. Great location. Would definitely return
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
The room was large and the dog packages are an Absolute must for dog owners. Love the place, great breakfast too. And it’s hard to beat that location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Lovely room and fab location!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Lively room and hotel and welcoming staff though check in and check out v busy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Food staff very helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities
Lovely room and bathroom. Lean and comfy. Fantastic breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, great bar and breakfast, friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big room Plenty of coffee tea and bottled water Massive comfy bed and pillows.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent help and service on arrival; very friendly staff. Good room and comfortable bed.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jef

Liked: Cleanliness, staff & service
All was very good but we had to wait a long time to check in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Channel

Liked: Cleanliness, staff & service, amenities
The front desk staff was extremely helpful!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, amenities, property conditions & facilities
Great location for a friends wedding! Reception team gave a super welcome. Room was clean, perfect for the weekend. Bar staff in the bar, friendly and efficient!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in great location for that part of town.
Stayed 2 nights in Jun 2025