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MSK Hotel

2.5 star property
Hotel with a 24-hour front desk, 9-minute walk to Regent's Park

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MSK Hotel sits at vibrant Marble Arch, where guests connect with free WiFi and explore nearby Oxford Street and Hyde Park. The hotel offers an electric car charging station, multilingual staff, and self parking to make city adventures seamless.

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Cosy Double Room - No Window

Highlights

Separate bedroom
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Separate bedroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Twin Room

Highlights

Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Twin Room - Balcony

Highlights

Separate bedroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Studio

Highlights

Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Cosy Triple Studio

Highlights

Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Cosy Family Studio

Highlights

Separate bedroom
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
82 Gloucester Place, London, England, W1U 6HN

Getting around

  • Baker Street Station - 6 min walk
  • London Paddington Station - 18 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪GAIL's Bakery - ‬3 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Gulf House Cafe - ‬2 min walk
  • ‪Natural Kitchen - ‬2 min walk
  • ‪Honest Burgers - ‬3 min walk

About this property

MSK Hotel

Hotel near Marble Arch
Close to Oxford Street and Hyde Park, MSK Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises, an elevator, and a 24-hour front desk
  • Luggage storage and multilingual staff
Room features
All guestrooms at MSK Hotel have amenities such as free WiFi.

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Hallway
Marylebone Inn
  • Pet friendly
  • Free WiFi
  • Housekeeping
  • Soundproof rooms
8.8 out of 10, Excellent, 8 reviews
Marylebone Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel 82 London
Hotel 82
82 London
Hotel 82 London London
82 London London
MSK Hotel Hotel
MSK Hotel London
MSK Hotel Hotel London

Frequently asked questions

Is MSK Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at MSK Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at MSK Hotel?

Check-out is at 11:00 AM.

Where is MSK Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Baker Street and Regent's Park. Marble Arch and Hyde Park are also within 15 minutes. Baker Street Station is 6 minutes by foot and Marylebone Underground Station is 7 minutes.

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Reviews

MSK Hotel Reviews

7.0

Good

7.2

Cleanliness

8.4

Location

7.0

Staff & service

4.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 180 reviews
Rating 8 - Good. 68 out of 180 reviews
Rating 6 - Okay. 48 out of 180 reviews
Rating 4 - Poor. 29 out of 180 reviews
Rating 2 - Terrible. 9 out of 180 reviews

Reviews

10/10 Excellent

vicky

Liked: Staff & service, property conditions & facilities
Very cute hotel and we got upgraded to a better room which was lovely of them . Very clean and comfortable room and had all we needed. Would definitely go again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Good value and location for money

Nice small hotel with friendly staff, good value for money but the room was not very clean. Very bad wifi which was a pitty.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property advertised parking and EV charging which is why it was chosen- it had neither. There was no ability to pay by card, so a bank transfer was required. The staff were helpful and the room was clean.
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean & Trendy. Friendly & helpful staff. Nicely decorated room of adequate size with a standard double bed, small fridge, tea & coffee facility, iron, hairdryer, safe. Shower but no bath. No parking although it stated parking was available. No breakfast or restaurant facility but nearby fast food available

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Ok but not really suitable for business travel

Room was ok, bathroom smelt a little damp but was functional. Room was clean, bed comfortable. Heating was on all night a d couldn't find a way to control it. Biggest problem was payment was only cash or BACS payment, and with no one on reception there was no receipt. Makes it unsuitable for business travellers like me.
Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real disappointment was that the hotel is advertised as having parking however upon arrival we were advised that there is no parking. This needs updating as a matter of urgency as I then had to find a car park and spend an additional £50 on parking.
Stayed 1 night in Nov 2023

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

No hot water all weekend and it was a cold weekend confirmation says bed and breakfast, they don’t even serve breakfast!! We left a teddy bear there which was very sentimental and no one answers the phone, so I’m guessing that’s lost forever !
Stayed 2 nights in Dec 2022

6/10 Okay

Eric

Liked: Cleanliness
Disliked: Staff & service, amenities
Il n’y a personne sur place de 18h à 7h du matin et dans la nuit du 24/12 au 25, les alarmes incendie des étages se sont mis en route avec personne pour les arrêter et intervenir rapidement. Cela a durer plus d’une heure (jusqu’à 1h du matin). Aucun mot d’excuses, et personnes à la réception quand on est parti 3 jours plus tard.

2/10 Terrible

Ruth

Disliked: Staff & service, amenities
Me están haciendo un cargo desconocido
Stayed 2 nights in Aug 2022

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Perfect little room. Clean modern and well equipped. Only thing to improve would be a fan in room as a little warm
Stayed 1 night in Apr 2022

4/10 Poor

MARION

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place

The room was very noisy with a window jammed open. I asked to move but was told they had no other rooms, no offer to help though. There was no one ever in reception to speak with.
Stayed 3 nights in Sep 2021

4/10 Poor

elaine

Disliked: Cleanliness, property conditions & facilities, room comfort

overall ok but not great

Asked for beds to be changed and they didn't get changed on the first day only had 1 toilet roll which ran out so we had to buy our own as reception was closed. Not what the pictures that I booked against. The breakfast was mostly cold as the food was out in warmers which either weren't on or not working. No Bacon (you gotta have bacon). Limited service after hours. The overall stay was ok but owners need to stop cutting corners its unlikely I would recommend this hotel to anyone in the future.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Vi fick aldrig någon städning under våra tre nätter på hotellet, de bytte aldrig ut våra handdukar. Notera att rummet var smutsigt och dåligt städat från början. Vid ankomst fick vi först ett rum på bottenplan mot innergården, och när vi tittade ut på på marken så låg där en stor kökskniv? De har inga bäddmadrasser i sina sängar, så man sov direkt på fjädrar.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Für ein paar Tage war die Unterkunft ausreichend. Allerdings war die Dusche eklig. Der Schlauch hat schon geschimmelt sowie eine Ecke im Bad. Da fühlte man sich nicht wohl. Das Frühstück war in Ordnung. Scheinbar gab es keinen Zimmerserviece. ?
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
レイト・チェックインをするための方法をメールで問い合わせたが、返信がなかった。（ホテル側は送ったと言ってますが・・・）現地に着いて電話で問い合わせてキーボックス方式の暗号を教えてもらいチェックインをすることはできたが、部屋が違っていた。僕らは３人部屋を予約していたが、シングルベット２台しかない部屋だった。担当が誰もいないので、仕方なく１泊目はその部屋で過ごして翌朝レセプションにその旨を伝えて、その経緯と原因を問いただし、部屋を替えてもらった。初めての経験！
Stayed 2 nights in Dec 2018

4/10 Poor

Donna

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away!!!

We arrived at the hotel early, check in was at 2pm. We asked if we could leave our bags and was told there was a cupboard in the basement, it had no lock!!! We were then told reception closed at 6 so had to go into the city to come back to get the key card to go back out again!! How does a reception close at 6pm!!! Room was clean but in major need of an upgrade, holes in wall where something had been removed, curtain tie backs hanging off the wall. There was a ridiculous amount of timescale in the shower, shower was freezing! Breakfast was a joke. Kitchen was open for all to see, staff too busy having conversations with each other to care that food trays were empty. No bacon, sausage. Room reaked of cooking, strange pizza on offer! Diabolical!! Massively overpriced, would definitely not stay again.
Stayed 1 night in Dec 2018

4/10 Poor

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities

Need to Know before you stay here!!

Was not told that we needed Photo ID at check in and even though I paid in advance said that I would not be staying here without it. Luckily I had a copy of my driving licence with me. Jobworth on reception. Rooms were OK, cleanish... on a positive note, location great and ideal for where we were staying. Need of a paint
Stayed 1 night in Dec 2018

4/10 Poor

Jonas

Toilettet var virkelig ulækkert. Toiletbrættet var flækket og brusekabinen var sunket, så vandet ikke røg ned i afløbet men ud på gulvet. Der var generelt ikke rent. Beliggenheden var god
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Good stay, comfortable warm room. Excellent breakfast with freshly cooked scrambled eggs. Lift is very small. Only holds 2 thin people! Had an issue when the toilet seat broke. Could have been nasty and been cut! Well positioned hotel for local restaurants and transport links.
Stayed 1 night in Nov 2018

4/10 Poor

Fiona, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Didn’t expect much for that price but dodgy wiring, several things not working, and stained sheets not at all good. On the bright side it is handy for Regents Park, quiet and there were plenty of restaurants within 5 mins walk.
Stayed 1 night in Nov 2018

6/10 Okay

sebastien

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Idéalement situé, propre, mais peu accueillant

Les + : situé à 5 mn du métro Baker street (idéal pour accès gare st pancras) et à 5 mn d’oxford street pour les options shopping. La bagagerie est un plus cela permet de ne pas promener les valises après le Check out. La propreté de l’etablissement Et de la chambre. Les - : réception fermée des 18 h c’est un peu compliqué pour accéder si on ne parle pas anglais il faut appeler une personne qui n’est pas très compréhensive.. la douche est minuscule, les toilettes aussi, et les ressorts du lit vous rappellent que vous n’etes Pas le bienvenu. Le personnel n’est pas accueillant, et le service du petit dej laisse à désirer. Pas de beurre en permanence, ou pas au frais, et les tables ne sont pas débarrassées facilement, des voisins ont dû le faire eux mêmes appelant même les employées pour avoir de la vaisselle propre. Très moyen à ce niveau. Ceci étant il est compris dans le tarif de la chambre dans certaines formules.. ceci explique peut-être cela. Au final le charme de la ville nous fait oublier la qualité de l’hotel Ou on ne fait que passer pour dormir !
Stayed 2 nights in Nov 2018

6/10 Okay

Barbara L

Liked: Cleanliness
Disliked: Staff & service

Service & staffing a problem...

TV remote didn't work well & no action taken by staff. despite prior arrangement, returned from side trip with entry card not working - fellow traveler let me in & I had to sleep in the lobby w/o security, no access to shower, no ability to get out to eat, stress & fear, etc. No compensation offered when I wrote letter of complaint. Staff scheduled from 8am but never there until 9am++. Nite service phone busy for over 40 min of trying on night of no-entry, so rec'd no help.
Stayed 6 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Old facilities Not even a hanger to put my jacket to
Stayed 1 night in Sep 2018

10/10 Excellent

Fábia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena.

Opção em ótima localização, quarto confortável e limpo. Acomodação perfeita para quem precisa passar poucas horas no hotel, como foi o meu caso.
Stayed 1 night in Aug 2018

6/10 Okay

Agneta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel 82 London

Hotellets läge var bra. Sängarna var bekväma. Det stora problemet var att luftkonditioneringen inte fungerade, och detta var en riktigt varm period. En del annat fungerade inte heller så bra - exempelvis trasig hårtork, problem med tvättstället, dåligt lås på ytterdörren, halvdålig städning. Receptionen är bara öppen till kl 18. Ytterdörren till hotellet, låset dåligt. Så att dörren knappt hölls fast. Med lätthet hade någon obehörig kunnat komma in
Stayed 5 nights in Jul 2018
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