The Dilly

Property class: 5 and above

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Photo gallery for The Dilly

A grand lobby with high ceilings, ornate columns, and a central staircase. - The Dilly (London)
A bar area with multiple chandeliers, bar stools, and a well-stocked bar. - The Dilly (London)
A large indoor swimming pool with a tiled floor and walls, surrounded by a poolside area with a railing. - The Dilly (London)
A red telephone booth and a large illuminated sign in a lobby with classical architecture and potted plants. - The Dilly (London)
A formal dining room with a long table set for a meal, elegant chairs, and a decorative archway with balloons. - The Dilly (London)
A short walk from Piccadilly Circus and Leicester Square, The Dilly provides dry cleaning/laundry services, car rentals on site, and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Indian cuisine. Enjoy the health club, as well as activities like racquetball/squash. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 1 Double Bed

7.6 out of 10
Good
(18 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Double Room

7.8 out of 10
Good
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Twin Room

8.0 out of 10
Very good
(25 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Executive Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

HOUSE TWO DOUBLE BEDS

  • Sleeps 8
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

About the neighborhood

In the entertainment district, The Dilly is in London City Centre, a walkable area in London with great shopping. The area's natural beauty can be seen at Hyde Park and River Thames, while The British Museum and Victoria and Albert Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall, or consider Excel London for a night out. Guests love the hotel's location for the sightseeing. Visit our London travel guide
Map
21 Piccadilly, London, England, W1J 0BH

What's nearby

  • A historic building with ornate architecture, multiple flags, and a prominent entrance labeled "The Ritz".
    Piccadilly
    1 min walk - 0.0 miles
  • A busy street with a subway entrance, historic buildings, and a McLaren Jonda truck.
    Regent Street
    1 min walk - 0.1 miles
  • A historic theater with ornate architecture, including a balcony with decorative railings and a marquee displaying cat silhouettes.
    Theatreland
    1 min walk - 0.1 miles
  • A busy city square with historic buildings, a fountain, and various shops including a pharmacy and a cinema.
    Piccadilly Circus
    1 min walk - 0.1 miles
  • The Dilly
    1 min walk - 0.0 miles

Getting around

  • Piccadilly Circus Underground Station
    1 min walk
  • Charing Cross Station
    13 min walk
  • London City Airport (LCY)
    43 min drive

Restaurants

  • Café W Piccadilly
    1 min walk
  • Cakes & Bubbles
    1 min walk
  • Hawksmoor Air Street
    1 min walk
  • Brasserie Zédel
    3 min walk
  • Carpo
    3 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 30 for adults and GBP 20 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Downstairs at The Dilly
  • Madhus of Mayfair
  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay

Service animals are welcome, and are exempt from fees

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 100.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The Dilly pet-friendly?

Yes, pets are allowed at this property. There's a deposit of GBP 100 per stay and a fee of GBP 35 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Dilly?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

What time is check-out at The Dilly?

Check-out is at noon.

Where is The Dilly located?

Located in London City Centre, this luxury hotel is steps from Piccadilly and Piccadilly Circus. Leicester Square and Trafalgar Square are also within 10 minutes. Piccadilly Circus Underground Station is only a 2-minute walk and Green Park Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Dilly Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

Reviews

Verified review

8/10 Good

BRENDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing I can say is location! It is central to everything we wanted to do! We would definitely stay there again!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the middle of everything. Beautiful hotel and room. Friendly staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a wonderful location. The pool and outstanding health club were a bonus. Definitely will be back.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kathryn L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat the location in central London! Friendly and very helpful front desk staff. Superb housekeeping and guest relations - anything you need is a call away. Cannot wait to be a guest again on the next visit.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th visit to the DIlly. Great location and fantastic staff. Will be back soon.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing that stands out on this stay was staff friendliness. Nothing was too much trouble. The location was perfect. So walkable to a ton of things, like the theater District where we saw the Phantom of the Opera. Tons of Shopping, restaurants and short walk to Buckingham Palace. Lots of construction this summer so walking is your best bet. But the bus stop is in front of hotel, so easy to get around. Great bar area. Make sure to say hi to Paul the doorman, loads of info on sights to see!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sigurjon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big family room. Staff super helpful and a really good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great location, comfy beds, great as usual
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely top notch, clean, comfortable. The staff is friendly and accommodating. Great location by Piccadilly Circus and the tube. Perfect for any type of travel: business or personal.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Tiffanie

Liked: Staff & service
Disliked: Property conditions & facilities
The staff at the Dilly are amazing. So helpful. The bed was comfortable. Breakfast was delicious, plentiful with a wide selection. The air con was good and the room cool However! The furniture is very dated with large chips on it. There was a wardrobe, dressing table and a table with 1 arm chair. Although there was 2 of everything else so someone had to sit on bed. No chest of drawers for clothes. There was only 1 bedside table and 1 bedside lamp. The cleanliness of the room was disappointing with water/cup marks on many surfaces in room and bathroom The TV had a black line running through the screen making it impossible to watch. Very noisy outside bottles being thrown into bins during the evening until 22.30. Then again at 02.30 and 04.40. The shower was adequate but you can not remove from wall.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Jillian

Liked: Cleanliness
Great location. Rooms are dated.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Alison

Liked: Cleanliness, staff & service, amenities
The hotel location is ideal and close to Piccadilly Circus tube. Staff all very friendly and breakfast is excellent. However, I felt the room we had, though spacious and clean, was average. The floor creaked badly and the bathroom was very dated. There was only one small sink, not a double, and only a small mirror shelf for storage. Products missing shampoo and body lotion. Also, no hairdryer. It felt basic not plush which I would have expected at this price point.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Yes room was spotless and staff were courteous
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic and the hotel / room were very nice. Would stay here again!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Balraj

Liked: Cleanliness, staff & service, amenities
Great location and restaurant
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Room was spotless Staff was exceptional Highly recommended
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Kirstie

Liked: Cleanliness, amenities, property conditions & facilities
I got given a free room upgrade on check in which was pretty awesome 😊. Great that the hotel has a pool and steam room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
It was absolutely incredible! The service was genuinely better than anywhere else and the bed was soooo comfy, we will definitely be back
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness
Family room was spacious and breakfast was nice. Renovations made the check in process a bit chaotic, and receptionist was sassy and rude about a miscommunication between my married & maiden name on the booking. Good location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
What an amazing friendly hotel me and my girlfriend stayed here it was such a great hotel staff so friendly helpful and after a day walking around London sat I the piano bar for a few drinks highly recommend this hotel to anyone
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic for families and a great find in the centre of London. The staff were lovely and helpful creating a relaxed experience. The pool and gym facilities are excellent.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Laverne

Liked: Cleanliness, amenities, property conditions & facilities
Even though undergoing renovations, hotel is running smoothly, staff are consistently attentive and efficient. Room was very comfortable and clean.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff were the stand out of my stay, attentive, polite , every member was so friendly. Slightly disappointed with superior twin room, threadbare carpet, tired looking , no draws! Smaller than photos , breakfast very good, location excellent .
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Staff very welcoming, room comfortable
Stayed 1 night in Nov 2025