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Lancaster Hall Hotel

3.0 star property
Guests feel right at home in this welcoming hotel near Kensington Gardens, where staff members help plan perfect days of museum visits and park explorations

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Photo gallery for Lancaster Hall Hotel

The exterior of Lancaster Hall Hotel in London, featuring a modern facade with large windows and black flags hanging from the building. - Lancaster Hall Hotel (London)
A hotel room with a large bed, a desk, and a chair. There are two windows with curtains, and the walls are plain with two framed pictures. - Lancaster Hall Hotel (London)
A restaurant with wooden shelves, tables, and chairs. - Lancaster Hall Hotel (London)
Lobby sitting area - Lancaster Hall Hotel (London)
Point of interest - Lancaster Hall Hotel (London)
Lancaster Hall Hotel offers a central location with thoughtful amenities. Start your day with breakfast, connect via in-room WiFi, and unwind at the cozy bar or restaurant. Guests appreciate the staff's helpfulness in enhancing their London experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Standard Twin Room

8.6 out of 10
Excellent
(121 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a television mounted on the wall, and a door leading to another room.

Superior Double Room

8.4 out of 10
Very good
(53 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board (on request)

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Double Standard

A hotel room with a large bed, a desk with a chair, a window with curtains, and a view of the street.

Basic Double Standard

8.2 out of 10
Very good
(51 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Plus Double

A hotel room with a large bed, a desk, a chair, and a painting on the wall.

Superior Plus Double

8.0 out of 10
Very good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Plus Twin

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Superior Plus Twin

9.0 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

London City Centre, a neighborhood in London, is home to Lancaster Hall Hotel. Oxford Street and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Kensington Gardens and Hyde Park. Natural History Museum and Trafalgar Square are two other places to visit that come recommended. Guests appreciate the hotel's central and quiet location. It's also convenient to public transportation: Lancaster Gate Underground Station is 4 minutes by foot and Paddington Underground Station is 5 minutes. Visit our London travel guide
Map
35 Craven Terrace, London, England, W2 3EL

What's nearby

  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    3 min walk - 0.2 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    6 min walk - 0.4 miles
  • A red building with 'ALICE'S' signage and a 'POST OFFICE' sign.
    Westbourne Grove
    8 min walk - 0.4 miles
  • A modern urban plaza with a fitness center, a health assessment area, and a food court.
    Paddington Central
    9 min walk - 0.5 miles
  • A busy street with a prominent London Underground sign, historic buildings, and a red double-decker bus.
    Oxford Street
    19 min walk - 1.0 mile

Getting around

  • Lancaster Gate Underground Station
    4 min walk
  • London Paddington Station
    5 min walk
  • London City Airport (LCY)
    52 min drive

Restaurants

  • The Pride of Paddington
    4 min walk
  • Tajrish Restaurant
    1 min walk
  • Italian Gardens Café
    5 min walk
  • The Bear (Craft Beer Co.)
    5 min walk
  • Nipa
    7 min walk

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Exterior
Tudor Court Hotel
London City Centre
  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk
8.6 out of 10, Excellent, 2,375 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Frequently asked questions

Is Lancaster Hall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Lancaster Hall Hotel?

Check-in start time: 3:30 PM; Check-in end time: anytime.

What time is check-out at Lancaster Hall Hotel?

Check-out is at 10:30 AM.

Where is Lancaster Hall Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Oxford Street and Natural History Museum are also within 2 mi (3 km). Lancaster Gate Underground Station and Paddington Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lancaster Hall Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 575 out of 1140 reviews
Rating 8 - Good. 410 out of 1140 reviews
Rating 6 - Okay. 122 out of 1140 reviews
Rating 4 - Poor. 22 out of 1140 reviews
Rating 2 - Terrible. 11 out of 1140 reviews

Reviews

Verified review

10/10 Excellent

Deice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly! Cute little hotel close to the tube and thankfully had good air conditioning!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jinen Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel ...clean ...and very helpful and pleasant staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an AC room (through Expedia) but did not get one for the first two nights. We were able to move on our third/last night, so that was appreciated. Great location and nice rooms.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff ..and location.breakfast waa great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jinen Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely low key mix of tourism and community activity....perfect location to Paddington Station.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great very helpful
Stayed 3 nights in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
The staff were very pleasant and extremely helpful when we arrived before our scheduled check-in time, exhausted after 20 hours of travel. Rooms are tiny and amenities are sparse (no shampoo/conditioner, for example), but this may be typical for the area. Location was very convenient and charming.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

HYUN JIN

Liked: Staff & service
The staff were very friendly, and the location was excellent with easy access to many attractions. There were also plenty of restaurants nearby, which was very convenient. The breakfast was simple but good. Although there weren’t many options, everything I needed was available. The only issue was that I accidentally booked a room without air conditioning because I didn’t check the room details before making the reservation. During my stay, the weather was very hot, so it was quite difficult to sleep, especially at night. Opening the window helped because of the breeze, but it was also very noisy outside.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

luca

Liked: Staff & service
Disliked: Cleanliness, amenities
not much clean room, got to request change towel, they flip the covers on the bed, no space, small room, no shampoo or conditioner in the shower. staff nice, good position and good ac. but i would not raccomend it
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Great stay, friendly staff, good room, quiet location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Haresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and attentive staff! Would stay again!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet room, horrible TV, 2 boring channels working. They are changing the towels every 3 to 4 days, due to water restriction, in London were it rain every days that we were there!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, wonderful breakfast included. Housekeeping replenished water bottles daily and stocked a small bottle of milk for our tea. Will definitely return!
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, clean and comfortable room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Room nice and stay was pleasant
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this hotel after many years of regular visits to the area. Very positive first stay. Clean, neat and everything worked perfectly. Better breakfast than similar hotels in the area and very good coffee :) Finally, great location. Guaranteed I will come back here next time I'm in the area
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Staff, especially Sebastian, were extremely courteous and accommodating!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Al-Karim

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and friendly front desk service. Location is great to transportation and restaurants, pubs, and shopping.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
staff were extremely pleasant and helpful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel close to Paddington Station (very good for getting around London). Clean and nice room, price was reasonable and staff was friendly.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff .well stocked bar at reasonable prices for London Great location...very quiet Buffet breakfast is nice..good choices and included in your stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a unique building. The staff was very friendly and the breakfast was good too.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Desk staff were pleasant and helpful, room was comfortable. Lobby was comfortable and a great place to sit and visit with the people we were traveling with.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Nice neighborhood for walking with cafes etc
Stayed 1 night in Sep 2025