Lancaster Hall Hotel

Property class: 3

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Photo gallery for Lancaster Hall Hotel

The exterior of Lancaster Hall Hotel in London, featuring a modern facade with large windows and black flags hanging from the building. - Lancaster Hall Hotel (London)
A hotel room with a large bed, a desk, and a chair. There are two windows with curtains, and the walls are plain with two framed pictures. - Lancaster Hall Hotel (London)
A restaurant with wooden shelves, tables, and chairs. - Lancaster Hall Hotel (London)
A room with a large window, two floor lamps, a table with four chairs, and patterned flooring. - Lancaster Hall Hotel (London)
A spacious atrium with a large skeletal structure suspended from the ceiling, surrounded by high arched windows and a central staircase. - Lancaster Hall Hotel (London)
Located close to Kensington Gardens and Hyde Park, Lancaster Hall Hotel provides a bar and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Twin Room

8.6 out of 10
Excellent
(123 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.4 out of 10
Very good
(53 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

8.6 out of 10
Excellent
(37 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Basic Double Standard

8.2 out of 10
Very good
(52 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Plus Double

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Plus Twin

9.0 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

London City Centre, a neighborhood in London, is home to Lancaster Hall Hotel. Oxford Street and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Kensington Gardens and Hyde Park. Natural History Museum and Trafalgar Square are two other places to visit that come recommended. Guests appreciate the hotel's central and quiet location. It's also convenient to public transportation: Lancaster Gate Underground Station is 4 minutes by foot and Paddington Underground Station is 5 minutes. Visit our London travel guide
Map
35 Craven Terrace, London, England, W2 3EL

What's nearby

  • A statue of a woman holding a torch, with a golden roof and intricate architectural details in the background.
    Kensington Gardens
    3 min walk - 0.2 miles
  • A river with boats, a gazebo, and autumn trees.
    Hyde Park
    6 min walk - 0.4 miles
  • A red building with 'ALICE'S' signage and a 'POST OFFICE' sign.
    Westbourne Grove
    8 min walk - 0.4 miles
  • A busy street with a prominent London Underground sign, historic buildings, and a red double-decker bus.
    Oxford Street
    19 min walk - 1.0 mile
  • Queensway
    9 min walk - 0.5 miles

Getting around

  • Lancaster Gate Underground Station
    4 min walk
  • London Paddington Station
    5 min walk
  • London City Airport (LCY)
    52 min drive

Restaurants

  • The Pride of Paddington
    4 min walk
  • The Bear (Craft Beer Co.)
    5 min walk
  • Nipa
    7 min walk
  • Tajrish Restaurant
    1 min walk
  • The Swan
    3 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16 for adults and GBP 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Frequently asked questions

Is Lancaster Hall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Lancaster Hall Hotel?

Check-in start time: 3:30 PM; Check-in end time: anytime.

What time is check-out at Lancaster Hall Hotel?

Check-out is at 10:30 AM.

Where is Lancaster Hall Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Oxford Street and Natural History Museum are also within 2 mi (3 km). Lancaster Gate Underground Station and Paddington Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lancaster Hall Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 582 out of 1146 reviews
Rating 8 - Good. 403 out of 1146 reviews
Rating 6 - Okay. 126 out of 1146 reviews
Rating 4 - Poor. 23 out of 1146 reviews
Rating 2 - Terrible. 12 out of 1146 reviews

Reviews

Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff was friendly, close to everything
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, excellent location and staff were friendly, helpful, and kind. Would definitely stay here again!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Henrike Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, very friendly and helpful staff, good breakfast
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Xiaojuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Deice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly! Cute little hotel close to the tube and thankfully had good air conditioning!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for travelers looking for a safe, convenient, and quiet place as a base of operations to explore London. Excellent dining options nearby, and very helpful staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jinen Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel ...clean ...and very helpful and pleasant staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money and a very convenient location. That said, it’s not the quietest place. The doors inside transmit a lot of sound, so every time neighboring rooms opened their door, it sounded like it was my door . Having to keep the window open for airflow also meant hearing noise from people outside. A solid, budget-friendly option overall, just keep the noise level in mind when booking.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Jinen Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely low key mix of tourism and community activity....perfect location to Paddington Station.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff ..and location.breakfast waa great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, very friendly staff. Perfectly located near Lancaster Gate tube, dead easy to get about. Has all you need near by (pharmacy/general store etc). Room fine for what it is, only down side no air con during heatwave, but you get a fan in the room which was fine. We use hotels as a place to kip before our next daily adventure, perhaps if you're planning on sitting in your room all day it won't be for you. Our go to place when staying in London from now on.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked an AC room (through Expedia) but did not get one for the first two nights. We were able to move on our third/last night, so that was appreciated. Great location and nice rooms.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Hyde Park, Paddington Station, and the West End. The room is thoughtfully furnished and has enough space to be comfortable. The breakfast is very good with a variety of hot and cold food to choose from.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great very helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, breakfast good, room spotlessly clean, it’s situation is great as close to Paddington but not on a main road so quite quiet. Ideally situated to get around London on a quiet terrace. No air-con but there was a fan supplied. Will definitely stay again when next in London.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, clean and functional hotel just 5 mins walk to Paddington. Breakfast was plentiful, warm and good quality. In a standard room which was on 1st floor, quiet and bed was comfortable. Best value for money in the area and would go back.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
The staff were very pleasant and extremely helpful when we arrived before our scheduled check-in time, exhausted after 20 hours of travel. Rooms are tiny and amenities are sparse (no shampoo/conditioner, for example), but this may be typical for the area. Location was very convenient and charming.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Great stay, friendly staff, good room, quiet location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Haresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and attentive staff! Would stay again!
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

luca

Liked: Staff & service
Disliked: Cleanliness, amenities
not much clean room, got to request change towel, they flip the covers on the bed, no space, small room, no shampoo or conditioner in the shower. staff nice, good position and good ac. but i would not raccomend it
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

HYUN JIN

Liked: Staff & service
The staff were very friendly, and the location was excellent with easy access to many attractions. There were also plenty of restaurants nearby, which was very convenient. The breakfast was simple but good. Although there weren’t many options, everything I needed was available. The only issue was that I accidentally booked a room without air conditioning because I didn’t check the room details before making the reservation. During my stay, the weather was very hot, so it was quite difficult to sleep, especially at night. Opening the window helped because of the breeze, but it was also very noisy outside.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were clean and breakfast was fine. The only issues were the lack of storage for clothes, and with the bathroom. The shower was in the tub, and the tub was very slippery. The sink area could use an update as well.
Stayed 8 nights in Jun 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, clean and comfortable room
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing so adequately describes "Complete Satisfaction" than ending a review with "definitely will return"! We did, and then returned nearly a year to that date! And the outstanding staff that greeted us at check-in recognized us ... "You look familiar. Were you with us last year?" We recalled them and their outstanding service but didn't expect them to recognize us. They welcomed us back "home" and made us feel like family. That said, Lancaster Hall is a charming hotel in a great location and comfortable neighborhood. It's a short walk (no more than 10 minutes with 2 large luggage) from Paddington train/tube station, most notably the Elizabeth line (to/from Heathrow Airport). It is a great starting point for visiting/exploring London. Hyde Park is a short walk away, as well as Kensington Gardens. Our room was clean, the bed comfortable and the bathroom updated. We thoroughly enjoyed the breakfast, with a nice variety to choose from, to start out our day on the right foot. There also are plenty of dining options, cafes and shops nearby. And, yes, we definitely will return!
Stayed 5 nights in Jul 2026