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Lancaster Gate Hotel

3.0 star property
A peaceful London haven near Hyde Park where multilingual staff help travelers explore royal landmarks from Buckingham Palace to Kensington Palace

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Photo gallery for Lancaster Gate Hotel

Property entrance - Lancaster Gate Hotel (London)
Daily continental breakfast for a fee - Lancaster Gate Hotel (London)
Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board - Lancaster Gate Hotel (London)
Bar (on property) - Lancaster Gate Hotel (London)
Bar (on property) - Lancaster Gate Hotel (London)
Lancaster Gate Hotel offers a quiet spot in central London with comfy rooms and WiFi. Guests enjoy continental breakfast and access to a nearby health club. Perfect for Hyde Park strolls, staff assist with booking tours and tickets to London attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Multiple Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in London City Centre, a neighborhood in London, Lancaster Gate Hotel is near a metro station. Kensington Palace and Buckingham Palace are notable landmarks and London Eye is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or London Stadium. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes. Visit our London travel guide
Map
66-71 Lancaster Gate, London, England, W2 3NA

What's nearby

  • Kensington Gardens
    Kensington Gardens
    1 min walk - 0.1 miles
  • Westbourne Grove
    Westbourne Grove
    6 min walk - 0.4 miles
  • Hyde Park
    Hyde Park
    7 min walk - 0.4 miles
  • Kensington Palace
    Kensington Palace
    13 min walk - 0.7 miles
  • Queensway
    6 min walk - 0.4 miles

Getting around

  • Queensway Underground Station
    5 min walk
  • London Paddington Station
    10 min walk
  • London City Airport (LCY)
    59 min drive

Restaurants

  • Halepi
    1 min walk
  • Tajrish Restaurant
    6 min walk
  • The Park
    5 min walk
  • New Fortune Cookie
    6 min walk
  • The Swan
    5 min walk

About this property

Lancaster Gate Hotel

Hotel near Hyde Park
Located close to Kensington Palace and Buckingham Palace, Lancaster Gate Hotel provides a bar. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), access to a nearby health club, and smoke-free premises
  • A banquet hall, an elevator, and a front-desk safe
  • Multilingual staff, tour/ticket assistance, and 1 meeting room
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 196 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 22.9 for adults and GBP 11.45 for children
  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Is Lancaster Gate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Lancaster Gate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Lancaster Gate Hotel?

Check-out is at noon. Late check-out is available for GBP 50.

Where is Lancaster Gate Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park and Kensington Palace. Buckingham Palace and The British Museum are also within 3 mi (5 km). Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes.

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Reviews

Lancaster Gate Hotel Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 357 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

Verified

4/10 Poor

Josephine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The outside of the building is beautiful and the front desk staff were nice. The bathroom could have been cleaner.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were friendly and efficient, the room was nice and even had a bath. The building is beautiful and the location was super handy, with two tube stations on different lines nearby.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Celeste

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is currently under construction so all amenities are inaccessible such as the bar, breakfast, and coffee station. The construction wasn’t too bothersome noise wise. Aside from the construction, the room itself was lovely and we had a comfortable stay. The location is also great. Just a few streets west is a great neighborhood with lots of shops, cafes, and grocery stores. We particularly loved how close we were to Hyde Park. Would stay again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were very helpful nd pleasant
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Iffat

Liked: Cleanliness, property conditions & facilities
Room was comfortable, great staff, location is perfect.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

SHERREA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very disappointing stay due to the renovations that was taking place during the two days I was there and fire alarm mishap. I was advised when I arrived that the water would be turned off from 12:00 to 5:00PM both days due to renovations, rooms were not as viewed on website. Rooms were run down and dark. Restaurant closed due to renovation. Fire alarm went off and on during 2nd night for over an hour due to malfunction that was not fixable until maintenance arrived. All guests were told that they would get a refund for that night but when I pursued my refund they would not honor or grant my refund. Only one elevator operating and no safe exit if it was a true fire as stairwell blocked off due to construction. One positive note staff were friendly and were accommodating when I requested to check in early.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

ISOBEL

Liked: Cleanliness, staff & service
Spacious room in a nice location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Niel

Liked: Cleanliness, staff & service, amenities
Great check in. Was able to drop my bags in my room early. Super service. Nice breakfast too :-)
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Location/Old style comfort/near paddington
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful! Breakfast fabulous. Room very good.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Bruce

Great location, multiple diner options close by, handy short taxi to Paddington & Heathrow Express
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Iffatnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, excellent staff. Very close to local Metro and buses. Easy to get to shopping areas.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

Eddie

Disliked: Property conditions & facilities
Room was clean and basic, quite outdated facilities and bathroom pokey
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Helge

Liked: Cleanliness, staff & service
Nice hotel in good location. Beds somewhat firm but otherwise a pleasant experience.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Lynne

Liked: Staff & service, amenities
The hotel was well situated for transport links. The rooms were clean but the bathroom needed updating. The bar was comfortable and well stocked. All of the staff were courteous and helpful. I would recommend to anyone wanting to stay clise to central Oobdon
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Niel

Liked: Cleanliness, staff & service, amenities
It was ok. Unfortunately the keycard didn't work the first time - had to return to reception. One lift working at the moment too due to renovations. So everything slower than usual. Staff were friendly and helpful.
Stayed 1 night in Jan 2026
Verified

8/10 Good

paul

Liked: Staff & service, amenities
The room was clean but surprised no hand soap was provided in the bathroom. The staff were friendly and efficient. The bar service was fine.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ronald G

Liked: Cleanliness, staff & service, amenities
Staff on reception and at breakfast very friendly and welcoming. Reception area and public areas on ground floor bright, clean and modern. Bedroom did not reflect the images on the website. Room was small with just enough space to move around the bed. Bathroom was very small and in need of an upgrade.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Taryn

Liked: Cleanliness, staff & service
Front staff very nice and helpful. The rooms are smaller and tight. The one bed mattress was hard and lumpy. Rooms are older but clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice, peaceful part of town.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Brian

A little shabby. New carpet, fresh paint and bathroom Reno’s would help a lot. Nice location.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Julie

Disliked: Amenities, property conditions & facilities
This hotel is in a great location which is why we chose ti return to the property. This time it was undergoing a complete renovation and should not have remained open. It looked ugly inside and out, but the biggest problem was that we had no hot water. After seeing multiple rooms with the same problem, we essentially gave up trying snd had to endure it for the 4 days we were there. Our daughter, who was supposed ti be staying with us, left the hotel ti stay with friends, which meant we couldn’t spend any time with her. We were aggressively told to pay for coffee in the lobby, which we assumed was complimentary given the appalling condition of the place. We will not return.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service
Central location is unbeatable and the price was right but the hotel is aged and in need of upgrade
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service for central London

Excellent venue in London with great service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfy! The hotel is so well located and the staff was polite, responsive and went out of their way to be helpful.
Stayed 3 nights in Jul 2025