Is Imperial Court Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Court Suites?

This property doesn't offer parking.

What time is check-in at Imperial Court Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Imperial Court Suites located?

Located in London City Centre, this apartment building is within a 15-minute walk of Kensington Gardens, Hyde Park, and Kensington Palace. Kensington High Street and Royal Albert Hall are also within 1 mi (2 km). Bayswater Underground Station and Queensway Underground Station are within a 5-minute walk.

10/10 Excellent

Flavia

Oct 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent customer service, focus on client’s needs with kindness as well: strongly recommended!

Stayed 5 nights in Sep 2025

10/10 Excellent

Jolene

Sep 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

A little confusing for check in but the place was nice and really like the mini kitchen.

Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Aug 3, 2025

Liked: Property conditions & facilities

Good condition

Stayed 1 night in Jul 2025

6/10 Okay

Martin

Oct 1, 2025

We stayed him 11/9 to 30/9/25 We must say overall we were a litter disappointed with our stay here . Kitchen had very few utensils for cooking . Also having to remind them to clean when they should have a schedule seems odd .also hot shower is a treat as it rins hot and cold constantly

Stayed 19 nights in Sep 2025

10/10 Excellent

KNJ

Aug 7, 2024

Liked: Cleanliness, room comfort, communication

Great apartments

Very pleasant stay in a convenient location with good transport

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Nov 12, 2024

Liked: Cleanliness, amenities, communication

The reception team were helpful and responsive. The location is great, near Kensington Gardens, two tube stations and a wide range of shops, cafés and restaurants.

Stayed 13 nights in Oct 2024

8/10 Good

Martha

May 31, 2024

Liked: Cleanliness, communication

Excellent location. Staff very pleasant and willing to help as needed.

Stayed 4 nights in May 2024

10/10 Excellent

Christopher John La

Jun 2, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Comfy nice size rooms quiet neighborhood near parks and tube stations Paddington Station close by

Stayed 7 nights in May 2024

8/10 Good

Joubert

Jan 16, 2023

Liked: Cleanliness, property conditions & facilities, communication

Location, value, ease of checkin etc

8/10 Good

Clemir

Jun 13, 2024

Liked: Communication

Disliked: Cleanliness

Great Locations!

Great location, Studios need some renovations, small bed. If you are looking for a budget accommodation in a great location this is the place. Don't wish anything else. IN 4 nights we didn't have out room clear or towels changed

Stayed 4 nights in Jun 2024

10/10 Excellent

Jacques

Sep 17, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

I would definitely stay here again. Staff was excellent and professional, location was perfect for what I needed. Lots of food and shopping easily located next street over. 2 close underground stations. Room was clean and had everything needed, nicely decorated. Relaxed environment to sit outside and decompress from a long day.

Stayed 4 nights in Sep 2022

6/10 Okay

AHMET

Jun 22, 2024

Liked: Cleanliness, communication

Bathroom is small

The location was very good, but the bathroom was very small. The sink was too small that you fill the floor of the bathroom with water. Cleaning of suite is only available on the third day.

Stayed 4 nights in Jun 2024

6/10 Okay

AHMET

Jun 22, 2024

Liked: Cleanliness, communication

Bathroom is small, sink is very small

The location was very good, but the bathroom was very small. The sink was too small that you cannot even wash your hands without filling the floor of the bathroom with water. Cleaning of suite is only available on the third day.

Stayed 4 nights in Jun 2024

2/10 Terrible

chra

Nov 19, 2024

Disliked: Cleanliness, room comfort, communication

I paid so much money but it wasn’t like I imagined. It was so small and literally there was not a dishwasher or washing machine line they put it in the description.

Stayed 1 night in Nov 2024

6/10 Okay

Tracey

May 19, 2024

Disliked: Cleanliness

Convenient location with good tube links. Accommodation was basic and tired, in need of some repairs and internal redecoration. The apartment was spacious for the price and the hotel reception where check in happened was pleasant and well staffed. Unfortunately the bed linen was not clean and I had to raise this and have it replaced. As this is a basic requirement from my perspective I would not stay again.

Stayed 2 nights in May 2024

4/10 Poor

Clara

Jun 28, 2023

Liked: Cleanliness, communication

Disliked: Property conditions & facilities

Quiet area. Good price. Nice staff. Horrible bed. Floor damaged severely. No air conditioning. Won’t be going back.

Stayed 1 night in Jun 2023

6/10 Okay

Ozi

Dec 1, 2024

Liked: Communication

Disliked: Room comfort

poor

Reception is located 200 m. from the rooms building, had to go onward and back to reception. Although is was a 2 room apartment, bed was described as "double" but was far from that, maybe a bed and a half, very non comfortable for 2 person. Bathroom+shower was like a prison room, VERY tiny, shower hardly contain one person and I am thin.. Overall, poor room, very basic, nothing to tell home about. would not come back.

Stayed 2 nights in Nov 2024

2/10 Terrible

Simon

May 21, 2023

Disliked: Cleanliness, amenities, property conditions & facilities, communication

A terrible property. Damages through two apartments. Supposed to be ‘Superior’ rooms and both sub-standard. Gum stuck to the edge of the table, floor damaged, side surfaces badly chipped and damaged. Air conditioning switched off throughout the building, ‘because it’s not hot in London yet’. No noticeable soundproofing, so footsteps, water systems and general noise.

Stayed 1 night in May 2023

4/10 Poor

Pornthipa

Apr 29, 2024

Disliked: Room comfort

I'd pass. Unfortunately, we didn't

Uh, not so great. The images of the rooms paint a picture of clean lines and newness, but the reality is less than. For beginners, the entryway tile was cracked and hallway carpets were heavily soiled. Our room was on an upper floor (I believe the 4th), but the elevator only went up three floors. Our room was a decent size, but it was obviously well-used. The bed was small with a cracked glass table and chairs. None of the usb ports worked for charging our phones, and only one light station worked (the one that turned on all the lights in the room). The bathroom was tiny and crowded. There is a kitchen with just about everything you need to prepare a meal (pots, pans, utensils, etc), but this did not make up for the room's shortcomings.

Stayed 1 night in Apr 2024

4/10 Poor

Simon

Jun 24, 2024

Disliked: Cleanliness, room comfort

Not what we expected.

Check in is unusual as it’s in a hotel across the road from these suites. Check in was quick, but remember they need a £200 security deposit. Remember to take photos of your room when you get in, just in case they try to keep any of your security deposit. Luckily we got ours back quickly. Anyway, keycards didn’t work on our room door when we got there, so had to trek back across the road to get replacements, these didn’t work either, so rang the number on the bit of paper they gave me at check in. They sent someone over with a handful of key cards and eventually 2 of them worked. For the amount we paid for this room we expected a higher quality property. It didn’t live up to the description, and was also in a poor state of decor. Laminate floor in bad condition from an obvious previous leak from the bathroom, but just left in a bad state. One of the chairs was dangerous as screws were missing, luckily the legs only fell off when we moved it and not while someone was sat on it. Decor very dated and in need of a serious overhaul. Cracked window, and only single glazed sash windows, so you could hear quite a lot of noise from outside. Definitely not worth the money we paid. The location of this property is good though with shops, takeaways, restaurants and 2 underground stations all within 5-10 minutes walk. Wouldn’t stay here again, will go back to Premier Inn and get a better quality room for similar money.

Stayed 2 nights in Jun 2024

8/10 Good

Claudia

Oct 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Super zentrale Unterkunft

Stayed 6 nights in Oct 2025

8/10 Good

ADRIANA

Jul 12, 2025

Liked: Cleanliness, room comfort, communication

Vale pela área do entorno. Tem muito comércio.

Melhor que minhas expectativas após ler algumas avaliações negativas. O apartamento de 1 quarto e uma sala para quatro tem uma boa mesa redonda com cadeiras bonitas e confortáveis. Os colchões são ótimos. As toalhas são finas e ásperas, podendo melhorá-las. Tem uma mini cozinha com o básico, boa geladeira e uma grande flat tv. O banheiro é pequeno mas bem distribuído e a ducha é boa e forte. Esses dias que estive lá fez muito calor mas tinham 3 ventiladores e um split (ar condicionado desligado ou quebrado).

Stayed 3 nights in Jul 2025

2/10 Terrible

IFAN GARI

Jul 10, 2025

Disliked: Cleanliness, room comfort, communication

Do not stay here - very poor

Terrible quality accommodatiom. Flies everywhere, dirty, poor quality and condition flooring that needed to be replaced, and a steep staircase to get to the room on the fourth floor without a lift. Poor quality bed, matttess and bedding. No air conditioning. Not clear at the time of booking that a largr deposit is to be taken when you check in - they hold this for up to a week after your check out as well, which isn’t ideal.

Stayed 2 nights in Jul 2025

4/10 Poor

Colette

Jun 30, 2025

Liked: Cleanliness, communication

Hébergement OK mais problème au check-in

Nous avions déjà séjourné dans cet établissement et tout s’était bien passé. Cette fois-ci le check-in a été très compliqué car nous avons eu des difficultés pour régler notre séjour en raison de règles de sécurité excessives. En effet, le système exigeait une confirmation de ma banque (société générale) un dimanche !!!! Impossible donc de valider le paiement par CB, ni de retirer un montant aussi important en cash. Idem pour une autre CB. Heureusement une 3eme CB a fonctionné. Ce problème ne m’est jamais arrivé à l’étranger, même pour des montants bien plus importants ! Je n’ose pas imaginer ce qu’il se serait passé si nous n’avions pas pu effectuer le paiement … Nous aurions pu nous retrouver sans hébergement ?

Stayed 3 nights in Jun 2025

2/10 Terrible

Mats

Jun 23, 2025

Liked: Communication

Disliked: Room comfort

Bastu med kök

Rummet var i minsta laget. Var en säng i köket. Luftkonditioneringen fungerade inte så det var bastu på rummet. Fick sova med fönstret öppet och det fanns en fläkt men hjälpte inte mycket. Sov mycket dåligt dessa dagar pga av värmen och oljudet utifrån.

Stayed 2 nights in Jun 2025

Imperial Court Suites

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