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ibis London Shepherds Bush – Hammersmith

3.0 star property
Shepherd's Bush hotel puts travelers close to London's vibrant theaters and markets, with a multilingual staff that knows how to make a stay memorable

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Photo gallery for ibis London Shepherds Bush – Hammersmith

LCD TV - ibis London Shepherds Bush – Hammersmith (London)
A modern lounge area with four chairs, a round coffee table, and a flat-screen TV mounted on the wall. - ibis London Shepherds Bush – Hammersmith (London)
A modern lobby with two grey armchairs, a metallic coffee table, and a bookshelf in the background. - ibis London Shepherds Bush – Hammersmith (London)
A modern building with a prominent 'ibis HOTEL' sign. - ibis London Shepherds Bush – Hammersmith (London)
Exterior - ibis London Shepherds Bush – Hammersmith (London)
Located in Shepherd's Bush, ibis London Shepherds Bush – Hammersmith offers practical amenities like dry cleaning, WiFi, and a restaurant with bar. Guests can relax in the lobby with newspapers while the helpful staff assists in multiple languages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, bedside lamps, a nightstand, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(83 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Twin Beds

A double bed with two pillows, a wooden headboard, and two wall-mounted lights.

Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(23 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Hammersmith and Fulham, a neighborhood in London, ibis London Shepherds Bush – Hammersmith is near a metro station. Shepherd's Bush Empire and Bush Theatre are cultural highlights, and travelers looking to shop may want to visit Shepherd’s Bush Market and Westfield London Shopping Centre. BBC Television Centre and Broadway Shopping Centre are two other places to visit that come recommended. Visit our London travel guide
Map
3 - 5 Rockley Road, London, England, W14 0DJ

What's nearby

  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    4 min walk - 0.3 miles
  • A serene pond with red maple leaves, surrounded by rocks and greenery.
    Holland Park
    16 min walk - 0.9 miles
  • A large indoor structure with a complex metal framework and a glass ceiling.
    Olympia Events
    17 min walk - 0.9 miles
  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    17 min walk - 0.9 miles
  • Shepherd's Bush Empire
    5 min walk - 0.3 miles

Getting around

  • Shepherd's Bush Underground Station
    5 min walk
  • Shepherd's Bush Station
    6 min walk
  • Heathrow Airport (LHR)
    29 min drive

Restaurants

  • The Central Bar (Wetherspoon)
    4 min walk
  • The Sindercombe Social
    5 min walk
  • McDonald's
    4 min walk
  • Aroma
    4 min walk
  • GAIL's Bakery
    5 min walk

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis London Shepherds Bush – Hammersmith pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for GBP 25 per day. Limited spots are available.

What time is check-in at ibis London Shepherds Bush – Hammersmith?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability). Late check-in is available from noon– 5:00 PM for a fee of GBP 20.

What time is check-out at ibis London Shepherds Bush – Hammersmith?

Check-out is at noon. Late check-out is available for GBP 20 (subject to availability).

Where is ibis London Shepherds Bush – Hammersmith located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Shepherd's Bush Empire, Westfield London Shopping Centre, and Bush Theatre. Shepherd’s Bush Market and Broadway Shopping Centre are also within 15 minutes. Shepherd's Bush Underground Station is only a 5-minute walk and Goldhawk Road Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis London Shepherds Bush – Hammersmith Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good price- great nights sleep.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great for parking, staff were really helpful and perfect location for shops bars and restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the case of the Shepherd's bush Ibis location, it was easily accessible for where wanted to visit in London via overground and underground services. Rooms were warm, comfortable with immediate hot water, staff with responsive and helpful.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. No frills, but all the basics are good. Comfortable bed, black out curtains and a good shower. Location is ideal to get around London too. Ideal!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful for shopping as Westfield on the doorstep, lots of choices for places to eat and drink. The staff in the hotel are excellent.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well presented. The staff were very helpful and friendly. Reasonable price ,
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what we needed it for, easy (late) check in, easy check out and looked after our luggage while we had a wander round London. Overall very good service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location for what we wanted. We've stayed here several times. Sometimes the staff is great and sometimes not so much.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel as we were at a gig locally. The hotel was well located, I would definitely stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Was able to work form lounge the next day. Friendly morning staff supplied me with coffee!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff riendly, rooms clean. Central to all amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Staff & service, amenities, property conditions & facilities
The staff were helpful and the room was fine, but did not have enough plug sockets, ideally it would have plug sockets either side of the bed, and another for the kettle.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Walney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, it exceeded my expectations, just a few meters from the metro station, many shops nearby, a very lively location. I give the hotel a 9 out of 10, but I didn't give it a 10 because it lacked a mini-fridge.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Steve

Clean, modern and warm.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for concerts in the area, helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service - and a perfect breakfast set up - very efficient
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kristoff-G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice staying in this hotel. The hotel is clean and the accomodations is very good.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
The room was clean and the desk staff was friendly. We did not need help with anything.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Dawn

Liked: Cleanliness, staff & service, amenities
Squeaky floors outside the room so could hear everyone walking past, was near the lift so most on the same floor. Breakfast was good, went early the first day but there was plenty so went later as less people, could still get everything you wanted. Basic room, a mini fridge would have been good so could keep fresh milk
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff. Great breakfast
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, amenities
Room is clean and fair space for London. Personnel is very nice and helpful, making its best to help, while remaining discrete, very positive experience
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good value hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, conveniently located near tube and overground stations, in central Shepherd’s Bush. Convenient parking and direct entrance to hotel 1st floor via W12 car park around the other side of the block. Would gladly stay again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel and friendly close to station. Breakfast had plenty of choice but was not very hot. There were some hairs on the floor in the bathroom and shower. Some tatty bits and pieces. No plug socket where kettle is and no sockets near bed.
Stayed 1 night in Mar 2026