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ibis London City - Shoreditch

3.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for ibis London City - Shoreditch

1 bedroom, desk, blackout drapes, soundproofing
Exterior
Reception
Dinner served, international cuisine
Triple Room, 3 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room, 3 Twin Beds

1 bedroom, desk, blackout drapes, soundproofing

Triple Room, 3 Twin Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

1 bedroom, desk, blackout drapes, soundproofing

Family Double Room (2 adults and 1 child)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | 1 bedroom, desk, blackout drapes, soundproofing

Double Room, 1 Double Bed (SweetRoom)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (SweetRoom)

1 bedroom, desk, blackout drapes, soundproofing

Twin Room, 2 Twin Beds (SweetRoom)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
5 Commercial Street, London, England, E1 6BF

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Tower of London - 10 min walk - 0.6 miles
  • Tower Bridge - 16 min walk - 0.9 miles
  • The Shard - 5 min drive - 1.7 miles
  • London Eye - 8 min drive - 2.6 miles

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Exmouth Coffee Company - ‬2 min walk
  • ‪Efes - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk

About this property

ibis London City - Shoreditch

Eco-certified hotel near Brick Lane
Located close to Old Spitalfields Market and Tower of London, ibis London City - Shoreditch provides a bar and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and a front-desk safe
  • An elevator, tour/ticket assistance, and smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 348 rooms offer comforts such as free WiFi and sound-insulated walls. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Frequently asked questions

Is ibis London City - Shoreditch pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at ibis London City - Shoreditch?

Ibis London City - Shoreditch doesn't offer parking.

What time is check-in at ibis London City - Shoreditch?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ibis London City - Shoreditch?

Check-out is at noon.

Where is ibis London City - Shoreditch located?

Located in London City Centre, this eco-certified hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. Tower Bridge and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 2-minute walk and Aldgate Station is 4 minutes.

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ibis London City - Shoreditch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 1003 reviews
Rating 8 - Good. 377 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 6 nights in May 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great practical hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute and it was a LIFE SAVER. Clean, big rooms and an amazing location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property many times and it's good value for the money in London.
Stayed 2 nights in May 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities
Perfect Location for a Short City Trip
Stayed 3 nights in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to subway snd train. Surrounded by good food option. Clean and simple hotel
Stayed 1 night in May 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a convenient location with bus stop right outside of the hotel. The room and bathroom were a bit compact and a tripping hazard with the step up into the bathroom. Overall, the stay was good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yolene

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at the hotel and the location was perfect, close to everything. The receptionist who checked us in was fantastic and helpful. Very great Italian’s restaurant nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right around the corner from the tube station which was perfect. It’s a ten minute walk from Spitalfields Market and there’s tons of restaurants close by. It was also only a 20 minute walk from tower bridge and Tower of London which made the touring days easy. Great location. Staff is great. Definitely would stay here again
Stayed 3 nights in May 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The station of the tube is excellent!
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect- will come again
Stayed 3 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good location. Staff very efficient
Stayed 1 night in Apr 2025

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly helpful staff and a good sleep. A little disappointed with breakfast, no marmalade, black pudding or fried eggs. However the food that was there was very tasty
Stayed 3 nights in May 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service
Rooms were on the smaller side but great location and lovely staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room was quiet.
Stayed 1 night in Jan 2025

8/10 Good

Henk

Liked: Cleanliness, staff & service
Its fine to Stay
Stayed 3 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The staff was very friendly and accommodating. The only downside was the room was a little warm and the AC couldn’t be turned down
Stayed 7 nights in Apr 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at reasonable price

Very good hotel and pretty reasonable price! We liked it and will come back. Very close to the subway. Very good breakfast!
Stayed 4 nights in Nov 2024

8/10 Good

Nina

Liked: Cleanliness, property conditions & facilities
Good breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was really good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from roof top bar
Stayed 2 nights in Dec 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were quite small and the bathroom basic but it suited our needs while we were visiting London
Stayed 4 nights in Jan 2025

6/10 Okay

Felix

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are a little worn out. Considering the price and location, I can take it though.
Stayed 3 nights in Apr 2025

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025