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ibis London City - Shoreditch

Property class: 3

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Photo gallery for ibis London City - Shoreditch

A modern hotel lobby with a round dining table, sofas, and a bar area. - ibis London City - Shoreditch (London)
A modern hotel with a prominent 'ibis HOTEL' sign, a glass facade, and a ground-level retail space. - ibis London City - Shoreditch (London)
A bar area with a red illuminated counter, seating with cushions, and hanging plants. - ibis London City - Shoreditch (London)
A modern lounge area with a sofa, armchairs, and a coffee table. - ibis London City - Shoreditch (London)
A hotel room with a wooden desk, a white chair, a bed, a window with a cityscape view, and a coffee station. - ibis London City - Shoreditch (London)
Located close to Old Spitalfields Market and Brick Lane, ibis London City - Shoreditch provides a bar and a restaurant. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

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Room options

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Showing 6 of 6 rooms

View all photos for Double Room, 1 Double Bed (SweetRoom)

A hotel room with a large bed, a desk with a laptop, a TV, and a red carpet.

Double Room, 1 Double Bed (SweetRoom)

8.4 out of 10
Very good
(127 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a chair, a surfboard, and a large wall mural.

Triple Room, 3 Twin Beds

7.8 out of 10
Good
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, 1 Double Bed

A hotel room with a wooden desk, a white chair, a bed, a window with a cityscape view, and a coffee station.

Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

Room

Twin Room, 2 Twin Beds, Accessible

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

A hotel room with a large bed, a smaller bed, a desk, a chair, a TV, and a red carpet.

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds (SweetRoom)

A hotel room with two beds, a desk with a laptop, a chair, and a red carpet.

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(32 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in London City Centre, a neighborhood in London, ibis London City - Shoreditch is near a metro station. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Old Spitalfields Market and Brick Lane. Check out an event or a game at The Arena, and consider making time for London Eye, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Aldgate East Station is just steps away and Aldgate Station is 5 minutes by foot. Visit our London travel guide
Map
5 Commercial Street, London, England, E1 6BF

What's nearby

  • A street with shops, including Brick Lane Bookshop and Oh Baby London.
    Brick Lane
    3 min walk - 0.2 miles
  • A busy outdoor market with people shopping and eating.
    Old Spitalfields Market
    5 min walk - 0.3 miles
  • A historic building with clock towers and arched windows at night.
    Liverpool Street
    6 min walk - 0.4 miles
  • A historic stone castle with a large arched entrance, a tall tower, and a weather vane.
    Tower of London
    10 min walk - 0.6 miles
  • The Tower Bridge in London, featuring two towers, a central arch, and suspension cables.
    Tower Bridge
    16 min walk - 0.9 miles

Getting around

  • Aldgate East Station
    1 min walk
  • Fenchurch Street Station
    9 min walk
  • Heathrow Airport (LHR)
    65 min drive

Restaurants

  • Black Sheep Coffee
    2 min walk
  • Exmouth Coffee
    3 min walk
  • The White Hart
    3 min walk
  • The Hoop and Grapes
    3 min walk
  • The Culpeper
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14 for adults and GBP 7 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis London City - Shoreditch pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Ibis London City - Shoreditch doesn't offer parking.

What time is check-in at ibis London City - Shoreditch?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 30 (subject to availability).

What time is check-out at ibis London City - Shoreditch?

Check-out is at noon.

Where is ibis London City - Shoreditch located?

Located in London City Centre, this hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. Tower Bridge and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 2-minute walk and Aldgate Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis London City - Shoreditch Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 471 out of 1075 reviews
Rating 8 - Good. 403 out of 1075 reviews
Rating 6 - Okay. 124 out of 1075 reviews
Rating 4 - Poor. 44 out of 1075 reviews
Rating 2 - Terrible. 33 out of 1075 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo traveller and the location was fantastic
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast, clean rooms.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect with hotel and location is ideal.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, with clean and comfortable room.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Perfect location with good clean rooms.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful when we asked to change room
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near the subway and 15mins walk to Elizabeth line. Walkable in other attractions. Clean room ✔️ Staffs ✔️ Breakfast ✔️
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bed not comfortable TV did not work. Great location walkable to a lot of cool places.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast and working AC. Good hotel.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a short walk to the Tower Bridge as well as underground is basically below the hotel. Safe and cute neighborhood with great pubs and breakfast places nearby.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were lovely and helpful. Clean, comfy and compact rooms for a short stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here for NHC 2026 and it was super convenient with the area surrounding nearby stores and the train station for Aldgate East being around the corner. Staff were super friendly and house keeping made sure to clean our rooms when needed and requested. 10/10 will stay again.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for our planned activities, and many options for food in the vicinity.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good and in a great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, basic room
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was brilliant, staff were super helpful, it was very quiet. Perfect spot by the underground.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Quiet and safe
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful and attentive. Breakfast was great. Location perfect, love the neighborhood very funky. Very easy access to the tube.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the staff were very helpful.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. The only thing we found wrong/ bad was there was an apple in the garbage can in the room. The room was clean but no bags in the garbage cans and a old apple!
Stayed 1 night in Sep 2026