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ibis London City - Shoreditch

3.0 star property
Hotel with a restaurant, 4-minute walk to Brick Lane

Choose dates to view prices

Photo gallery for ibis London City - Shoreditch

Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Daily buffet breakfast (GBP 11.50 per person)
Reception
Dinner served, international cuisine
Located in Shoreditch, ibis London City is a convenient base for urban explorers. Enjoy breakfast, unwind at the bar, and stay connected with free WiFi while discovering nearby attractions like Old Spitalfields Market and the Tower of London.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, 1 Double Bed (SweetRoom)

8.2 out of 10
Very good
(96 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Family Double Room (2 adults and 1 child) | Desk, blackout drapes, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, 2 Twin Beds (SweetRoom)

Twin Room, 2 Twin Beds (SweetRoom) | Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(27 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
5 Commercial Street, London, England, E1 6BF

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Tower of London - 10 min walk - 0.6 miles
  • Tower Bridge - 16 min walk - 0.9 miles
  • The Shard - 7 min drive - 1.7 miles
  • London Eye - 12 min drive - 3.1 miles

Getting around

  • Aldgate East Station - 1 min walk
  • Fenchurch Street Station - 10 min walk
  • Heathrow Airport (LHR) - 62 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Exmouth Coffee - ‬2 min walk
  • ‪The White Hart - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Cafe Casablanca - ‬3 min walk

About this property

ibis London City - Shoreditch

Hotel near Brick Lane
Located close to Old Spitalfields Market and Tower of London, ibis London City - Shoreditch provides a bar and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A front-desk safe, smoke-free premises, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 348 rooms offer comforts such as free WiFi and sound-insulated walls. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

Frequently asked questions

Is ibis London City - Shoreditch pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at ibis London City - Shoreditch?

Ibis London City - Shoreditch doesn't offer parking.

What time is check-in at ibis London City - Shoreditch?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ibis London City - Shoreditch?

Check-out is at noon.

Where is ibis London City - Shoreditch located?

Located in London City Centre, this hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. Tower Bridge and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 2-minute walk and Aldgate Station is 4 minutes.

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ibis London City - Shoreditch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 404 out of 1002 reviews
Rating 8 - Good. 382 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 4 nights in Sep 2025

8/10 Good

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to the tube/train station making if very convenient for transportation. Staff was friendly and helpful.
Stayed 4 nights in Sep 2025

8/10 Good

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally a nice stay

Generally a nice stay, clean and comfortable, right next to Aldgate East, 215£ a night, breakfast quite busy with waiting time
Stayed 3 nights in Jul 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 6 nights in May 2025

8/10 Good

Trevor

Liked: Cleanliness, room comfort
Nice people checking me in great staff
Stayed 1 night in Jun 2025

4/10 Poor

Tatiana

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty, and the bathroom looked like a porta potty.
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property many times and it's good value for the money in London.
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute and it was a LIFE SAVER. Clean, big rooms and an amazing location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and excellent customer service
Stayed 1 night in Jun 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was very small and the fan did not keep it cool so we had to sleep with the window open which made the soundproofing irrelevant. The immediate surrounding area was decent, but the walk through Whitechapel was unpleasant.
Stayed 3 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was really good.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Disliked: Property conditions & facilities
This hotel was just fine, nothing more nothing less. It does not have AC and the rooms are dank, you also can’t open the windows. The breakfast is mediocre at best. There are three elevators and they are also small. They can’t fit more than 3 to 4 people in them, getting down in the morning whenever everyone was there for work was a hassle. Overall, I wouldn’t stay here again, but it’s fine for a short trip if you want to stay centrally in the city. The staff was very pleasant.
Stayed 5 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right around the corner from the tube station which was perfect. It’s a ten minute walk from Spitalfields Market and there’s tons of restaurants close by. It was also only a 20 minute walk from tower bridge and Tower of London which made the touring days easy. Great location. Staff is great. Definitely would stay here again
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price and location

Great location just beside a metro station. There are restaurants and markets around, very convenient. Good price for what they offer. The street is just a bit loud.
Stayed 3 nights in May 2025

8/10 Good

Nina

Liked: Cleanliness, property conditions & facilities
Good breakfast
Stayed 3 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service

Nice stay

We enjoyed our stay in this hotel , it was a handy place for a wedding we attended. Reception was helpful, the room was ok, a little noisy as we were 5th floor at the front (double glazing not great) Good location for London and the breakfast included was of a good standard
Stayed 3 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The staff was very friendly and accommodating. The only downside was the room was a little warm and the AC couldn’t be turned down
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The absence of dressers, or drawers of ANY kind, was jarring. Se were the tiny "closet corner" and the odd capsule-like bathroom, but the friendliness, professionalism, and kindness of the staff made up for everything else.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

Weekend trip with my family, really enjoyed it. Amazing service from checkin. Staff were really nice and friendly. And the lady at the bar was so nice too. Would highly recommend.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were great, but our room was so small and stunk! When having a shower or washing your hands, the water would leak under the bathroom into the carpet outside the bathroom so it stunk. The shower door hinges were faulty, the fan in the bathroom was terrible so everything was steamed and wet, the view outside the window was looking straight into an office building. It was in a weird part of London woth a lot of not good people on the street, we didnt feel safe walking at night. We wouldn’t stay again
Stayed 3 nights in Aug 2025

8/10 Good

Carolyn

Liked: Staff & service, amenities
Great location in terms of proximity to tube stations. Rooms and beds were sizable with a somewhat awkward layout/closet. Very quiet. Bathrooms are dated but okay in terms of cleanliness. Biggest issue is lack of air conditioning. There are heat pump style fans which are helpful. Even on the hot days and being on the 9th floor, the room was a good temperature for sleeping at night if the window was open and blinds closed during the day.
Stayed 7 nights in Jul 2025

10/10 Excellent

Marina

Liked: Staff & service, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

6/10 Okay

Janine

Was in a great spot . Is very noisy with police going through the night with Sirens. Breakfast was good , just Bacon was very dry .
Stayed 5 nights in Feb 2025

8/10 Good

Roberto Carlos

.
Stayed 3 nights in Apr 2025

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