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Hyatt Place London City East

4.0 star property
Hotel with a rooftop terrace, steps from Brick Lane

Choose dates to view prices

Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Cocktail bar
Exterior
Restaurant
Hyatt Place London City East near Brick Lane combines comfort with style. Dine at Zoom Restaurant or the on-site cafe. Enjoy panoramic views from the rooftop terrace and maintain fitness at the 24-hour gym. Free in-room WiFi and attentive staff ensure a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - double
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area | 55-cm Smart TV with digital channels, TV

Premium King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the neighborhood

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Tower of London - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile
  • St. Paul's Cathedral - 6 min drive - 1.7 miles
  • The Shard - 7 min drive - 1.7 miles

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Efes - ‬1 min walk

About this property

Hyatt Place London City East

Upscale hotel near Brick Lane
Located close to Old Spitalfields Market and The Gherkin, Hyatt Place London City East provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Sotto Cucina & Bar, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), 1 meeting room, and a banquet hall
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Coworking spaces, a computer station, and smoke-free premises
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Showers and hair dryers
  • 55-cm Smart TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is Hyatt Place London City East pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Place London City East?

This property doesn't offer parking.

What time is check-in at Hyatt Place London City East?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place London City East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Place London City East located?

Located in Shoreditch, this hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 4-minute walk and Whitechapel Underground Station is 7 minutes.

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Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1034 reviews
Rating 8 - Good. 301 out of 1034 reviews
Rating 6 - Okay. 88 out of 1034 reviews
Rating 4 - Poor. 18 out of 1034 reviews
Rating 2 - Terrible. 19 out of 1034 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've stayed in in London, we highly recommend
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Disliked: Staff & service
Limited bar.
Stayed 8 nights in Sep 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was in a very unsafe location and was not well kept.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Breakfast was good and staff very friendly and helpful. Everything is walking distance- tube/Tesco convenient store and market. I would recommend and would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect stay - no problems

Everything was just perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a superb location to explore the city. Rooms are comfortable and clean. Personal was super friendly. The only thing I didn’t like so much, was the sliding bathroom door which is not really closing.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely silent in our room even though we were on the busy street. Loved it! Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent option and price. Location is very good but the neighbourhood is not the nicest. Would still certainly stay again
Stayed 3 nights in Jun 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful weekend stay here. Was welcomed by the reception staff which was very polite, professional and went all out to make our stay special. It was our 17 year wedding anniversary so was gifted a free drink to have at the roof top terrace which was so lovely and nice view of the London skyline. Our roof was lovely and even had a heart shape design on the bed to make out occasion even more special. The added bits this hotel went out of there way truly made out stay the best experience. The breakfast buffet was really tasty and could not fault a thing with our stay. I would highly recommend staying here. Beds were comfy room was immaculate and overall best staycation. Thanks to the staff that made my stay extra special.
Stayed 1 night in Aug 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffe machine was difficult to plug. The bathroom needs a bidet, but it's a common issue out of Italy :-)
Stayed 7 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location, this property is happily situated to enjoy London’s reputation as a melting pot. Easy access to the underground and trains.
Stayed 1 night in May 2025

8/10 Good

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around wonderful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and extremely quiet in our room. We had an amazing view to the gherkin in our room on the 6th floor.
Stayed 3 nights in Apr 2025

6/10 Okay

Henni

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, the terrace in our room was cool. I wouldn't say it is a 4 star hotel, it felt very basic. There is a tesco just next door which is useful and a tube station which takes you to embankment. It was fine.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Place review

Lovely hotel. Great location for getting around on tube. Beautiful room with balcony and a great view across London. Awesome breakfast . All the options were tasty and excellent service from Adhil.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel nice and clean.
Stayed 3 nights in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable hotel in a popular area. Only inconvenience was in my room, to close the curtains I had to climb a ladder to a little corner area. Very weird.
Stayed 1 night in May 2025

10/10 Excellent

Marc

Liked: Staff & service, property conditions & facilities
Extremely helpful staff. Very well-stocked buffet breakfast. Convenient to 2 tube stations, also not far from parliament, Big Ben, etc. Rooms are well-appointed and very up-to-date.
Stayed 2 nights in Feb 2025

8/10 Good

Nicola

Liked: Property conditions & facilities, room comfort
Work trip overnight
Stayed 1 night in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, the hotel good located in a cool area. Defenitely a recommend!
Stayed 2 nights in Nov 2024

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