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Hyatt Place London City East

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Rooftop terrace - Hyatt Place London City East (London)
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Cocktail bar - Hyatt Place London City East (London)
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Hyatt Place London City East (London)
Cocktail bar - Hyatt Place London City East (London)
Luxury
4.0 star property
9.0

Wonderful

Urban retreat with rooftop terrace

Sweeping London views unfold from our ninth-floor restaurant terrace, serving fresh pastries to full English breakfasts. Our rooftop bar offers a sophisticated retreat with panoramic vistas. Steps from Aldgate East station, Westminster and Paddington are easily accessible.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Terrace

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Shoreditch, a neighborhood in London, Hyatt Place London City East is in the entertainment district and near the airport. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Old Spitalfields Market and Brick Lane. Looking to enjoy an event or a game while in town? See what's going on at The Arena. Guests appreciate the hotel's convenience to public transportation: Aldgate East Station is 4 minutes by foot and Whitechapel Underground Station is 7 minutes. Visit our London travel guide
Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

What's nearby

  • Brick Lane
    Brick Lane
    3 min walk - 0.2 miles
  • Old Spitalfields Market
    Old Spitalfields Market
    9 min walk - 0.5 miles
  • Tower of London
    Tower of London
    13 min walk - 0.7 miles
  • The Gherkin
    The Gherkin
    13 min walk - 0.7 miles
  • Tower Bridge
    Tower Bridge
    19 min walk - 1.0 mile

Getting around

  • Aldgate East Station
    4 min walk
  • Fenchurch Street Station
    13 min walk
  • London City Airport (LCY)
    20 min drive

Restaurants

  • Burger King
    3 min walk
  • Exmouth Coffee
    3 min walk
  • Pocketsquare Skyline Bar and Terrace
    1 min walk
  • The Castle
    3 min walk
  • The White Hart
    3 min walk

About this property

Hyatt Place London City East

Upscale hotel near Brick Lane
Located close to Old Spitalfields Market and The Gherkin, Hyatt Place London City East provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Sotto Cucina & Bar, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage, and multilingual staff
  • A computer station, coffee/tea in the lobby, and smoke-free premises
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Showers and hair dryers
  • 55-cm Smart TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is Hyatt Place London City East pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hyatt Place London City East?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place London City East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Place London City East located?

Located in Shoreditch, this hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 4-minute walk and Whitechapel Underground Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place London City East Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 629 out of 1061 reviews
Rating 8 - Good. 305 out of 1061 reviews
Rating 6 - Okay. 86 out of 1061 reviews
Rating 4 - Poor. 21 out of 1061 reviews
Rating 2 - Terrible. 20 out of 1061 reviews

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from reception and rooms are very good and comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good but not near most of the best sites. We knew this going in and the hotel was very quiet.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Aicha Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, surrounded by lots of shops and restaurants. Clean and spacious rooms and slept well due to how well soundproofed the rooms are :) would return.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful and the room was so nice and clean. Definitely would stay there again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and the staff!! Nice hotel and cultural diversity of neighborhood—
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fresh clean room, comfortable bed air con was very loud. Breakfast was goods lots of choice. Bar was great the woman that served us was fabulous she knew her stuff, she was very pleasant and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean and comfortable room, very friendly staff. We will be back!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and (mainly) efficient and helpful staff, good facilities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Richa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, breakfast delicious, staff polite and professional. The rooftop bar was lovely. Short walk from tube station.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in the middle of Stratford Westfield. Great bar with nice food and cocktails. Staff we polite and friendly. Room was great too, comfy bed, average sized bathroom but all was clean and tidy. Worked well for me on a solo work trip.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciated the friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nilyufar

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, clean room, Comfortable beds. Small but stocked gym. I paid for added breakfast and it was great breakfast, especially appreciated vegan sausage to have with eggs
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities
Room was very clean. Staff were excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, beautiful roof top bar, clean room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel. Would stay again. Great breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ambil

Liked: Cleanliness, amenities, property conditions & facilities
clean room. Courteous staff,
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Great small hotel. Friendly staff, good location in the east end, smaller but clean and comfortable rooms. Comfortable bed. Good shower!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities
The staff were friendly, efficient and helpful. The room was spotless, comfy beds and pillows, and sofa in the room was lovely. Also a very good breakfast at a reasonable price. And very handy for London, even central London easily accessible as only 5’ walk to Tube station
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & the room was very comfortable & nice.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. We had a balcony and view of the city which was stunning. Staff were lovely and very helpful. Recommend staying here. This was actually my 2nd time and somewhere I will continue staying when I come to London. Fabulous place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ALIYA

Liked: Cleanliness, staff & service, amenities
Staff was extremely accommodating
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and the gym was also adequate
Stayed 1 night in Oct 2025
Verified

8/10 Good

Abhishek

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The hotel is located in a great location surrounded by shops and restaurants and within half a mile of the tube station. The only feedback I have is that the rooms got kind of cold at night and the heating system was capped for a certain temperature. It was not a deal breaker but I love my room toasty, which didn't seem achievable. Also breakfast was excellent!
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Rashad

Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel, nice and clean, staff excellent. However, neighbourhood is not great. But excellent food choices at one minute walk.
Stayed 3 nights in Nov 2025