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Hyatt Place London City East

4.0 star property
Fuel up for your day with great food and energize your stay amidst vibrant city sights.

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Rooftop terrace - Hyatt Place London City East (London)
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Cocktail bar - Hyatt Place London City East (London)
Lobby - Hyatt Place London City East (London)
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Hyatt Place London City East (London)
Hyatt Place London City East near Brick Lane combines comfort with style. Dine at Zoom Restaurant or the on-site cafe. Enjoy panoramic views from the rooftop terrace and maintain fitness at the 24-hour gym. Free in-room WiFi and attentive staff ensure a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - double
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area | 55-cm Smart TV with digital channels, TV

Premium King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the neighborhood

Located in Shoreditch, a neighborhood in London, Hyatt Place London City East is in the entertainment district and near the airport. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Old Spitalfields Market and Brick Lane. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Guests appreciate the hotel's convenience to public transportation: Aldgate East Station is 4 minutes by foot and Whitechapel Underground Station is 7 minutes. Visit our London travel guide
Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

What's nearby

  • London featuring signage, street scenes and markets
    Brick Lane
    3 min walk - 0.2 miles
  • Old Spitalfields Market featuring street scenes and markets
    Old Spitalfields Market
    8 min walk - 0.4 miles
  • Tower of London which includes heritage elements and a castle
    Tower of London
    13 min walk - 0.7 miles
  • The Gherkin which includes city views, views and a city
    The Gherkin
    13 min walk - 0.7 miles
  • Tower Bridge featuring heritage architecture, a bridge and a bay or harbor
    Tower Bridge
    19 min walk - 1.0 mile

Getting around

  • Aldgate East Station
    4 min walk
  • Fenchurch Street Station
    13 min walk
  • London City Airport (LCY)
    20 min drive

Restaurants

  • Exmouth Coffee
    3 min walk
  • Pocketsquare Skyline Bar and Terrace
    1 min walk
  • Starbucks
    1 min walk
  • Burger King
    3 min walk
  • The White Hart
    3 min walk

About this property

Hyatt Place London City East

Upscale hotel near Brick Lane
Located close to Old Spitalfields Market and The Gherkin, Hyatt Place London City East provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Sotto Cucina & Bar, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), 1 meeting room, and a banquet hall
  • A 24-hour front desk, concierge services, and a computer station
  • Smoke-free premises, luggage storage, and coworking spaces
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Showers and hair dryers
  • 55-cm Smart TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is Hyatt Place London City East pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hyatt Place London City East?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place London City East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Place London City East located?

Located in Shoreditch, this hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 4-minute walk and Whitechapel Underground Station is 7 minutes.

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Reviews

Hyatt Place London City East Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 596 out of 1015 reviews
Rating 8 - Good. 292 out of 1015 reviews
Rating 6 - Okay. 86 out of 1015 reviews
Rating 4 - Poor. 21 out of 1015 reviews
Rating 2 - Terrible. 20 out of 1015 reviews

Reviews

10/10 Excellent

Ambil

Liked: Cleanliness, amenities, property conditions & facilities
clean room. Courteous staff,
Stayed 3 nights in Jan 2026

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, beautiful roof top bar, clean room
Stayed 2 nights in Oct 2025

8/10 Good

Abhishek

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The hotel is located in a great location surrounded by shops and restaurants and within half a mile of the tube station. The only feedback I have is that the rooms got kind of cold at night and the heating system was capped for a certain temperature. It was not a deal breaker but I love my room toasty, which didn't seem achievable. Also breakfast was excellent!
Stayed 9 nights in Jan 2026

10/10 Excellent

Justine

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. We had a balcony and view of the city which was stunning. Staff were lovely and very helpful. Recommend staying here. This was actually my 2nd time and somewhere I will continue staying when I come to London. Fabulous place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Rashad

Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel, nice and clean, staff excellent. However, neighbourhood is not great. But excellent food choices at one minute walk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & the room was very comfortable & nice.
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean very minimalist. Stag was friendly and helpful. The location is convenient and close to transit. The area must have been quite nice at one time but looks rundown and we felt a bit uncomfortable getting back at night.
Stayed 4 nights in Oct 2025

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
All very clean and quiet. The only complaint is that the window faced a cement wall.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stayed for 3 nights , our room was upgraded and good buffet breakfast as well👍👍
Stayed 3 nights in Sep 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel within walking distance of East Aldgate underground station. Friendly staff, excellent breakfast. Rooms are sufficient for a London stay. Would definitely recommend!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Kind helpful (busy) staff. Really lovely room made special with thoughtful rose petal decoration in room and a drink voucher as they knew I had a celebration. Really nice spacious accomodation. Thank you everyone x
Stayed 1 night in Nov 2025

8/10 Good

Nickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, view was fantastic. However room was quite noisy with people outside. Breakfast was really good and staff very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and great location
Stayed 3 nights in Jul 2025

8/10 Good

Carolyn

Clean rooms, comfortable beds, warm showers, could use more lighting in the main room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying in the east end of London because of its multicultural community. While the area outside isn’t the best, the rooms are immaculately clean. The beds are comfortable, and the bathrooms are pristine.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great please, with friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy stay with very good view

We had a good stay in that Hotel, it was clean and staff was friendly. Location near to underground. Surrounding area looks a bit messi but no problem. Nice roof top bar with a good view!
Stayed 2 nights in Oct 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean hotel good location
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location lovely hotel

Lovely room, very helpful staff and great location in London. Everything we needed near by
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Fantastic amenities and a convenient location near tube stations. The Sicilian restaurant in the basement is amazing and the bar on the roof looked good too. We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Abdiweli Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at the hotel! It’s located right in the heart of London, in a very nice and safe area. Everything was clean and comfortable. A special thanks to Nishanth, who made our stay extra special with his professionalism, kindness, and helpful attitude. Thanks also to Adnan. I highly recommend this hotel and would gladly come back! 🌟
Stayed 6 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff very helpful and friendly

Hotel lovely and clean, staff on reception very friendly and helpful. Food in restaurant although limited choice was good and breakfast very good lots of choice. The service in rooftop bar very slow and the area around the hotel very run down graffiti everywhere
Stayed 1 night in Oct 2025

8/10 Good

Khellon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Food shops nearby. Convenient for transportation.
Stayed 8 nights in Sep 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here on my birthday and am so grateful to all the staff at Hyatt Place for making my birthday a memorable one! All the staff were absolutely amazing and made sure I was treated on my birthday, thank you so much! All the finishing touches in the room were lovely and the rooftop bar is amazing. Fantastic atmosphere, music and drinks, we will definitely be back!
Stayed 1 night in Sep 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mistake over the room eventually sorted but delayed us an hour. Received a complimentary breakfast as recompense. Nice location and very modern and clean. Breakfast was superb.
Stayed 2 nights in Oct 2025