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Hyatt Place London City East

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a rooftop terrace

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Photo gallery for Hyatt Place London City East

Enjoy the city skyline from our outdoor terrace, featuring round tables and comfortable seating.
Enjoy a warm dining experience with comfortable seating and a variety of fresh bread and pastries on display.
Relax in a stylish space with green and orange seating areas, white tables, and large windows.
Situated in the heart of the city, this hotel offers stunning views from its large windows.
Relax in this stylish room with a large bed, flat-screen TV, and city views through large windows.

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Terrace

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 23.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Tower of London - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile
  • St. Paul's Cathedral - 4 min drive - 1.4 miles
  • The Shard - 5 min drive - 1.9 miles

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪The White Hart - ‬3 min walk
  • ‪Exmouth Coffee Company - ‬3 min walk
  • Zoom East Kitchen & Bar
  • ‪Efes - ‬2 min walk
  • ‪Grounded - ‬2 min walk

About this property

Hyatt Place London City East

Upscale eco-certified hotel near Brick Lane
Located close to Old Spitalfields Market and The Gherkin, Hyatt Place London City East provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Sotto Cucina & Bar, the on-site restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a banquet hall, and 1 meeting room
  • A computer station, a front-desk safe, and smoke-free premises
  • Luggage storage, multilingual staff, and coffee/tea in the lobby
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Showers and hair dryers
  • 55-cm Smart TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is Hyatt Place London City East pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per pet, per day.

How much is parking at Hyatt Place London City East?

This property doesn't offer parking.

What time is check-in at Hyatt Place London City East?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place London City East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Place London City East located?

Located in Shoreditch, this eco-certified hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 1 mi (2 km). Aldgate East Station is only a 4-minute walk and Whitechapel Underground Station is 7 minutes.

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Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1014 reviews
Rating 8 - Good. 293 out of 1014 reviews
Rating 6 - Okay. 82 out of 1014 reviews
Rating 4 - Poor. 18 out of 1014 reviews
Rating 2 - Terrible. 20 out of 1014 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and great location
Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
It was a great hotel for what we needed!
Stayed 2 nights in May 2025

10/10 Excellent

gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Early check-in
Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent option and price. Location is very good but the neighbourhood is not the nicest. Would still certainly stay again
Stayed 3 nights in Jun 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. We stayed here for a visit to Borough Market and The Globe. Perfect location for us for this.
Stayed 1 night in May 2025

6/10 Okay

Joy

Liked: Amenities, property conditions & facilities
I like the staff very attentive and accommodating. I was allocated to a disabled room and the toilet is stained with faeces coloured, it is in room 811.
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice if compact rooms with everything needed for a short stay. Clean and modern. Breakfast excellent and staff extremely friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Dana and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 6 nights in Apr 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Lulu at the upstairs rooftop bar is amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Shahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was very clean spacious, good transport links.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location, this property is happily situated to enjoy London’s reputation as a melting pot. Easy access to the underground and trains.
Stayed 1 night in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in and out, good location. Good value for money
Stayed 1 night in Apr 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and comfortable bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Amba Caruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with very helpful and kind staff. They even accommodated an early check in at 9:30am! There are lots of restaurants around, and the tube is a 3 minute walk away. Would recommend this property to anyone staying in the Whitechapel area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Janet

Liked: Property conditions & facilities
Went for london marathon, hotel staff very friendly especially Miriam, Andrei and Amalu at breakfast excellent service, they also made a special pack up for my husband who was doing the marathon.
Stayed 3 nights in Apr 2025

10/10 Excellent

Melvin

Property one underground stop to the tower and easily accessible by the tube to all areas in London.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Place review

Lovely hotel. Great location for getting around on tube. Beautiful room with balcony and a great view across London. Awesome breakfast . All the options were tasty and excellent service from Adhil.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely clean hotel, friendly staff. Comfortable bed, really quiet in the room. There were plenty of nice little touches & things that I hadn't expected like a coffee machine in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and extremely quiet in our room. We had an amazing view to the gherkin in our room on the 6th floor.
Stayed 3 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable hotel in a popular area. Only inconvenience was in my room, to close the curtains I had to climb a ladder to a little corner area. Very weird.
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around wonderful!
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely return again

Good value warm rooms good firm beds lovely rooftop bar and restaurant very good
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Stayed 1 night in Jan 2025