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Hotel Metro

Property class: 3.5

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Photo gallery for Hotel Metro

A modern hotel room with a brick wall, two beds, a desk, and a large window. - Hotel Metro (London)
A hotel lobby with a glass door entrance, a sign reading "LOBBY," and a sign for "hotel metro london." - Hotel Metro (London)
A bathroom with a purple patterned wall, a mirror with a grid pattern, a glass table with a bowl of fruit, and a glass jar. - Hotel Metro (London)
A modern hotel lobby with a seating area, a fireplace, and a view of the street. - Hotel Metro (London)
A modern bathroom with a black and white color scheme, featuring a bathtub, a vanity with a mirror, and a towel rack. - Hotel Metro (London)
Hotel Metro provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

A modern room with a wooden wall, a black leather sofa, a wooden coffee table, a desk with a computer, and purple curtains.

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

8.8 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

A modern hotel room with a brick wall, two beds, a desk, and a large window.

Marvellous Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Marvellous Room, 1 King Bed, City View or Courtyard View

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

A modern hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Marvellous Room, 1 Queen Bed, City View or Courtyard View

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Loft, 1 King Bed, Bathtub, City View

A modern hotel room with a large bed, a desk with a computer, a television, and a view of the city through a large window.

Loft, 1 King Bed, Bathtub, City View

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Downtown London, a neighborhood in London, Hotel Metro is in the entertainment district and near the airport. Toboggan Brewing Co. and Labatt Brewery Tour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Westminster Ponds and Kilally Meadows. TAP Centre for Creativity and London Children's Museum are also worth visiting. Spend some time exploring the area's activities, including downhill skiing and snowboarding. Guests love the hotel's central location. Visit our London travel guide
Map
32 Covent Market Place, London, ON, N6A 1E8

What's nearby

  • A brick building with a sign for the Covent Garden Market.
    Covent Garden Market
    2 min walk - 0.1 miles
  • A lake with a fountain, surrounded by trees and a bench.
    Harris Park
    5 min walk - 0.3 miles
  • A wrought iron archway with the inscription "Victoria Park" above a pathway.
    Victoria Park
    6 min walk - 0.4 miles
  • Canada Life Place
    2 min walk - 0.1 miles
  • London Music Hall
    3 min walk - 0.2 miles

Getting around

  • London Station
    6 min walk
  • London, ON (YXU-London Intl.)
    21 min drive

Restaurants

  • Poacher's Arms
    4 min walk
  • Frank & Furter's Restaurant and Bar
    3 min walk
  • Tim Hortons
    3 min walk
  • Cousin Vinny's Pizza
    3 min walk
  • Little Red Roaster
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 29.38 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 65.00 per pet, per night (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 29.38 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Metro pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of CAD 65.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Metro?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Metro?

Check-out is at 11:00 AM. Late check-out is available for CAD 65.00 (subject to availability).

Where is Hotel Metro located?

Located in Downtown London, this hotel is steps from Good Foundation Theatre, Covent Garden Market, and Canada Life Place. Michael Gibson Gallery and Rum Runners are just steps away. London Station is 6 minutes by foot and London, ON (XDQ-London Train Station) is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Metro Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 698 out of 1070 reviews
Rating 8 - Good. 211 out of 1070 reviews
Rating 6 - Okay. 91 out of 1070 reviews
Rating 4 - Poor. 34 out of 1070 reviews
Rating 2 - Terrible. 36 out of 1070 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, helpful staff, pleasant stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. The room was fantastic and I spent a comfortable night
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick one night stay but the hotel was cleaning. Had nice aesthetic and hotel staff was nice and helpful
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for anyone going to Canada life place. Well maintained and clean modern room.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Excellent staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Hotel Metro. The room was very large and comfortable with a comfortable king bed, bathrobes and plenty of towels. Staff are very helpful. One downside is having to pay for parking in the garage across the street. ($58 for two days). We will stay here again if we visit London again
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was pretty cool and being right next to the Convent Garden Market was great. And internet was surprisingly fast so that’s a plus!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located for events at Canada Life centre. Lovely Covant market right across the street
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy bed and friendly staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room in a great location close to Canada Life Place and Covent Market. It is a small lobby entrance area but the rooms make up for it. The parking is underground and paid. The staff are very helpful and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and peaceful Would stay again
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very contemporary style. The staff cares about the customer. We were running late and received a call making sure we understood that the front desk staff left at 11:00pm. Thought that was above and beyond customer service.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Staff was so helpful and polite. The atmosphere was so fun and unique. We will be back.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for us seeing a concert at Canada life place, we enjoyed Covent market and walked to a couple of wonderful restaurants nearby. Access code system to get into hotel and your room after hours was easy and convenient. My kids loved the candy bar at reception and they had a toothbrush and toothpaste we had forgotten at home. If we ever have to go back to London, we would book here again!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was over the top helpful good location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel. Great location, clean and spacious rooms. Cannot beat it for the price. Parking is a bit expensive, but there are many other options in the area.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Metro while attending an event at Canada Life arena, everything was within walking distance, clean hotel, clean room, keyless entry, would definitely stay again
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small and cozy, not a ton of rooms which is nice. Wonderful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything I needed for my stay. The place was very clean, staff was helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience! Clean, comfortable and trendy.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and central to downtown
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, air con works very well.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe, great value, nice amenities. Expected a curtain in the room with the open tub and there was none, that wasn’t my thing. Particularly as was staying with a family member, not as a couple. That was a problem we had to work around. Not a fan of that layout style. Otherwise, everything was very nice.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff were amazing… that’s what’s floating this place but a hotel can’t live on great staff alone. Small details like, shower curtain needed replacing or a deep cleaning. Our door didn’t shut properly (and thus lock) unless you gave it a couple good pushes (then double check it worked). The floors where loud - you could hear people above and it was clear they where not in shoes, plus the halls where loud too, like the impact on the subfloor under the carpet. Fabulous location and a kind, friendly charm to the hotel. I would likely come back if the price felt like it matched the 3.5 star quality.
Stayed 2 nights in Oct 2026