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Hotel Indigo London - Kensington by IHG

Property class: 4

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Photo gallery for Hotel Indigo London - Kensington by IHG

A modern bar area with a bar counter, stools, and a variety of plants. - Hotel Indigo London - Kensington by IHG (London)
A buffet area with various food items, a check-in counter, and a check-out counter. - Hotel Indigo London - Kensington by IHG (London)
A historic hotel with a classic facade, a prominent entrance, and a flag. - Hotel Indigo London - Kensington by IHG (London)
A reception area with a wooden reception desk, a large potted plant, a chair, and a staircase leading to an upper level. - Hotel Indigo London - Kensington by IHG (London)
A seating area with two chairs and a table, a potted plant, and a window with the Hotel Indigo logo. - Hotel Indigo London - Kensington by IHG (London)
Close to Kensington High Street and Natural History Museum, Hotel Indigo London - Kensington by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Kensington Quarter, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a patterned wallpaper, a bed with yellow and white pillows, and two framed pictures on the wall.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(24 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

A hotel room with a bed, desk, chair, and artwork on the wall.

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a patterned wallpaper, framed posters, and a nightstand with a lamp.

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

A hotel room with a bed, a desk, a chair, and a lamp.

Premium Room, 1 Queen Bed (Extra Bed)

8.6 out of 10
Excellent
(22 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

A hotel room with a patterned wallpaper, a bed with yellow and white pillows, and two framed pictures on the wall.

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

A hotel room with a bed, bedside tables, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Premium Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Queen Bed (Extra Bed)

A hotel room with a dark blue door, a small seating area with a yellow cushion, a framed picture on the wall, and a closet with a robe and slippers.

Suite, 1 Queen Bed (Extra Bed)

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in London City Centre, a neighborhood in London, Hotel Indigo London - Kensington by IHG is near a metro station. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Marble Arch and Buckingham Palace. London Eye and Royal Botanic Gardens, Kew are not to be missed. Guests love the hotel's convenience to public transportation: Earl's Court Station is 5 minutes by foot and Gloucester Road Underground Station is 9 minutes. Visit our London travel guide
Map
34-44 Barkston Gardens, London, England, SW5 0EW

What's nearby

  • A historic building with two prominent towers and intricate architectural details.
    Cromwell Road
    4 min walk - 0.3 miles
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    14 min walk - 0.8 miles
  • A historic building with red brick architecture, a statue, and a clear blue sky.
    Imperial College London
    14 min walk - 0.8 miles
  • A large, empty stadium with blue seats and a roof structure.
    Stamford Bridge Stadium
    15 min walk - 0.8 miles
  • A grand hall with high vaulted ceilings, arched windows, and a central staircase.
    Natural History Museum
    16 min walk - 0.9 miles

Getting around

  • Earl's Court Station
    5 min walk
  • West Brompton Station
    10 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • The Blackbird, Earl's Court
    1 min walk
  • Pret a Manger
    2 min walk
  • Cast Iron Bar & Grill
    4 min walk
  • McDonald's
    3 min walk
  • Over Under Coffee
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Renovated guestrooms - April 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo London - Kensington by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Indigo London - Kensington by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Indigo London - Kensington by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo London - Kensington by IHG located?

Located in London City Centre, this hotel is within 1 mi (2 km) of Holland Park, Royal Albert Hall, and Natural History Museum. Kensington High Street and Kensington Gardens are also within 1 mi (2 km). Earl's Court Station is 5 minutes by foot and Gloucester Road Underground Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo London - Kensington by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 553 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in a good position in town. The staff were all lovely and friendly and my room was immaculate with a well appointed bathroom. Breakfast was great! Would definitely stay again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was great! Perfect location with lots and f food options near by and the Earl Ct train station!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
An excellent location right by the Earl's Court tube station and within easy walking access to much of Kensington, Chelsea and South Ken. The included breakfast was very good as well.
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but definitely great location
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and price. staff was very helpful and hotel was clean
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, great location.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

The breakfast was amazing but the room was small and the bathroom had mold everywhere .
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine except early check in request not acknowledged. Arrived quite early after transatlantic flight , told not to return before 3pm. Host at breakfast quite pleasant and entertaining.
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness
Location was good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful six-night stay at Hotel Indigo. The front desk staff were exceptionally friendly and helpful throughout our visit. Our room was spacious, spotless, and featured a large, well-appointed bathroom. We also had breakfast at the hotel one morning, and it was well worth the price. Both check-in and check-out were quick and hassle-free, making the entire experience seamless. We would definitely recommend Hotel Indigo and would be happy to stay here again on a future visit.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for the price, and it even surpassed my expectations. Staff was friendly, room was clean, and the size for the room for what I paid and the location felt like a good deal.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning and restaurant staff are very helpful. The front desk staff could use some training.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a prime location for exploring London. It’s steps away from the Earl’s Court Underground. Rooms were large for a European hotel. Breakfast was delicious and had a large variety. Service was excellent. Great for families traveling. Short 25 minute cab ride from Heathrow or take the underground directly in about 35 minutes. Will definitely stay again!
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bedroom although I would not have chosen to have a bedroom in the basement. There was very little natural light added to the fact that the room lighting was very poor. Breakfast was delicious.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this stylish, spacious room with huge modern bathroom. The location is perfect, between the bustle of Earl’s Court Road and leafy avenues lined with stately townhouses. Just a two minute walk to Earl’s Court Station’s District and Paddington lines, as well as several bus routes. I wish the lobby was larger, but the smaller size is to be expected in converted boutique buildings. This was our favorite hotel stay in London.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, but not worth the money I spent. Given a king room (009) with a hard bed and limited / poor view. Spent over £550 for 2 nights. Staff were great and location was handy for Earls Court tube station. Better elsewhere but fine if you need to be in this location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great London Location. We just returned from staying five nights at the indigo hotel Kensington in London. The neighborhood was convenient to Earl Court underground station and had several good restaurants, nearby. The rooms were spacious and pretty with nice big bathrooms, including tub and separate shower. I felt like I was getting a British experience and not just another typical hotel vibe. My husband and I will return to this location if we are back in London again.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice room only downside was our air con stopped working and it was extremely hot in our room. We just opened some windows, the staff was lovely and accommodating.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and breakfast was perfect, everything was always refreshed quickly. The staff were very friendly and attentive. The hotel was ideally situated for amenities close by, with a very short walk to the underground. We would definitely come back!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In May 2026 I stayed at the Hotel Indigo in Earl’s Court for five nights during a visit to London. The price was very reasonable for the area, and my room had a pleasant view and was comfortable by London standards. The breakfast was a highlight, with a good selection and consistently high quality, and the staff were genuinely helpful throughout my stay. The hotel is surrounded by several excellent restaurants and is just a short walk from the Earl’s Court Underground station, which made getting around the city very easy. Overall, this is a well-located, good-value option that I would gladly stay at again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, close to museums and parks
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was small but service and amenities were great
Stayed 6 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel about four times over the years and love the location. It’s super close to the tube, lots of restaurants and pubs, and M&S food across the street. The breakfast is serviceable, but not worth paying extra for if it’s not in your room rate. Sadly, we won’t be staying here again because of the rooms and beds. The last two times we’ve stayed here we’ve been given rooms in the basement (600s are in the basement) which are low, dark, and not as cool. The beds are higher than normal so you feel like Princess and the Pea. They are also very hard and my husband had a terrible time sleeping. We did ask for a non basement room this stay, but was told that was all that was available. Again, not a bad hotel — walk in shower is great and the location can’t be beat. But, sleeping is important and the rooms/beds aren’t comfortable.
Stayed 4 nights in Aug 2026