See all properties

Hotel Indigo London K West Shepherd's Bush by IHG

4.0 star property
A sanctuary in London's heart where travelers can relax by a warm lobby fireplace or at the restaurant & bar

Choose dates to view prices

Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

Bar (on property) - Hotel Indigo London K West Shepherd's Bush by IHG (London)
Exterior - Hotel Indigo London K West Shepherd's Bush by IHG (London)
Restaurant - Hotel Indigo London K West Shepherd's Bush by IHG (London)
A modern hotel room with a bed, seating area, dining table, and a large window. - Hotel Indigo London K West Shepherd's Bush by IHG (London)
A hotel room with a bed, a chair, a small table, and a desk. - Hotel Indigo London K West Shepherd's Bush by IHG (London)
Hotel Indigo London K West Shepherd's Bush by IHG offers a peaceful retreat in bustling London. Enjoy the restaurant and bar, in-room WiFi, a cozy lobby fireplace, and dry cleaning services. Guests frequently praise the attentive staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Bathtub (Outdoor Area)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed, Bathtub (Outdoor Area)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding available, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a dining table, and a chair.

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed (Cosy)

A hotel room with a large bed, a dining table, and a chair.

Room, 1 Twin Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

View all photos for 1 Queen Standard Accessible

A hotel room with a large bed, a dining table, a chair, and a vase with flowers.

1 Queen Standard Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 King Premium

A modern bedroom with a bed, bedside table, chair, and a small desk with a lamp.

1 King Premium

  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Hammersmith and Fulham, a neighborhood in London, Hotel Indigo London K West Shepherd's Bush by IHG is in a shopping district and near a metro station. Royal Albert Hall and Marble Arch are notable landmarks, and some of the area's popular attractions include Natural History Museum and London Eye. Royal Botanic Gardens, Kew and Sky Garden are not to be missed. Guests appreciate the hotel's convenience to public transportation: Shepherd's Bush Underground Station is 4 minutes by foot and Goldhawk Road Underground Station is 10 minutes. Visit our London travel guide
Map
Richmond Way, London, England, W14 0AX

What's nearby

  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    5 min walk - 0.3 miles
  • A red double-decker bus on a city street, a historic building with arched windows, and pedestrians.
    Kensington High Street
    14 min walk - 0.8 miles
  • A large indoor structure with a complex metal framework and a glass ceiling.
    Olympia Events
    14 min walk - 0.8 miles
  • A serene pond with red maple leaves, surrounded by rocks and greenery.
    Holland Park
    15 min walk - 0.8 miles
  • Shepherd's Bush Empire
    7 min walk - 0.4 miles

Getting around

  • Shepherd's Bush Underground Station
    4 min walk
  • Shepherd's Bush Station
    6 min walk
  • Heathrow Airport (LHR)
    35 min drive

Restaurants

  • Caffè Nero
    6 min walk
  • Black Sheep Coffee
    6 min walk
  • The Central Bar (Wetherspoon)
    4 min walk
  • Hilton Cocktail Bar
    7 min walk
  • Ben's Cookies
    9 min walk

Similar properties

Bar (on property)
Novotel London West
Hammersmith and Fulham
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,076 reviews
Novotel London West
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Indigo London K West Shepherd's Bush by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Indigo London K West Shepherd's Bush by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Hotel Indigo London K West Shepherd's Bush by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo London K West Shepherd's Bush by IHG located?

Located in Hammersmith and Fulham, this hotel is within a 15-minute walk of Westfield London Shopping Centre, Kensington High Street, and Olympia Events. River Thames and Kensington Gardens are also within 2 mi (3 km). Shepherd's Bush Underground Station is only a 4-minute walk and Goldhawk Road Underground Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 30 out of 34 reviews
Rating 8 - Good. 2 out of 34 reviews
Rating 6 - Okay. 1 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel, usually stay at the Hoxton in Shepards Bush but will be staying here from now on. Rooms are lovely & staff were great. The only thing lacking was hooks in the bathroom for wet towels
Stayed 1 night in May 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and professional the moment I steeped into the lobby. Throughout my stay there I had different staff members contact me and ask if they could help my stay get even better. The room was clean and modern. Thank you IHG Ridgeway!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Indigo K West was superb from start to finish. Every member of staff was a credit to the hotel—friendly, welcoming, and attentive, with excellent attention to detail throughout our stay. What really stood out was the personal service. The staff made us feel genuinely welcome from the moment we arrived, and they even remembered our onward travel plans when checking out. These thoughtful touches made us feel valued and added a level of hospitality that is becoming increasingly rare. The rooms were stylish, spotlessly clean, and thoughtfully designed, with great attention to detail throughout. We were particularly impressed by the accessibility features, which were well considered and integrated seamlessly into the room design without compromising on comfort or style. We had lunch at the Flock restaurant within the hotel, which was also excellent. The wood-fired pizzas were of a very high quality and the bar/restaurant area had a wonderful atmosphere, with great music that created a calm, relaxing, and welcoming environment. Overall, the combination of exceptional service, comfortable and well-designed accommodation, excellent food, and a relaxed atmosphere made for a fantastic stay. We would not hesitate to return and would highly recommend Hotel Indigo K West to anyone visiting London.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel and is really lovely. Just some points to add. The kitchen is a show cooking so you see everything. At breakfast the female chef had long hair and whilst cooking she was constantly touching it to move it out of her eyes and then continuing to cook, not good. Should have in a bun, in a hat or in a net. The ironing board is a tiny desktop one, where should it be placed to iron? No safe in the room. Ground floor and London made me very nervous leaving valuables in our room.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

SHOTARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, rooms and facilities were new and perfectly clean, location reasonably accessible with nearby underground, overground station and bus stops. Highly recommended for those willing to pay some amount. It's worth it.
Stayed 3 nights in May 2026
Verified

6/10 Okay

Sarah Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No parking. Rooms are not sound proof. If you are looking for a place to put your head…done. Otherwise, move on.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Maria Assunta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comodissimo ai mezzi, il personale accogliente e preciso ha reso una ottima esperienza il soggiorno
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Gavin

Stayed 11 nights in Jun 2026
Verified

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jill

Stayed 4 nights in May 2026
Verified

10/10 Excellent

Carys

Stayed 1 night in May 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mark

Stayed 1 night in May 2026
Verified

10/10 Excellent

Louise

Stayed 1 night in Apr 2026