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Holiday Inn London - Whitechapel by IHG

4.0 star property
Hotel with a fitness center, near Liverpool Street

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Photo gallery for Holiday Inn London - Whitechapel by IHG

Exterior
Exterior
Exterior
Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

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Front of property

Hampton by Hilton London City

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8.8 out of 10, Excellent, 1,005 reviews
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About the neighborhood

Map
5 Cavell Street, London, England, E1 2BP

What's nearby

  • Tower of London - 19 min walk - 1.0 mile
  • Liverpool Street - 3 min drive - 1.1 miles
  • Tower Bridge - 4 min drive - 1.3 miles
  • London Bridge - 5 min drive - 1.9 miles
  • The Shard - 6 min drive - 2.1 miles

Getting around

  • Shadwell DLR Station - 5 min walk
  • Shadwell Station - 6 min walk
  • Heathrow Airport (LHR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The George Tavern - ‬4 min walk
  • ‪Eat Well at Royal London - ‬5 min walk
  • ‪The Hungerford Arms - ‬1 min walk
  • ‪Lahore One Restaurant - ‬2 min walk

About this property

Holiday Inn London - Whitechapel by IHG

Upscale hotel near Thames River
Near Tower of London and Tower Bridge, Holiday Inn London - Whitechapel by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site British cuisine restaurant, 5 Cavell Street Kitchen, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), multilingual staff, and a 24-hour front desk
  • Coffee/tea in the lobby, a computer station, and coworking spaces
  • Meeting rooms, an elevator, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 133 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • Highchair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (850 square feet of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2012

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Frequently asked questions

Is Holiday Inn London - Whitechapel by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Holiday Inn London - Whitechapel by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn London - Whitechapel by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Whitechapel by IHG located?

Located in Tower Hamlets, this hotel is within a 15-minute walk of Financial District and Thames River. Liverpool Street and Tower Bridge are also within 1 mi (2 km). Shadwell DLR Station is 5 minutes by foot and Whitechapel Underground Station is 10 minutes.

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Holiday Inn London - Whitechapel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 1000 reviews
Rating 8 - Good. 415 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Worth the money we pay for clean nice stuff great breakfast
Stayed 3 nights in Apr 2025

10/10

Nice staff, good hotel
Stayed 2 nights in Mar 2025

10/10

The staff when we were checking in was so nice and welcoming had a lovely chat with him
Stayed 2 nights in Mar 2025

8/10

Good place to stay
Stayed 1 night in Dec 2024

10/10

The stay was nice and comfortable rooms really clean and the staff friendly would come back again
Stayed 1 night in Dec 2024

10/10

Very friendly staff, stayed extra 45 mins after the check out time, and they were very accommodating. Nice and affordable stay with good location for commuting around London. Excellent shower and clean bathroom. Good value for money.
Stayed 3 nights in Feb 2025

10/10

Excellent with service and room was very clean
Stayed 2 nights in Nov 2024

10/10

Decent place to stay, but you should be aware this is not an upmarket and can be intimidating if you're not familiar with East London aesthetics.
Stayed 2 nights in Jan 2025

2/10

Hotel is very poor condition no swimming pool no refrigerator supervisor very terrible no customer service satisfaction
Stayed 3 nights in Apr 2025

8/10

Inexpensive, clean and close to transportation. The hotel serve breakfast and dinner on the restaurant but, there’s a great Turkish restaurant near by.
Stayed 2 nights in Oct 2024

10/10

Hotel was clean, well maintained and great breakfast.
Stayed 3 nights in Aug 2023

10/10

Staff was amazing
Stayed 7 nights in Sep 2024

10/10

Very clean, great choice of breakfast and well positioned
Stayed 1 night in Apr 2024

8/10

Cleanness and friendly service
Stayed 3 nights in Sep 2024

10/10

clean and tidy in the room
Stayed 3 nights in Dec 2024

8/10

The hotel is within walking distance between 2 tube stations.
Stayed 1 night in Aug 2024

8/10

A very pleasant stay for the evening
Stayed 1 night in Feb 2024

8/10

Nice reception staff and breakfast
Stayed 2 nights in Aug 2023

10/10

Great location and service.
Stayed 4 nights in Nov 2023

10/10

Nice place to stay for a short break in London.
Stayed 1 night in Nov 2023

10/10

Great hotel, close to two train stations, and great breakfast!
Stayed 2 nights in Mar 2023

2/10

Horrible quarter. Did not feel safe at all.
Stayed 1 night in Nov 2024

10/10

Very good hotel. Surroundings not ideal
Stayed 5 nights in Jul 2024

8/10

Was ok just for 1 night
Stayed 1 night in Aug 2024

10/10

Excellent staff at reception and in dining room Nice rooms and bathroom Noisy air con