See all properties

Holiday Inn London - Sutton by IHG

4.0 star property
Eco-certified hotel with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Holiday Inn London - Sutton by IHG

Exterior
Exterior
Exterior
Fitness facility
1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

ibis London Sutton Point

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 416 reviews
ibis London Sutton Point

About the neighborhood

Map
Gibson Road, Sutton, England, SM1 2RF

What's nearby

  • Wimbledon Tennis Club - 15 min drive - 6.3 miles
  • Chessington World of Adventures - 16 min drive - 7.0 miles
  • Hampton Court Palace - 20 min drive - 11.1 miles
  • Hyde Park - 28 min drive - 11.6 miles
  • Buckingham Palace - 30 min drive - 11.9 miles

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 43 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Moon on the Hill - ‬3 min walk
  • ‪Zizzi - ‬6 min walk
  • ‪Nando's - ‬7 min walk

About this property

Holiday Inn London - Sutton by IHG

Upscale eco-certified hotel located in Sutton West
You can look forward to dry cleaning/laundry services, a bar, and a 24-hour health club at Holiday Inn London - Sutton by IHG. Treat yourself to a body treatment, a manicure/pedicure, or a facial at Spirit Health Club, the onsite spa. The on-site restaurant, The Junction Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a business center and a steam room.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • A TV in the lobby, a front-desk safe, and a computer station
  • Free newspapers, a banquet hall, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with digital channels
  • Heating, portable fans, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Frequently asked questions

Does Holiday Inn London - Sutton by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Holiday Inn London - Sutton by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Sutton by IHG?

Self parking is available for GBP 15 per day.

What time is check-in at Holiday Inn London - Sutton by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn London - Sutton by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Sutton by IHG located?

Located in Sutton West, this spa hotel is within 9 mi (15 km) of Epsom Downs Racecourse, Chessington World of Adventures, and Hampton Court Palace. Wimbledon Tennis Club and Clapham Common are also within 9 mi (15 km). Sutton Station is 7 minutes by foot and West Sutton Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 375 out of 909 reviews
Rating 8 - Good. 345 out of 909 reviews
Rating 6 - Okay. 110 out of 909 reviews
Rating 4 - Poor. 50 out of 909 reviews
Rating 2 - Terrible. 29 out of 909 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay would come again :)
Stayed 1 night in May 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice all round.
Stayed 3 nights in May 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly welcomimg staff, Robert in the bar was lovely nothing too much trouble.
Stayed 1 night in May 2025

8/10 Good

Donald ian george

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for shops and restaurants. Bus to Heathrow stops nearby.
Stayed 14 nights in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and area. Will be coming back!
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in Sutton

6/10 Okay

Dee

Liked: Cleanliness, staff & service, amenities
Nice facilities but not providing all guests with slippers and robes to use for swimming and spa wouldn't take a lot of effort. The rooms were fine, nice and quiet and we enjoyed the large hi spec TV. Breakfast was disappointing - only soya and almond milk available - no oat milk and limited hot vegetarian options.
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and staff friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

annkristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, convenient for our purpose, will use again
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time ive stayed at Holiday Inn Sutton nice hotel nice staff near the town and station and not far from London I'll be back soon
Stayed 1 night in Feb 2025

6/10 Okay

Arthur

Liked: Staff & service
Disliked: Cleanliness
Rooms are a bit dated , had to put a complaint in about the pillows that stank … don’t think it was changed they just added two more … as one still stank so just left that one in the corner
Stayed 3 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Really convenient location.
Stayed 1 night in Jan 2025

6/10 Okay

shamil

Disliked: Staff & service, property conditions & facilities
Aged hotel. Desperately in need of upgrade.
Stayed 3 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

TEMITOPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally excellent for holiday. We had a large group booking. Our stay was very comfortable, pleasant and enjoyable. All the staff especially the Receptionists, those managing the gym/ welness facilties and the breakfast team especially Rohit Bhise, the Head Chef, did exceptionally excellently well. We are excited about coming back soon!
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
24/7 front desk, so early morning check-in not a problem.
Stayed 1 night in Feb 2025

8/10 Good

Eti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nice and quiet room. Very pleasant staff.
Stayed 1 night in Feb 2025

8/10 Good

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. However, far away from London city, may not be suitable for tourists who wish to maximise their time in London city with night tours, theatres etc
Stayed 3 nights in Mar 2025

10/10 Excellent

Nagajyothi

Liked: Amenities, property conditions & facilities
Nice location
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in an accessible area with a good transport link. Lots of parking space if you decide to drive. The staff were warm and welcoming and there were good food choices also. You could order online externally and have that delivered with no issues.
Stayed 3 nights in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well-run hotel, the bed was particularly comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was okay
Stayed 1 night in Feb 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in Sutton, good rooms, nice bar and restaurant and food is good. Close to train and shopping.
Stayed 3 nights in Dec 2024