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Holiday Inn London - Kensington High St. by IHG

4.0 star property
Hotel with a full-service spa, near Kensington Palace

Choose dates to view prices

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Property amenity
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior
Holiday Inn London - Kensington High St., an IHG Hotel, offers a quiet garden and terrace in central London. Guests can book Swedish massages at the Imagine spa, work out in the health club, enjoy international dishes at Boulevard Restaurant, or relax with coffee in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.6 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.6 out of 10
Good
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(225 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Twin Beds

7.6 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Wrights Lane, Kensington, London, England, W8 5SP

What's nearby

  • Kensington High Street - 3 min walk - 0.2 miles
  • Kensington Palace - 12 min walk - 0.7 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Olympia Events - 18 min walk - 1.0 mile
  • Buckingham Palace - 7 min drive - 2.2 miles

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Underground Station - 19 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Dishoom Kensington - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Devonshire Arms - ‬4 min walk
  • ‪Akira - ‬5 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

Upscale hotel near Kensington Palace
Located close to Royal Albert Hall and Olympia Events, Holiday Inn London - Kensington High St. by IHG provides a terrace, a coffee shop/cafe, and a garden. Indulge in a manicure/pedicure, a Swedish massage, and aromatherapy at Imagine, the onsite spa. The on-site international cuisine restaurant, Boulevard Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room and a sauna.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and free newspapers
  • An elevator, concierge services, and meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 706 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

Does Holiday Inn London - Kensington High St. by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn London - Kensington High St. by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn London - Kensington High St. by IHG?

Self parking is available for GBP 45 per day. Limited spots are available.

What time is check-in at Holiday Inn London - Kensington High St. by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn London - Kensington High St. by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn London - Kensington High St. by IHG located?

Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Events, and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 12 minutes.

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Reviews

Holiday Inn London - Kensington High St. by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 737 out of 1660 reviews
Rating 8 - Good. 470 out of 1660 reviews
Rating 6 - Okay. 234 out of 1660 reviews
Rating 4 - Poor. 112 out of 1660 reviews
Rating 2 - Terrible. 107 out of 1660 reviews

Reviews

8/10 Good

Peter

Liked: Amenities
Great location, excellent facilities. Pleasant and helpful staff
Stayed 2 nights in Aug 2025

8/10 Good

SABRINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel close to Kensington High Street with a pool and a sauna . Breakfast was excellent
Stayed 1 night in Jul 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Stayed 4 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Great hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Very clean, pleasant staff and plenty of communal spaces to sit quietly away from lots of people.
Stayed 1 night in Jun 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Large hotel, housing many travelers. Pool area can be crowded and could be attended to more.
Stayed 3 nights in Feb 2025

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, Great Location. Rooms are a Little small but totally fine for a few days. The Pool can get crowded. Very nice beeakfast buffet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities
Great central location. Close to the tube station. Quick check in. Rooms very nice maybe a little tired. Plenty of staff all of whom are pleasant and helpful. Starbucks cafe on the ground floor adding to convenience. Enjoyable stay.
Stayed 1 night in Aug 2025

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and excellent location for shopping and food. Staff very helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, huge bed and loads of space. Really nice staff as well
Stayed 1 night in Apr 2025

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
I stayed at this hotel 3 years ago and returned because of the high standard of attention given to guests. The staff was very accommodating and friendly. Our room was very clean and comfortable. The garden was a lovely quiet place where you could wind down with a drink or food after a busy day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marylyn

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel, stayed with my young grandson who loved the pool. Very comfortable stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all around place we stay on holiday inns. Thank you
Stayed 3 nights in May 2025

6/10 Okay

ferdinand

Liked: Staff & service, amenities
Likes-personnel in the hotel. Dislike - 1 live roach
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Great food options. Clean
Stayed 7 nights in Apr 2025

8/10 Good

MISS

Liked: Cleanliness, property conditions & facilities, room comfort

HOLIDAY INN

It was fi e and so convenient for everwhere in London.
Stayed 4 nights in Apr 2025

8/10 Good

Debra Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The on site dining options are limited to a menu in the bar. Breakfast buffet is good but expensive. The onsite Starbucks has few options and closes early. Uber eats is the only option within 4 blocks after 8. The hotel is in a residential area so it’s quiet but everything is a few blocks walk back to the Main Street, buses, shops, dining. Not convenient for anyone with limitations!
Stayed 3 nights in Aug 2025

8/10 Good

S

Liked: Staff & service, property conditions & facilities, room comfort

Friendly and helpful staff!

Lovely staff and a special mention to the wonderful omelette chef, who shows off his art each morning with a smile!
Stayed 3 nights in Mar 2025

10/10 Excellent

Björn Anders

Fantastic services and excellent and helpful staff. Good location with the train station 5 minutes away
Stayed 2 nights in Feb 2025

4/10 Poor

Alnasir

Disliked: Cleanliness, property conditions & facilities
The room size was ridiculously small for a King Room. No space to move around . The bathroom was so tight, you could barely move without hurting yourself. The elevators for the size of the hotel, were insufficient. Overall, not satisfactory at all.
Stayed 6 nights in Sep 2025

6/10 Okay

Roxanne

Liked: Cleanliness, staff & service, room comfort
Room was a little small, bed was comfortable. Health club was a little run down, but overall a nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Thobile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cagri Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good. thx
Stayed 4 nights in Mar 2025

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