Sandman Hotel & Suites London Downtown

2.5 star property
Hotel with free breakfast, near Budweiser Gardens

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Photo gallery for Sandman Hotel & Suites London Downtown

Lobby
Executive Suite, 1 King Bed, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker
Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Standard Room, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Interior
Sandman Hotel & Suites London Downtown welcomes guests in the heart of the city with a free full breakfast and a cozy lobby fireplace. Visitors can use the high-speed WiFi, take advantage of the business center, or head out to explore nearby Budweiser Gardens.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Downtown London, a neighborhood in London, Sandman Hotel & Suites London Downtown is in the entertainment district and near the airport. Western Fair District and Western Fair Entertainment Centre are local attractions and those in the mood for shopping can visit Citi Plaza Mall and Covent Garden Market. Looking to enjoy an event or a game while in town? See what's happening at Budweiser Gardens or Harris Park. Spend some time exploring the area's activities, including cross-country skiing and snowboarding.
Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • London Convention Center - 6 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • London Music Hall - 10 min walk - 0.6 miles
  • Budweiser Gardens - 15 min walk - 0.8 miles
  • University of Western Ontario - 8 min drive - 2.1 miles

Getting around

  • London, ON (XDQ-London Train Station) - 11 min walk
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪The Morrissey House - ‬1 min walk
  • ‪Ale House London - ‬4 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬5 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Budweiser Gardens
You can look forward to free full breakfast, dry cleaning/laundry services, and a fireplace in the lobby at Sandman Hotel & Suites London Downtown. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a front-desk safe, and a 24-hour front desk
  • A water dispenser, a TV in the lobby, and smoke-free premises
  • A computer station, multilingual staff, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sandman Hotel & Suites London Downtown?

Self parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sandman Hotel & Suites London Downtown?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Jonathon Bancroft-Snell Gallery and Budweiser Gardens. University of Western Ontario is 2.4 mi (3.8 km) away. London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

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Reviews

Sandman Hotel & Suites London Downtown Reviews

7.4

Good

7.6

Cleanliness

7.0

Amenities

8.0

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 402 out of 1351 reviews
Rating 8 - Good. 416 out of 1351 reviews
Rating 6 - Okay. 289 out of 1351 reviews
Rating 4 - Poor. 128 out of 1351 reviews
Rating 2 - Terrible. 116 out of 1351 reviews

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service
We had a nice visit, very convenient location and great access to underground parking.
Stayed 4 nights in Aug 2025

8/10 Good

Bryce

Liked: Staff & service, amenities
Location a little sketchy, rugs all need replacing, otherwise hotel nice, breakfast setup quite good
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Decent hotel, crackheads litter the outside. It also seemed like they are housing refugee families
Stayed 1 night in Sep 2025

8/10 Good

Mahemud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, very reasonably priced and excited value.
Stayed 1 night in Jul 2025

10/10 Excellent

Marijana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. The complimentary breakfast is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel as always.
Stayed 1 night in Jul 2025

2/10 Terrible

McColl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs to have a travel advisory
Stayed 3 nights in Sep 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful and price is affordable. Unfortunately for this hotel, because of a recent neighbouring “shelter” of some sort the surrounding area is undesirable (blame the govt) this hotel is great otherwise and I feel badly for their business that they have to endure the unsavouriness outside. I recommend to Book here, parking is safe and hotel is good.,
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce M

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely made up room for our second night
Stayed 2 nights in Sep 2025

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy and affordable place for a business trip.
Stayed 1 night in Jul 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice, area was sketchy so purchase the garage parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean well maintained hotel close to key places like the local arena, where they have concerts, wrestling shows, junior hockey games, and a 15 minute walk or short cab from the VIA rail station. It is next door to a homeless shelter which might bother some, but I didn't have any issues. I would stay here again if I was going to a show.
Stayed 1 night in Sep 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Location isn’t the best due do a number homeless people…but other than that, great place, great price. I would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyler

Hotel was all that we needed. Very friendly front desk staff when we checked in. Rooms clean but carpets could be cleaned
Stayed 1 night in Aug 2025

6/10 Okay

Allen

Liked: Staff & service
The hotel was OK and the rooms were OK however there was alot of trash around the area and a lot of homeless people who would bother you either going in or out.
Stayed 1 night in Sep 2025

6/10 Okay

TOPE EASY

Disliked: Property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly, would stay again.
Stayed 1 night in May 2025

6/10 Okay

Manu

Liked: Staff & service
Disliked: Cleanliness
Not suitable for a family stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room cool and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Harshika

Liked: Cleanliness, staff & service
It was a great hotel however, the area surrounding the hotel seemed unsafe
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast option for stay. Staff was willing to accommodate extra late checkout for small additional cost
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Dry comfortable and affordable. Very good free breakfast. Great staff.
Stayed 2 nights in Jul 2025