See all properties

Sandman Hotel & Suites London Downtown

2.5 star property
Travelers find a downtown retreat with attentive staff, modern comforts, and a continental breakfast to start the day before connecting to high-speed Wi-Fi.

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites London Downtown

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Sandman Hotel & Suites London Downtown (London)
Lobby - Sandman Hotel & Suites London Downtown (London)
Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board - Sandman Hotel & Suites London Downtown (London)
Exterior - Sandman Hotel & Suites London Downtown (London)
Interior - Sandman Hotel & Suites London Downtown (London)
Sandman Hotel & Suites London Downtown welcomes guests in the heart of the city with a free full breakfast and a cozy lobby fireplace. Visitors can use the high-speed WiFi, take advantage of the business center, or head out to explore nearby Budweiser Gardens.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(72 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Downtown London, a neighborhood in London, Sandman Hotel & Suites London Downtown is in the entertainment district and near the airport. Covent Garden Market and White Oaks Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Victoria Park and Harris Park. University of Western Ontario and Fanshawe College are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our London travel guide
Map
374 Dundas St, London, ON, N6B1V7

What's nearby

  • Victoria Park
    Victoria Park
    8 min walk - 0.5 miles
  • Covent Garden Market
    Covent Garden Market
    11 min walk - 0.6 miles
  • Houston Hermann park Mcgovern lake
    Harris Park
    16 min walk - 0.9 miles
  • London Convention Center
    6 min walk - 0.4 miles
  • London Music Hall
    10 min walk - 0.6 miles

Getting around

  • London, ON (XDQ-London Train Station)
    11 min walk
  • London, ON (YXU-London Intl.)
    15 min drive

Restaurants

  • The Morrissey House
    1 min walk
  • Crabby Joe's Bar & Grill
    4 min walk
  • Tim Hortons
    4 min walk
  • London Burgers
    4 min walk
  • Green Window
    8 min walk

About this property

Sandman Hotel & Suites London Downtown

Hotel near Victoria Park
Located close to Covent Garden Market and Harris Park, Sandman Hotel & Suites London Downtown provides free continental breakfast, laundry facilities, and a fireplace in the lobby. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a TV in the lobby, and a 24-hour front desk
  • A vending machine, ATM/banking services, and multilingual staff
  • Smoke-free premises, free newspapers, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 109 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Property amenity
DoubleTree by Hilton Hotel London Ontario
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,070 reviews
DoubleTree by Hilton Hotel London Ontario
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 18.08 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 28.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 18.08 per day
  • Pet fee: CAD 28.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Downtown Hotel London
Holiday Inn Express Suites Downtown London
Holiday Inn Express Suites Downtown

Frequently asked questions

Is Sandman Hotel & Suites London Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of CAD 28.25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CAD 18.08 per day.

What time is check-in at Sandman Hotel & Suites London Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sandman Hotel & Suites London Downtown?

Check-out is at 11 AM.

Where is Sandman Hotel & Suites London Downtown located?

Located in Downtown London, this hotel is within a 15-minute walk of Victoria Park and Covent Garden Market. Harris Park and University of Western Ontario are also within 3 mi (5 km). London, ON (XDQ-London Train Station) is 11 minutes by foot and London Station is 11 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sandman Hotel & Suites London Downtown Reviews

7.4

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 460 out of 1442 reviews
Rating 8 - Good. 416 out of 1442 reviews
Rating 6 - Okay. 311 out of 1442 reviews
Rating 4 - Poor. 140 out of 1442 reviews
Rating 2 - Terrible. 115 out of 1442 reviews

Reviews

Verified

10/10 Excellent

thom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, close to downtown and many bus routes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful front desk, parking on site was gated and secure, wide variety of foods included in the free continental breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pattie

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous. The breakfast was a little lacking, but satisfactory.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Junior suite was awesome! Staff was super friendly! Early check in option was an added bonus! Would definitely stay again!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Beno

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Staff members were very helpful.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Grace

Property itself was fine. Location/neighbourhood made me feel uncomfortable. Water pressure was fine but the water pooled and took longer to drain than expected. Breakfast was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alex

Liked: Cleanliness
Room was clean, quiet aside from the occasional homeless person screaming at the shelter next door.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kristi

Liked: Cleanliness, property conditions & facilities
Room was clean. Staff friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Smooth check-in, clean large suite. Lots of parking. Good location and overall value.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Young lady who helped me check in was divine... the place is immaculately clean (props to the folks who kept the floor clear of winter salt).. Probably the best deal in downtown London.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, but could have use more coffee for a 2 person occupancy. The desk chair was in rough shape, and the pop machine ate our money. The nights sleep was poor due to excessive noise from other guests, and we were constantly woken up through the night. The breakfast setup was nice and well stocked.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kaila

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and the location was mint! We only stayed one night but the staff were super helpful at all hours! Twas better than expected, would for sure stay again!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities
Clean and quiet room. No hassle breakfast and efficient check-in and checkout.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Sonya

It was ok, staff good, cleanliness could be better
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Glyn

Front desk employees were great extremely courteous and helpful. Room was clean and comfortable and quiet. I had a later checkout arranged and unlike
Stayed 1 night in Jan 2026
Verified

8/10 Good

CHARLES

Liked: Cleanliness, staff & service
Great breakfast
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Roger

Liked: Cleanliness
Disliked: Property conditions & facilities
Black out curtains were shredded, poor drainage in the tub, poor selection for breakfast, bed was very comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice , only stayed two nights but I was comfortable and felt safe there! The hotel had a great options for breakfast as well, I would definitely stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great place to stay, affordable rooms, clean, great staff and a nice breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness
Staff was courteous, room was filled with stale cigarette odor but staff checked in to make sure all was satisfactory, then offered for me to move rooms which was more pleasant
Stayed 1 night in Jan 2026
Verified

6/10 Okay

julie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean with comfortable bed. The room could have used an additional light by the closet. WiFi worked well. The chair at the desk did not keep its height. My room was noisy at night being on the street side on the 6th floor. People were screaming from the street. Breakfast is basic. Found two great restaurants within walking distance.
Stayed 5 nights in Mar 2026