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Holiday Inn Express London-Royal Docks, Docklands by IHG

Property class: 3

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Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

A modern kitchen with granite countertops, stainless steel appliances, and a central island with a sink. - Holiday Inn Express London-Royal Docks, Docklands by IHG (London)
A modern hotel room with a bed, a sofa, a small table, and a TV mounted on the wall. - Holiday Inn Express London-Royal Docks, Docklands by IHG (London)
A lobby with a reception desk, seating area, and a vending machine. - Holiday Inn Express London-Royal Docks, Docklands by IHG (London)
A bar area with multiple beer taps, a clock, and a variety of bottles. - Holiday Inn Express London-Royal Docks, Docklands by IHG (London)
A Holiday Inn Express hotel with a modern facade, large windows, and a well-lit entrance. - Holiday Inn Express London-Royal Docks, Docklands by IHG (London)
Close to The Arena and Excel London, Holiday Inn Express London-Royal Docks, Docklands by IHG provides free full breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room (Free Hot Breakfast)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Standard Room (Free Hot Breakfast)

7.8 out of 10
Good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible (Free Hot Breakfast)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 Double Bed, Accessible (Free Hot Breakfast)

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

A hotel room with a large bed, a desk, and a chair.

Standard Room, 2 Twin Beds (Free Hot Breakfast)

9.2 out of 10
Wonderful
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

7.6 out of 10
Good
(45 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 1 Double Accessible with Free Hot Breakfast

Desk, soundproofing, iron/ironing board, WiFi (free)

1 Double Accessible with Free Hot Breakfast

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

View all photos for 1 Double Standard Sofa Bed with Free Hot Breakfast

Desk, soundproofing, iron/ironing board, WiFi (free)

1 Double Standard Sofa Bed with Free Hot Breakfast

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Docklands, a neighborhood in London, Holiday Inn Express London-Royal Docks, Docklands by IHG is near the airport and near a metro station. The Arena and ABBA Arena are cultural highlights, and travelers looking to shop may want to visit Westfield Stratford City and Liverpool Street. London Eye and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our London travel guide
Map
1 Silvertown Way, Canning Town, London, England, E16 1EA

What's nearby

  • A cityscape with a river, skyscrapers, and a bridge.
    IFS Cloud Royal Docks Station
    9 min walk - 0.5 miles
  • A waterfront building with a modern design, featuring a large overhang and multiple levels.
    Excel London
    15 min walk - 0.8 miles
  • The Crystal
    8 min walk - 0.4 miles
  • ISKCON Bhaktivedanta Manor
    15 min walk - 0.8 miles
  • Royal Victoria Bridge
    17 min walk - 0.9 miles

Getting around

  • West Ham Station
    4 min drive
  • Royal Victoria DLR Station
    9 min walk
  • London City Airport (LCY)
    16 min drive

Restaurants

  • The Stargazer (Wetherspoon)
    8 min drive
  • Starbucks
    16 min walk
  • Tapa Tapa
    16 min walk
  • Upper Deck Restaurant & Bar
    14 min walk
  • Subway
    20 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express London-Royal Docks, Docklands by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 15 per day.

What time is check-in at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express London-Royal Docks, Docklands by IHG located?

Located in Docklands, this hotel is within 1 mi (2 km) of River Thames and Excel London. The Arena is 1.7 mi (2.7 km) away. Royal Victoria DLR Station is 9 minutes by foot and Star Lane Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 354 out of 1007 reviews
Rating 8 - Good. 423 out of 1007 reviews
Rating 6 - Okay. 129 out of 1007 reviews
Rating 4 - Poor. 64 out of 1007 reviews
Rating 2 - Terrible. 37 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for exploring London, particularly for the O2 etc. Large outside car park. Easy to get to from the M25. Clean Good breakfast Very helpful staff, especially on reception. Tube and buses nearby and shops, places to eat.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Ana paula

Liked: Cleanliness, staff & service, amenities
Clean room and great service staff are really helpful
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation clean tidy well maintained and a gift to have air con in room. Breakfast good and good location 5 mins from tube all in all great deal.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Tomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and located in an area with great access to transport. Local shopping in the area and restaurants are great. The bed wasn’t the most comfortable. Sole reason for the 3-rating. Otherwise, it would have been a 4.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Tirupati

Liked: Staff & service, amenities, property conditions & facilities
The location is very convenient . There is a bus stop right outside the hotel and canning town tube station is five minutes walk from the hotel. A grocery store is opposite of the hotel as well. It is a very safe area. Staff was nice and the breakfast was good. No issues with A/C.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

GILLIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent,everything from cereals/yogurts and fruit to a cooked breakfast and including various pastries,toast and pancakes.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

anthony

Liked: Staff & service, property conditions & facilities
Room good, breakfast ok. Location great.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

SAIMA

Disliked: Cleanliness, amenities, property conditions & facilities
The standard room is very basic. Scuff marks along skirting board. Peeling paint and dirty chair. Air conditioner did not work and toilet light flickering. Carpet didn’t look hoovered. Staff were okay especially kitchen staff - they were nice. Breakfast was okay - hash browns were nice.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

stephen

Liked: Staff & service, amenities, property conditions & facilities
Everything was great except there was a smell coming from the shower drain. The staff were very helpful with storing my luggage both before and after my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room comfortable beds great breakfast staff amazing outstanding stay
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Karena

Liked: Cleanliness, staff & service, amenities
Room very clean and warm, staff very helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Room was clean, breakfast was good and plentiful
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

sian

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and accomodating
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service
Staff helpful and room was very clean
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent shower, great location. Lovely staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely receptionist on check in. Made to feel welcome and knowledge and travel advice about local area shared. Room clean and tidy. Nice breakfadt. About a 5 minute walk to the tube station.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast; convenient location: friendly staffs.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Seamless check-in, friendly staff, room was very clean and modern. Breakfast was as expected for the franchise and didn't disappoint. Perfect location for the O2. Little extra recommendation: we had dinner at Grizzlys and it was delicious and great value for money considering the location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, nice breakfast easy to get to places
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Beautiful room, courteous staff......lovely breakfast! Thank you
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Marina

Yes it was fresh! The staff was friendly and efficient at all times . Air conditioning good
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean hotel, very comfy bed and great choice of breakfast. Will definitely stay again.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed here for one night as we were attending an event at the O2. We had a lovely stay and no complaints. The hotel is easily accessible via tube, DLR and bus, and the breakfast was good value.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Coffee

Liked: Staff & service, amenities, property conditions & facilities
Unfortunately there was a stain over the carpet and settee cushions. Stayed in room 203. The staff were very helpful. They worked well even tho Unfortunately due to a blown fuse during breakfast this made it chaotic. Would of made it slightly better had the staff made an announcement as I could see what was happening lots of people weren't aware and kept trying to use the drinks machines without power. But otherwise I stay was lovely as its location is perfect for city site seeing due to the proximity of the hotel to the tube and bus station.
Stayed 1 night in Mar 2026