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Holiday Inn Express London - ExCeL by IHG

3.0 star property
Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Exterior
Exterior
Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Bathroom | Shower, hair dryer, towels
1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 1 Double Bed (with Free Hot Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room (with Free Hot Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1018 Dockside Road, London, England, E16 2FQ

What's nearby

  • ExCeL Exhibition Centre - 9 min walk - 0.5 miles
  • IFS Cloud Royal Docks Station - 3 min drive - 1.3 miles
  • O2 Arena - 6 min drive - 2.3 miles
  • Westfield Stratford City - 10 min drive - 4.0 miles
  • London Eye - 22 min drive - 8.5 miles

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Costa Coffee - ‬16 min walk
  • ‪Caffè Nero - ‬17 min walk
  • ‪Sandwich & Co - ‬19 min walk
  • ‪E16 Café - ‬11 min walk

About this property

Holiday Inn Express London - ExCeL by IHG

Hotel near ExCeL Exhibition Centre
Located close to O2 Arena, Holiday Inn Express London - ExCeL by IHG provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), a 24-hour front desk, and a TV in the lobby
  • Free newspapers, an elevator, and ATM/banking services
  • Luggage storage, tour/ticket assistance, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 204 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are available for GBP 1.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Frequently asked questions

Is Holiday Inn Express London - ExCeL by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express London - ExCeL by IHG?

Self parking is available for GBP 20 per night.

What time is check-in at Holiday Inn Express London - ExCeL by IHG?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express London - ExCeL by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express London - ExCeL by IHG located?

Located in Docklands, this hotel is 0.5 mi (0.8 km) from ExCeL Exhibition Centre and 2.5 mi (4 km) from O2 Arena. Westfield Stratford City and London Eye are also within 9 mi (15 km). Royal Albert Station is only a 2-minute walk and Prince Regent Station is 10 minutes.

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Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 370 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night stay, simple check in and out with comfortable beds.
Stayed 1 night in May 2025

8/10 Good

Harland

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to my work, great friendly staff and breakfast to go
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking facility. Easy walking distance to Excel, Good breakfast and helpful staff 😊
Stayed 1 night in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, food lovely and friend staff

Staff was very friendly from reception to bar staff and house keeping
Stayed 1 night in Mar 2025

10/10 Excellent

ian

Liked: Cleanliness, amenities
Good links into central London - A clean tidy and efficient hotel - Staff helpful and friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Binesh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for excel
Stayed 2 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and convenient location for City Airport. Rooms immaculate and well equipped. On site parking was full, however large, alternative parking available across the street. All staff very friendly and in particular the ladies serving in the bar/restaurant. Great choice of good quality food and drink in the restaurant. Buffet breakfast was more than adequate. Would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been coming back for a number of years and always happy with the hotel. Perfect for trips to the Excel.
Stayed 1 night in Feb 2025

8/10 Good

Olatunji

Yeah man
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my mum came up to watch an event at the o2 very happy with our 1 night stay
Stayed 1 night in Feb 2025

8/10 Good

Yunus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if you want to be close to the airport.
Stayed 1 night in Nov 2024

2/10 Terrible

Adewonuola

Disliked: Amenities
I had a terrible experience in this hotel. My husband and I were falsely accused of smoking in the room( we have never smoked in our lives) and had 150 pounds removed from our card. It was a horrible experience but with the help of Alfred, Kingsley and Aliya, we were able to get our money back. I will never book the hotel again
Stayed 5 nights in May 2025

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice and sucessful stay.
Stayed 3 nights in Oct 2024

4/10 Poor

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean tidy and welcoming. Staff were great. Breakfast was buffet and fantastic. Felt uncomfortable in the area during the evening. Not many places to eat out as meal options limited for us in hotel. Room was large and clean. Bed was one of the worst I have slept on for years. Dreadfully soft and every move caused one of you to wake up. It was like a caravan bed. Pillows very soft too.
Stayed 1 night in May 2025

10/10 Excellent

charles Jeevaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place for the money I paid
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and great location

Only 1 sugar in the room in the room for two of us and only one plug socket by the bed
Stayed 1 night in Feb 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service provided
Stayed 1 night in Jan 2025

10/10 Excellent

Saad

Liked: Cleanliness, amenities, property conditions & facilities
Excellent convenient place for stay
Stayed 2 nights in Jun 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service, amenities
Great location and area, easy transport. Staff are very accommodating and friendly. Parking is expensive and no charging points was a disappointment. Would return but the parking is a concern to take into consideration.
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business option

Friendly, helpful staff, clean & simple
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location for Excel
Stayed 1 night in Oct 2024

8/10 Good

Xena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, staff were friendly and we had no issues. The standard of cleanliness was very good. Would stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, very clean and comfortable. Only down side was the dodgy vending machine without giving product and the evening meal of basic quality. Breakfast was included and was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth it!

Quick and effortless check in, friendly and professional staff with excellent knowledge of local area. Decent bar with good food too.
Stayed 1 night in Oct 2024

8/10 Good

sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, lovely big bed. Breakfast good only negative was tables weren't getting cleared and people couldn't get seated
Stayed 1 night in Dec 2024