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Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with a fitness center and a 24-hour front desk

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Photo gallery for Holiday Inn London Brentford Lock by IHG

Exterior
Exterior
Standard Room, 1 Queen Bed with Sofa bed | Room amenity
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (View)

Premium Room, 1 King Bed, Balcony (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Balcony (View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Commerce Road, Brentford, England, TW8 8GA

What's nearby

  • Syon Park - 5 min walk - 0.3 miles
  • Boston Manor Park - 9 min walk - 0.5 miles
  • Twickenham Stadium - 7 min drive - 2.7 miles
  • Royal Botanic Gardens, Kew - 11 min drive - 1.5 miles
  • Wembley Stadium - 15 min drive - 7.2 miles

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Magpie and Crown - ‬3 min walk
  • ‪Galata Pera Restaurant - ‬12 min walk
  • ‪Feather & Heart - ‬3 min walk
  • ‪Ing Thai - ‬10 min walk
  • ‪Jenny Cafe - ‬5 min walk

About this property

Holiday Inn London Brentford Lock by IHG

Upscale hotel near Twickenham Stadium
Located close to Royal Botanic Gardens, Kew, Holiday Inn London Brentford Lock by IHG provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, The Open Lobby, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and wedding services
  • A 24-hour front desk, concierge services, and 6 meeting rooms
  • A banquet hall, multilingual staff, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 134 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Is Holiday Inn London Brentford Lock by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn London Brentford Lock by IHG?

Self parking is available for GBP 17 per night.

What time is check-in at Holiday Inn London Brentford Lock by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn London Brentford Lock by IHG?

Check-out is at 11 AM.

Where is Holiday Inn London Brentford Lock by IHG located?

Located in Syon, this hotel is 2.8 mi (4.5 km) from Twickenham Stadium and 2.8 mi (4.6 km) from Royal Botanic Gardens, Kew. Harrods and Wembley Stadium are also within 9 mi (15 km). Brentford Station is 11 minutes by foot and Syon Lane Station is 14 minutes.

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Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1003 reviews
Rating 8 - Good. 339 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RHODORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities
Great location early booking in could not your staff
Stayed 2 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel,great value and exceptional customer service as always.
Stayed 1 night in Feb 2025

10/10 Excellent

Sveta

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chun Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

8/10 Good

Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities
A good location hotel with good breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay!

Comfy beds, friendly staff, lovely room overlooking the lock.
Stayed 1 night in Dec 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Really good stopover hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities
Slept well every night. Breakfast service was good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Matlhogonolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend from Friday to Monday, and really had a fantastic time. The hotel is in a great location and it was really easy to access the tube at Northfields and the national rail at Brentford station. Bus stations are in very close proximity to the hotel as well as lime bikes which provide a lot of options for travel. The staff were all really friendly and helpful, and the hotel room (and hotel itself) were really clean and well kept. The breakfast was amazing, with lots of options and exceptional quality value. We thoroughly enjoyed our time there and if we stay in Brentford again this will definitely be where we come to. Can't recommend this hotel enough.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joscelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night family stay.

1 night stay in a family room. It was very spacious, clean, comfy beds. Staff were very friendly. Great breakfast options. Would stay at the hotel again.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel

Good hotel. Only stayed one night and I arrived late. No problems
Stayed 1 night in Jan 2025

10/10 Excellent

Rosalind

Liked: Amenities, property conditions & facilities
It was ideal for the purpose of our visit & transport options
Stayed 1 night in Nov 2024

4/10 Poor

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's a Holiday Inn so you can't expect the Ritz, but the basics could be better. A broken elevator, musty smelling towels and bed linen, shower controls seized/ difficult to operate and the full english breakfast buffet was always stone cold as if the hot plates weren't working. I couldn't see any point in complaining as I doubt anything would have been rectified by the time I left anyway.
Stayed 2 nights in May 2025

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco Javier juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clóse of the train beautiful escapes of the city aside of Thames river
Stayed 1 night in Jan 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, walking distance to shops and dining. Great continental breakfast. We enjoyed this hotel more than the 5 star we stayed at in London for part of the trip.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dina

Disliked: Property conditions & facilities
Asked the front desk to help us order a cab to go to Heathrow Airport. After getting in the car that was unmarked ( the front desk stated that taxi’s are unmarked in the area. B.S.) the cab driver said he needed cash 62 euro to drive 7 miles. We didn’t have the cash so he said he’d take us to a cash machine. We insisted on going to a currency exchange office like a bank or somewhere more legit than his friends cash machine on the side of some sketchy gas station. The exchange rate 15%. Totally ripped off.
Stayed 1 night in May 2025

8/10 Good

Jaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Check in was perfect and the front desk were very helpful and friendly. The room was pristine, a decent size and the view of the lock was also lovely!
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved thisnhotel overlooking the canal
Stayed 3 nights in Aug 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service
Nice place to stay & the staff where grate with the kids
Stayed 1 night in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff. Would be nice if there was discount for hotel guests to park but seems it is full price no matter what. Easy and pleasant stay regardless.
Stayed 1 night in Nov 2024

10/10 Excellent

Arjuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to stay outside of the Central London area, especially if you require both parking and easy access to train service. Convenience store right next door, and very high-value breakfast add-on option.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel good breakfast and very helpful staff
Stayed 1 night in Mar 2024