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Heston Hyde Hotel

4.0 star property
Art Deco hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Heston Hyde Hotel

Deluxe King Suite | In-room safe, desk, laptop workspace, iron/ironing board
Front of property - evening/night
Interior
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Near Twickenham Stadium, Heston Hyde Hotel offers a refined atmosphere with a terrace, 24-hour business center, and in-room WiFi. Take advantage of dry cleaning services, luggage storage, multilingual staff and concierge services to make your stay seamless.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Classic Double Room

7.0 out of 10
Good
(16 reviews)

Highlights

Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Laptop workspace
  • 27 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Designer toiletries
Shower/tub combination
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Suite

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Hair dryer
Shower/tub combination
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Classic Twin Room

Highlights

Connecting rooms available
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Electric kettle
Laptop workspace
Desk
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
North Hyde Lane, Hounslow, England, TW5 0EP

What's nearby

  • Twickenham Stadium - 9 min drive - 3.0 miles
  • Royal Botanic Gardens, Kew - 16 min drive - 5.4 miles
  • Westfield London Shopping Centre - 16 min drive - 9.4 miles
  • Wembley Stadium - 18 min drive - 9.2 miles
  • Hyde Park - 21 min drive - 11.0 miles

Getting around

  • Hounslow West Underground Station - 3 min drive
  • Southall Station - 4 min drive
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬10 min walk
  • ‪Rita's Curry House - ‬3 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Costa Coffee - ‬5 min drive
  • ‪Delhiwala - ‬14 min walk

About this property

Heston Hyde Hotel

Upscale hotel near Twickenham Stadium
Consider a stay at Heston Hyde Hotel and take advantage of a terrace, dry cleaning/laundry services, and a 24-hour business center. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), an elevator, and a 24-hour front desk
  • A vending machine, multilingual staff, and wedding services
Room features
All 303 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: GBP 10 for adults and GBP 5 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (10,760 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Sauna
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Frequently asked questions

Is Heston Hyde Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heston Hyde Hotel?

Self parking is free at this property.

What time is check-in at Heston Hyde Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Heston Hyde Hotel?

Check-out is at 11 AM.

Where is Heston Hyde Hotel located?

Located in Heston, this hotel is 4 mi (6.5 km) from Twickenham Stadium and within 12 mi (20 km) of Westfield London Shopping Centre and Natural History Museum. Kensington Palace and Royal Albert Hall are also within 12 mi (20 km). Hounslow West Underground Station is 21 minutes by foot.

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Reviews

Heston Hyde Hotel Reviews

7.2

Good

7.6

Cleanliness

6.8

Location

7.4

Staff & service

5.4

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 136 out of 1000 reviews

Reviews

10/10 Excellent

Ashvini

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, spacious and the staff were welcoming
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Decent hotel great location

Hotel is very standard, it looks quite run down and it was quite crowded. There was another desk near the check in desk which served as a community support space. The parking and location is amazing considering it’s so close to Heathrow. This feels like a 3 star hotel, enough comfort to stay but simply to sleep and head out.
Stayed 1 night in Dec 2024

2/10 Terrible

Jasmeet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Wrong description no spa no room service dirty hotel shower broken bad smell
Stayed 1 night in May 2025

2/10 Terrible

Cabdifitaar

No internet connection, tv not working. Only given one card. Asking for deposit after full pay
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immigrant hotel. Shower didn't work. Rude staff.

Immigrant hotel. Only 5 rooms for us regular people. Immigrant touching my car with no respect. Staff would not help with luggage, had to get my own trolley. Rude reception staff. shower did not work on last morning so left dirty. Table was broken with numerous huge chunks taken out of the table.
Stayed 2 nights in Jun 2025

8/10 Good

Ranbir

Liked: Cleanliness, staff & service
Good size room, all the facilities were closed they did message to let me know, so ok for a bed for the night.
Stayed 1 night in Apr 2024

6/10 Okay

Douglas

Liked: Cleanliness, room comfort

Closed

Every thing closed !!
Stayed 1 night in Jul 2024

10/10 Excellent

HIREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not ready, but the staff kindly upgraded us to a suite room which was for the inconvenience. Very nice and friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Nice people
Stayed 1 night in Nov 2022

10/10 Excellent

Emma

Liked: Property conditions & facilities
Wry good staff
Stayed 1 night in Sep 2023

4/10 Poor

Manahil

Disliked: Cleanliness
Security staff is harassing people
Stayed 7 nights in Nov 2024

2/10 Terrible

Navkiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deserve to be shut down

Firstly , the manager is so rude she doesn’t even know a of customer services , Secondly the price what you pay and what you get was very terrible , not even a single amenity was there . What a waste I wish I could give them negative rating
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel full of illegal immigrants bedbugs in the bed The manager very rude I would never stay here if you paid me again all the facilities are closed and the smell of human faeces avoid this YMCA it’s not fit enough for homeless people
Stayed 1 night in Jan 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asylum seekers

What they don’t tell you when booking is this hotel is full of asylum seekers. They do a full English breakfast delivered to your room but with no meat products……. So it’s not a full English without bacon and sausage. Don’t stay here it’s really not nice
Stayed 1 night in May 2024

4/10 Poor

HOWARD

Disliked: Cleanliness, property conditions & facilities
Hotel was tired and run down... Also little bit dirty. Was not told that I'd be the only paying customer, the rest seemed to be refugees. No trouble from them, or much noise, but if I'd have brought the family rather than a lone business traveller I would have felt uneasy. Front desk were nice tho and waived damage deposit
Stayed 1 night in Sep 2024

2/10 Terrible

Kuga

Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed 2 night very noisy so many refugees are there untidy room service very poor there is no tea bags .waste of money we spend £75 for night
Stayed 2 nights in Nov 2023

2/10 Terrible

Aranjot

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. We felt we had been scammed the minute we arrived. The hotel was dimly lit, with a group of men sitting on folding chairs and folding tables next to reception. This looked more like a supportive refuge housing. This is not a hotel, please be aware. We felt extremely unsafe and we left within 10 minutes. We cannot believe this is being advertised as an airport hotel.
Stayed 1 night in May 2024

2/10 Terrible

Mr James

Disliked: Cleanliness, property conditions & facilities, room comfort

We wouldn’t return

There was a security breach so if you left your room you had to get staff to let you back in. We wouldn’t return.
Stayed 1 night in Mar 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Wedding function disturbs.

Regular user of this hotel. Current issue is there is no restaurant or bar open still for hotel users. However functions are still going ahead. Unfortunate stay this time, wedding function music could be heard until around 11.30pm. Bass vibrations through the floor. Hotel rooms, staff all high standard as per usual.
Stayed 1 night in Oct 2022

6/10 Okay

Icilda

Overall not too comfortable.
Stayed 2 nights in Apr 2023

2/10 Terrible

Amardeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just give to charity

This hotel is basically an immigration detention centre. There were no facilities available to use. No customer service. No food available. Nothing available not even ice. Bin bags outside of my room. I think anyone who considers booking a room here is insane.
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Liked: Cleanliness, room comfort

Shouldn't be on this site

This Hotel is no longer a hotel its a centre to house refugees/ asylum seekers. Therefore should not be open to guests. Yes our room was fine but we were at different ends of the hotel to our daughters. They had strict instructions not to leave the room or answer the door. Many men just hanging about the corridors and outside. Rooms was clean and tidy, and as we were leaving early for a flight we just got our heads down for one night. A wedding was taking place on the ground floor but clearly no guests stayed over as the car park was empty at 7am. Please remove this hotel from your site until its returned to a Hotel.
Stayed 1 night in Jun 2023

4/10 Poor

Amrik

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Miscommunication: error on part of front desk host who I spoken to the day previous to booking. This staff member didn’t convey correct information to me regards check in time. The duty manager did address this problem adequately shortly after but still the scene at the front desk during check in was a major embarrassment for us. Regarding a fair value for money this is about a 7/10. Slightly higher than what it’s worth. Clean room. Double bed is actually two singles joined together very flimsily. Spacious room. Was told the restaurant and more importantly the swimming pool was closed, major disappointment.
Stayed 1 night in Mar 2023

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a double room for one night. Upon arrival it became clear very quickly that the hotel is being used to house asylum applicants. All facilities including the restaurant and bar were closed, so absolutely no facilities to experience at all. The communal carpets are in a disgusting state, to the level where you need to wipe your feet as you exit the hot. The experience did not improve once I arrived in my room on the second floor, overlooking the carpark, which was full of coaches, but this wasn’t the issue. The room was in a bad state of repair, furniture damaged, bathroom door damaged, skirting board needing a paint job etc. There were just four coat hangers in the wardrobe, so not enough to hang all my clothes. There is a bath and shower with a shower curtain! The bath itself has seen better days and the toilet cistern kept filling all night. An absolute terrible hotel and it is shameless that they have the audacity to let rooms here!
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel.

Lovely hotel. Unfortunately the spa was unavailable. Great welcoming staff. Although it was very intimidating when we rode into the car park as there were lots of people standing around, lying on the grass, standing by their deliveroo bikes. Room was upgraded and extended check out was offered and no extra cost. Spacious room, clean and beds were very comfortable.
Stayed 1 night in Jun 2025

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