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Helen's Hotel

Property class: 2

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Photo gallery for Helen's Hotel

Interior detail - Helen's Hotel (London)
Interior entrance - Helen's Hotel (London)
Standard Double Room | Free WiFi - Helen's Hotel (London)
Free WiFi - Helen's Hotel (London)
Shared bathroom - Helen's Hotel (London)
Helen's Hotel is a haven for those seeking comfort and connection. Stay connected with in-room WiFi, unwind on the premises knowing they are smoke-free, or take advantage of free self parking.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bunk Bed and 2 Twin Beds

About the neighborhood

Located in London, Helen's Hotel is connected to a rail/subway station. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Check out an event or a game at Wembley Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Visit our London travel guide
Map
20 Craven Park, London, England, NW10 8TD

What's nearby

  • The stadium in the sunset in london.; Shutterstock ID 2698953
    Wembley Stadium
    10 min drive - 2.3 miles
  • Hyde Park
    Hyde Park
    24 min drive - 5.2 miles
  • Bridge Park Community Leisure Centre
    13 min walk - 0.7 miles
  • Swaminarayan Hindu Temple
    14 min walk - 0.8 miles
  • Willesden Jewish Cemetery
    19 min walk - 1.0 mile

Getting around

  • Harlesden Station
    7 min walk
  • Willesden Junction Underground Station
    16 min walk
  • Heathrow Airport (LHR)
    41 min drive

Restaurants

  • Beit el Zaytoun
    13 min walk
  • New Atlas Cafe
    3 min walk
  • Royal Oak
    12 min walk
  • Rumi’s Cafe
    3 min walk
  • Blue Moutain Peak
    11 min walk

About this property

Helen's Hotel

Hotel near Wembley Stadium
Close to OVO Arena Wembley, Helen's Hotel has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Smoke-free premises and bicycle parking
Room features
All guestrooms at Helen's Hotel include amenities such as free WiFi.
Extra amenities include:
  • 2 bathrooms with toilet paper
  • LED light bulbs and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Virtual front desk

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Helen's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Helen's Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Helen's Hotel ?

Check-out is at 11:00 AM.

Where is Helen's Hotel located?

Situated in the entertainment district, this hotel is within 3 mi (5 km) of Wembley Stadium, OVO Arena Wembley, and Portobello Road Market. Kensington High Street and Hyde Park are also within 6 mi (10 km). Willesden Junction Underground Station is 16 minutes by foot and Stonebridge Park Underground Station is 19 minutes.

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Reviews

Helen's Hotel Reviews

7.8

Good

6.8

Cleanliness

7.4

Amenities

8.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Clean and tidy, great place if you’re going to Wembley. Worth the money and free parking. We had 4 single comfy beds. Only thing missing was a bin in the room. Other than that would highly recommend m!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
It was what you could expect, nothing over the top, but worth what you pay. The room was all freshly clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Julie

Liked: Staff & service

Inaccurate listing on Hotels.com

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service
I called the property on the day as i realised i hadnt checked mobility. Honestly the owner could not have been more helpful. Is the hotel dated yes but it is clean and felt safe and secure. The owner and staff were super freindly, super helpful and i would definitely stay again.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Not very safe. You can't even lock the door properly. The main door is also very unsafe
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Not a good experience at all. Broken bed springs, shared bathrooms, cracked sinks which had no plugs, only sockets behind bunk beds, Shower room had hole in floor under the floor covering, shower tray clean but stained. No human interaction- more of a low grade hostel than hotel….
Stayed 1 night in Sep 2025
Verified

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025
Verified

8/10 Good

Bavanthan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024
Verified

8/10 Good

Victoria

Liked: Staff & service
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Jose Daniel

Liked: Staff & service
Stayed 3 nights in Oct 2024