Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Victorian hotel with a 24-hour front desk and a bar

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room  | 1 bedroom, in-room safe, blackout drapes, soundproofing
Exterior
Lobby
Lobby
1 bedroom, in-room safe, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Double Room (Luma)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
TV
Sofa bed
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Luma Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Plus Room, 1 Double Bed with Sofa Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
TV
Sofa bed
Separate bedroom
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room (Light)

Highlights

Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
28-36 Glenthorne Road, London, England, W6 0LS

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Olympia Conference and Exhibition Centre - 19 min walk - 1.0 mile
  • Westfield London Shopping Centre - 3 min drive - 1.3 miles
  • Royal Albert Hall - 7 min drive - 2.9 miles
  • Hyde Park - 8 min drive - 3.1 miles

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬6 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪Hop Poles - ‬8 min walk
  • ‪Caffè Nero - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Hotel near Eventim Apollo
Located close to Olympia Conference and Exhibition Centre and Westfield London Shopping Centre, Heeton Concept Hotel - Luma Hammersmith provides a garden, laundry facilities, and a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
  • Multilingual staff, outdoor furniture, and an elevator
  • Coffee/tea in the lobby, smoke-free premises, and a water dispenser
  • Guest reviews say great things the overall value, helpful staff, and proximity to public transit
Room features
All 89 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Travel cribs, heating, and daily housekeeping

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Is Heeton Concept Hotel - Luma Hammersmith pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith doesn't offer parking.

What time is check-in at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Heeton Concept Hotel - Luma Hammersmith?

Check-out is at 11 AM.

Where is Heeton Concept Hotel - Luma Hammersmith located?

Located in Hammersmith and Fulham, this hotel is within 1 mi (2 km) of Eventim Apollo and Olympia Conference and Exhibition Centre. Westfield London Shopping Centre and Royal Albert Hall are also within 3 mi (5 km). Hammersmith Station is only a 3-minute walk and Ravenscourt Park Underground Station is 8 minutes.

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Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 999 reviews
Rating 8 - Good. 316 out of 999 reviews
Rating 6 - Okay. 107 out of 999 reviews
Rating 4 - Poor. 39 out of 999 reviews
Rating 2 - Terrible. 40 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, conveniently located near transport and a great price. Will definitely stay here again.
Stayed 6 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Dec 2024

8/10 Good

Rehana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has a good exterior and interior design
Stayed 3 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and area.
Stayed 3 nights in Dec 2024

8/10 Good

Aeryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and nothing too much effort. Excellent location for what we needed
Stayed 1 night in Mar 2025

10/10 Excellent

Calogero

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for the great service. We really enjoyed it. Keep up the good work. See you soon.
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile stay

Convenient location and lovely staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay for our trip to London over Christmas!! Great hotel with very friendly staff!
Stayed 4 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The property was in excellent condition, appeared to have been recently renovated. Small toilet area and separate small shower area but adequate. Room was larger than expected and clean and modern. Hotel had very good security. Very close to Hammersmith tube station with access to several tube lines. Lots of reasonable restaurants close by. Coffee and small breakfast items as well as drinks in lobby. Room had kettle, small fridge and safe.Would recommend and stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Nov 2024

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for west London area
Stayed 1 night in Jan 2025

10/10 Excellent

Murray

Liked: Cleanliness
A great place to stay when in London on business.
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this as it was close to a client office and was delighted I did. It was a great location close to the Underground and easy walking distance to shopping and dining options.
Stayed 4 nights in Jan 2025

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay, has all that was required, quick easy check in and ideal location. Thank you, staff great
Stayed 1 night in Jan 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and contemporary Well designed room Excellent friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Rajasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, friendly staff but a bit grubby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamal Aliyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and they encourage eco-friendliness with free drinks.
Stayed 10 nights in Dec 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is very nice

Great location, great room and great service
Stayed 1 night in Dec 2024

8/10 Good

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for night to take my mother out .
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay in a super location. Close to bars and restaurants. Lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice neighborhood, lots of dining options around. Close to train stations.
Stayed 1 night in Oct 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean hotel
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, Super clean

Perfect location. Super clean, staff were really friendly, very quick checkin. We went to a show at the Apollo and could not fault this hotel for location for the show and for amazing local restaurants. Will 100% recommend and hope to stay again!
Stayed 1 night in Nov 2024