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Haymarket Hotel, Firmdale Hotels

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Property entrance - Haymarket Hotel, Firmdale Hotels (London)
A spacious indoor swimming pool with a modern design, featuring a bar area on one side and seating arrangements on the other. - Haymarket Hotel, Firmdale Hotels (London)
Room - Haymarket Hotel, Firmdale Hotels (London)
A row of white buildings with black iron railings and large potted plants. - Haymarket Hotel, Firmdale Hotels (London)
Elevator - Haymarket Hotel, Firmdale Hotels (London)
Luxury
5.0 star property
9.8

Exceptional

Stylish retreat with indoor pool

Vibrant colors and playful patterns fill the boutique lobby, setting the tone for a whimsical London stay. Downstairs, a large indoor pool with bar creates an urban oasis. Attentive concierge staff arrange theater tickets for nearby West End shows, just steps from the central location.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Luxury Room

A bedroom with a bed, a nightstand, a lamp, and a wall-mounted picture.

Luxury Room

10.0 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room

A neatly made bed with a patterned headboard, a bedside table with a lamp, and blue curtains with floral designs.

Deluxe Room

9.8 out of 10
Exceptional
(20 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Junior Suite

A bedroom with a large bed, a desk, two chairs, a mirror, and a window with curtains.

Luxury Junior Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Junior Suite

A bedroom with a large bed, a nightstand, a lamp, and a window with curtains.

Deluxe Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for One Bedroom Suffolk Suite

A bedroom with patterned wallpaper, two framed artworks, a bedside lamp, a decorative pillow, and a nightstand with a vase of flowers.

One Bedroom Suffolk Suite

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Terrace Suite

A bedroom with a bed, bedside tables, a nightstand, a dresser, a lamp, a potted plant, and a coffee table.

Junior Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, Accessible (Luxury)

A bedroom with a large bed, a desk, a chair, a bench, and a window with curtains.

Junior Suite, Accessible (Luxury)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in London City Centre, a neighborhood in London, Haymarket Hotel, Firmdale Hotels is near a metro station. Big Ben and Buckingham Palace are notable landmarks, and some of the area's popular attractions include London Eye and Natural History Museum. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium. Visit our London travel guide
Map
1 Suffolk Place, London, England, SW1Y 4HX

What's nearby

  • A busy city square with historic buildings, a fountain, and various shops including a pharmacy and a cinema.
    Theatreland
    1 min walk - 0.0 miles
  • A busy street with historic buildings, advertisements for movies, and a cafe.
    Leicester Square
    1 min walk - 0.1 miles
  • A busy street with a subway entrance, historic buildings, and a McLaren Jonda truck.
    Regent Street
    1 min walk - 0.1 miles
  • A large obelisk monument surrounded by a circular fountain in a city square.
    Trafalgar Square
    2 min walk - 0.1 miles
  • Theatre Royal Haymarket
    1 min walk - 0.0 miles

Getting around

  • Piccadilly Circus Underground Station
    5 min walk
  • Charing Cross Station
    6 min walk
  • Gatwick Airport (LGW)
    94 min drive

Restaurants

  • Fallow
    3 min walk
  • The Admiralty
    3 min walk
  • Panton Yokocho
    3 min walk
  • Pret a Manger
    1 min walk
  • The Rooftop
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 78.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Haymarket Hotel, Firmdale Hotels have a pool?

Yes, this property has an indoor pool.

Is Haymarket Hotel, Firmdale Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Haymarket Hotel, Firmdale Hotels?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Haymarket Hotel, Firmdale Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Haymarket Hotel, Firmdale Hotels located?

Located in London City Centre, this luxury hotel is within a 5-minute walk of Regent Street, Trafalgar Square, and Piccadilly Circus. Leicester Square and Piccadilly are also within 5 minutes. Piccadilly Circus Underground Station is only a 5-minute walk and Charing Cross Underground Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Haymarket Hotel, Firmdale Hotels Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 548 out of 597 reviews
Rating 8 - Good. 36 out of 597 reviews
Rating 6 - Okay. 7 out of 597 reviews
Rating 4 - Poor. 4 out of 597 reviews
Rating 2 - Terrible. 2 out of 597 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel went above and beyond our expectations! The staff was so kind, courteous and super helpful. Staying here made our visit to London that much better! We really enjoyed our stay. And most of all we enjoyed the kind staff at this hotel!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel Great location.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best - if not the best - hotels we've ever stayed at. It was absolutely flawless on our second visit as well. Two minor remarks: changing towels a little less often would certainly be more environmentally friendly, and the breakfast service could use a little fine-tuning, i.e. waiting times for coffee and tea. The quality of the breakfast, yet, makes up for that. A very unique, high-quality, and thoughtfully designed hotel with outstanding staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brand and hotels are amazing , great staff , amazing experience . Every staff is very satisfying value for money 100% all the time
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Superb location. Very helpful and friendly staff. Beautiful rooms and common areas.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, serious swimming pool and beautifully decorated room and the public areas with arts.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, full scale swimming pool and beautifully decorated room and the public spaces. I would like to stay on the future London visits.
A lovely room!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Well designed facilities, very clean, excellent staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the pool is amazing!!!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean property, excellent service. Great food
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, well designed interiors, good breakfast
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Superb staff, location and property
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel with a great location to wander and sightsee. Staff was incredibly attentive. Breakfast was fabulous and afternoon drinks and music was a nice break from the busy touring
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous with a friendly staff. Would stay there again.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a great, central location
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel! Immaculately clean, very quiet rooms, friendly helpful staff, excellent bar and restaurant. This hotel as well as Hamyard are absolute gems in London, we will be back!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
one of the best Firmdale properties. Great lobby and crazy pool and bar
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with every detail in excellent condition and with thoughtful features throughout. Quite with high comfort and amazing staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing as always , staff are absolutely fabulous
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities
Disliked: Cleanliness, staff & service
Great spot near the West End. The staff, especially the concierge were very helpful. The rooms were spacious and lovely. The 60 foot gorgeous indoor pool was a wonderful addition!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

We loved the location of this hotel. It was a fabulous jumping off point for many spots in London and the hotel itself was a lovely respite. Great staff and restaurants within the property.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haymarket exceeded my expectations. The staff were excellent, great location and beautiful hotel.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It's very nice hotel, quiet and walking distance to many activities in great London.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff and exceptionally tasteful interior design. Home away from home!!
Stayed 3 nights in Jun 2024