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Hard Rock Hotel London Ontario

4.0 star property
Family-friendly hotel with 2 restaurants and a nightclub

Choose dates to view prices

Photo gallery for Hard Rock Hotel London Ontario

Indoor pool, free cabanas, pool umbrellas
Exterior
Nightclub
Serves lunch, dinner, and happy hour
Minibar, in-room safe, blackout drapes, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Room service
  • Housekeeping
  • Breakfast available
  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite (Gold, King with bunk bed)

Minibar, in-room safe, blackout drapes, soundproofing

Suite (Gold, King with bunk bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, Mobility Accessible (Gold, King with bunk bed)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, Mobility Accessible (Gold, King with bunk bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Mobility Accessible (King with Sofa Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, Mobility Accessible (King with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Mobility Accessible (Gold, King)

Minibar, in-room safe, blackout drapes, soundproofing

Family Suite, Mobility Accessible (Gold, King)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (Two Queens)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (Two Queens)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room (King with Sofa Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room (King with Sofa Bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Terrace (Gold)

Suite, 1 Queen Bed, Terrace (Gold) | Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 Queen Bed, Terrace (Gold)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace (Gold, Two Queens)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, Terrace (Gold, Two Queens)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace (Gold)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed, Terrace (Gold)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Two Queens)

Classic Room (Two Queens) | Minibar, in-room safe, blackout drapes, soundproofing

Classic Room (Two Queens)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
100 Kellogg Lane, 1, London, ON, N5W0B4

What's nearby

  • Fanshawe College - 3 min drive - 1.6 miles
  • London Convention Center - 4 min drive - 2.1 miles
  • Victoria Park - 4 min drive - 2.1 miles
  • Budweiser Gardens - 5 min drive - 2.5 miles
  • University of Western Ontario - 8 min drive - 3.6 miles

Getting around

  • London, ON (XDQ-London Train Station) - 9 min drive
  • London, ON (YXU-London Intl.) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Nova Era Bakery & Pastry - ‬9 min walk
  • ‪Crabby Joe's Bar & Grill - ‬20 min walk
  • ‪Kellogg Canada Inc - ‬8 min walk
  • ‪Tim Hortons - ‬11 min walk

About this property

Hard Rock Hotel London Ontario

Upscale family-friendly hotel near University of Western Ontario
Take advantage of a nightclub, a grocery/convenience store, and concerts and live shows at Hard Rock Hotel London Ontario. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and happy hour. Enjoy the 24-hour gym, as well as activities like ziplining. In addition to shopping on site and mini golf, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool with free cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A children's club (surcharge), a porter/bellhop, and an off-leash area
  • Local meal delivery service, a water dispenser, and a banquet hall
Room features
All 164 rooms offer comforts such as pillow menus and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 55-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered valet parking on site (CAD 39 per day; includes in/out privileges)
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 35 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1,913
  • GMT-5 Lobby Lounge
  • Sessions

Things to do

  • 24-hour gym
  • Children's club
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Hot tub
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Ropes course
  • Shopping
  • TV in common areas
  • Ziplining

Family friendly

  • Children's club (surcharge)
  • Children's games
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 85 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 35 for adults, and CAD 10 to 20 for children
  • Uncovered valet parking fee: CAD 39.00 per day (in/out privileges)
  • Pet fee: CAD 85 per pet (varies based on length of stay) plus CAD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock London Ontario
Hard Rock Hotel London Ontario Hotel
Hard Rock Hotel London Ontario London
Hard Rock Hotel London Ontario Hotel London

Frequently asked questions

Does Hard Rock Hotel London Ontario have a pool?

Yes, this property has an indoor pool.

Is Hard Rock Hotel London Ontario pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 85 per pet, per stay. A cleaning fee of CAD 75 also applies. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel London Ontario?

Valet parking is available for CAD 39.00 per day. Limited spots are available.

What time is check-in at Hard Rock Hotel London Ontario?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel London Ontario?

Check-out is at 11:00 AM.

Where is Hard Rock Hotel London Ontario located?

This family-friendly London hotel is located near the airport, within a 15-minute walk of Western Fair District and Western Fair Entertainment Centre. Aeolian Hall and Western Fair Raceway Slots are also within 1 mi (2 km).

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Hard Rock Hotel London Ontario Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 46 out of 54 reviews
Rating 8 - Good. 5 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
New / Clean / Friendly Fun stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Loved it all!
Stayed 1 night in May 2025

10/10 Excellent

Sheffy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean property. Nice pool and hot tub, open till late!
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and facilities. Staff very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
It's a beautiful property located within the Kellogg building. Lovely rooms, restaurant, turn-down service, fitness facility, pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older area of town, not really a warm feel to it but the hotel is so amazing that it did not make much difference. Can walk to a great pub right across from the rear courtyard. Beautiful hotel and love that they made it part of the old Kellogg Warehouse.
Stayed 1 night in Jun 2025

10/10 Excellent

Christine Da

Liked: Amenities, property conditions & facilities
Brand new hotel and it feels very brand new. Beautifully appointed and spacious rooms. Staff very helpful and wonderful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ogechukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool
Stayed 1 night in Jun 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and amenities. Rooms are spacious. Staff is friendly. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with cool vibes. friendly and accommodating staff and lots of dining and entertainment options.
Stayed 1 night in May 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Great service, excellent food, beautiful rooms. Everything is fresh and clean. The only issue we had was that there is no coffee available in the lobby before 7 am
Stayed 1 night in Jul 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hard Rock Hotel in London was Amazing. Great job on the Kellogg Factory! Staff was Awesome,
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel was impeccable, very nicely decorated. Staff were helpful and attentive. Restaurant had a great breakfast and good service. The pool and hot tub area are nicely appointed with indoor outdoor pool access and lovely patio area to sit outside. The gym is fully equipped including squat rack and full free weight range and cardio machines. I am not one to stay at theme type hotels but this place was way beyond expectations and an excellent value.
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. No detail was missed in the theme of music. The hotel is brand new and working through some growing pains. Once the deficiencies are dealt with it will be wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
It was fun to borrow a turn table and listen to records in the room.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so friendly! The hotel itself was beautiful and modern. Concrete floors are cold but they give customers a pair of hard rock slippers which is cute! The small details like heated flooring in the washroom and motion sensed lighting stood out.
Stayed 1 night in May 2025

8/10 Good

Shane

Liked: Cleanliness
Unique property in every aspect. Lots to do and see. Area needs improvement but has already come so far.
Stayed 1 night in May 2025

10/10 Excellent

Mandy

Liked: Cleanliness, property conditions & facilities
We were celebrating our anniversary. All went well with checkin, room was excellent. Had an issue with lack of service at 1913. Food and beverage manager addressed the issue next day. Enjoyed relaxing time around pool and outdoor hot tub. Very clean! Staff very helpful. We will return.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was so well done! The staff were very kind and attentive. There was even a turndown service with bottles of Fiji water and salted caramel chocolates. The pool area is gorgeous and they even stream the music under the water. If you are a big group though, I would avoid eating at Sessions (maybe until they work the kinks out). They only had 1 server for a group of 24. The kids had gotten their meals and finished them before the adults even got any drinks. We waited an hour for drinks and over an hour and a half for our food.
Stayed 1 night in May 2025

2/10 Terrible

Jason

Liked: Cleanliness, property conditions & facilities
There was no internet so tv didn't work. The hot tub was broken. I spent over $1000 on one night in total between room rate and food. After 2 hours on the phone with front desk we were laughed at for expecting too much. Nothing was offered to make it up to us. Very dissatisfied with the horrible staff.
Stayed 1 night in May 2025