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Hampton by Hilton London Excel

3.5 star property
Travelers can start their day with a convenient grab-and-go breakfast while staying productive and active with helpful staff ready to assist at every turn

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Photo gallery for Hampton by Hilton London Excel

Reception - Hampton by Hilton London Excel (London)
Bar (on property) - Hampton by Hilton London Excel (London)
In-room safe, desk, laptop workspace, blackout drapes - Hampton by Hilton London Excel (London)
Shower, free toiletries, towels - Hampton by Hilton London Excel (London)
Reception - Hampton by Hilton London Excel (London)
Just steps from ExCeL Exhibition Centre, Hampton by Hilton London Docklands offers convenience and comfort. Guests enjoy to-go breakfast, dry cleaning, in-room WiFi, an on-site gym, and a business center, keeping them connected and energized throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

Corner Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area | Flat-screen TV

Room, 1 Queen Bed

8.8 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(31 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

7.8 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 1 Queen Bed

  • Sleeps 2
  • Free WiFi

View all photos for Family Room, 1 Queen Bed

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, and a painting on the wall.

Family Room, 1 Queen Bed

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Docklands, a neighborhood in London, Hampton by Hilton London Excel is near the airport and near a train station. Tower of London and Tower Bridge are notable landmarks, and the area's natural beauty can be seen at River Thames and Hyde Park. London Eye and Sky Garden are not to be missed. Visit our London travel guide
Map
Dockside Road, London, England, E16 2FQ

What's nearby

  • ExCeL London is an exhibition and international convention centre in the Custom House area of Newham, East London. It is situated on a 100-acre site on the northern quay of the Royal Victoria Dock
    ExCeL Exhibition Centre
    6 min walk - 0.4 miles
  • River Thames
    River Thames
    6 min drive - 1.5 miles
  • Thames Barrier Park
    12 min walk - 0.7 miles
  • Royal Victoria Bridge
    16 min walk - 0.9 miles
  • University of East London, Docklands Campus
    19 min walk - 1.0 mile

Getting around

  • Royal Albert Station
    4 min walk
  • Barking Station
    8 min drive
  • London City Airport (LCY)
    5 min drive

Restaurants

  • Caffè Nero
    15 min walk
  • Costa Coffee
    16 min walk
  • Subway
    13 min walk
  • Sandwich & Co.
    17 min walk
  • Chicken Hut
    11 min walk

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 15.00 per day
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hampton by Hilton London Excel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 15.00 per day.

What time is check-in at Hampton by Hilton London Excel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hampton by Hilton London Excel?

Check-out is at 11:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is Hampton by Hilton London Excel located?

Located in Docklands, this hotel is 0.5 mi (0.9 km) from ExCeL Exhibition Centre and 2.4 mi (3.8 km) from The Arena. Westfield Stratford City and River Thames are also within 6 mi (10 km). Royal Albert Station is only a 4-minute walk and Prince Regent Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton by Hilton London Excel Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 543 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. 24 bar, good breakfast. A little pricey but thats down to location and event timing. 15 minute walk from Excel entrance and 120 to nearest DLR (Prince Regent) parking is available.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness
Clean rooms great staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, towels very fluffy. Bed comfortable. A lot of options for breakfast although the cooked food was not piping hot it tasted v.good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JULIE

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfortable and quiet room. Nice facilities and plenty of space
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room service done every day and the lady was super nice everyday to us. Front desk staff was very accommodating with any questions we had. Highly recommend this place
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A solid stay. Pleasant enough staff - albeit a little more interested in their conversations than attending to customers. Good breakfast. Great location for Excel centre.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room. Good sleep
Stayed 1 night in Feb 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities
One of our preferred hotels for London. Nice drive down and easy tune in. Hotel lovey and clean only marked down for breakfast which was meh but at least it’s included!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, excellent breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ekanayake

Liked: Cleanliness, staff & service, amenities
Excellent stay. Very convenient location and staff were friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Loraine

Liked: Cleanliness, amenities, property conditions & facilities
Room lovely and clean , good breskfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities
Clean, spacious, rooms and good breakfast
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Jan 2026
Verified

6/10 Okay

verity

Liked: Cleanliness, staff & service, amenities
Staff were lovely, room was very good but bed was extremely uncomfortable!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great hotel in well connected location considering not in Central London. Lovely room and breakfast for good price. I'd also like to say thank you to the excellent staff that were helpful, friendly and went above and beyond
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alphonsus

Very clean quiete and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
Room was nice, breakfast was spectacular, beds were comfortable, shower was fantastic
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were friendly and breakfast had variety
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast, speedy service at check in, we arrived early and our room was already ready.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Audrone

Liked: Cleanliness, staff & service, amenities
Room was spotless, comfy beds. Very nice breakfast. Staff are very friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rabab

Liked: Cleanliness, staff & service, amenities
Clean room Good complimentary breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and comfortable room. Close to the DLR and ExCel centre so perfect for events.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities
Clean room, staff very helpful
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff good room clean and tidy. Good breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Friendly staff and good location.
Stayed 1 night in Sep 2025