See all properties

H10 London Waterloo

4.0 star property
Experience luxury in the heart of London with world-class amenities like fine dining options to help make your stay unforgettable.

Choose dates to view prices

Photo gallery for H10 London Waterloo

Bar (on property) - H10 London Waterloo (London)
Reception - H10 London Waterloo (London)
View from room - H10 London Waterloo (London)
Bar (on property) - H10 London Waterloo (London)
Exterior - H10 London Waterloo (London)
In the heart of London, H10 London Waterloo offers a luxurious retreat. Enjoy dry cleaning/laundry services, car rentals on site, and a bar with helpful staff who have earned top marks from previous guests. Savor breakfast at Three O Two Restaurant or take advantage of concierge services and tour/ticket assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic

  • Sleeps 2

View all photos for Classic Superior

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Superior

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Superior single use

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Superior single use

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Superior Sky View

View from room

Classic Superior Sky View

  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Superior Sky View single use

View from room

Classic Superior Sky View single use

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Triple Superior

Classic Triple Superior | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Triple Superior

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed OR 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Sky View

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite Sky View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Sky View triple

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite Sky View triple

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite London Eye

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite London Eye

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite London Eye triple

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite London Eye triple

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Double Room

  • Sleeps 2

About the neighborhood

Located in London City Centre, a neighborhood in London, H10 London Waterloo is near a metro station. The British Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Kensington High Street. London Eye and ZSL London Zoo are not to be missed. Visit our London travel guide
Map
284 to 302 Waterloo Road, London, England, SE1 8RQ

What's nearby

  • Imperial War Museum
    Imperial War Museum
    5 min walk - 0.3 miles
  • Westminster Bridge
    Westminster Bridge
    15 min walk - 0.8 miles
  • London Eye
    London Eye
    15 min walk - 0.8 miles
  • Thames River
    Thames River
    15 min walk - 0.8 miles
  • Big Ben
    Big Ben
    19 min walk - 1.1 miles

Getting around

  • Lambeth North Underground Station
    6 min walk
  • London Waterloo East Station
    9 min walk
  • Heathrow Airport (LHR)
    50 min drive

Restaurants

  • H10 London Waterloo
    1 min walk
  • Pret a Manger
    6 min walk
  • Bapjo
    6 min walk
  • The Duke of Sussex
    5 min walk
  • Art Cafe
    3 min walk

About this property

H10 London Waterloo

Upscale hotel near London Eye
Near Big Ben and The Shard, H10 London Waterloo provides dry cleaning/laundry services, car rentals on site, and a bar. The on-site restaurant, Three O Two Restaurant, serves breakfast. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), tour/ticket assistance, and a banquet hall
  • Meeting rooms, concierge services, and smoke-free premises
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 170 rooms offer comforts such as pillow menus and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 50-inch Smart TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

View from room
The Tower Hotel, by Thistle
London City Centre
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.4 out of 10, Very Good, 10,009 reviews
The Tower Hotel, by Thistle
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.5 miles (GBP 14 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 26 for adults and GBP 26 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Three O Two Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 11 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2026
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to a yearly private event, The Waterloo Sky Bar will be closed on December 31.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to December 31:
  • Bar/Lounge
The property will be renovating from November 26 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 26 for adults and GBP 26 for children
  • Offsite parking fee: GBP 14 per day (0.5 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is H10 London Waterloo pet-friendly?

No, pets are not allowed at this property.

What time is check-in at H10 London Waterloo?

Check-in start time: 3 PM; Check-in end time: 6:00 AM.

What time is check-out at H10 London Waterloo?

Check-out is at noon.

Where is H10 London Waterloo located?

Located in London City Centre, this hotel is within a 15-minute walk of St. Thomas' Hospital and Westminster Bridge. London Eye and Big Ben are also within 1 mi (2 km). Lambeth North Underground Station is 6 minutes by foot and Southwark Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

H10 London Waterloo Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 564 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within easy walking distance of Elephant & Castle or Lambeth North tube stations. Lovely room & shower. Staff really friendly and helpful. We will definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything in central London. Tube station 5 minutes walk. Clean room. Lovely shower. Ideal.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, accomodations and staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Nice room and views. Helpful staff at check in.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Rooms spotless, staff very helpful and polite. Drinks and mini bar were reasonable. Views were excellent. I would love to come back in the summer!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Lovely room clean tidy with great views
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!! Rooms are big and comfortable, transportation just near by, very recommended
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Niomi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff food was amazing. Beautiful city views from room window.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff assisting with check in upon arrival. Complementary umbrellas to borrow which was very convenient. Great location only a few minute walk from tube stations, parliament and a fun bar with welcoming locals right next door. And a fun rooftop bar offering food and drinks.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lowri

Liked: Cleanliness, staff & service, amenities
Lovely hotel, clean and modern. Staff very friendly. Lovely bar at the top of the hotel.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good service and comfortable. Good value for money in London.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quick check in, very clean, lovely decor/atmosphere 5 min walk to station/tube
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The room was clean and near an underground station, which made transportation across the city very convenient.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Neha

Liked: Cleanliness, staff & service, amenities
Clean nice hotel but rooms not sound proof so get woken up by noise.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rona

Liked: Cleanliness, staff & service, amenities
The room was spacious and well equipped and everyone on the staff was friendly and helpful. The rooftop bar is a bonus.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, fabulous breakfast, excellent facility. Well pleased with our stay
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Pelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location with amazing city view
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Delaine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel - great rooms, great breakfast!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish, great atmosphere and food

Clean and comfortable room stylish interiors throughout the hotel. Amazing views and setting at the sky bar. We enjoyed the Spanish tapas and the amazing selection at breakfast too.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really friendly and helpful staff, great location, clean and nice room.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Dorothy

Liked: Cleanliness, property conditions & facilities
Staff very helpful Breakfast good Dinner poor Rooftop area very pleasant
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent,Bath room was well supplied, room service was excellent. Only 1 lift was working, but I would definitely recommend and would return to stay the next time I come to London
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay. All the staff was kind and helpful
Stayed 2 nights in Mar 2025